MacAdvance Consulting

(6 reviews)

Man, talk about a review that's long overdue. And as I sit here considering what to say about this…read moreprofessional service and Louis, the heartbeat of Technolene, I'm getting chills. Do I need to get a life? Probably. Definitely. But he's that good; his character, his knowledge, his expertise and his communication style. I would stack up the professional service Technolene offers against any other in this industry. And because the person that works on your computer is someone with access to the most personal facts in your life, its likely you will be fairly selective. I trust Louis without reservation. He has become part of our family over the years he has been working with us. There is no other service in my life, with equal access that I can make that claim to. One of the things I like best about Louis is that if he doesn't know the answer to a question, he will research it instead of winging it. With that said, there is very little he does not know. As others have alluded, he works in both Mac and PC venues. In a rapidly changing industry, Louis has enormous range and the ability to make recommendations as well as the knowledge of what benefits and pitfalls are associated. There is high mutual respect so we don't make '911' calls unless it is warranted, however, when we do, Louis always seems to be able to accomodate us (which I find amazing!) He also helps us anticipate problems. We may not end up taking his advice but at least we know what will happen if we don't which is greatly appreciated. As I'm guessing many people do, we always seem to want something fixed immediately (its broken, right?). When this occurs, Louis will provide a real time estimate and without explaining the actual computer-'ese' behind the fix, will help us understand why his estimate is critical to the problem being rectified for good. Louis' communication style is always consistent. He is low key even when he is executing with a sense of urgency. And when my hair is on fire because I broke a shoe lace, let me tell you how much I adore THIS quality about Louis! Computer issues don't bring out the best in anyone and yet Louis always maintains a cool head and will responsibly lay out every option and the consequences of pursuing each one. he has too much respect for us to imply whether a consequence is necessarily positive or negative even if he has an opinion - he will simply help us narrow the choices, one by one, until a decision that is best for us is achieved. He can be as exhaustive or as circumspect as we prefer. In a word...he is perfect in helping us navigate the increasingly slippery world of computer technology.

I depend on computers for my livelihood, so when I have an issue, I need it addressed quickly and…read moredone correctly. I have used a few services before, but not until I met Louis was I completely satisfied. I know I can count on him to promptly return calls and in every case he's been able to quickly diagnose and solve my issue. He is a treasure and I'm lucky to have him so close by. It's wonderful in this day and age to have someone who makes housecalls. He's very patient, pleasant, and punctual. He's never once made me feel rushed or as if I didn't know what I was doing. I'd highly recommend his services to novices and experts alike.

Sam’s IT Solutions

(431 reviews)

I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

I tried upgrading my PC myself with the help of AI…read more After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend!

Montgomery Resources

4.6

(22 reviews)

Quick service, great price....very pleased…read more Needed a basic virus removal tune up for my Gateway, and the removal of some annoying start up programs (bc I'm completely computer illiterate) and Peter had it ready the next day for a very good price. This is my second time using Peter's service and he is very reliable and dependable. I felt as if the service was personalized, which it should be right? Our laptops are our lives!!!! :) Highly recommend!

Peter is awesome! I had been struggling with not 1 but 2…read morelabtops my entire last semester of school. Near the end of the semester I would just use the computers at school. It was much easier than dealing with the pain of using my own computers. I had gone to 2 different repair guys, who charged me consultation fee's and didn't even fix anything claiming my computers "had nothing wrong with them". Long and behold. . . Ironically, once I finished school I got around to looking for a computer guy, and I found Peter! The turnaround time was far beyond my expectations. His pricing is very reasonable. If you use his services, you will not be disappointed. His wife and him are a pleasure to deal with as well!

HPC Computers USA

4.8

(18 reviews)

Ok the weird thing about this place is it's not exactly "on-site" . . .I had to call the number…read morefrom the parking lot b/c I was confused after finding a sports gear store at this address. The address is for a sports racket store where there's a random stack of printers in the middle of the store. Mike and/or his team I guess (?) pick up and drop off and you pay the guy at the counter who knows nothing about printers. I never saw the printer guys; just talked to Mike on the phone. It took almost 3 weeks, but at least prevented me from buying a whole new printer. If I spent another $100-150, though, I could have just gotten a new printer the next day. So this is the kind of situation you're dealing with.

HPC Computers, and especially its technician Mike, do an excellent job in repairing computers and…read moreprinters and providing general technical advice. I have patronized HPC over the years and have always been entirely satisfied with their work. Add to that, the prices are eminently reasonable. You could not find a better place to go for your computer and printer needs. Cliff C.

