Update*** After…read moreyesterday, everything changed. I am pleased to tell you that the manager and upper management did something to fixed the IPad in a timely matter. I got a call and a text today that the iPad was ready. They apologized about the whole ordeal and they gave me an amazing discount because of everting I posted before (the story). Because of the rapid responsiveness and fixing the problem; I feel that is only right to update my review. Thank you for fixing the problem as promised and for the prompt response.

What could you improve?? Perhaps let customers know…read moreBEFOREHAND that they will have to give you their password and complete access to every app in their phone in order to get a screen repair. The risk is not worth the money. I came in twice before bringing my phone for repair...no one complains about this huge breech?

My first time using this service and it was mostly positive…read more The repair was fast and went smoothly. Only negatives were that the clerk told me they would call when the repair was completed (they had my phone so how could I receive the call) and he neglected to tell me that I could track the status of the repair on-line. Otherwise, it was a good experience.

This was completely the worst experience I have ever had in a while. I took my iPhone to have the…read moredata transferred to a scandisk, this was on a Monday, i was without my phone. I was told it would take a few days. I received a call two days later saying they didn't have the scandisk and i could come back the following week. The guy Sabastian just kept bluntly lying to me to sum in up a week later he stated he was waiting on the disk and this is weeks later after I picked up my phone and called to follow up he will not answer my calls I wasn't rude or anything this is just terrible customer service, sliver lining is i learned to do it myself no thanks to this company they suck, listen if that's not enough a young lady came while i was there picking up my cell and she was very upset because she had wanted almost 5 hours to get her glass protector changed. He acted like he could care less had the nerve to tell l me he was about to celebrate he one year anniversary there WOW I wonder if the owners know how he is ruining their name and business, A YEAR is a lot of time for a business to lose ALOT OF customers!!!

I was having difficulty disabling 3 devices for recyling. They helped me disable them, then…read morerecycled them, all for now charge. The tech was fast and helpful. Problem solved, no charge.

I went in to get the back of my phone replaced because the glass cracked. What I got back was a…read morephone that no longer had a GPS that could accurately detect where I am. No matter if it's Apple Maps or Google maps or All trails. Recently, I got lost on a trail that was not well marked and had small diversions. I had a screenshot of the AllTrails map, but when I actually opened the app, it would place me anywhere, but on the trail. Most of the time it didn't even have me moving anywhere. I have been marked in parking lot when I am clearly on a trail. Anyway, all this to say that the store does not take responsibility for the issue, and instead blames it on Apple and my cell carrier (AT&T).

The customer service at this location is awful. I was told it is walkin only and i live 1 1/2 hours…read moreaway so i go in at 4p and was told they couldn't do it that day i would have to bring it back. I am stuck coming to this because they are the only one with the parts for my phone. I call the next day and they say well they are backed up but if i have it there by 4p they will have time to fix it. I got there about 1 pm and i told them i would be waiting in my car since im not familiar with the area and they will have my phone. They didn't get done with it til nearly 5p. I will never go back to this place again.

They were super nice and honest. I was worried that I had to spend hundreds of dollars to fix my…read morephone, but he actually fixed it with a handshake. Good people. I will make sure I take all my phones to them and recommend friends and family.

Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

called in and gentleman on phone said it wouldnt make sense to fix home button bc finger print…read morescanner wouldnt work. Very honest and showed me the work around. Very honest man. Will be coming here when my phone is actually broken! Thanks brotha

This guy worked magic getting me my phone back working with all my information intact. I was lost…read morewith my new phone so I took a chance he could fix the old one and he did. I am beyond satisfied!!!

A few months ago, I brought my iPhone 6 here to fix a slightly cracked screen. Was charged $125, no…read morebig deal. When I picked it up an hour later, he told me the phone was bent and I should bring it in and they'll fix it for $200. Fast forward to Saturday...I dropped my phone on the concrete and the screen, LCD, headphone jack, etc was destroyed. I couldn't even see the display. I brought it to a UbreakiFix and before they took it to fix it, I said my iPhone is bent as well so if the screen isn't fitting right, that's why. They looked at and said "that's fine well bend it back, iPhone 6 are easy to bend back to shape." They fixed everything for $187 and in 20 min. The guy who runs SpeedTex is a scam artist, take your phones to a UbreakiFix.

Went there today to get an iPhone 5S screen repaired. It took about and hour for them to repair it…read more The guys there were great and showed me how dents in the back (unrelated to the screen) could be a problem for my phone and suggested a case. It was really awesome that they cared about the other issues on my phone and let me know about it. It was pretty expensive, I went with option A which was on special for $125 instead of $140, but I really think they did a quality job and that it was worth the investment. -Good quality -Easy to find location -Great Customer Service -Speedy Repairs

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Matching prices great customer service and they do it all! Install and setup. Everything went…read moresmoothly.

I was having issues to trade in my phone because of a cracked screen, so came here to see if I…read morecould get it fixed. Usman was able to fix my screen in ten minutes, and he knew exactly which type was needed and had it in stock so I could complete the trade-in. He also sold me a screen protector for the new phone and told me to come back so he could install it for me for free :). Great guy, knows what he's doing, and super helpful - would recommend highly!

I needed some help on my Microsoft Surface laptop and they did a great job. Unfortunately, as I was…read moreanticipating the outcome and thought I would potentially be disappointed, I definitely was NOT!. Great service at a very fair price. I would HIGHLY recommend this business.

Before and after repair on my imac 2010 logic board LCD connector. Perfect service, quality fix,…read moreand reasonable price. Several Apple Authorized repair shops were much more, and less willing to try the repair.

From the owner: Here at Viaan Electronics, we handle all your Electronic Equipment Repair and Services. Any product…read morefrom any manufacturers. Whether it be a component level failure, normal wear, environmental damage, software or firmware corruption. Viaan Electronics is here to help you. We refurbish and repair your entire unit, and fully test all equipment 100 percent before leaving the facility. So you can save on the high cost of replacing the whole instrument.