MacMyDay is the only place anyone should take their Apple product if something is wrong with it! Tommy is very upfront and honest (which is difficult to find these days!) as well as being just a really great guy. I had a 2009 MacBook which had what we thought was a simple cable problem, but even after that was replaced, it continued to have the same problem just not as often. When I first met Tommy he told me that the writing was on the wall for my computer. I knew that Apple no longer made my computer and at some point would have to upgrade my system just to even be compatible with current websites or pages. Being unemployed, I told him there was no way I could even afford a good used Mac or even these repairs, but had to have my computer in working condition. Anyway, long story short, Tommy worked with me. To put it simply, in order to function my hard drive had to be put in a new compatible body with working parts. Tommy did that for me and even gave me a slight upgrade. It's still an outdated computer that I will eventually still have to upgrade, but it's working! Right now, that's good enough for me so I can find a job and function in today's world! I am also so very grateful to him for the incredible rate he charged me. It was unexpected, but extremely generous. He's even trying to help me find a job! When I am able, I will definitely have Tommy upgrade my computer. MacMyDay is reliable, trustworthy, and full of heart. read more

Tommy is perhaps the best kept secret in the LA County Mac World! My hesitancy in writing this review is merely spreading the word on this guy and creating a demand that I may have to compete with in the future when I need his help again. Simply stated, the guy is honest, ethical, dedicated, and a real professional--even though he often meets his customers in a local Burbank postal service office. Don't let that fool you, the low overhead allows him to give you an amazingly low rate on your Mac repair! I'm a writer/producer and I rely on my laptop 24/7; Tommy fixed two Mac Book Pros at the same time for me superquick and the total bill was less than I would have paid for one repair at many other Mac repair services. Add that the guy is easy to talk to, instinctively knows your concerns, and answers his texts, emails, and phone calls with remarkable promptness given his workload and popularity. The fact is, I can go to any repair service but I'll take Tommy over any other Mac repair shop in Southern California any day! Tommy is the real deal and he doesn't gouge you in the end just because you're desperate for help. Has your Mac world suddenly come crashing down? Calm down and give Tommy a call. My bet is you won't regret it! read more

I don't write many reviews but every once in a while, a customer service experience is too amazing to pass up the opportunity. This, is one of those situations. Months back my Macbook Pro decided it no longer had internet hardware installed. One by one ports, software, and other hardware stopped working till it was nothing more than an expensive paper weight. The Apple Store called it "a massive cascade failure" and told me it would be around $600 to ship to Texas for a few weeks and no guarantees once it arrives. Having a backup Macbook Pro, I shelved it and forgot about it for a few months until I could stand it no more. I went to Yelp and found MacMyDay, which was near my work and has a lot of positive reviews. I left my computer with Tommy, who was very personable and an obvious expert in his field. In less than a week my computer was back running and like new, with a $250 invoice attached. The whole experience is bar none, the best, easiest, and cheapest computer ordeal I've ever encountered. I can't say I'm looking forward to the next Mac snafu but when it happens I'll be giving Tommy at MacMyDay a call. Bonus note: I get to be that guy in the tribe who has a "Mac guru" in my corner. Mad points. read more

MacMyDay is the real deal! Being the idiot that I am, I decided that I was going to try and open up my perfectly functioning 27" iMac to clean out the dust. Big mistake! I wound up ripping some stuff right off the logic board. After a desperate internet search I realized that it was far beyond anything I could repair, and apparently beyond what any Apple Store or typical computer repair shop could fix. Feeling like I had nothing to lose, I did a google search for local Mac repair shops and found this place. I gave them a call, left a message, and got a call back from Tommy within a half hour. I explained my idiocy, and Tommy assured me that MacMyDay could fix it. After a reasonable estimate I gave my broken computer to Tommy, and about a week later I had my iMac back, good as new. Keep in mind that this was during the holidays! I couldn't be happier with the result, thank you! read more

