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    M & M Vehicle Inspection

    5.0 (1 review)
    Closed Closed

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    Kwik Kar

    Kwik Kar

    2.0
    (78 reviews)

    Extremely Disappointing and Unprofessional Experience…read more I brought my son's first car here--a major milestone for him--to have the check engine light evaluated. I specifically requested a phone call before any work was done so I could approve the cost, as my son would ultimately be responsible for handling it. However, when I checked on the vehicle later, I was told the work had already been completed without any prior communication or approval, and I was handed a bill for $342. Despite my frustration, I paid the amount to avoid further conflict. Less than two weeks later, the same warning light came back on. I returned to the shop and was told I would be charged another $75 evaluation fee. After explaining the situation, they agreed to recheck the vehicle at no cost. I later received a call stating that the original issue required more work--this time quoting $250. I spoke with Steven Schuler, who was unfortunately dismissive, combative, and unprofessional throughout the conversation. He spoke in circles, avoided addressing my concerns directly, and refused to escalate the issue or connect me with anyone else in a supervisory role. Both visits left me feeling misled and taken advantage of. As a single mother trying to guide my son through his first car ownership experience, this was extremely discouraging. I share this so others can make informed decisions--please use caution when considering this shop.

    Zero stars I've gone here twice now with coupons and THEY DO…read moreNOT EVER ACCEPT COUPONS. If they do, they've avoided taking mine twice now. I'll not be coming back here again. Not to mention that at 9am on a Saturday morning they had a 1.5hr delay. Saw about 3 people come in/out in that time. All I wanted was an oil change. Destroyed my morning. Not worth it. Don't go. Pay a higher price for the time you save and the grief you'll feel the rest of the day.

    M & M Vehicle Inspection - autodamageassessment - Updated August 2026

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