Service was fast. Figure out the problem quickly. Funny to talk too and let you know everything my…read moremotorcycle needs.

Big shout out to Kyle for getting my '98 Honda VFR back into happy mode. After a long period of…read morebenign neglect and being totally ignored, Kyle got things sorted out and my bike is running great again. I'd been looking for someone reliable to do the work it needed (valve adjustment, overall wellness check, drain old fuel, replace plugs and oil) for some time and am glad to have found Kyle and AAMM. Highly recommended - he is a top-flight mechanic and he is now my go-to wrench for sure.

This bike shop doesn't follow the campagnolo safety manual compatibility drivetrain guidance for…read more12s because this bike shop only care about your money, not your safety!!

Flatted in Sausalito with my dynaplug kit in poor shape. Luckily Above Category had these in stock…read more Nicest staff gave me a hand ,got plugged and on my way. This shop has some of the most beautiful bikes, highly recommend checking them out if you're in the market for a high end bike.

Dave saved my trip, I had brought my road bike with me from Boston for vacation. After unpacking,…read morethe headset fell apart and it was done. I called Dave at 10:15 am hoping to get a rental the next day but was set up with a great road bike by 11:00 am the same day and was riding by noon. My wife thanks him too. The bike fit me perfectly as I own the same one. Great service from both Daves.

I'm so used to bike rental places to be staffed by apathetic teenagers with little to no knowledge…read moreor interest in what they're doing. Vs someone who is going to try to upsell you on everything. Not here... What an amazing experience. I called the night we arrived in Tiburon, expecting an answering machine, but instead got Dave (the owner) while he was on a bike ride. He offered to bring me a pair of bikes that night! Suffering from some unexpected vertigo, I decided to postpone, and possibly nix my bike riding plans altogether. Dave #2 met us at the shop in Sausalito (an interesting old warehouse, former window hardware manufacturing facility) and he proceeded to set us up with maps, guidance on conditions, and fitting my wife with her helmet and bike fully so that there was no doubt that everything would fit perfectly. Dave#2 was so zen about everything and it was obvious that he takes the care and maintenance of the bikes to heart. Their bikes are in immaculate shape, not a spot of rust, no scratches, no dirt. While getting ready, he was so caring and considerate, asking multiple times if we wanted some water or to use the bathroom before we went, even offering gloves in case it was too cold. This is not what I expect from the type of business that takes care of visitors whom they may never see again. We took a ride out to the Golden Gate, and Dave kept in contact through the trip, even taking pix of us when we got back. Dave and Dave run a very special business and I would rate them 20 stars if I could.

This Mike's Bike is so awesome!!! 5 stars for the amazing friendly welcoming attentive staff…read more Usually on a Sunday we stop by here before riding through Paradise Loop. Shout out to Kevin who helped us all out There's another staff in the back who helped provide really good knowledge as well. Everyone is super passionate about bikes so they'll be able to know what you need. As for the space inside, it's organized, clean, and packed with lots of functional and cute colored bikes depending on what you're looking for. Outside of the store, there is a good amount of parking next to the bike path so that you can ease into your ride. Cheers!

Went look for new, larger panniers. Didn't want to buy online, only to have to return them. Good…read moreselection. Staff listened and matched me with exactly what I wanted...not the most expensive as other shops have tried to do. Good job!

Great communication, speed, knowledge. Rich is the best. He's given me two tows so far. My go to…read moreif I ever need a tow for the bike

I'd had a nightmare with some incompetent, scumbag tow truck guy who smashed my bike up…read more Rich, however, is the real deal. He gets to you fast, knows bikes and, as well as being a top bloke, is super-competent. I can't praise his work highly enough. Very, very fair pricing too. As everyone says, I hope I never need to call him again but if I do, it's reassuring to know I'll be in good hands.

Tam Bikes is one of those rare shops that turns a purchase into a long-term relationship. We bought…read moretwo EMTBs from them, and somewhere along the way it stopped feeling like we were just customers and started feeling like we had a go-to crew for anything bike related. That kind of loyalty is earned, and they earned it fast. From the beginning, the level of service stood out. They took the time to really walk us through options, made sure the bikes actually fit how and where we ride, and never once made it feel rushed or transactional. Even after the purchase, they have been just as dialed in. Questions, adjustments, tune-ups, it is all handled with the same level of care and attention. Honestly, they have set the standard for what a bike shop should feel like. The bikes are incredible, but it is the people that make the difference. We ride more because of them, we trust their recommendations, and we know we are taken care of every time we walk in. Customers for life is not something we say lightly, but here it just fits.

Average bike shop. My only disappointment is how the service department interacted with me. I tried…read moreto explain what the problem was and the service guy basically made me feel stupid for doing so. He was more interested in making it clear that I didn't know what I was talking about. I actually did have a pretty good idea of the problem, and after he did a quick diagnoses, came to the same conclusion. He just seemed to want to make it clear that he knew more about my bike than I did. And when I asked how long it would take, it seemed like it was an imposition to do so because they are "so" busy. They fixed it in good order but they could use a lesson in customer interaction.

I recently had my scooter serviced and was so pleased with the customer service and the quality of…read morethe work. The turn-around was only 2 hours and supported with the paperwork to show what was done and where the scooter stood with regard to brakes, tires, etc. A great shop, great service and a resonable prices. Excellent choice for scooter service!

These guys are great. They help me diagnose. My problem made a repair and gave me solid advice…read moreabout whether or not to keep my scooter or upgrade. Fair pricing, and they refrain from trying to oversell me which they could've done. Fully recommend.

Very knowledgable with all Vespa scooters. I have been using Second Chance for years. No problem…read moretoo big or small

Joe is a godsend to the Bay Area classic scooter community. I had my Vespa 90 sitting for years,…read moreand his expertise got it back to better than ever. Feel lucky to have a business like Second Chance around.