I had an excellent experience with this company. I contacted several other shops looking for a Husqvarna EE 2 electric dirt bike for kids. Shops in San Francisco quoted me over $5,000 and required a special order. When I called Mack 1, the sales team informed me that Husqvarna owns KTM and that the bike I was seeking, the KTM SXE2, was in stock and identical to the EE 2. Not only did they have it available, but it was also much cheaper than what was quoted in San Francisco. I drove to Vallejo, which took just 30 minutes, and quickly returned home with the bike. Although the dealership isn't fancy and requires a bit of a drive, the fair pricing and the friendly, down-to-earth staff made the experience exceptional. I will definitely return to this dealership for my future bike needs. read more

Mach 1 Motorsports - KTM SX E2 - Motorcycle Dealers Near Me - Vallejo, California

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This dealership is incredible...and that feels so bizarre for me to say. Years ago I purchased a Honda 250 for my wife to get started on and the crew made it so seamless , low pressure and simple at the time it stuck with me then. Up to recently I sold my CTX-1300 to them as I didn't need the bike to commute anymore and, yet again, super simple and no pressure situation. They offered a fair price. Perfectly explained my options on if I were to sell it private party what I could ask for and also finished by saying I had time to think about it as the offer was good for a few days (forgot exactly, maybe a week I'm not sure). I've had a couple bikes serviced from them as well and, same - easy and low pressure. There's been plenty other examples of extra gestures that sets them apart from just a motorcycle dealer/shop to a well operated welcoming place you know you're not getting screwed over which is what Mach 1 is - purely top notch Next bike I buy I will be stopping into Mach 1 before anywhere else, without question. read more

Jeff & james are super awesome at this dealership. i just bought a honda african twin from Jeff. The service and process were excellent. Even Rick, service mechanics came and offered to place trickle charger leads for me when they place the battery back after charging. you will get the best deal here. no pressure sale tactics. if you visit the show room and speak either to jeff or james, you won't be disappointed. it's not easy to beat their price around 100 miles radius this is my 6 th bikes buying from jeff last few years. all process had been very pleasant from beginning to the end when you ride your bike away good luck Michael read more

Jeff and James are honest, informative and very professional salesman. I purchased many motorcycles from Mach1 in the past but they seem to impress me with every new purchase. Their price is very fair if not the best in 200 miles radius. Today I purchased a new Honda Navi. Not only the price was great, Jeff came out to help me load and tie down the motorcycle on my truck. read more

Mach 1 Motorsports - Motorcycle Dealers Near Me - Vallejo, California

Friendly, professional, and fair. Jeff Leggitt assisted us in the consignment sale of our Honda - the process was extremely fast and smooth. He's diligent and cares about the customer's experience. read more

It's very sad which I really don't like to give bad reviews but I had a very big problem with my KTM motorcycle that I let them do very simple craftsmanship work They honestly ridiculously charged me much more than what they were supposed to And at the same time I had issues with the bike read more

Mach 1 Motorsports - Motorcycle Dealers Near Me - Vallejo, California

I purchased my 2022 Yamaha XSR900 here from James and Jeff. Very knowledgeable gentleman. I also recommend their service department very highly- Todd and his amazingly talented mechanics have taken care of my Aprilia, Ducati, KTM, Husqvarna and Yamaha! Being a female rider- I cannot recommend this place enough! read more

Mach 1 Motorsports - My new 2022 Yamaha Xsr900 - Motorcycle Dealers Near Me - Vallejo, California

Jeff at Mach 1 is the absolute best! Ever since I bought my Yamaha WR250R from him I have been in love with motorcycling. He has helped me every step of the way. From the initial purchase and making sure I got the right bike for my needs to all of my upgrade requests. He comes through every time. I can't say enough good things about this business. If your thinking about buying a bike, don't think. JUST GO THERE! read more

Mach 1 Motorsports - Motorcycle Dealers Near Me - Vallejo, California

Lee and the parts team did an excellent job sourcing hard to find parts for my 2013 KTM RC8R, I cant thank yall enough for taking the time to help me out! read more