I am not easy on my Macs. I maintain multiple careers as a graphic artist, Art Therapist, and independent publisher. My laptop was jam-packed full of data when it suddenly stopped working. Tommy at MacMyDay has kept my Macs up and running for the past 15 years, protected with complete backup. I now live in Central California, but trusting my precious Mac to anyone else is not an option. I left it with Tommy for evaluation and repair. It didn't look good, and I started pricing new machines. But given a little time, Tommy ran down the problem. One repair and 2 upgrades later, my old pal is back in my lap, and running like a rocket! Every dollar spent with MacMyDay is an investment that pays off tenfold, every time. Thank You, Thank You, Thank You! read more

Mac My Day ...Todd Frank. What can I say...but one never needs anyone else for all your mac needs. The very best tech support for professionals or anyone using a Mac. As a successful graphic artist and illustrator, I started with Todd about 15 years ago and never looked back or even thought of letting anyone else touch my equipment. Mac my Day is always available in a crisis....Never left hanging and any problem is always handled. I can not afford delays in my business. Todd makes sure I don't have any. And with all that said, his costs are never out of line.....always fair. I don't think that my career would have had the great transition to the technical age if it were not for Mac my Day and Todd Frank .....thanks Todd. read more

They're the best! I've had MAC computers for 12 years & Todd Frank has serviced them all. He's knowledgeable, honest & can zero in on the problem immediately. Sometimes he can give you instructions over the phone that are easy to follow & the problem is resolved in minutes. When he can't give help over the phone, he's at my house within the day & has the problem fixed. But.........he not only fixes the problem, he goes over the entire computer making sure everything else is working as it should be. Mac My Day goes above & beyond every single time! He's also installed several programs for me & has stayed to explain them & make sure I can work them. I wouldn't call anyone else when it comes to computers. read more

I randomly called Mac my Day to get my late 2015 iMac 5k an updated SSD, I called and got Tommy on the phone. We ended up talking for 45 minutes because he was so cool. I had the service done and my Mac was 5x faster than it had ever been. I then had an issue with my iMac randomly rebooting so Tommy helped guide through some trouble shooting, it ended up being bad ram and unrelated to the service he provided but he was kind enough to help me, no charge. Not only did I walk away with a greatly affordably upgraded iMac I walked away with a friend, Tommy! We will now have a celebratory drink once Covid is done as I owe him big! There is no question I have a Mac guy for life and better yet a new pal! read more

What can I say about Tommy.....I have known him for twenty-one years and he has always been extremely dependable, personable, as well as exhibiting a vast amount of knowledge regarding Mac computers. When I say dependable, I mean it! I can always count on him to make time to come out and service my computer, whether it is upgrading or maintenance. I also like the fact that he will call to remind me of routine servicing. All this is an important attribute, especially in today's hectic and chaotic living style. Tommy is truly a Mac wizard, a pure genius in every sense of the word. I can't think of any other place or person to look for when it comes to your MAC needs, but Tommy of Macmyday!!! read more

Absolutely as good as it gets! I have never met a MAC IT specialist as brilliant (and human) as Tommy. Not only did he take an after-hours call at 7:30 pm, he squeezed me into his already packed schedule the next day to help me fix some major problems I was having. He knows MACS like nobody's business. I've never had this kind of customer service at an Apple Store. And his prices are incredibly reasonable. He helped me meet the tight deadlines I had with my voiceover business by getting me up-and running within 30 minutes. Tommy, not only did you MacMyDay, you saved by business. I live in Seattle but work in LA. Tommy, wherever I am, you have my business FOREVER. read more

Remember the good old days when you got one the phone with someone for support and the call wasn't routed to some other country? Heck, MacMyDay is isn't just in this country, it's in this county! Imagine that? Also, you can speak with a real person or leave a message and they promptly call back. Seems simple yet most companies fail the test. Not only does MMD repair Macs, they offer good food for thought. Even the jokes by the service reps are great, well some of the time. They listen to your problems, even if they aren't related to your device. So, if you need Apple support give MacMyDay a spin. If you are looking for a friend to tell your jokes to, get a dog! read more

