I needed an oil change and money is tight, so came by here. Apparently I showed up right after they returned from lunch, so there was no wait and my car was ready pretty quickly. They did point out a couple other things that I need to get done sooner rather than later, but no pressure to get it done here or push for them to do it right then, etc, just felt like a "just so you know, this and this need done sometime soon." The only annoying thing is the lights are motion sensor and was weird sitting there and waiting and next thing you know I'm in the dark since the lights shut off on me and I had to walk near the front door for them to come back on. read more

I was so stressed over my check engine light suddenly appearing on my dash that I immediately drove to PCH Automotive and I am so glad I did. Luis was wonderful, giving me a quick and complete repair for my issue at an affordable price! Luis and the rest of the employees at PCH Automotive are friendly, welcoming, and reliable. I highly recommend them for any maintenance or diagnostic needs! read more

These guys were great. They gave me exemplary service and customer experience. I will definitely be using them in the future.

I had a wonderful experience at PCH. I move from PA and needed a trustworthy mechanic. Friends recommended PCH. I found a place that cares for my safety, do good job, have good prices, and very important, they have a good character. They were able to help me after 2 other shops said they could not help. I recommend PCH to every one!!!!! Maria Kyle, Keller TX read more

AVIOD AT ALL COST!!! Terrible customer service. Most of their 5 star reviews must be fake. I had my car towed to their shop since it wouldn't start. While talking to them I told him that I think it's a fuse issue. However, they diagnosed it as a drained alternator and proceeded with replacing the alternator. After picking up my vehicle, it wouldn't start again 3 days later. I called them and they told me they would send a tow truck that day. The truck never came and I ended up paying to get it towed there again the next day. They originally stated that they must have put in a faulty alternator and in one convo they mentioned it was a used alternator. Then a couple days later they stated it was a fuse issue. The same thing I originally told them it probably was, but they said it wasn't. Then the son offered to pay for me a Lyft to come get my vehicle then they changed their minds and refused to pay for the ride. TERRIBLE customer service and they don't keep their word or care about their customers. They wouldn't even reimburse me for the 2nd tow or refund me any percentage of the unnecessary alternator repair. I was telling some of my neighbors about this and a couple of them experienced similar issues with this shop as well. Hence, why I think the reviews are fake. Plus they never called me with any updates when they said they would. I had to call them each day to get an update or eta on when they would be able to look at the vehicle. Thanks to them I went days without a car and am out over $1200 including the misdiagnosed repair, 2nd tow, and uber ride. Again, AVIOD THESE LIARS AT ALL COST. Very unprofessional and money hungry. read more

We have been taking our cars to PCH automotive for years. Family owned business by Luis and his family. Once my son was driving his own car, he started going there too. My son and I have always felt very comfortable there. When we take our cars there for any repairs, it always done right. We don't have to worry about getting cheap parts and having to go back to get them fixed again. They use quality parts, are all very knowledgeable, honest, reliable. We highly recommend PCH automotive for any vehicle repairs. They have a very comfortable waiting room with a tv to wait in if needed. I highly recommend Luis and his family for any of your vehicle repairs. read more

Luis and Jesse have taken care of my truck on 3 occasions now and I've been satisfied with the quality of service I've received. From transmission service, state inspection and installation of a very difficult antenna cable they have come through for me. I appreciate the honest friendly service. Hard to find these days. I highly recommend them. read more

Used them for a repair. Pricing is inconsistent, communication is okay, and repair decent. I would rate a 3 for average. Not sure I will use them again. read more

Super nice and efficient employee. Cute, nostalgic waiting room...very clean! I had no appt...just went in to get my vehicle inspected, but they got right to it. read more

Luis was wonderful as always, giving me a quick and complete repair for my issue at an affordable price! Luis and the rest of the employees at PCH Automotive are friendly, welcoming, and reliable. I highly recommend them for any maintenance or diagnostic needs! read more

Very dishonest individuals... Dropped off my car at 9am to have it available for me around noon. Then, they almost tripled the price and said it would've be available until after 5pm. No value provided whatsoever. I was ghosted & the service requested was never complete. Spent money on Ubers and couldn't pick my car up until the next day. Lied on your reply to my review as well. Thank you for the bad business, helps me appreciate honest mechanics a lot more :) read more

Definitely my one and only automotive shop I will go to. Family owned business, super nice will take care of you explain what it going on what needs to be done why and will always do the best for your vehicle. Luis is the owner and is very good at communicating! Place is very welcoming as soon as you walk into the office I never doubt leaving my Automotive repairs to PCH. read more

Best mechanic!!!!! Just got our truck back and our truck has never driven this good!!!!! This place is amazing!! They are honest and legit!!!!!! read more

Super friendly, great service. Changed my oil while in town for a friend's wedding. Fast too.