Mach 1 Motorsports - 2013 KTM RC8R - Motorcycle Dealers Near Me - Vallejo, California

This dealership is amazing.. The staff is very attentive to the customer's needs and also has the experienced parts and service department to keep your motorcycle or off road units in top condition. Their sales staff will recommend the right choice for you , especially matching the right motorbike with your experience and riding pleasure. Their service department is also fair in labor costs, and will follow up with the rider, to insure complete customer satisfaction. Also a wide variety of riding gear and accessories will complete your preference for quality satisfaction. Come in anytime and feel free to check out their complete inventory of all models on the showroom floor. and say hello to the friendly staff in the parts and service department. read more

It was amazing service! I had the bike reserved for an OTD price. I came in got the bike and walked out. He even waited for me 3 days to get the money. Amazing experience with Jeff he really cares for the customer rather than making money on bikes! read more

Please everybody stay away from this business they are not professional at all with the labor very bad customer service with the big big attitude They don't know how to work on motorcycle These people don't know how to work on motorcycles don't service your bike or don't buy from this place any motorcycle there is other better places to go they will rip you off 00000 we buy motorcycle at this place and we service it the first time we service the motorcycle they mess up something inside the engine they don't want to take responsibility. Not recommend it at alllllllllllllllllllll. read more

Ever since I was 4 I have loved motorcycles. Any shape or style I'll throw my leg over and ride what ever it is. With that being said I have bought over 40 bikes throughout the last 29 years I have been riding. All different styles from different dealerships and private parties. I called Mach 1 looking for a new ktm 300 Xc-w 6 days and Jeff said they can get one. The next time I could head over there was a couple days later on Saturday. I get there and the bike is ready to rock along with the paperwork ready to be filled out. I got a KILLER deal on the exact bike I wanted without having to deal with the typical salesman trying to sell me the payment on a bike with massive markup buried somewhere in the deal. Straight shooters without fast talk and the best dealership experience I have had so far. read more

Mach 1 Motorsports - Motorcycle Dealers Near Me - Vallejo, California

highly disappointed. came in today ready for purchase, nobody gave me time of day. maybe because i'm brown read more

Mach 1 Motorsports - was gonna pay cash - Motorcycle Dealers Near Me - Vallejo, California

Today was my third time buying a bike from Mach 1, and it was a great experience as usual. Jeff, the owner, went above and beyond to help me track down a currently hard to find bike, a 2021 MT-07. He addressed my concerns and made sure my expectations were met. He was transparent about pricing, and made the purchase simple and straightforward. With Mach 1, buying a bike is enjoyable because I know Jeff and his salesman James will take good care of me, and everything is transparent and as advertised. If you're looking for honesty, transparency, excellent customer service, and fair prices, it doesn't get any better than Mach 1. Jeff has earned my business for life. Truly outstanding! read more

Couldn't have been smoother. Jeff didn't have the bike my son wanted, but he found it and picked it up for us. Great price, smooth transaction and my kid is happy. The only downside is I'm going to have to buy another one soon! read more

