I've had nothing but good experiences with them. Trey is especially knowledgeable, helpful, and…read morecommunicative. They've been taking care of my car for approximately five years, and I plan to continue being their customer.

Express oil change - manager Trey overfilled oil in my nissan pathfinder. Had to take to nissan…read moredealer. Spoke to regional manager and they refused to pay to fix. DO not use this facility READ reviews first... save your money

Super fast, gets you in and out without charging an arm and leg. Workers there are great!read more

AVOID THIS PLACE AT ALL COSTS! I came to Express Oil Change (Sandy Springs location) for a routine…read moreoil change, and within 24 hours my engine overheated--twice. I returned to the same location to ask them to check whether the coolant had been properly topped off. Instead of taking my concern seriously, I was told it was "just below the line" and that I definitely had a leak. The service advisor was dismissive and rude, offering no real help or accountability. Concerned, I took my vehicle to my trusted mechanic for a second opinion. After a thorough inspection, I was told the issue was caused by improper service at Express Oil--specifically, the coolant cap had not been tightened correctly and the system was significantly low on coolant (nearly a gallon). This negligence led to engine overheating, unnecessary stress, lost time from work, and additional repair costs that could have easily been avoided with proper care and attention. I will not be returning. I strongly recommend others double-check any work done here or consider going somewhere more reliable.

I needed rear brake pads done on my BMW and called around to get quotes and this place with its…read moregreat reviews and low prices won the job. The actual experience matched the reviews. I was able to schedule online and bring it in a few days later. They were waiting for me and had the parts already ordered. The interior of the shop was clean and welcoming, with a work desk and fridge of complimentary drinks. There was also a couch and some regular chairs. The phone chargers were a nice touch as well. My car was ready a bit after they promised later in the day and I picked up with no issues. They are super friendly and you will get a great price.

Have been going to Alex Auto for a while now - they are so respectful, kind, and honest. I've had…read morebig and small repairs done here with no issues. I have referred several people to this business due to the quality of work and fair prices. I never feel like they are selling/up-charging. They are very communicative throughout the entire process. I trust Alex and his employees more than anyone else in the area to work on my car!

service was excellent with diagnostic and charges clearly explained. I would highly recommend…read moreanyone in need of professional and exceptional customer service to try them out.

Stay away!!! They misdiagnosed my son's car at a cost of $3k. And now my car for over $2k. I will…read moreNEVER take another car to this place. They are hiding behind the name Christian.

Outstanding. My vehicle was in need of service that was unusual, (exhaust weld) and they got it in,…read morechecked and repaired in a matter of minutes. They get my highest recommendation.

I love this biz. Honest, they do great work, the prices are fair, they don't try to rip you off,…read moreand I've trusted my car to them for years. Sometimes they get backed up with work, she might have to wait for a long time. Especially if you have anything to do other than a quick oil change. There are a bunch of restaurants right across from this business, or in a very short walking distance, so it's very easy to find a place to kick back and relax And have a snack while you wait.

Isaiah was kind and courteous and even offered to help us change a tire on the roadside while we…read morewere waiting for AAA! Top notch young man, efficient, ethical and capable--he's a keeper! We will come back to you soon for other needs.

This place will overcharge you. Watch the secret camera of them it's all over the internet. They…read morechange 7k for a fake oil leak and are treating cars like shit. YOU HAVE BEEN WARNED. GO ELSEWHERE. THIS PLACE IS NOT HONEST AT ALL!!!!

Quick fast service on an oil change. No hard sale. Price was fair. Very professional.read more

The manager JASON and staff are untrustworthy, they constantly lie to your face and cover for one…read moreanother. They are unprofessional, and unethical. They don't stay on task when it comes to problems they caused and need to repair. This business needs a whole new manager or to be shut down permanently. The bad reviews are absolutely true. They will damage things and not fix it properly, put the wrong pieces on, or try to make you pay for your own parts. My car was running smoothly with no issues until I took it to this place now it's leaking and overheating. They try to avoid paying for big damages that they have caused. They will send you to get a diagnostic at a cheap place that they refer you to and are affiliated with...which can't be trusted because they can get them to lie and try to convince you the problem wasn't caused by their employees. Save yourself a headache and go to a place that is trustworthy.

Went in for an oil change and let them talk me into having brakes done. Horrible brake job. They…read moreleft a screw unbolted and ended up with a busted rim and tire. Costed me stress and two days lost from work. They did do a good job paying for the new tire and rim and offered a rental once the regional manager got involved. After all of that drama the brakes squeaked constantly. It was annoying and embarrassing. The regional manager had the brakes redone at a different location and the problem was resolved. Worst automotive experience I have ever had. I do give them credit for being attentive and professional when trying to rectify everything.

Quick emissions test on a Tuesday morning at 10 am no wait at all, in and out in 15 min, my car…read morefailed the emissions test and the guy kept trying to see if maybe he'd done something wrong...nope my car was just failing the test but I did appreciate him trying so my stars come from the customer service and the no wait time. FYI if your car fails they give you a form to get whatever your car failed for, fixed and you can go anywhere to get your car retested free of charge; within 30 days.

Harrison was awesome he was very helpful and explained every detail of the oil selections and…read morepricing. He explained they will top off my oil between oil changes if needed because it looks like I have a slight oil leak. I will definitely come back and ask for Harrison!

Happy they were open and could get me in for an oil change…read more Not happy they could not rotate my tires because another car was on the only lift that could accommodate my SUV with running boards. Would come again though!

Great experience, these people do excellent work for a fair price. Nice people too. A bit difficult…read moreto find their location due to construction in the area.

We have had the privilege of knowing and using this tire and repair shop for at least 25 years!…read more The owners and all employees past and present have been the most wonderful service people we have ever used! It's been such a blessing to know such a trustworthy and honest business all of these years! We HIGHLY RECOMMEND! Mr and Mrs Z