I brought my car into PCH for an oil change. I told them that it required 0/w16 oil, and the gentleman ordered some from a local parts store and it arrived very quickly. I guess I should have asked how much it would cost, but I did not. The job was done quickly and very professionally. When I was told how much it cost, I nearly fell over. It took less then 5 quarts of oil and a new filter and the bill was way over 100.00. I know things have gotten higher, but when I priced a name brand oil at a local retailer, it was much cheaper then I was charged for. I understand they have to make a profit, but I think they really stuck it to me on the price. They are an independent shop and can charge whatever they want, but I must say that the price they charged me will make me rethink about going back there again. I would suggest that if you need to have work done here, as for a quote before work begins. read more

I've grown tired of the "normal" customer service issues from mechanics and searched for a lon one for a group that has fair pricing, shoots straight and won't try to repair things that aren't critical or really necessary. I've appreciated the fact that they've worked with me in times where budget was tight, but also when it just needed to be regardless the cost (but was honest enough again to not charge an make repairs that weren't essential). Thanks Luis and crew for being men of integrity and good character, not to forget being amazing at your job! read more

New to the area and afraid of not finding an honest mechanic until I came across Luis. He made a customer for life, very thankful for his amazing service. read more

Very professional and friendly owner. Work was done efficiently and effectively at a very reasonable cost. Shop was clean and inviting. I feel like I have finally found a trusted auto mechanic. Will only go here from now on. read more

When I first arrived in Texas and was looking for a local mechanic I had no idea where to go. I found PCH and after 5 minute conversation with Luis I knew this was a quality mechanic that was honest and a quality person. I take both my vehicles to PCH for all their servicing and I'm continually impressed with their speed and quality of work. Louis's son who steps in when his dad is not there provides both customer and automotive service identical to his dad. I highly recommend PCH and will remain a loyal customer, many thanks to Louis and his son. read more

Great group of guys! That knows their stuff! Who are not out to gouge you for money, on unwanted/unnecessary services!!! Keep up the great work Luis & the crew!!! read more

Brought our van in. Was losing power while driving. Would go from 70 to 30mph on highway. Looked online and many people said cam shaft sensors needed to be replaced. Under $300 fix. Told owner this when I brought it in. He didn't want to listen and said they would have to put it on computer for codes. Said it was other issues. They had to take engine out etc. Charged me $1800. Same problem happened a week later. Brought it back to have it diagnosed and fixed correctly. Owner calls me two days later and says it's going to be another $1500!!! I went in to pick it up and asked him, why would you charge me again when you didn't fix it right the first time? He gets very defensive and says he doesn't pad bills. I pointed out that I paid $1800 and it wasn't fixed. You should fix it correctly and not charge more. They never even tried cam shaft sensors. Brought it to an honest mechanic with Nissan experience and first thing he says is, needs new cam shaft sensors. That fixed the problem for under $300. Nice folks at PCH but beware when a shop doesn't fix it right the first time and then wants more money. read more

My Nissan Pathfinder started making a really loud sound when the air was on, sounded like a helicopter in there!! Found PCH through my neighborhood Facebook page and so glad I did! Luis and his boys were able to find the problem and fix it, along with replacing other parts that were worn at a more than reasonable price and really quickly! So quick and efficient that I made it to my meeting at 1200 in Arlington!! Would definitely recommend them!! read more

I cannot recommend PCH automotive enough. Luis and his staff/family are amazing. Usually you have to worry about getting ripped off by your mechanic-but NO worries at PCH. They are honest, efficient, and do an excellent job. I got bad gas (during the hurricane Harvey gas "crisis"). Luis did a great job fixing my truck AND helped me rectify it with the gas station that wronged me. If I could give them more stars I would. I will never take my truck, or any other vehicle to anyone else. read more

Luis and his family are always great! They do a wonderful job of taking care of my car. 100%!!

GO HERE!!!! In addition to being excellent at fixing cars, these guys are refreshingly honest and trustworthy. My experience - I came in with an oil leak. These guys could've charged God knows what to fix the issue, however they showed and explained to me what caused it. Turns out the previous shop that did my oil change cracked my oil pan which caused the leak. Rather than charge me for anything he encouraged me to call the other shop and get a refund and have them replace the damages. He even explained the issues directly to them. Long story short I got the issue resolved with the other shop and Luis took care of me for all of my trouble. Here's the kicker - Luis gave a a huge discount just bc he has a good heart and truly wants to help people. His efforts today turned into a customer for life. He's a good dude that practices what he preaches, literally. The walls have Christian decor all over lol. read more

Can't say enough good things about Luis and his family business, they got our Scion XB air conditioning diagnosed and fixed in half a day. Excellent customer service and very fair prices, we will be recommending PCH to our friends and family. read more

Great guys! The owner Luis shopped around to find me the best deal on a used transmission for my 2010 Hyundai Elantra

Excellent service from customer service to the actual work on our vehicle. Top notch!