Mach 1 Motorsports - Motorcycle Dealers Near Me - Vallejo, California

So rushed i rushed down to this place because a raptor 700 finally came in. I went in to finance the quad and the salesman was very nonchalant like he wasn't interested even to look my way. Finally I got his attention told him I wanted to buy the quad so he threw me a piece of paper told me to fill it out and left for bout 15 minutes i finished the application in 2 minutes. When he came back he told me to "go" and he'll call me. Come to find out he couldn't get me approved and for the quad so I told him I would get some else instead i didn't mind putting money down. He rush me off the phone and never called back. But no harm no foul. So I called another dealer and immediately got approved for a newer 700 somewhere else. ROADRUNNER/OCTANE WHO I TOLD HIM WHEN HE FINALLY SAT DOWN THAT I ALREADY HAD A 15k APPROVAL WITH BUT HE BASICALLY DISREGARDED WHAT I SAID AND SAID HE USES SOMEBODY BETTER THAN THEM AND GOT ME DENIED REAL QUICK. THANK YOU FOR THE WASTED INQUIRY ON MY CREDIT REPORT SO I HAVE TO DRIVE TO A ATV STORE IN LA TO GET ONE. My point IS those people in there are very rude every time I go there and ask one of em a question about the inventory. they get cocky attitudes like im beneath them. At least in the sales department. it's seems to me I don't fit the desired look that they provide good service to or maybe I'm not the right color...idk and this is coming from a black guy that supports trump. All I care about is respect when I try to do business. I don't think he tried to hard to help me I think when they saw me come in they had there minds set that they where to give very minimum service. Why? I don't know. But it happens every time so I don't know why I expected something different even if I was there to buy/purchase and spend my money. By the way the quad Im going to pick up from LA IS the color I wanted anyway. But the service/parts department there are usually pretty helpful there...usually read more

Mach 1 Motorsports - Bike - Motorcycle Dealers Near Me - Vallejo, California

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Noticed I was in need of a new tire while on a long bike trip. Lee & the guys at the parts counter were very helpful & courteous on the phone while assisting me select the correct tire, given they didn't have the exact make & model of my current tire. Price was extremely fair as well! Thank you! read more

I was looking for a husqvarna for awhile. Mach 1 had one. I came down. Purchased from James. The whole process took only about a hour. Then I walked into the parts Dept and bought everything to make my bee husky awesome. All in stock. They also offer consignment services. This is the only dealership I will use from now on. Hands down. Best place to buy bikes. read more

Horrible service. I walked in with my 2 kids and passed 3 employees and none asked if I needed help. I then proceeded to parts, and asked a question and was dude pointed to where something was and didn't even say anything. I then go over to the maintenance section to see if they can fix a tire, and 2 employees there seen me, looked me in the eye and still didn't think to ask if I needed help. Furthermore, during covid, there's a sign on the door that states to wear a mask while inside, but yet NONE of the employees were wearing them at all... very good chance I will not return. Prices are outrageous. I would recommend going down to Contra Costa Motorsports. Better prices and they will acknowledge you when you come in. O yea, my wife came in about 20 minutes after I did and employees didn't acknowledge her either. Hmm, was going to purchase a dirtbike, but ill go to Coco Motorsports in Concord.. You have been warned of the CRAPPY lack of customer service... good luck read more

Customer service sucks here walked in walked around for about 15 mins and was never greeted at all.. so walked right back out! All the workers refused to even look our way.. got two stars only because the store itself is pretty cool. read more

Beware Of this place!!!! They over charged me for repair on my bike and told me to bring it back so they could rebuild the carb. The bike was rideable when I took it in but not when I picked it up. Didn't eve come out to show me what they did just took my money and started talking to other employee. Garbag!!!! read more

These guys are great! Very knowledgeable staff on all their products, great parts department. I quit buying parts online after discovering Mach one. Their prices on parts are excellent and very competitive. The employees have been there for years, to me that represents to the good health of the business Keep up the great work Mach One!!! read more

Absolutely one of the best shops I've gone to great customer service great knowledge, great people. These guys have been nothing but kind and helpful from small things to a small boat stuck on my motorcycle forks up to tire replacement and even great advice. I can't tell them thank you enough and I will continue to shop and buy here for as long as I can. read more

I had some maintenance done on my WR450F and I could not be more satisfied. They took care of all the maintenance items in a very short period of time. The cost was very fair. I highly recommend Mach 1 and will use them again. read more

I can't say enough about the guys at Mach1. This is the 3rd bike I bought from them! And 6th bike in total as a family. They always take care of my family and I. They make sure you're getting A+ quality, service and There parts department is awesome, they're knowledgable and make sure you have everything you need. It's the little things they do that makes them so great. I can't thank Jeff enough for getting me on my R1s. I love the bike Give him a call if you're looking for a bike! read more

Jeff is an awesome guy. My brother and I picked up a Honda monkey that Jeff was holding for us. We got there about 30 mins before closing and Jeff did the deal quick and answered all our questions. Jeff and his staff are very knowledgable and their prices are also very good. Also Jeff wouldn't close and leave until we had loaded the bike and secured it. Highly recommended. Thank you and we'll see you soon for more bikes, parts and services. read more

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Was able to get a battery that fit my classic Vespa. Parts counter person was friendly and took care of my transaction quickly.

