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    Recommended Reviews - MAC Cosmetics

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    Reviews With Photos

    Tiffany J.

    Sometimes you get what you pay for. I don't love spending a lot of money on make up, but I was on the hunt for foundation that wouldn't smudge and rub off. I've worn MAC products before and I really like their mascara. My mom wears MAC foundation and has been pleased with it so she suggested I give it a try. Nayla helped me find some foundation and concealer as well as a make up brush. I had a general idea of which foundation I wanted, but I didn't know what type of concealer or makeup brush that I wanted. Nayla was very helpful. She explained the different products and made suggestions. I've been using the concealer and foundation for a few weeks and I like it. It definitely stays on my skin and doesn't smudge off like other brands. It also feels lighter on my skin. I love the foundation brush too! Nayla let me know that I can bring the products back to the store if I don't like them, but there's no need. I am satisfied! Spending a bit more on make up was definitely worth it.

    Bri sharing tips on a new lip liner, lipstick, & lip gloss
    Rochelle P.

    10 out of 10 experience! I want to acknowledge and thank Bri at this location for giving me the experience of my life! I came here to purchase one item since my wedding was in a few days and I was doing my make up myself. Bri (ofc shared I can book a make up appointment there) but the wedding time and date didn't work so I wanted to do my own make up. I came to purchase a foundation but Bri shared soooo much knowledge and MAC products I couldn't help but shop for a little bit more. Bri was so kind and knowledgeable about make up, techniques, & skills on how to apply them for a natural everyday look (which I wanted to learn so bad!) I was able to learn a new way how to shape my eyebrows, to contour my face, try a new lip combo, apply liquid blush, and bake my face. Once Bri is at this company/location, I will definitely be back to try more MAC products! She represents the company well and I truly appreciate her customer care! I wish I would have asked for her social media just incase to shares make up tips online! (If you do Bri, pls let me know @roachbaybee) Thank you again, Bri! You deserve a raise and all good things! God Bless

    Natalie did a great job on my face!!! I love it
    Monae I.

    I feel so bad, but yet so great! I had an appointment with the cosmetic store next door (I won't say the name). However, if I knew MAC was in the same shopping strip I would have booked with them instead. Thankful Natalie was able to do my makeup without interruptions because I was scheduled to be at a wedding within an hour. The young ladies in the store were very nice & Natalie was such a great artist. We had great conversation & she finished my glam at a perfect time. I told her what I needed & showed her a pic and she satisfied my request! I walked out happy & I will definitely return. Thank you Natalie!!!

    Initial makeup tried on me
    Alexander W.

    A Mack is only a MAC that is oKay to be in this store. That's horrible, and I apologize for trying to make myself un-traumatized from this experience! I am a just a humble city guy that likes to eat his weight in delicious culinary items. Nowhere in my quest to get the perfect beach ball body did I ever think I would wake up and say, "Playtime, let's go to a makeup store and see if you can look pretty." Truth be told, I did not say that today either, but yet I found myself going to a well-known makeup supplier so I can be "red carpet ready." What does that mean...and why is the carpet red? The carpet is outside...make it an earthy color so it will not stain easily! I initially called ahead hoping that they told me that they do not do makeup fittings, but that was a fool's dream. A Mrs. Kim answered the phone and told me that they would be happy to fix me right up and that the process would only take 15 minutes at max. I was already realizing that resistance was futile, and that I was going to be assimilated, so I just hoped in my truck, A MANLY TRUCK, and went to the store. This particular location is located in a section of central Houston called Rice Village, and parking may worry you. I saw plenty of paid parking lots around the area, but Kim let me know that they validated parking and to just find the parking garage right in their complex. After viewing a parking garage that said they accepted validated parking for 2 hours or less, I was parked and in search of my pretty. As I entered the store, I was greeted by all the employees, and no one even batted an eye that this relatively tall, fat and hairy man was standing in the doorway. I was asked how I needed to be assisted by a guy with one of the well-manicured beards I have seen up close! This guy, Charles Rojas, listened to all my demands of the puppet masters, which included getting a "Studio Fix Profile," as well as an "Everyday Fix Profile." Charles grabbed a chair and was ready. I have questions though. I am seeing mountains comprised of various shades of lipstick and they look real, and they looked like someone may have used them. I had to know if they were display items or for use. Charles informed me that they were for use, but were quickly sanitized after someone opts to use them. With all sanitary issues out the way, I proceeded to be fixed...pun probably intended. Charles explained the process. I was first given a foundation of "Time Check Lotion." After that, they used "Studio Tech NW47," and finished off the outside look with "Dark Deep Mineralize Powders." I had to admit that I barely could tell the stuff was on, and the many customers that passed through during my makeup application process said it looked well also. Kim told Charles that there was one more product that would be to my liking and will probably be a tad bit closer to my natural skin tone. She asked Charles to apply the "MAC Lightful C Tinted Cream with Radiance Booster Broad Spectrum SPF 30 - Dark Deep." Charles and the store patrons were pleased with this look. I was actually more pleased with this look as well. I tested it out all day. I realized that I could get away with the makeup when my children, with special emphasis on my 17 year old son, did not realize I had makeup on. They still didn't believe it when I told them. All in all, the trauma of having to be red carpet ready was not too bad. I actually didn't shave or groom myself at all so I could have the most manly makeup application experience as possible. The staff of MAC Rice Village is friendly, professional and patient. No way will I give a makeup store that coast this much 5 stars, but they can get a strong 4 stars and my frugal meter will be okay with it! To see video of my interactions http://tinyurl.com/pvcn6gt

