Had a door failure on the door lift of my enclosed trailer. I made an appointment and when I pulled…read moreup they were excellent at fixing the door lift and sending me on my way! Phenomenal service - highly recommend!

Kyle at Pioneer Door is extremely professional, honest, friendly, and listens to your garage door…read moreneeds. Pioneer Door responds quickly and treats you like family not just a number. I would highly recommend you look no further than Pioneer Door if and when you need service or a new garage door. You are in good hands with Kyle and Pioneer Door. Thank you again Kyle for all your help and assistance with our garage door. A++++!!!

Very quick and responsive, provided a quote same-day and were up to 10% lower than some of the…read morecompetition. I scheduled torsion spring replacement, Andrew set clear expectations for the start and duration of the work, and called in advance of arrival. The work was explained to me, then completed quickly and professionally, and the crew left everything as neat as they found it. Absolutely perfect from start to finish. Will definitely be my first call for future work.

I have had these guys come out twice to fix our garage door that keeps falling off the track. They…read moreare always on time, professional and courteous. Since my repair is always minimal, they check out other things as well that may be giving me problems like when it would always fritz out in the rain! They also have a 90 day warranty on their work, which is a nice sense of security. They do charge a $55 service fee, which I don't have a problem with since they check out everything else as well.

Ascension Garage Door Services is the best! They were able to repair my garage door in no time and…read moreat a very reasonable price. The technician was very friendly and professional. I highly recommend this company to anyone in need of garage door repair.

I needed new springs for a garage door and for them to repair some damage to the door. They were…read morequick to reply and come out. BUT, when the guy arrived he quoted us $800 to do all the work. He was done in 20 min and barely did any work -- replaced the springs (as we needed) but the repair job was only a couple of new rollers as far as I can tell. I talked to the guy who I presume is the manager and he said the price includes their "expertise" and years of experience. They gouged us. Plus, when they were done, they didn't even clean up.

DO NOT USE THIS COMPANY -5 star rating. Yes, negative 5…read more Worst service ever from both service team and management. Originally purchased 2 garage doors from Anderson on 4/29/13. In October of 2018, a cable on one of the doors snapped. A service call was made on October 22, 2018. There were 2 service men, Scott (apparently the one in charge) and Ron an elderly gentlemen who told me he was just hanging on to retire soon. When I tried to explain what happened when the door broke, Scott cut me off and said, "I can see what happened, I don't need your explanation". I expressed that my husband and I reattached the cable yet the door still was not opening and closing properly. Scott then scolded me profusely stating that we should never try to repair a door on our own and what we "should have done" was called Anderson immediately. Scott said the cable detached because the rollers were rusted, rotted and bad. I asked Scott what would cause rollers that were only about 5 years old to go bad so quickly. He argued about the age of the doors stating that they were at least 10 years old which is not true - the receipt I hold for those doors is 4/29/13 which dated the doors to be just a bit over 5 years. Scott proceed to say that the rollers were garbage and that they were going to put on new, heavy duty rollers. "Garbage?!" The rollers that came with the brand new door were garbage? Scott said, "yes, the factory rollers that come with the doors are crap and this will solve your problem. The rollers were replaced and Scott was sour that I didn't like the way he had spoke to me so while Ron worked alone, Scott sat inside of their van. Following their visit, called Anderson to speak with the manager about Scott's customer service and the way he spoke to me. Honestly I was pretty shook. The manager told me that Scott was a great guy and that he didn't know what else to say. The garage door shook vigorously as it opened and closed. I called back to Anderson and within a couple days, Ron came back out, met with my husband and told him that he needed to grease the rollers and everything would work just fine. My husband did as Rod suggested. Fast forward, it is December of 2018 and the garage door is screeching so loud with every open and every close. My husband greased again yet the loud screeching still remains. It was a hectic holiday season so I waited until after the first of the new year to contact Anderson. I called them on January 4, 2019. The manager told me that they would come out for a service call but that I would have to pay a service charge again. That the work they did would not be covered for this visit. The invoice reads that I have a 60 warranty but obviously since I called just a few days beyond that 60 days, Anderson will not service the work they have already done unless we pay them again. Since I have had repeated horrible customer service from Anderson, I will not pay them again. Now I will pay a competitor who cares about their customers and prides themselves on craftsmanship to repair a door installed by Anderson and serviced by Anderson.

