UPDATE: Management contacted me after seeing my review and made a genuine effort to address my…read moreconcerns. Although my original massage experience was disappointing, I was very impressed by how seriously they took the feedback and how professionally they handled the situation. I have increased my rating to reflect their customer service and will update the review again after my next visit. *********************************** My sister and I came in for massages -- I had Helen and my sister had Mary. My sister enjoyed her massage, but unfortunately mine was underwhelming. I booked a deep tissue massage because I was dealing with neck and shoulder pain, along with numbness and tingling down my arms when I wake up in the morning. I explained that I had a lot of tension in my neck and shoulders and was hoping for focused deep tissue work. The massage I received did not feel like deep tissue. Most of it was done with elbow and forearm pressure rather than the kind of targeted deep tissue work I was expecting. There was also hot stone used, which was relaxing, but it was not what I had booked or what I needed that day. My massage therapist seemed to have some difficulty understanding me, so it is possible there was a communication issue. Either way, I left disappointed. The pricing was reasonable at $90 for 90 minutes, and I still tipped both therapists $20 each, but based on my experience, I would not return or recommend it for someone looking for a true deep tissue massage.

I would not recommend this place to anyone. If I could give this place zero stars I would…read more 1. Wife went there and they placed her in a room which looked like a break room/storage room with a fridge in it. 2. They do not start their massages on time and end their massages early so you do not get the full time you pay for. 3. They leave the room periodically to help ring up other customers or bring in customers during YOUR actual massage. 4. They do not close the door when you are changing, there is just a cheap drape that does not even reach down to the full length of the doorway. 5. Because the walls do not reach all the way to the ceiling you can hear other patrons during their massage - there were some very interesting noises. Taking all that aside generally the massage was a deep tissue massage which is what my wife and mother in law enjoy and because the price point is very reasonable, my wife and MIL went more than once. Unfortunately, despite the very negative experiences listed above, the masseuse had the audacity to ask for MORE of a tip because "she works hard" and she needs "to be paid more". She would not let my wife leave until she gave more tip.

As a full time professional musician playing guitar and singing my forearms and hands can tense…read moreup... Mary and staff always knows the exact pressure points to get me back to playing the million notes I play! I have traveled the world and there is no place on earth then right here in the desert! Thank you for your service! Much appreciated!

Good massage and was happy with the communication about pressure. Received a one hour massage for…read more$55. I handed her $60 when I entered and was not given change but no big deal because I was planning to give more at the end for the tip. When the hour ended, she stated that I needed to give $20 more because there was a mandatory $25 tip... When I left the small room, I looked around to see if there was any sign stating that. She told me "customers just know". I declined paying almost 50% tip. The tip I wanted to pay was $15 so that is what I paid. There was one other staff in the entrance area and it was very awkward. I've been to places that recommend a tip amount, some Chinese foot massage places I've used do have a mandatory tip amount displayed but usually it is small and just ensuring people aren't creeps and leave $0 on already extremely low prices. I understand if a business increases prices over time also. I won't be back because the money weirdness was a bummer when I intended to treat myself and relax.

Such an amazing massage experience with Shari. She was a great listener, I told her what areas…read moreneeded more work and she went above & beyond! Shari would check in with me and ask if I preferred deeper pressure which I appreciated. The staff were so welcoming, I was offered water as soon as I arrived; which was very nice especially in this summer heat. The kind staff members made my first time very comfortable. I was able to call and get my massage service as soon as they opened! Super lucky I was able to booked same day. The facility is clean, adorable, comfortable, and tons of parking spots! It was very easy to find the building. If you are a local or just here on a vacation, you need to come check this spa out! Especially for summer promotions!

This spa was so lovely! The staff was so welcoming and friendly. The facility was clean, cute and…read morecomfortable. My friend and I came here and had the most relaxing massages. Left feeling so relaxed. They also have a cute hydration room after your massage with water, champagne and chocolate. It was such a treat!

Immediate response!! Exactly what I wanted and Oh my, Robin, my therapist was absolutely the very…read morebest I have ever experienced!!! She narrowed right in on every muscle that was screaming for attention! I left feeling refreshed and renewed!! Had the best night of sleep in ages! I highly recommend Desert Zen and for an amazing body scrub and massage, Robin is fabulous!!! Best ever! I will be back!!

Love the lady that signed me up for the UV red light therapy! I don't know if she's the owner but I…read morefelt like a VIP when she signed me up. She explained everything in so much detail. I also think the red light is amazing! My skin is so soft and I have a glowy look to my skin without it looking like I have a fake tan. I will be coming back for sure, it is the best environment for the prices!

Clean and quiet massage spa. Make appointment or just do a walk-in. Park underneath in back to keep…read moreyour vehicle cool in summer or in a 20-minute slot in front when cooler. When you exit garage make a right and you have arrived. Pay $65 up-front for the one-hour rub. Massage is slightly sensuous with minimal draping--after initial pushing head-to-toe over towel, you may be naked till you turn over. Best for those wanting a calm and soothing experience. You can ask for a hard massage but it's going to be soft to medium.

Worst 60 minute massage I've ever had. Spent way too much time prepping me for the massage. Almost…read morefelt like she fell asleep. Lots of dead time just her with her hands in my back doing nothing. Worked on one side of my neck, but didn't do the same thing on the other side. I wanted to leave several times. Honestly it was awful, and I think the girl at the front desk did the "massage". I'll never go back.

Excellent from start to finish. Intimate massage with Chinese lady getting on table and using her…read moreknees on my legs, butt and back. Pretty intense and not for everyone. Rest of session was good with me leaving totally relaxed and satisfied. Be prepared with $65 cash up-front. Parking on East side is easier and safer than parking in front.

UNDER NEW OWENERSHIP! My past experience was great!…read more Today's experience: This is one of the worst massages that myself and my friend had first of all we ask for the 90 minute massage which include 1 hour body massage 30 minute reflexology with hot stones. They clearly don't have a license with the techniques they were using knuckles instead of actually deep tissue massaging with your hands and also they stated when I asked him where's the reflexology 30 minute massage they said they gave it to me it was included in the 1 hour full body massage they also said that hot stones it's too hot to have hot stones so if I'm gonna pay $95 for a 90 minute massage which includes 30 minute reflexology and hot stones And I want to full body massage they only massaged the back of my body not the front they have the nerve to use the race card and say most" white people" dont want the front massaged. On that note I was totally confused because the average person wants a full front and back body massage.I would never go back to this place and never wouldn't recommend this place to anyone!

It was sheer hell The masseuse had no idea what he was…read moredoing and now my body is in pain. He may have cracked a rib

Worth it! Couples massage was perfect after building Coachella and exactly what we neededread more

Read as other reviewer.  They quote one price and charge another at the end then demand a $20 tip…read moreand are aggressive.  Dirty and bad business practices. Surprised they are still in business.  Never again!

Massage was pretty good. All therapist are MUCH OLDER and do a good job on pressure…read more However, at the end the tip request was ridiculous .