Great company - Todd came right over and got my computer back to work and my back up system working. ( why didnt I do it sooner?) Then when that dreaded external harddrive failed - Todd returned to try to save it - when it didn't there was no charge for the visit...( again thank you) Now with a new laptop and needing to transfer only the stuff I want - I dont want to go to the Apple store or do it myself - Todd will arrive again on a weekend ( which is my only days off) and attack the machines and help me keep my data safe and working like it should be... recommended by another customer and now I'm his biggest fan. Professional and not a time waster - worth it. read more

My very first Yelp review! I'm a busy voice actor, and my audio computer - a 2009 iMac - wouldn't boot. A friend in the business recommended Tommy and MacMyDay so I called him. He responded immediately. At the end of an already swamped day for him, he checked out my machine, discovered the hard disk was shot, replaced it, and backed up all my data from my Time Capsule - all in a little over 2 hours! I was up and running again in my studio soon thereafter that night, and everything worked flawlessly at the start of my busy morning the next day. Thanks, Tommy, for squeezing me into your busy schedule and saving my butt! read more

Ok, what can I say about McMyDay? Well, I'm an artist, my fingers are dirty, I also work on VWs constantly, so my keyboard looks like a homeless person uses it as a pillow. My old Mac started giving me fits. What to do what to do. I took it to Tommy and in a short turnaround (literally one day) he not only had my Mac running faster than it had ever operated before, but he even cleaned my "Homeless" keyboard (not without a fair deal of ribbing, and now the inherent on-going joke). Prices were great, stellar guy and service! You can't choose a better Mac repair guy! I'm thinking of just taking my keyboard over.... read more

It doesn't surprise me that Mac My Day has received so many stellar reviews. I have been working with Tommy for close to 5 years and recently moved 2.5 hours away from L.A. about a year and a half ago. It's a testament that I didn't need any IT work for that long... why? because Tommy set up my computer and back up system so wellI didn't need it. I recently was given a new computer as a holiday gift and he actually helped me remotely, after trying to work with a local IT person here. I am happy to write another wonderful review for stellar and personalized service. read more

Needed to install RAM in my macbook pro to handle some large photoshop files. It's a bit older model, so the RAM wasn't in stock and yet MacMyDay (Tommy) was able to order it, have it shipped immediately, and the RAM was installed by lunch time the following day. Tommy did the work at my job in North Hollywood. In addition to installing he did some maintenance (like clearing cache files, etc) that had everything running smoothly. I will absolutely be calling them again next time. read more

Wish I could give 10 stars!!! Tommy is AMAZING! He met me the same night I called, found parts for my Macbook Pro 17" (YES!!!), repaired it, and got it back to me in two days! He knew how important it was to me to repair my Mac and made it happen. Affordable pricing, incredible turn around, and humor? Best Mother's Day gift!!! I highly recommend MacMyDay. Don't bother taking it anywhere else - including the MAC store. You honestly are in the best hands with MacMyDay! read more

Tommy is amazing!!! The help and patience I have received...from choosing the right model... to adding all the necessary applications to simplify personal and professional needs... Is priceless!!! (But at the same time, extremely affordable!) I could not be happier today to be moving forward with my new Mac!!! I am so appreciative for the time, services and attention to detail I have received! I would recommend MacMyDay and Tommy's expertise to anyone and everyone!!! read more

My gosh Tommy and his staff are good! And even that accolade is an understatement, Perhaps Tommy Grafman and his technician staff can best be described as being vastly intelligent about the intricacies of computers and the internet, competent in what they do, are fixated on getting problems resolved, and understand even the most inarticulate description of a problem. And on top of all that: prompt, honest and really nice to work with. MacMyDay is a treasure. read more