    Maria S.

    I was looking for a more affordable foundation. My sister suggested I visit the Mac store to get matched by skin color. Caitlin approached me to help me choose the right makeup. I saw eyelash extensions. I had not imagined buying them. They have different lenghts and thicknesses. She trimmed the extensions she said were the most popular and showed me how to glue them in. She said I was welcome to return to the shop if I wasn't able to correctly glue them. I will definitely return when I need to get help glueing the lashes and when I run out of my MAC cosmetics.

    Monique T.

    My experience at M A C Rice Village was impeccable. Laura is A M A Z I N G!! She is knowledgeable about skin care and all of the products that M A C has to offer! Laura listened to my request, and executed them perfectly! I received so many compliments on my make up! I attached pics from both sessions with Laura! This was my second sitting with Laura, and needless to say, I will be back!! Check her out, you'll thank me later!!

    My first time at this location and I loved it!
    Starla W.

    My experience today at this M-A-C location was pleasant. A young lady was able to help me find what I wanted (powder and lip stick) although I was unsure of the shades. I walked out very satisfied with my purchases and used two of the three items this afternoon. The parking in this area is a little difficult. Plan to feed a meter. You may be able to find a spot at no charge but be prepared for a little walk.

    My motto
    Donisha G.

    I came to the store September 18,2015. My birthday is on the 21st I have this new motto that I an living by and I'm noticing how negative people can be when you're in high spirits. I walked into the Mac store I wasn't greeted at all... Which I am use to when shopping in areas such as this. As an African American it crazy how people treat customers of color and its disheartening to know how race can effect things. I was interested in buying matte lipstick I knew what color I wanted and everything, it was quick run to this store. A male clerk passed me and I said, "excuse me could you get me matte royal and instigator". He responded with a no problem. I stand and wait and mins go buy and ask a different worker. Who quickly grabbed what I needed and was helpful. I then proceeded for check out, and which the manger rings me up; she rushes me through the process and basically takes my money with a rude demeanor after I pay and i leave I couldn't help be feel so disrespected and I could feel the energy,honestly this was by far the worst experience I've ever had with shopping I wanted to cry and it has nothing to do with white people specifically it is just people in America in general. in the store there were other ethnicities who were in the store and who worked there. The judgement was noted at the door and it should be stopped I hope no goes through what I did today. It was completely disheartening and unnecessary. I will be returning what I brought... And I will be tell the manger how I felt. Have a voice. Have passion and be fierce -peace

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    13 years ago

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    9 years ago

    Staff is always kind and attentive and they always give nice compliments. Love this location!

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    19 years ago

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    12 years ago

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    11 years ago

    I came in because I had a bruise to cover up the day of my graduation. The staff was very helpful even though the store was full.

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    13 years ago

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    17 years ago

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    12 years ago

    I always have a wonderful experience here. Chaz helped me today, and he was fabulous. I MAC!

