The Spa facilities are located on the grounds of the huge La Quinta Hotel property. As day spa…read morevisitors, I would drive to the rear of the hotel and find parking closer to the spa. Else you would get lost in the maze of the property. The spa facilities itself was amazing. The locker room has closed door changing rooms, a steam room, and jacuzzi pool outside. I had the body scrub treatment which was amazing. I was in the vishy shower room for over 60 minutes where I lay in a warm waterbed mat and scrubbed and showered. I would totally have this treatment again. I felt so clean and soft afterwards. The only thing I would do next time is to spend more time at the Spa and enjoy the quiet time and space of this beautiful place.

The spa is a beautiful retreat, I enjoyed using the hot tub before my massage and the steam room…read moreafterwards. Another highlight was the adjustable massage bed that went from flat to zero gravity when it was time to flip to my back. This took my experience to the next level since my sinuses typically get blocked while laying on my stomach. I had one of the best massages of my life with Katrina. I went in with a lot of pain and imbalance in my back & she helped sort me out. I am still feeling better over a week later. She was communicative throughout the experience and allowed me to deeply relax.

Clean, nice ambiance, and massage was great. I'll definitely be back. I would recommendread more

Just received couples massage and it was probably the worst massage I've ever had I don't think the…read moreguy was even a massage therapist was an absolute rip off

My mum and I went here together for a treat. The spa itself is pretty small but really nice. There…read moreis a hot tub in the women's only area with six loungers around it. Then there are lots of loungers and daybeds around the long fountain area. My only thoughts with that area is there isn't much shade so you couldn't eat on the daybed when the sun was overhead but we ended up eating at a small table and it was fine. The staff we're all really friendly and the masseuses that we had were lovely. There isn't anywhere to swim in the actual spa but a short walk away you can access the adult only pool which we found in the afternoon. I wish that staff had indicated that this was here earlier on in the day. I'll definitely come back here.

I booked an online reservation and realized afterward that I used the wrong credit card, so I made…read morea second reservation with the correct card and called to cancel the first one. Kaylin answered, and I explained multiple times that I had an existing reservation with a confirmation number that needed to be canceled. She insisted there was "no reservation" under my name or phone number and claimed I had only created a profile. When I asked if I could just make a reservation over the phone instead, she sighed and asked for how many people. I said two (for my mom and aunt). Later, I received a call from Noel informing me that I somehow had FOUR reservations total: the two online reservations Kaylin claimed did not exist, plus two additional reservations Kaylin herself created. Completely unacceptable and incredibly disorganized. I explained the situation to Noel, and instead of acknowledging the confusion, I was told, "It's fine, it's a mistake on your end." At that point, I honestly should have canceled everything, especially considering we were paying over $520 for this experience. Unfortunately, it only got worse. My mom said Mousses gave a great massage, but during the service she asked her to remove her watch and supposedly placed it with her robe. After the appointment, her watch was missing. We went back in person, and the spa said they didn't have it and told us to contact hotel security/lost and found. Now security claims they don't have it either, even though the watch's location is still showing there. On top of all of this, the sauna was broken and there were no mimosas available. For the amount of money we spent, the entire experience was a complete nightmare from beginning to end. Poor communication, disorganization, missing amenities, and now a missing watch. Definitely not worth the price.

Annie was amazing! Great deep tissue massage! I'm very picky about massage, but I will definitely…read morego back!

Went here due to recent reviews and I'm bummed I did . My masseuse did the same three moves over…read moreand over and it was really boring and not very relaxing. She also didn't tell me of the credit card fee until after running the card. The worst part was the sheets aren't being fully turned over. When I went to move the sheet there was a lot of body hair from a previous client.

Amazing! I've had two facials with Cheri Sciacca…read more They have both been so relaxing and my skin is looking so much healthier. She is wonderful.

Went in for a last minute facial with Cheri. It was the best facial I have had. She's very sweet…read moreand knowledgeable. I also had my brows waxed, did not hurt at all. My skin feels so soft today the day after. My skins is glowing and feels supple. Don't hesitate to come see her. Wish was in Scottsdale, yes she's that good.