Great work from James and Jeff. Both were fantastic in helping me get my brand new 2018 Yamaha R3. Exactly what I was looking for with the options I wanted, quick to accommodate my needs and schedule. It's been a few weeks since I purchased and brought my bike in for service - top notch! Great team in every department. Paul in the parts department helped me customize my Arai Quantum helmet with the right padding for my needs and really made me feel like a valued customer. If you're looking for a dealer that treats you like family and actually cares about you, this is it. read more

Outstanding motorcycle and atv dealership. Great selection of bikes and quads. Excellent staff. Been around for years. All you can ask for. I happened to come in just to check out a KTM Super Adventure as I was not familiar with KTM and ended up buying one same day. I had planned to buy a Honda Africa but after checking out the KTM SA and working with business owner Jeff on price and financing I was sold. Jeff was great. No pressure, no BS, no big sales pitch. Answered all my questions and let me take my time looking at the bike. I've purchased a few motorcycles and two ATVs over the years and this was my best buying experience ever. Highly recommend. read more

Best owner and dealership in the Bay Area !!!! I would recommend stopping by and checking the inventory they have a lot of great stuff

Wouldn't sell me a needed part for my bike because I didn't live in the area. What kind of ridiculous rule is that?

Jeff at Mach 1 was amazing! He was easy to work with, made the purchase of my first bike seamless, and extremely helpful in making sure I had everything I needed. The team at Mach 1 had great energy and were helpful as well! Their dedication to customer service is evident when you walk in and I'm very satisfied with all my purchases! Thanks Mach 1! read more

They did a great job on my 05 gl1800 service. It wasn't cheap but good work never is. Todd the service manager also did a good job of managing me. I can be a pain in the ass but he handled it well. Thanks Mach 1. read more

great selection of bikes, but I got the old sham from the shop manager. He is extremely rude and vague when talking about your bike. also did a great job at completely botching a fix on my bike to the point I had to sale it straight off the shop floor. It was not finished and Todd (the shop guy) said that he had a huge problem with the ktm dealer in San Francisco and I'm sure that's why he botched the job. I had bought my 2019 ktmduke 390 from SF after choosing not to purchase from Mach 1 previously. I ride KTM bikes and purchased a 2022 ktm 890 to replace the old bike. There is Still a balance for unused parts over at Mach1 in Vallejo, which Todd has not released to either me or my insurance company. I am appalled that I brought my bike in September o of 2021 it is now June 2022. read more

I've purchase two motorcycles from Mach 1 a KTM 1090 and Husqvarna FE450. James is great to work with. super responsive and extremely helpful. He gave me a price for the bike i was looking at as well as my trade in right off the bat. No run around or trying to get me to come in without giving me any idea of price. Their service department is also great. they are quick and have done a great job every time I've brought my bikes in. I live in Marin County and it not exactly convenient to go to Vallejo, but i prefer them that much more. read more

