I love coming to this store when I need lumber- service level is excellent and getting them to make…read moreyour cuts at no extra charge is the best - my only comment is sometimes the staff simply can't count properly- I can in asking for several pieces to be cut a certain size -- I had to help the staff figure out what size lumber was needed or how many cuts out of a 12 piece - nice guys with great service but needed help with math -

Thank you so much for the 1/8 and 1/4" hardboard panels, they're really great, and I really…read moreappreciate the friendliness, it's my favorite lumberyard

Best customer service I've ever experienced! We came to purchase some door handle hardware, as they…read moreare Emtek vendors. They have such great quality items, but it was the customer service that sold us and we will be lifelong customers. Turn around time for items was quick. Thank you for making our home renovation shopping less stressful!

My husband and I came here looking to replace our antique…read morebaldwin door hardware. Backstory: our sellers from hell didn't leave the set key, or inform us it was broken. Jeff, knew exactly the door we had. Then he explained in detail what we had on our hands and even threw in a referral to two locksmiths. I was listening to him, he explain the difference between the two referrals. the budget friendly referral is not budget friendly anymore, but over the phone we liked his customer service over the other. Jeff's expertise was flawless down to him running to his stockroom to provide us the parts. Since we were in a rush to get the job done & be back for a delivery. (new home owners) alert. Jeff is the "Aidan Gillen" of Hardware. But I sure caution: DO NOT use their budget friendly referral. That man doesn't have the expertise for these beautiful complex doors, we ended up replacing the mortis lock (+additional $350), then this budget guy took the wrong measurements of our equipment and shaved down the door tongue pin too far, the replacement cost us an additional $50 and change. Plus their service fee $225. Our business will be back, despite the locksmith experience. Have your own locksmith in hand, hell we found out a family friend is going to give us the family discount now. Just ask, we may even have neighbors who are experts that we can trade trades with. Thank you Jeff! and Huntington Hardware.

Ace Hardware is the place to go when your mind is creating. You know what you need for the project…read morebut you just not putting it together. When I got there I told the lady in the front what I was looking for, she directed me to the aile, told me someone will come help me. Someone did. He was a big help. He also let me know that I can return what I didn't use. The country atmosphere of the store is really comfortable. Thanks

Great customer service, was looking for a item that this Ace hardware in San Dimas carries only…read more Purposely drove 25 miles to pick it up. Bought one set left it in the car, then I went the back in to get a second set for the same great deal. Btw there is a Ace hardware a few minutes away from where I live. Yet they don't carry the item I want.

Very helpful workers. The place is well organized and they all knew where the stuff I needed was…read moreexact location. A++ for all of them...

1 stop place for hardware you need. We work on ground equipment at the airport and it has…read moreeverything we need to get our job done.

Johnny was very helpful and went out of his way to help locate and try a bulb I needed on a unique…read morelamp I had with me. He is the kind of person that makes come back to a store.

I want to share a very disappointing experience at your Diamond Bar, CA location especially in…read morelight of your slogan, "Ace is the place with the helpful hardware folks." Unfortunately, that was not at all reflected during my visit. I was looking for gutter clips to hang string lights. Your website indicated that the item was available for pickup within 15 minutes at this location. Based on that, I chose to go directly to the store instead of placing an online order. When I asked for assistance, the employees told me they "could not even begin to know where to find it" because the item was buried in the back as a seasonal product. This was already frustrating given that your website clearly showed the item as readily available. I asked if placing an online order for pickup would prompt them to retrieve the item. I was surprised when they told me they would not fulfill it and would simply cancel the order instead. This experience was not only unhelpful but also discouraging. It felt like there was no willingness to assist or find a solution. Additionally, while these gutter clips may be categorized as seasonal, they are commonly used year-round for backyard string light not just for holiday décor. I left the store feeling frustrated and let down. I expected a much higher level of customer service, especially from a brand that emphasizes helpfulness so strongly. At least they had pie.

I was looking for a gas pipe and several other items. I was fortunate to have been assisted by…read moreDavid who was a very kind and knowledgeable sincere employee. He took the time to help locate other items for me. I also appreciate the assistance I received from Chelsita and cashier KC. Greatly appreciated the outstanding assistance from everyone and was home quickly to finish my project

Today David showed up in the customer service window and solved a problem for me: he removed a…read morescrew from a cabinet door that was stuck. 3 different people asked me if I needed help when I enter the store. David you rock! gracias!!

Shout out to Miguel for going above and beyond when I was here with my aunt for artificial grass…read more Highly recommend this location because of Miguel!! And also because my aunt came here in the prior week and she said the employee who helped her here was great as well. We just came from the other location in Ontario and just straight up skip that place because Upland location (this location) is best! For artificial grass specifically, they have a wider selection of options. Not only are they located in the back area but just around the corner there's a while section of the artificial grass. Even though this location is a bit further from where I live, this location is worth driving the extra mile. Lots of parking spaces as well.

Great experience at Lowe's! My contractor Dave and I stopped by while working on my bathroom…read moreremodel, and we found everything we needed with ease. The store was well-organized, and the selection was excellent. What really stood out was the customer service, everyone we spoke to was friendly, helpful, and willing to go the extra mile to answer questions and point us in the right direction. It made the whole process much less stressful. Definitely a go-to spot for any home improvement project. Highly recommend!

I needed to find bolts to replace the ones that came with an office chair that I recently…read morepurchased. The bolts that came with the chair were just too short to connect to the pre-installed nuts on the legs of the chair. I originally went to Lowe's but they did not have what I needed. The employee suggested that I check with So Cal Bolt & Supply, which was right down the street from Lowe's. I came in, showed the employee the original bolt, and described what I needed. He came back a few minutes later with exactly the bolts that I needed. There is currently a $10 minimum which is totally understandable. If you are looking for any type of screw or bolt, I would definitely recommend checking this place out. I would not hesitate to come again.

They had great advice and just what I needed for our special project. Better than the big box…read morestores.

It was HUGE the largest Home Depot I ever been to. On the island I'm from it's big. This one…read moreholds about three of the one on the island. I didn't buy anything, I came to return something and get the feel of the store. It was a great experience coming from a small island. I will, however continue ordering online. The online service is good. I am not overwhelmed by to many things and to little money.

So I usually don't go here I go to Lowe's but I had to get some red ant killer and they were on my…read morehome last week. Stopped by not busy at all I was shocked. I needed to ask them what product they suggested and a nice young man was right there to assist me. He suggested the best red ant killer and made sure I knew If it didn't work I could bring back the product for an exchange or refund. I never knew that was an option. I made my way to the tub fixes and another man was there to help me. This was a big deal cause usually i can never find a soul when I needed one. I never had such A wonderful easy trip to Home Depot before! Thanks for the staff who helped me along my way.

First Visit to this location…read more Great customer service I was checking out and the representative wanted me to check for coupons. I was in hurry as well. Very kind of her to offer the extra mile I opened up the app Thankfully, as she knew, I had a coupon to use :) I would like to recognize Martha Highly Recommended Thank You For Reading

4/10/24 Neat & organized . When you are shopping around for home & gardening stuff, there's Home…read moreDepot & Lowe's....then there's either Ace or Harbor Freight. Unfortunately Ace is nowhere near Montclair so we check out this Harbor Freight closest to our home. It's a much smaller scale operation than the 2 big named home stores so the inventory is just as limited. We took a few minutes & saw their kinds of garden hoses & decided we're heading to Lowe's. It's a great store but not for the kind of garden hoses we're looking for.