I love this roller skating rink !! If you need to get out and move this is a great way to…read moreDo It. The rink is humble but obviously the town where the nestle factory used to be remains a legend. The roller skating rink was built when everyone in Syracuse and Fulton were still supported by blue collar work .... And it was a glorious time. But now the Nestle factory isn't there .. but the people remain and so does Bilou. A lot of kids there but also adults ! The skate management does a great job in turning the lights on almost every other song and they play the songs the teens all want to hear .. turn the strobes on.. lights off :) bug right after they turn on the lights and play a song to maintain the calm and super fun atmosphere. And the snacks are only a buck ! The price is very doable .. especially for a town where the unemployment rate is high. If you come to Bilou and you aren't happy with their business just go ahead and let management know .: from what I can see (and I have no affiliation with the management or rink) they are really doing their best. Great rink !!

OK, I have skated yesterday at this rink. I had bad experience. Yes, bad one. First of all, as…read moreone star always removed if they are not clearly communicating with me. That is a loss, but second star is removed because the manager who was in charge of admission was not very friendly and did not hand me change instead he put it on the table. Traditionally you hand the change to the person. I was a cashier at stores in past so I know what being friendly means. He has no smiles. What is worse was that he lost another star. This is why I have 2 out of 5 because of his attitude and because of safety. The fire exit doors has a wood stud blocking. That is better than chain locks. But also what is bad is the front door exit blocked with stuff of his. I was going to leave and I noticed all things are blocked so I had to exit at the entrance door. Because of this, that is dangerous. Now, the place itself has shown age. The insulation needs replacement since I see its torn on upper walls and ceiling. Needs repairs. the floor I counted 25 spots or so needs truly sanded and polished with new polyurethane coating on the floor to protect the floor. Of course it is Maple wood in fan pattern for the turns. What is worse is that I was videotaping myself and doing selfies for my website and the owner does not like me doing that but other people were filming the rink themselves with their children! It does not make any sense. This is why he lost this third star. I highly recommend you find another rink. Poor attitude and safety reasons are high on factor for my concerns for you, skaters.

Needed some new gear as I started to skate again. This shop took me back to my days back home…read more(Portland OR)...Had everything one could need and items in stock. Indoor ramps look awesome, will be back soon!

I've always regretted not learning how to skateboard when I was younger, so I decided to try it…read morenow! There aren't many places around that have lessons, so that's how I ended up here. It is a really big store with a skate park attached, and they have boards and helmets available for rent. It was $25 for a couple hours, and the gentleman who was teaching that day was awesome. He gave great advice and I could tell that he's taught a bunch of people before. He helped me make excellent use of the time and I felt like I made really good progress... I went from never being on a board to being able to stay on and maneuver around curves in about an hour and a half. I would NOT have been able to do that on my own. Everyone else who showed up to "beginner" skate time were waaaay more advanced than me, so I got to see people using the (many) ramps and I can tell that this place would be awesome for advanced skaters too. I will be going back and if I had kids, I would be taking them too!

Really uncomfortable and unfair experience…read more I came just to watch my younger sister, not skate. I stepped outside briefly and when I came back I was forced to pay $30 just to sit inside with my friend. I was also told I would have to pay an extra $5 if I wanted to skate. The problem is that other people sitting there, including people working on laptops, said they did not pay when I asked. My parents have also never been charged just to watch. On top of that, the employee searched only me and my friend's backpacks and no one else's. After finding nothing, she said "wow you guys are good boys, there are no drugs," which was completely inappropriate. Being the only ones singled out for a bag search and charged when others were not felt very unfair. Given that I am Middle Eastern and my friend is Asian, it also felt like this may have been racially motivated. Update: After posting this review, the owner went up to my younger sister and her friends and asked if they were the ones who wrote the review, telling them they could get in trouble for it. She then came over to my table, confronted me about the review, said it was not appreciated or deserved, and became sarcastic during the interaction. This made the situation even more uncomfortable and only reinforced my original concerns about how we were treated. Would not recommend.

0 out of 10 do not recommend. Called tonight to ask about pricing clarity and the owner was…read morecompletely rude. I explained the website said something different and they should check it to update it but thank you for answering my questions. And her reply? My website is correct and then she hung up. I called back thinking it was an accidental hang up. Nose. Caller id. She let it go to voicemail. Way to lose business. I'll go someplace further next time because I will never pay for a company to be total assholes. Ps- check out the mentions on Facebook and reviews on google. Clearly this isn't the first time they were extremely rude as I'm sure it won't be the last. At least at somebody else's expense.

Pretty fun, nice staff, and fun activities but food could be a little better. After all it was a…read morepretty fun experience. Nice place to go and roller skating

My experience was disappointing. The employees were rude and yelled at me for putting on my own…read morewristband. Additionally, they had separate skate sessions for boys and girls, which felt very exclusionary, especially since some of my friends are gender non-conforming or nonbinary which I find sexist. The bathrooms were in terrible condition, with large gaps between the doors, and they were dirty, featuring profanity written on the walls of the stalls. The carpet on the floor was filthy and appeared as though it hadn't been cleaned in years, while little kids were sitting on the ground to put on their skates.

I love this local rink. The ice rink is open during winter and the swimming is open during summer…read more They offer a variety of skate class options for those of us who are newbs to the art, even offering children and toddler classes. There's seating inside and outside of the rink space and a snack bar with hot dogs, slushies, popcorn, and all the goodies! And the folks behind the skate rental desk are super helpful. Great Ithaca winter or summer adventure spot!

This place is wonderful, they switch the rink from ice to normal smooth floor for Ice skating and…read moreroller skating. They have food here also. I never have been in the pool or playground, it's a stress reliver to come and meet others who enjoy the same hobbies or to start learning a new skill. They have passes so you can come in and enjoy without spending too much at a time.