Tiffanie was the funeral director that handled my husband's…read more funeral. I must say, she did an outstanding job! She was very efficient and professional. Tiffanie was very compassionate and kind helping us during a difficult time.

The service was not recen, but with all of the other post, I feel like our experienc, still needs…read moreto be read- "This place deserves less than one star. I only gave 1, so they would be flagged. My Aunt purchased her policy years ago when this was a decent place, so they made no money for her service(ha), Tuesday, April 20, 2021. She passed away Monday, April 12th. Her body was taken to that horrible place, that night. I thought they would contact me, they had all my information. About 11am, Tuesday I started calling them, we left message after message, I did not talk to anyone until Thursday and we set a meeting for the next day. I thought we were set, I thought that's why we had a meeting to plan a service(ha). We got there early for viewing, to see her casket. SHE WAS NOT THERE. Her body was in Millington, TN at another home, about 30min away, they had to go get her!!! Family and friends were arriving before they returned with our Aunt. We had no pictures(couldn't get the video player to work), no sign in book, no program hand outs, the music we requested was not prepared and they asked me 11min before the service, what songs did we want, they were googling on their phones to find our list. We gave ALL our request at our meeting 5 days prior! At the end, I asked for a hand out, to put in remembrance book, they had not printed them!!! The 2 inexperienced employees, that conducted the service, worked as hard as they could with what they had. Helen Ponder, the director we met with, was NO WHERE TO BE FOUND! She was at the funeral home in Millington, meeting with a family. I'll bet all I've got, this family was paying $$ out of pocket. I respect that families must have meetings to plan for their loved ones, i believe theirs should have been at a different hour, Ms Ponder should have been at our service- she forgot. I asked for the director, Josh- somebody, to please call me with an explanation or perhaps an apology, today is May 19, a month later, no word to this day. The ONLY thing Helen Ponder did for her, was get the Military Honor service, she served in the Army. This was amazing, I'm very grateful to the Soldiers that honored her. No one deserves to be neglected and forgotten about, this place is horrible and should be shut down. Helen Ponder and Josh ?? the director should be held accountable. My Aunt deserved better.

We buried my grandpa here. He died unexpectedly and they were able to get us in for a funeral…read moreservice quickly. The team was great. The message before burial was great, it made it easier to "let go". We had no issues finding the exact burial sight, the instructions and directions were clear.

I am deeply disappointed with my experience. My husband, Kelvin Darnell Smith, passed away on April…read more11, 2025, and I paid for his headstone in full because I was told delays in payment could delay the process. I provided the wording for his memorial on November 18, 2025, and after months of waiting, repeated phone calls, texts, and follow-ups, I still did not have answers about the status of his headstone. As a grieving widow, I should not have to chase down information or wonder whether my husband's memorial was ever properly processed. Communication has been inconsistent, and despite being told an email was sent, I never received proof of it after requesting it multiple times. I have kept records of my payments and communications and hope this matter is resolved soon. Families who are grieving deserve compassion, transparency, and timely service. Right now, I cannot recommend this company based on my experience.

We met with Miss Charian and she was a beacon of light during this difficult time. She went over…read moreall our options and helped us navigate our choices with no "hard sale". She was funny as well and lightened up the process. She told us she's from a third generation of a funeral director family.

Excellent services. Very compassionate. Professional all the way. No sales pressure.read more

The service our family received was genuine, friendly, efficient, accommodating, professional, and…read morevery different from the fake plastic, used casket salesmen at the large businesses offering these services. My dear aunt taught me early, "If you can't say something nice, then say nothing at all." I have nothing to say at all about Memphis Funeral Home on Germantown Street. Gene, thank you so much. The Niece from Atlanta

I DEFINITELY would NOT recommend this funeral home! My father passed away 2 and 1/2 months ago and…read morehis ashes were to be shipped to me. I was told there was a $50 charge for that and as soon as they received payment they would immediately send him. I called a week after mailing payment to make sure they received it and yes they did, but they could not ship him because they "ran out of special shipping boxes and had to order them." Ok, that's fine....two weeks later...no shipment, so I called again. "We got the boxes in, but you'll never believe this...we ran out of labels! And those have been ordered." Still waiting....cremated remains have yet to be shipped. My take on the whole situation is that they need the extra money and they'll take it any way they can get it....$50 at a time.

I got my father cremated this year with Mid South. I began this process in mid January with…read morecompleting the death certificate and other tasks. I reside in California, so I relied heavily on emails and phone calls. They were easy to communicate with and kept me updated on the entire process. I received both the final death certificate and my father's remains a few weeks ago. Happy my family decided to go with this organization. Highly recommend them.

From the owner: Mid South Mortuary Service can arrange your direct cremation in a timely manner. Instead of having…read moreto make urgent decisions on a strict burial timeline, you can plan your loved ones cremation from the comfort of your home in a matter of minutes. Cremation transfers are available if you need to ship the ashes to a distant loved one. Ship-in services and ship-out services are also available for the body of the deceased before cremation occurs. When you choose cremation, do not forget to pick the suitable urns, cremation containers, and outer burial containers for the ashes. You can split the ashes into multiple containers if needed. You are free to arrange your own private scattering of ashes ceremony. Or you can gather with friends and family to share memories and honor a life well-lived.

The Memphis National Cemetery was established in 1867. Originally named Mississippi River National…read moreCemetery during the time the Union Army forces took control of Memphis. There are around 8,866 graves of Civil War unknowns, the 2nd largest number of unknowns in any of the national cemeteries under the jurisdiction of the Department of Veterans Affaires. This is attributed to the Memphis National Cemetery not being established until 1867, two years after the close of the Civil War. During the initial burial, wooden burial markers placed at the graves had been removed, or exposed to the elements. There was no mandatory use during the Civil War of any form of personal ID. In 1867, about 250 bodies of Union soldiers, from the Battle of Fort Pillow, were moved from a battlefield cemetery south of Fort Pillow to Memphis National Cemetery to be re-interred in a designated field. Many of the dead from the Sultana maritime disaster are also buried here.