I had two commercial bay doors installed by Anderson Door last week on my building. I have used…read moreAnderson Door three times over the years... twice for my commercial buildings, and once for my residential garage door and highly recommend them from start to finish. Scott and Kyle came out and delivered exactly what Terry quoted, and once again I could not be more impressed. Their professionalism, work ethic and skill set are immediately apparent. My old heavy wood doors were quickly removed, the new doors installed, and the work area left immaculate when finished. The doors I purchased are insulated, and quality is immediately evident, I know in cold weather especially these doors really deliver on keeping the garage and/or bay areas a lot warmer from the elements. Thank you to the team at Anderson Door! John and Christine S-06/26/20

Good team of people willing to help when most needed. Garage door broke, couldn't get my car out,…read morehad to go to an important appointment, They sent someone who single handedly opened the door for me, to the rescue!! so grateful to the company, great customer service!!

I had a broken torsion spring. The part was covered under warranty by Amarr, I just had to choose…read morea company to do the repair. The company that had installed the garage door was a bit clueless, so I used Amarr's website to find another installer. This location was competitive in pricing and understood how Amarr handled warranty repairs. They sent a guy out the same afternoon. Unfortunately, they sent him with the wrong part. He tried to make a temporary repair, but that didn't hold. It was late in the day, so he said he'd get the right part in the morning and be back. He took care of it quickly the next day. At this point, they were better than the company that didn't understand how Amarr handled warranty repairs, better than the company that didn't get around to returning my call until 7 am (ugh!) the next day, better than the company that wanted $125 for the repair. Not perfect, but at least I can get my vehicle out of the garage again.

OOD responded to my disabled garage door call the same day I called, and the technicians had me…read moreback in business within a half hour of their arrival. The techs were friendly and professional, a pleasure to work with.

Knowledgable, expedient ,efficient , professional and kind. Our garage door was repaired the same…read moreday that I called for help. Outstanding service.

Good company very trustworthy, well worth the time and effort to use them for installation or…read morerepairs.

Karen Ann Stevens and her team were fantastic--fast, diligent, and incredibly helpful. Great vibe,…read moretoo. Thank you for an easy and satisfying experience!

I love how after I left you a review, you had all of your friends go on and review you to bring…read moreyour star rating back up that's very honest of you Dan! All the reviews were in 24 hours of each other right after my reviewFirst of all your friend did not refuse the job. He came and ripped my floor up see the before and after pictures. Pictures don't lie unlike you! Bad business! Now this is where everybody who's thinking about hiring this guy has to read thoroughly. He said his friend told me the same thing that he told me and refused the job now I'm gonna post a picture of the text that Bee, his friend sent to me like I said pictures don't lie anybody thinking of hiring this guy look at how honest he's been with his reviews, and with what he stated, trying to make himself look better !

Edit: updated review - Daniel is very nice person to come back and fixed my facia. Appreciate his…read moretime to stop by and fix the issue. Now everything looks good and happy to work with Daniel for future projects. I am disappointment right now with the services Good Measure Construction completed at my house in Ferndale. They were so nice when they came for repair facia and they have given me warranty to call back in case anything happened. After a week later I found facia was coming out again and I called them back to schedule to repair properly as it was coming off in a week. They assured me to return back to me and even told me they will come for Tuesday then changed to Wednesday and they changed to next week. Now, I am almost a month coordinating with folks on 586-696-8892 (Daniel) and 248-212-5713 (Will) but no one is picking my calls neither anyone responding me back. I am keep trying -n-trying to connect with them to fix the repairs. At this point they charged me and didn't fix the issue permanently.