I recently had my hair cut by Celestine. I took a picture in with me and showed it to her and she…read moredid an excellent job with the cut. I went very short with it and the length of my hair before the cut was almost to my shoulders and looked a mess. I love it. Thanks Celestine! Linda F

I haven't had a haircut in over five years because my Hair Dresser had retired. I found Mimi at the…read moreLa Quinta salon and Day Spa and she did exactly what I asked her to do. I love my haircut. Mimi was totally professional and very very sweet. I highly recommend Mimi thank you Mimi for my haircut. I love it very much and I'll be seeing you again soon.

This spa looks nice from the outside because it was never open. I guess it is a spa, but is not…read moreowned by the hotel and hires independent contractors to come in. Unfortunately, I did ask the Front Desk (as we were staying there) if we could take a tour of the spa. As other reviews have indicated, the spa is unaffiliated with the hotel and is locked down - so no tour.

Spend the extra money and go to the La Quinta Resort. To be fair, the therapists are a third party…read moregroup, who were absolutely wonderful. But the spa is not ran by nobody on site, the hotel concierges can not help you because the spa is not associated with the hotel and there is no front desk receptionist to let you in or greet you. The steam room did not work, the jacuzzi was filthy and there were Cockroaches by the sandals. Would not recommend. There were 7 of us expecting a spa experience. Spend the extra money and go elsewhere. Edit: I've also noticed on here, Dennis the owner had said if you let him know in advance that you are coming and wish to use the amenities they will prepare and have staff come in early to let you in. That is not the case. This is our second time coming here, we had weeks of notice of our large parties both times, and still there was no one to meet us or set us up (or even let us in). We have it a second shot and disappointed both times. (Accept for the wonderful therapists, trying so hard to make it a nice experience)

Love the lady that signed me up for the UV red light therapy! I don't know if she's the owner but I…read morefelt like a VIP when she signed me up. She explained everything in so much detail. I also think the red light is amazing! My skin is so soft and I have a glowy look to my skin without it looking like I have a fake tan. I will be coming back for sure, it is the best environment for the prices!

Immediate response!! Exactly what I wanted and Oh my, Robin, my therapist was absolutely the very…read morebest I have ever experienced!!! She narrowed right in on every muscle that was screaming for attention! I left feeling refreshed and renewed!! Had the best night of sleep in ages! I highly recommend Desert Zen and for an amazing body scrub and massage, Robin is fabulous!!! Best ever! I will be back!!

Dropped my mother off for a bday facial. She absolutely loved it and loved Elena too. She made sure…read moremy mom (who is blind) felt very comfortable. Working with Arlene to get my mom scheduled was easy and she was very accommodating. Plenty of parking out back, and the salon itself was very clean and cutely decorated. Will be back again, maybe for myself too!

Omguuuurd I came in for some much needed pampering and wanted to find somewhere cheaper than the…read morecasino but classy enough to where I didn't feel like there was a rub n tug going on next door. You really get quality work here for a price that can get you pampered once a month. Better facial experience than Agua Caliente Spa and some of these other small boutique facial places that give you the bare minimum treatment. I left feeling completely cleansed and skin nourished .

The JW Spa is next-level relaxation. From the moment you walk in, you feel your stress packing its…read morebags. The amenities are unreal -- beautiful pool, fully equipped gym, sauna, dry sauna, steam room... honestly, they have everything and then some. The real MVP though? The sound meditation chair. I sat down, closed my eyes, and promptly went to sleep. I'm fairly certain I snored -- but the staff was so kind they didn't wake me. I emerged refreshed, rehydrated, reborn... basically a new man. If you're looking to completely unplug, reset, and leave feeling human again, this is the place. Highly recommend.

Facility is s very elegant and comfortable. Excellent whirlpool and salt water swimming. Loved my…read moremassage. If you can, ask for Belma as your masseuse.