It was so great to come to a business this day and age and get a crew that was knowledgeable and…read morepolite. The manager Brandon waited on me personally, and walked me through all steps and were able to secure the repairs by days end. I would send anyone I know here for any automotive repairs they might need. Great experience!

I came to get something fixed and from the get-go Justin S. was beyond helpful and even took the…read moretime to explain everything and answer all my questions. I will definitely be back again!

There is always a line here for services but it moves at a reasonable pace. I came for an…read moreinspection and oil change. Both were done to my satisfaction and I will be returning. You get a free car wash with your service which was nice! Next door they also have interior cleaning services!

Not sure why all the negative low reviews. I have been going to this place since I moves here 13…read moreyears ago. They always do me right. Never over sell and always ask if you want extra service. They even helped me when I had issues with a headlight problem and never charged me for it. Great car wash next to it included with oil change and everyone here is super professional. My go to oil change and inspection stop.

Met Bob the district Manager who is so considerate and informative,…read more Always smiling and willing to help. a shout out to the BEST mechanic ever goes to Andy. I trust no one else with my vehicles. Great Job Midas of Colonie.

Once again I decided to give a major brand shop very close to me a try - after not using them for a…read morelong time due to reliability and integrity issues. I was abruptly reminded why I don't use them anymore. I went in for a simple annual inspection. I passed but was told that I actually needed rear brakes and rotors - on my vehicle with under 50,000 miles on it. I don't trust them so I took my vehicle to this Midas shop I have been doing business with. Jesse, the Assistant Manager, checked out my rear brakes and rotors and, surprise, there was absolutely nothing wrong with them! I have dealt with Jesse previously and found him to be a very talented mechanic and management employee. Once again the local shop pulled their dishonest diagnosis of my vehicle and, once again, Jesse and Midas proved their integrity. This Midas shop is the only shop I will ever have my vehicles serviced by. Competency and integrity mean everything! This Midas has them both!!!

Needed repair on muffler system, Firestone wolf rd gave me price of nearly $700 for repair. I…read moredeclined, took elsewhere, had repair made for $140. Biggest rip off, avoid that place.

I'm a student at UAlbany. They charged me almost $1000 just to get my cars battery and alternator…read morereplaced and fixed, ok fine. Days later somehow my power steering is terrible and the car is unable to drive which was never a problem, UNTIL AFTER I GOT MT CAR FIXED. I go back to them and they tell me about 6 different things is wrong with the car and it will cost $3000 parts and labor. I went to another mechanic days later and they told me it was just the hose and it would cost $200. I got some words in real life for yall people just wait till I come back. And yall know exactly who this is look up my damn email. And after they told me it was $3000 to fix the car I checked the hood and the power steering cap wasn't even on, it was sitting near the windshield.

This pep Boys has been my Pep Boys for years now, ever since my old mechanic left the area about 6…read moreyears ago. I've gone to Keith, Bill, Jason, and the rest for everything from brakes to inspections and I laugh at people that even remotely think that their time is somehow more valuable than those they are entrusting with their safety as well as the safety of their family members. If you take 5 mins to run through my inspection I may actually be sort of a skeptic of whether or not any of the work you were supposed to do was actually ever performed. Oh, you need time to pull the wheels to inspect my brakes? OK Oh, you're checking to make sure the wipers that keep my windshield clean are working properly? OK Wait, this isn't fast food and I am going to wait to get proper service? OK I actually understand and comprehend that all these things take time and those trained to do this job are the safe net that ensures that as I travel from A to B that I not only get there safely, but they are not or have never sold me something I did not actually need... How can you say that and be sure of that statement, Carmine? Well, I'm glad you asked! I had a Grand Am that was my baby as most that know me know, great car, nearing classic in age...and over the years as I needed work done, I went to the boys. I thought I needed rear brake work done since I had previously had my front everything worked on; pads, rotors, calipers, blah blah blah... So anyway I brought my baby in and was under the assumption I was going to need about $300+ worth of rear work done. I told Bill to do what needed to be done and to give me a call when they were done. I no sooner got back to my house when my phone rang and Bill told me that if I wanted to that I could come pick up my car anytime. I was surprised with how soon they had called and he told me that it needed a simple brake tuneup that would cost me less than $30 instead of the $300 or so that I thought I was going to spend. Yeah, this is why I go to this particular Pep Boys, because the guys here have always taken care of my needs and have never gouged me on a repair I did not need. I just brought a friend of mine there with a 1997 Town Car Limited Edition...beautiful car with some rare and discontinued parts (the thing apparently has multiple cables in the emergency brakes alone), the boys had to hunt and search and are still seeking out one cable that Lazare Lincoln can't even get because now they must search salvage and used parts to be able to complete the inspection...these guys are currently on the hunt to complete a job and to make it right. THAT is a quality work ethic...trust me, I could save time and distance going elsewhere but I'm willing to travel a little to ensure it's getting done right.

