We have 7 window screen replaced, all were well done. It took 4 days to have the screens made which…read moreis totally acceptable. It would be good if they can use the hollow / loop pull tab which makes us easier to remove the window screen. The price has almost doubled comparing with the price before the pandemic. Today 5/26/2026, I am greatly appreciated by the excellent service provided by the staff Arron S. . He carried the window screens to our car as some of them are big. He helped to load our purchased stuff into the car. The cashier accidentally made an input error by charging us the regular price of the bark nuggets instead of the sales price, Arron helped to solve this issue quick. He was so friendly, so helpful. Arron, thanks again for your great service.

came in last Friday to get my house keys made and received a rude and unwelcome tone of voice…read moreshowing not wanting to help... he needs to work on how to communicate with customers. I believed his name is Jordan.

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

Love this little store. Every square inch is covered with stuff. A lovely woman own the place…read more She's open every day. You need it? She'll have it. Hardware, lawn care, plumbing, keys, electrical, hardware, she has it all. She's a one-person operation. Be patient.

I always feel like a kid in a candy store when I shop here. When it comes to Japanese tools you are…read morepaying for quality and craftsmanship. So I take my time selecting what I need versus what I want especially because I don't know when I will have the next chance to return. I easily spend several hundreds of dollars here buying my chisels and other carving hand tools. It's cool that the worker remembers who I am (excellent service). The owner himself takes the time to show me the various chisels that they have and you can tell just by listening to him talk the pride he has for the tools that he carries.

COVID UPDATE for Anzen Hardware. Nori-san is fine, and the…read morestore is open for usual hours of operation. This update is just a reminder that small local businesses are still open. In addition to vegetable seeds and garden supply, there are plenty of home and kitchen tools that you'll use every day of your quarantine isolation. SERVICE Nori-San has always been very helpful with any purchases you might need to make. Now that the store attendance is limited, no doubt you'll receive even more bespoke assistance. STORE ATTENDANCE There is only one person/party allowed in the store at a time. If you're familiar with this small family-owned hardware store, you'll know that there isn't much room for too many people anyway. For precautions of health, just one at a time in the store. If you know what you need, the trip to Anzen is really quick. If you DON'T know what you need, the trip to Anzen can be really easy. I make a regular trip to get professional kitchen knives from Nori-San, and he's always very knowledgable and helpful in the decision. SILLY GIFT PURCHASE: Even if you want a simple silly, but useful kitchen gift for your friends, you will probably find something here. Purchase a KAMENOKO TAWASHI for an unsuspecting friend who doesn't know what it is, ask them to guess what it's for. PARKING Plenty of easy street parking throughout Little Tokyo. COVID PARKING UPDATE - many parking spaces have been redesignated as outdoor seating areas. Judge Also Parking Lot is the best parking lot - across the street.

First time here, very happy with the helpful staff. It's out of my way, but I'll come here again…read moreinstead of the larger chain stores

I came to return something from DoorDash and they didn't accept it. No problem I was really happy…read morewith their customer service. I appreciated their politeness and friendliness. Didn't get what I wanted but I have to say I am happy with how respectful they were.

solid neighborhood hardware store, excellent for incidentals like packing tape & drain screens…read more festive posse of chihuahuas will greet & welcome you (except for the reticent one who hangs back barking). polite & helpful hardware madre working there. shop local! or else indie places like this will disappear, as so many have...

Great place to get keys copied for cheap!! Also picked up some gardening gloves…read more Super cute abuela and little girl who made my day, along with two cute dogs. Friendly local hardware shop for basic things (paint brushes, rope, gloves, etc)

Whenever we visit this store, my parents would recall times past. How the business used to be…read morecalled Grossman's when they started coming by for supplies, then Contractor's Warehouse with its old school orange and black logo, and finally for a period of time referred to as HD Supply. Well now it's the CW again, and from the looks of it not much has changed. Still the same long walks down the hallways in relative quiet, unless you are rolling the panel truck like I was. Friendly customer service through the phone when I asked about availability/quantity of corrugated roofing panels. Then at the store the staff would help find the appropriate wood screws. Whereas in the past I remembered older folks staffing the store, now it's mostly younger guys and gals though knowledgeable all the same. Can't put my finger on it, but it does feels different from a Home Depot but in a good way.

The customer service at this store has been very disappointing. While the prices may be lower, the…read morelevel of service is unacceptable. Very few employees speak Spanish, which makes communication difficult for many customers. It is important to have staff who can assist customers in both English and Spanish. In addition, getting help from an employee takes an extremely long time. During my visit, I asked a cashier to hold an item for me while I continued shopping and planned to purchase it. Later, I discovered that the item had been sold to someone else. I found this very frustrating and unprofessional. What was even more disappointing was that the manager did not seem concerned about resolving the situation or addressing my complaint. I do not enjoy shopping here because of the poor customer service. Many of my construction employees and coworkers have shared similar experiences and have told me they avoid this store because of the service. Management and ownership should understand that customer service is just as important as pricing. If customers do not feel valued and respected, they will choose to spend their money elsewhere.

Small store. Limited supply of products. It's a wanna be Home Depot. I went there to buy some solar…read moreyard lights. Saddest supply of lights. They had like 2 different lights to choose from. Home Depot has like 10 different lights. The service also was lacking. A bunch of lazy women as cashiers. I see woman working in a hardware store I know their customer retention is low. They know nothing and are rude and not friendly. Never going back. AND they are much more expensive than Home Depot.

Service was ok. I couldn't find an item in the aisle and turns out it wasn't stocked on the floor…read more The store was empty in the early evening and the employee told me to go check in the aisle. I had the SKU so we looked it up online. I guess it's just me but I'd prefer them to go look with me for efficiency and customer service. My beef is with harbor freight in general. I ordered a little flat bed cart called a "folding platform truck" and all the screws and washers were already installed but the wheels weren't. I didn't have the right bolt size to even take them off. It was very tedious. I ended up going to autozone and purchasing those socket racket things. I'm all for installing my own stuff but the way it came was not cool. It wasn't even installed properly. I get that they inserted the washers and screws so it wouldn't get lost but a ziploc and tape with it wrapped around the item inside the box works just fine. Getting into Triggs can be tricky due to the freeway. Overall not sure I like the location of this HF. It looks easy enough to access but it isn't. I'll probably go to another one. I was asked if I wanted to buy a 2 year warranty on a $40 item. It was kinda annoying lol. Like you didn't want to help me get the item but you are pitching this warranty HARD. Made no sense to me.