Luis and his team are absolutely amazing! I have an older Ford Ranger that requires a little TLC. I needed to get some suspension work done and took it to a different mechanic initially. Long story short this other mechanic was definitely over charging me but Luis and his team gave me a real, honest, fair price to get the job done. These guys also helped me with my AC compressor and alternator. I thank God that there are genuine people out there who actually care about the customer like Luis and his team. I highly recommend you take your vehicle here to PCH Automotive. read more

I cannot say enough positive things about PCH!! I called this morning and didn't get answer but was given a call back within fifteen minutes. I scheduled an oil change for that morning. The facility is beautiful! The front lobby was clean and smelled amazing, coffee and water was offered. Large windows let you see the shop which was also very clean and the owner has a few classics on display. The owner worked on my car, he noticed a radiator leak which was determined to be the cap itself, which was an easy fix. He went the extra mile to clean off the entire effected area so I can keep on it. He was very respectful and treated my car as though it were his own which I greatly appreciate. 10/10 would recommend to anyone!! read more

Took my GMC for a required annual state inspection. The technician would not pass it because of cracks in the serpentine belt. Just a ploy to charge me for work that is not necessary. Engine belts are NOT a safety inspection item which can be verified here: https://www.dps.texas.gov/rsd/vi/inspection/inspectionCriteria.aspx Never again. Don read more

Been here a few times now, they always provide great and prompt service. Also keep us up to date and communicate extremely well throughout repairs. read more

Great place to go to get your car fixed. Very affordable and will get the car fixed within your time frame. The managers there are super friendly and will take care of you. read more

All I can say is thank god there's still quality people like Luis Castro left in the world...efficient, respectful, & calm, he got me back on the road quickly and on a Friday when everyone else says there's an hour-2 hour wait. Don't waste your time anywhere else, when a smart and kind person has an excellent shop nearby. read more

I have been a customer for a few years now. I initially came to this place because it was around the corner from where I lived before they moved and the reviews. I have had many things repaired here. From oil changes and state inspections, to tire service, to new breaks. Each time I was treated with great respect and honesty. Luis won't over charge you or lie to you to get your business. He will also try everything possible to clear your messages even though you have a Volvo and they just want to be special. I know that it's recommended for me to go to the dealership because of my make. However, I did that once and not only did they do a piss poor job all around (Volvo dealer in Fort Worth), they also over charged me. Thank god I found PCH! Anything you need, whether you have a foreign car or not, Louis will take care of you and if he can't he will tell you where you can get help. I am NEVER going anywhere else unless I move out of state! read more

Great place to get your car fixed!!! Good people, very affordable. They tell you what really needs to be fixed!

There is not enough stars to give this place. I would give this 10 out of five stars if I could. They go above and beyond for your needs. They have help me out through multiple vehicles, multiple situations and the work that they have done is immaculate. They stand behind their work, if anything was messed up they will fix it whether that is mechanical or the price if they've messed up or if I messed up or if it was a confusion. They text you back and forth the progress of your vehicle and they use premium parts. Don't let the small shop in the back of the industrial unit confuse you they are not at all a mechanic shop just trying to get by. If you are looking for your new mechanic shop please reach out to them and get a quote or just meet them in person or talk to them on the phone you will not be disappointed! read more

Always enjoy providing local business as a small business owner myself. Father son both carried themselves, liked how the treated me and invested in some brake repairs/replacements in addition to inspection. While I play like I don't know much about cars, they explained things well and made me stick with them after a chance drive by and pop in. read more

After living here 18 years and trying just about every mechanic out there I am happy to say that I have found a mechanic who is professional, honest, and reasonably priced. The owner Luis was very thorough and explained to me in detail what was involved in fixing multiple leaks that other mechanics failed to address. Luis worked within my schedule and even gave me a ride home after I dropped off my vehicle. Not only did Luis completely repair the leaks, he power washed the entire underside of my vehicle. I could not be any happier! read more

This is one of the Best Automotive repair shops I've ever encountered before!! They replace/repair what's needed won't sell you items you don't need. The shop owner always stands behind all repairs with up most honestly and integrity!! I would not trust my family's car with any other repair shop in the metroplex!!! read more