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    Art's Computers

    4.6 (11 reviews)
    Closed 10:00 am - 2:00 pm

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    Review Highlights - Art's Computers

    Not only that - JR computers beat Dell and everyone else on price too.

    Mentioned in 4 reviews

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    I've had excellent customer service before but this place takes the cake. The employees were very…read moreattentive and helpful. They have a great selection of products and services all under one roof. And the clearance and open box items are a great value. Go see them and let them know Julianna Hart sent you!

    Best Buy used to be the "Best Buy" - no more and hasn't been for a while. They obviously have gone…read moredownhill and I can't wait for them to shutter down! Here's our recent transactions and interactions with this horrible location. I wanted to buy a new 70" TV for my living room and move my 65" into my garage because I got a pool table and made it into a cool place to hang out. The Samsung tv was on sale and I purchased it. My dad saw it was on sale and bought 1 two on a separate transaction. we picked both up and brought them home (1) to my house and 2nd to his house. I took it out the box and had it hung up and it was shattered. Had to bring it back and get another one. THEN - my dad's tv wasn't opened until super bowl and it's freaking cracked too. same thing ...immediately took it back and denied because it was over 30 days. so best buy won't help and samsung won't help. If you want to try to contact anyone ... GOODLUCK! It goes straight to India !!!! If we bought it at Costco...we wouldn't ever have this issue. I will never buy at Best Buy again. So now I have to use my Costco annual rewards check to buy a new TV because I will NEVER buy anything from Best Buy again!!!!!!!!!!!!!!!

    TeeVax Home Appliance & Kitchen Center

    TeeVax Home Appliance & Kitchen Center

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    After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

    Ordered new appliance over the phone. It came in early and they gave me installation options. Very…read moreprofessional, much appreciated.

    T-Mobile

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    Absolutely incredible experience at this T mobile location after having a horrible experience at…read morethe San Rafael location. Miguel took care of our needs right away, understood exactly what we were looking for, and answered all of our questions in depth. The process was seamless, super easy, and actually pleasant. I will forever be going to this location from now on. I truly can't thank Miguel enough!!

    My GOOGLE PIXEL 10 phone was stolen. I have 360 insurance with Assured that I purchased along with…read moremy phone at a T-Mobile store. I go to store in Petaluma. They cannot help me with insurance. I cannot call Assured because I don't have a phone so Erick lets me use the store phone (that cuts in and out). I call Assured and cannot complete my claim because I do not know how many gigabytes my stolen phone has and I do not know what the IMEI number is, WHICH ARE ESSENTIAL to complete an insurance claim. The store's records don't even tell the employees there what kind of phone I purchased and they do not have either piece of this ESSENTIAL INFO. Assured does not have this information on my phone that they have insured. I spent 3 DAYS FULL-TIME trying to do this on-line, in the store (and they are telling me that they cannot help me beyond letting me use their poorly connected phone (a landline). Yesterday, 3rd day SOMEONE at (PHONE) T-Mobile Customer Service thinks to send me to a certain dept and they have to look up AMAZINGLY COMPLICATED PROCESS, I HAVE TO START ALL OVER AGAIN with Customer Service and when my claim is ALMOST COMPLETED T-MOBILE'S PHONE IS CUTTING OUT SOOOOO BADLY THAT we almost could not complete the claim process. T-Mobile store employees have all told me that they cannot help me and when Customer Service (phone T-Mobile) ask that the store CAN BE PROVIDED IN THE STORE I'M TOLD I HAVE TO WAIT FOR ALL OF THE CUSTOMERS IN THE STORE TO BE HELPED FIRST. I asked if I could be put in the cue (apparently not). In the meantime I have T-Mobile or Assured on the phone waiting. The manager Erick started acting like I was an annoyance instead of a CUSTOMER who has been given a REALLY POORLY SET UP SYSTEM BY T-MOBILE where assistance with their system is ALMOST COMPLETELY MISSING. When Erick (mgr) and employees are done with a customer they do not offer to help collect the information that they do have in-store. Emily comes out from the back room and doesn't realize the ban on helping me and actually PROVIDES THE INFORMATION THAT THE MANAGER AND OTHER EMPLOYEES HAVEN'T PROVIDED. THEIR WHOLE ATTITUDE WAS "NOT MY PROBLEM." EMILY SAVED THE DAY FOR ME SO THAT I GOT MY CLAIM PROCESSED. THANK YOU T-MOBILE FOR HIRING EMILY, SHE WAS AWESOME!!! Thank you Emily!!! THE PROBLEM AS I SEE IT: T-Mobile does not have a process that works well for not only their employees to access and understand, but for the poor customers who do their side of purchasing their phones and service, paying for it and then getting poor service to obtain a new phone through their insurance. T-MOBILE IS A 100% NIGHTMARE!!! How about when T-Mobile sells a phone they document the phone purchased, the number of gigabytes, the IMEI number, so that the customer doesn't go THROUGH HELL to process an insurance claim? How about (phone [support???] has the same access? How about Assured has the exact same documentation? SO THE PROBLEM? T-MOBILE, THE DEPARTMENT THAT SETS THESE PROCEDURES WORLD-WIDE HAVE FAILED AND NEED TO UP THEIR GAME. The other problem (in my opinion) is that their employees are pretty young, meaning that their experience in the business is not very extensive. I understand, everybody starts at the beginning. How about having a more experienced (and better paid) employee who trains these new people so they do not (seem) incompetent? I choose to believe they are smart enough, they just do not have adequate supervision in learning the ropes and hence it is close to the blind leading the blind. THE RESULT OF THIS SUGGESTION? Happier customers because they don't go through soooo much frustration trying to get T-Mobile's or their contracted business partners (Assured) help. Happier employees, because I'm sure they do not like to work with frustrated customers. IT IS SO CLEAR THAT T-MOBILE DOESN'T CARE HOW THEIR CUSTOMERS FEEL ABOUT THEIR SERVICE. ALL T-MOBILE CARES ABOUT ARE PROFITS. WHAT A NICER WORLD IT WOULD BE IF COMPANY'S CARED ABOUT THEIR CUSTOMERS' EXPERIENCE UTILIZING THEIR COMPANY. T-MOBILE, BECOME A COMPETENT COMPANY!!

    Art's Computers - itservices - Updated July 2026

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