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    Page 2 of 2

    Ask the Community - MAC Cosmetics

    You might also consider

    Katie Lynn Beauty - Makeup by Katie Lynn Professional Makeup Artist  www.makeupbykatielynn.com

    Katie Lynn Beauty

    4.3(12 reviews)
    1.7 miUpper Kirby

    As a bride to be running 40 minutes late to my appointment on the day of my engagement party…read moreFRANTIC and overwhelmed Katie was nothing but amazing and willing to accommodate my tardiness! Katie was more than understanding and willing to still meet with me knowing that my late arrival could risk her next client. Once I arrived I was greeted with nothing but kindness and she pulled off her magic while being under the pressure of time! Again, the bride's fault! My hair was done within 15 minutes while also having makeup completed at the same time. The team together worked double time and still produced magic without making me feel rushed or stressed for being tardy. I only needed to give Katie a few words of inspiration and my vision came to life through hair and make up combined. Katie and her team are exceptional and professional artists with huge hearts and talent! I was glowing my entire party with so many compliments and I felt amazing thanks to her!

    I had not planned to leave a review for Katie Lynn Beauty but since receiving numerous requests for…read morefeedback and recommendations from acquaintances and friends after my special event, I realized how important it is for other consumers to have honest, nuanced reviews. I first noticed that Katie was not the most attentive and just plain late and rude during a couple phone conversations, but I figured maybe she was not a phone person. Everyone deserves a second chance. I thought she would be courteous and professional in person as her reviews seemed to indicate. I was wrong. Her "new studio" at the time of my trial session for makeup and hair was her personal apartment. She did not explain this ahead of time which threw me off. The place was very clean and chic, super cute decor but it was very weird to use her restroom with her delicate clothing hanging in there. Katie cut me off when I attempted to discuss the overall look I was going for and tried to show her inspiration photos. She was busy being angry at her late hair person because she had some event to attend after my appointment. The hair person was sweet once she arrived but was discussing with Katie as she was doing my hair that it was not a full time job for her. Katie was trying to convince her to work on another project and speaking condescendingly about a recent project. Is not the point of a trial to have time to discuss what you want as a client? I could barely say anything and Katie kept cutting me off. The look ended up being very bizarre, not what I tried to request and too much even on camera at several angles. My hair updo came apart immediately after a handful of hours. Katie also kept checking her cell phone and texting during my trial as she was applying my makeup (not sanitary, eww). I was polite as I left but had a terrible feeling about how she would behave if I went ahead with her for my special event and how she would make people feel. I informed her later in writing and with ample notice that we would not move forward with her. She insisted we move forward, sending long, argumentative e-mails that did not make sense. I can only imagine she was going through a lot to treat me that way and have such strange behavior. I wish Katie a swift and lasting resolution to whatever causes those challenges. I also wish her future success but cannot recommend her based on my experience. I hope all of this information is helpful to others trying to make informed decisions about how to spend their resources.

    Photos
    Katie Lynn Beauty - Bridal makeup

    Bridal makeup

    Katie Lynn Beauty - Makeup for this beautiful maternity shoot! Contact me www.makeupbykatielynn.com

    Makeup for this beautiful maternity shoot! Contact me www.makeupbykatielynn.com

    Katie Lynn Beauty - Makeup and hair by Katie Burns. www.makeupbykatielynn.com

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    Makeup and hair by Katie Burns. www.makeupbykatielynn.com

    The Bridal Suite - before and after

    The Bridal Suite

    4.7(37 reviews)
    3.2 miMontrose, River Oaks
    $$

    Tru at the Bridal Suite was an absolute pleasure to work with. I had a very small COVID wedding…read morewith just my family and didn't think I would do professional hair or makeup. I decided to do a trial with the Bridal Suite and I am so glad I did! Tru and her team listened to my vision and put in so much time testing hair styles and different make-up options. Their patience and grace made me feel so valued. I decided on an updo for myself and for my maid of honor and fake eyelashes. Tru was so much fun and put me at ease on the day of. I couldn't recommend more and I'm so glad I went with the Bridal Suite!