Mach 1 Motorsports sells Yamahas, Hondas, and KTM motorcycles. Sport bikes, Dirt bikes, and Cruisers oh my!. They also sell Yamaha and Honda generators, parts and gear. I used to purchase my regular maintenance moto parts from Mach 1. The owner used to race a bike similar to mine and Mach 1 sponsored the Formula Pacific Challenge Class in the AFM, so I patronize Mach 1 as much as I can. The staff are friendly and helpful. You won't find any skeevy sales people here. I bought a generator at Mach 1 a few years ago for my aspiring racing career. It's served me well camping at the race track, where it's provided power to cook rice and make coffee. Oh! And for my tire warmers. 6 lap sprint races mean my tires need to be up to operating temp when the green flag drops. It isn't easy finishing 21st out of 34. "Faster, faster, faster, until the thrill of speed overcomes the fear of death." ~ Hunter Thompson. You do what you can to gain an edge in overcoming that fear. Since I've been on a hiatus from racing for a large part of 2007, it has only been used to power up a tv and game console so guitar hero could be played at Eugeapolooza bbq this past summer. When the power recently went out for a few days and someone's nephew was driving him nuts, I was asked if the generator could be borrowed for some game console action. Fortunately the power came back on while he was on his way over to pick it up. Next time the power goes out, you know who to call. Or just come over, we'll probably have the Wii out! FTW! read more

Even though I didn't ride away with the new bike I wanted (a brand new superbike is still outside of my credit rating), I had such a great pre-purchase experience here at Mach 1 that I felt compelled to write this review. Over the past 4 years I've purchased 3 brand new bikes, so I've come to expect all the old school sales tricks and learned to be prepared to walk away from a bad sale. Imagine my surprise when it came time to talk numbers with Jeff. I agree with the previous reviewer he treats you like a friend and not just another customer. I could tell he was thinking not only about the good of his business but also about my best interest as a buyer. He didn't try to sell me on things I didn't need (common practice at almost every other dealer I've been to here in norcal and in San Diego). He was honest and upfront and really tried to make the deal work for me. Not only that but he has a real passion for motorcycles (and I guess you would if you owned a moto shop for 20 years!). To the other reviewer that is decrying "bad customer service" for not acknowledging you right away--all that means is more time to check out and sit on all the different bikes! This is a common complaint I read about on Yelp all the time for almost every dealer I've been to. Please realize that motorcycles are not as big a business as cars and I bet most moto dealers cannot afford to have the same amount of sales staff on hand. Too bad you walked out so early--you could have gotten a great deal here. When buying a motorcycle you might not be acknowledged right away, but I can vouch for Mach 1 and wholeheartedly say they know good customer service and they know what a good buying experience looks like! They made such an impression on me that I will be coming back to Mach 1 to have my FZ fitted with some upgrades. Thanks! read more

This place is pretty good and the service department is AWSOME they have some good mechanics working there "dan" is the man.... Salesmen Jeff is also good and pleasant to do buissness with although he could use some help, sometimes i go in there and hes too busy to talk to me which isnt his fault.... Prices are REALLY good probably some of the best ive seen around this area especialy if your buying the bike outright with no finacing then i check this place out ..... Now if your looking for a loan i had better luck other places getting a better rate.... Pretty much the only reason i give 4 stars instead of 5 stars is the parts department i dont really like them they sometimes leave me on hold and forget that im even there and then when i call back they act like " what do you want attitude"........... All in all this is a really good place and ill diff. be back soon,.......... thanks Mach1!!! read more

After seeing a Star stryker discounted to 8k, I knew it was either a scam or the deal of the century. Before calling, I expected either no quote over the phone or a grossly inflated price. The owner, Jeff, picked up the phone and gave me an impressive out the door quote in under a minute. I came in after work that day and was warmly greeted and helped. No attempt at an upsale, no jacking around, no nickel and diming, none of the usual motorcycle dealer BS. Very refreshing. He worked with my bank and I rode away happily. Know that if you come here you will receive the same treatment. If you are a beginner, they will not try and put you on a literbike. If you have experience, they will not treat you like a scrub. Absolute professionalism all around. Additionally, they will not gouge you in the parts department, especially if you have purchased a bike from them. Every single part I ordered was offered at prices well below even the best online prices. I was absolutely surprised, in a good way. Anyone within 200 miles would be well served to give these guys their business. I removed one star because at times they appear to be short staffed, undoubtedly due to how many pleased customers they have to help, and also because they are not open on Mondays. Do not let this discourage you, I am a very demanding consumer (ask Jeff!) and that aside, you absolutely can't go wrong here! Keep the rubber side down! read more