Computer Repair-Tech

4.0

(4 reviews)

I was very pleased with the services provided by Computer Repair Tech. First, they diagnosed the…read moreproblem free of charge. Then they fixed the problem with my Lenovo Ideapad 3 and it was ready for pick up the same day. Not only was the problem with my laptop fixed, but the power usage has been restored to the same rate that it was at when the laptop was new out of the box. My battery charge is now lasting substantially longer. This was an added benefit I was not expecting. Additionally, the fees for the service were substantially lower than those of the few local repair shops that I contacted. Maurice was very nice throughout the whole process and explained everything beforehand.

My Gateway laptop wasn't holding a charge due to a motherboard error so we asked Maurice for a free…read moreestimate on how much it would cost to transfer about 100 gigs of data to my external hard drive. His $100 estimate was much more than we were willing to pay so we thanked him for his time but said we would price compare and come back if he was indeed the cheapest deal. He was then very rude and unprofessional, and even made a racial comment about my husband who is Asian. We are honest people who wanted an honest estimate. Unfortunately, he was just too pricey for a simple job and then quite rude.

Alice Computerworks

4.6

(178 reviews)

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I have been going to them for over 17 years, and they never let me down. They have very reasonable…read moreprices and short wait times. All the guys are super smart, and they try to save me money when possible. I never go anywhere else.

Fix A Computer

(41 reviews)

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.

Hello, fellow yelpers! After my son's MSI Apache laptop screen hinge began detaching, I started…read moresearching for possible candidates for its repair. Upon searching "laptop repair" in Yelp, one of the first suggestions around El Monte was Fix A Computer. The call linked me to Jose and accepted to evaluate my Son's gaming laptop repair the next day. During the evaluation, Jose explained how the gaming laptop hinge would be repaired and gave two options for the repair approach. After two days with Jose at Fix A computer, I received a text alert that my Son's laptop was ready for retrieval. Jose stated the repairs that were done and applied new thermal glue, improving my Son's gaming laptop cooling functions. Both my son and I are completely satisfied Working with Jose at Fix A Computer. I'm the happy father helping his son and my Son is happily back gaming from a brief pause. Thank you kindly, Jose.

Di-No Computers

(418 reviews)

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

626 iPhone Repair

(7 reviews)

Fast response time, great customer service, and good quality product. Would definitely recommend.read more

A nice guy who came to our house (although not at the times agreed). Was supposed to replace my…read morewife's iPhone battery but wrecked the original screen. The replacement lasted 3 days before dying. He was also supposed to fix my battery and wrecked my side button. He never sorted it out and stopped responding. Over $250 damaged plus paying for batteries. What else to say... shocking!

iFixForU - Arcadia

4.7

(615 reviews)

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

I give this place a 5 star rating because of Will, the guy who fixed the charging port on my iPhone…read morefast and with great customer service.

Tech Rockstars

4.5

(87 reviews)

I have gone to TechRockStars with computer issues literally for years. They are always successful…read moreand knowledgeable and reasonable in price. Just in last few days JOSE fixed a bad virus issue for me in under 5 minutes! You won't go wrong with them...CAO

Very helpful and professional. They walked me through the process of building a computer and the…read moredifferent parts/ requirements I would need. I will be taking all of my computer/tech needs to Jose moving forward. It's always nice finding a local place you can compl trust.

iFixForU

4.6

(41 reviews)

Went in to have iphone battery replaced. Quick, fast, and excellent customer service. I returned in…read more30min and it was already done. Would recommend! Ample parking in the back!

I was met by "Will" who was very friendly and informative. My phone had not been holding a charge…read moreand he replaced the battery. He showed me my old one. WOW. I will go there again when I have phone issues.

Di-No Computers

(418 reviews)

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

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Jonye F.

0

2

0

5 years ago

George is knowledgeable and patient. In the beginning he set up my computer so that it was easy to use, and then he patiently showed me how to use it. At first I learned by following highly simplified step by step instructions, and later I often learned by watching George solve problems. I have been working with George for more than twelve years, and I believe he is the main reason I have become friends with my computer. George has a gift. He can assimilate highly technical information and translate it into understandable English. I greatly appreciate his gift, my friends appreciate his gift, and I feel certain you will too. Jonye O read more

Robert B.

3

12

0

12 years ago

It's this simple: George knows his stuff.

MacAdvance Consulting - itservices - Updated July 2026

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