This hardware store is affiliated with Ace Hardware and is packed with historical parts and tools…read moreyou can't find at the warehouse or big box hardware stores. I was looking for a door stop to prevent the door hitting the kitchen counter, and was only able to find it here. Using the Yelp application, it lead me a roundabout way to get to the store that is on Santa Anita, but road construction and traffic does not allow you to turn in from the southbound side of the avenue. If ever I am fixing my home, I'll come here first for specific tools or parts that can't be found at the chain stores...

Craftsman ratchet bought at ACE froze. Website says take any defective wrenches to swap. Walked in…read more& counter attendant asked what I needed rather dry. I explained & he said "we don't sell Craftsman, go to Home Depot!" . Never mind that I bought the set at ACE, perhaps something changed or this particular store doesn't have or doesn't like to honor warranties, or the attendants just don't appreciate their jobs or customers. I called Lowe's Covina & Edgar in Tools said "craftsman are guaranteed for life, bring it in & we'll swap it...but please give me the size & I'll make sure we have it in stock". 25 minutes later I walked out of Lowe's with a brand new replacement wrench. We're told to buy local and that ACE has better service than "big box stores". Unfortunately that is not true. I wish Max's Hardware only the best, but I will NEVER return to this store and will cancel my ACE discount/rewards card membership.

lots of tools and equipment for the house and garden and everything tbh and they have good pies and…read moresnacks

Customer service is horrible I tried to return two new products unfortunately I had lost the…read morereceipt but did have the credit card I'd used and they refuse to credit my account I believe this is bunch of BS and owner being greedy I recommend going to home Depot or Lowe's their customer service is great they just ask for your ID give you start credit or return to your credit card easy peasy I'm a landlord of four properties and purchase a lot at hardware stores and I could assure you I will NOT be shopping at this Ace store any longer

We have 7 window screen replaced, all were well done. It took 4 days to have the screens made which…read moreis totally acceptable. It would be good if they can use the hollow / loop pull tab which makes us easier to remove the window screen. The price has almost doubled comparing with the price before the pandemic. Today 5/26/2026, I am greatly appreciated by the excellent service provided by the staff Arron S. . He carried the window screens to our car as some of them are big. He helped to load our purchased stuff into the car. The cashier accidentally made an input error by charging us the regular price of the bark nuggets instead of the sales price, Arron helped to solve this issue quick. He was so friendly, so helpful. Arron, thanks again for your great service.

came in last Friday to get my house keys made and received a rude and unwelcome tone of voice…read moreshowing not wanting to help... he needs to work on how to communicate with customers. I believed his name is Jordan.

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

Love this little store. Every square inch is covered with stuff. A lovely woman own the place…read more She's open every day. You need it? She'll have it. Hardware, lawn care, plumbing, keys, electrical, hardware, she has it all. She's a one-person operation. Be patient.

Arnold's Frontier Hardware is a local treasure. I just love old time hardware stores and I…read moreparticularly appreciate how Arnold's is so engaged with the community. For example, the picture accompanying my review shows my beloved pup getting his picture taken with Santa Claus at Arnold's when they kindly and generously offered a Santa Claus for families to take photos even up to and through Christmas Eve. This is so generous of Arnold's because a lot of times that is a very expensive photo shoot for families. As you can see they had the set decorated super cute for Santa photos. I have a lot of loyalty for this local business because they make all of our lives better and more fun. Thank you Arnold's!

Such a blast from the past to shop at this old school hardware store! Everything a homeowner needs…read morecan be found at this store and then some. The staff are so friendly and had no problem using my coupon for 20 percent off coupon. I will be back for the value to the community that it serves.

I went to Home Depot last 06/04/2026 to buy items for my laundry and restroom projects. Arnel of…read morePlumbing Department help us for providing excellent customer service. He took time to recommend the best faucet, shower pan, shower fan , toilet bowl . He is so knowledgeable about the products. What impress me also was his willingness to go above and beyond his responsibilities. He personally to tile department and electric department to connect us with the right associate who can assist us. He is an asset to the company.

Gregory at the Monrovia Home Depot provided some of the best customer service I've had in a long…read moretime. He went above and beyond to help me find everything I needed, answered all of my questions, and never made me feel rushed. He was knowledgeable, friendly, and genuinely cared about making sure I left with the right products for my project. It's not often you come across someone who takes that much pride in helping customers. Thank you, Gregory, for making my experience so easy and stress-free. Home Depot is lucky to have you!

I'm used to buying all kinds of tools. One of the best warranties I realized is with Harbor Freight…read morethe management stays on their word and marksmanship, which allows the customer to get to know the good quality merchandise that they get as well as employees that they get to know you General manager by the name of Richard is an outstanding business oriented and a good salesman as well as Art the assistant manager All the ladies that worked there throughout the store, dealing with a cash register they are so nice, polite, and they all have charming personality. Not to forget they know the Tools products. If you ever need anything or something for your car or any power tool that you can think of, don't forget to stop by, especially when the sale is ongoing

I don't do reviews but I feel as though this review is well deserved. The service from the manager…read moreRichard was above and beyond very helpful to say the very least. The store is impeccable with a very large variety. I also witnessed Richard while eating lunch outside, he took his time and walked outside to help elderly people with heavy items. Very good customer service.