Worst experience at a shop by far. Failed inspection a vehicle in working order for "rust on the…read morerotor" and said the vehicle would need all new brakes and rotors. Failed a second vehicle with 12k miles for a tiny line of rust on the back rotor. When questioned, the service advisor's excuse was "it's up to the inspectors discretion", a corporate translation of "We decide if we want to fail you to scam you on unnecessary repairs". Don't fall for their bullcrap and certainly do not bring your vehicle here. Someone really ought to do the hidden camera exposure on this place where a mechanic runs through the vehicle and then exposes all the scammed upsells!

Mike and Dan are Efficient , friendly, and priced right for the job and I like that it has a clean…read morewaiting area.

DO NOT GO TO THIS PLACE, even under new management!! They rip you off and tell you things need to…read morebe done, when YOU don't. They told me I had 4 lights out. 2 front running and 2 side markers and wanting to charge me $181, but never told me it would be $59 each set of light bulbs put in and $16.99 each pack of lights. I refused and they failed my car. I went outside and my running lights were fine! They never turned them on the right setting, even though I told them how to do it and the bulbs they wanted to charge me 16.99 plus labor &59.99 were $6 up the road. $10 to get my car reinspected you rip off King Goodyear! My Nieghbor in Albany also went there after having her breaks done 2 months prior. They told her she needed new breaks, rotors and calipers and failed her inspection. She never needed any of those! She just needed an oil change, This place is what is wrong with the world! DO NOT GO THERE! The men there are rude and talk down to women too! Never again!

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.

I had completely given up on this location after about 25 years of using them. Workmanship was…read moreshoddy causing numerous return visits to make things right. 2 of their best manager had left and the replacements didn't cut it. however, the past is the past. I decided to gave them another try (due to their proximity to my home). This time they did not disappoint. Jesse Cater - the new Manager - was fantastic and I complimented him on how well I heard him dealing with other customers while I was waiting for my vehicle. Josh, the technician who did the work on my vehicle was top notch. He did a wheel alignment for me and I watched the computer screen on the alignment machine while he worked. He was not satisfied to get the alignment specifications close. I watched as he got the specification perfect! Most had not been that precise during my past visits. To sweeten the deal, the Manager honored a discount coupon I had from a competitor - and he did not hesitate to do so. Jesse and Josh made this a great experience.

I've gone to that location for years. they were always reliable. then yesterday went to just get an…read moreinspection. they presented me with a document that showed detailed pictures of these crazy worn out brake pads.. the second I asked them to show me.. it was clear that it was all made up. the guy at the desk told me my rear brake was the issue. then when we went to the truck it was my front brake that was the problem not the rear! the pictures on their little report had pictures of the contact side of my brake pads, but the pads and calipers were still assembled on the wheels. so, what they took the caliper off and took pictures and put it all back together? total BS Brought my truck to a Dealer the next day and not only did they pass me, but they confirmed there were no issues whatsoever with either my front or rear brakes.

My wife noticed a bolt in the tire, and wanted it fixed ASAP. I called up this location and asked…read morewhat the wait time would be. They were quick to pick up the phone, extremely pleasant, and said I should be in and out in about half an hour. I showed up, found ample parking, walked in, and was impressed by the waiting room with low and high chairs, a table, and the television. There is also a dispenser for a cold or hot water. The service was top notch, I was in and out in less than half an hour, and the cost a lot less than a new tire. I will happily come back here for another patch.

This place will take appointments for services they don't even perform. Employees are seriously…read morelacking intelligence and any type of customer service skills. Guy even calls and confirms the appointment that they know they can't perform. Then the same guy will argue with you and tell you to f off when you ask why the appointment is confirmed when they can't even provide the service. What a streamlined and efficient operation they have here...WASTE OF TIME! At least one of these idiots didn't have the chance to touch my car.