    The Bridal suite was my vendor for hair for myself (bride), my mom, and my three bridesmaids. I…read morejust read another review from a few years ago that sounds exactly like my experience. But I'm not sure if it would have made me look elsewhere if I read it before I hired them due to their high overall rating. They didn't get to our location on time so they were still doing my hair which made the wedding late by 30 minutes. The whole wedding schedule was pushed back and needed to be rushed due to this vendor. I asked for Hollywood waves. I got 90s frizz. We even told her it was too frizzy and she did a little more work (it actually looked worse before). I thought this place was good. A professional hairstylist should know how to do Hollywood waves. They also made my mom's hair look like crap. They did okay on my 3 bridesmaids. Even if they did better-than-okay on them, that would be like 50 points out of 100. I texted Tru about our disappointment. She literally said, "For your hair, we actually loved how it turned out." You either can do it or you can't. This tells me they don't know how to do Hollywood waves which makes sense since there aren't any pictures of people with the Hollywood waves look in their pictures on Yelp. It also says my opinion doesn't matter. In her text, she said, my mom "didn't have enough hair to do braids." I literally did the braids on my mom's hair before the wedding and that was without extensions and it still looked cute. So this just confirmed that she (the owner, Tru) didn't care about doing a good job as she was the one doing my mom's hair and had a look of apathy on her face in our bRiDaL sUiTe while we were getting ready. I would have thought that at least her reaction to my complaint would have shown concern or any level of standards to meet the client's expectations. This was the worst vendor that we worked with for our wedding. For some reference, our makeup artist was amazing and did an amazing job on everyone. (Moka Beaute) The picture of me in the comparison photo (right) was taken less than 2 hours after they did my hair. It looked pretty much like that immediately after they were done with it.

    Photos
    The Bridal Suite - @evokephotoandvideo

    @evokephotoandvideo

    The Bridal Suite - Photo by @Cindyjanette_

    Photo by @Cindyjanette_

    The Bridal Suite - Such a beautiful person inside and out!

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    Such a beautiful person inside and out!

    Tonia O Artistry - Makeup by Tonia O Artistry on this beautiful bride.

    Tonia O Artistry

    5.0(6 reviews)
    3.8 miGalleria/Uptown

    Her studio is perfectly located with plenty parking and she also does outside calls which is very…read moreconvenient. I never look "caked up" this is why I continue to go to her. She also draws the best eyebrows. My eyebrows weren't threaded once, you wouldn't noticed because she's that good! All her makeup products are the best quality. Brushes are always clean. She's very organized. Feels great knowing that she cleans her brushes. You would be surprised how many don't do this. Also, her personality is great. She's nice and most importantly, honest. Her prices are fair. She has several options and different price points since not everyone like myself likes 5lbs of makeup. She can do anything you like from natural to extravagant. Although I don't normally wear fake eyelashes, she includes eyelashes in the price. Can't get any better than that!

    I had the best experience with Tonia today! I was fortunate enough to book with her after having a…read moremakeup artist cancel on me 48 hours before my maternity photos. It ended up being the best thing that ever happened because Tonia's work is amazing and extremely natural-looking. She is worth the money although she is competitively priced. Her communication is also great. I would recommend her to anyone!

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    Tonia O Artistry - Makeup for Mother's Day photos with this beauty and her cute daughter!

    Makeup for Mother's Day photos with this beauty and her cute daughter!

    Tonia O Artistry - Book an appt for your whole squad, we've got you covered.

    Book an appt for your whole squad, we've got you covered.

    Tonia O Artistry - Glam by Tonia

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    Glam by Tonia

    SEPHORA

    SEPHORA

    3.2(133 reviews)
    0.0 miWest University
    $$

    I came into Sephora looking for a specific perfume, but unfortunately this location didn't carry…read moreit. I then started to smell other fragrances to see if there was anything similar, and the employees took the time to show me fragrances with the scents I like. A man (I wish I remembered his name) and Nadia were both excited to help me as I smelled different ones. They made thoughtful recommendations without being pushy. I ended up leaving with a Kilian perfume and I've received so many compliments on it since purchasing it! While I'll still visit another Sephora location to look for the original perfume I had in mind, I'm so glad I got this one to add to my collection. The customer service was outstanding, and Nadia and her coworker are very nice.

    I love Sephora in general, but this location in Rice Village is probably my least favorite--mostly…read morebecause of the parking situation. There are only a handful of spots right in front of the store, and they've always been taken when I've gone. There is a parking garage nearby, so if you really need something, you can park, but it definitely feels like a hassle compared to other locations. The staff here is nice, though not as attentive or welcoming as the teams at the Galleria or Memorial City Mall. I wasn't expecting a Times Square-level experience (which, by the way, I do recommend if you're ever in NYC), but this store feels noticeably smaller than most Sephoras I've been to. That said, they still manage to carry a good variety of products, just in a more limited space. If you're looking for something specific, I'd suggest checking online before you go. I've used the in-store pickup option here and it was convenient, but I don't come to this location to browse. Overall, it's not bad--just not one I'd go out of my way for.

    Photos
    SEPHORA
    SEPHORA
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    MAC Cosmetics - cosmetics - Updated September 2026

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