The Kate Spade shop was really nice and well stocked with a seriously posh vibe. Very Handbag-ish…read moreif you are in the market., but the shopper was not interested and is still shopping for the perfect gift

This Kate Spade has a nice variety of purses and accessories. I stopped in to see if I could find a…read moregift for my son's friend and they had a lot of great items and pretty good deals. I am not sure how things are discounted but of course the one item I wanted for myself was not an additional discount and since I was looking for gifts I passed it by. The store is nice, bright and open and everything is very organized. The staff was ok. I did notice them greeting people as they came in but for some reason were not when we walked in. Sometimes even just a smile as you walk in is enough for me but nothing this time. We were also asked who was helping us when we made our purchases and I had said no one. I knew what I was looking for so it was ok but it seemed like the sales team was hyper focused on certain people in the store (which I did not see what they were purchasing). Overall we got what we walked in for and that was what matter.

I received a few discount coupons via email so I decided to stop in to take a look. I have a few…read moreMadewell items that are staples in my wardrobe and I really like the quality of those items. They had a lot of items I liked. The staff was present in the store, but I had to ask for help. The girl I asked took the time to look up an item I was interested in, but it was mostly sold out in store and online. She said that they could order it but there was a chance they would not get it due to the fact that the online quantity was so limited. I appreciated her candor and did not order the item. I tried on a few items and decided on my purchase. I had heard the previous cashier tell someone that they did not have much change in the register so if the person was paying cash they couldn't take any large bills. When it came time to pay I decided to pay cash, but apparently they had to use a different register for that. I had exact change, so she moved over to the next register. It took her awhile to figure it out and she had to call for help. Eventually, she figured it out but I felt bad for the person waiting behind me. I will definitely be back. They had some really nice items and are not far from me.

I don't usually try on clothes at this Madewell but there was a sale going on and I found some…read moregreat deals. I usually opt for jewelry, bags and accessories but the sales ladies were encouraging and inspired me to try on some items outside of my comfort zone. The quality of their denim is unbeatable. The staff were attentive and helpful, and Stacey at the register was SO wonderful. I forgot they had my birthday on file so I got an extra discount on top of the sale items and she absolutely made my day. Her energy was so contagious that my friend and I walked out of the store literally beaming. Thanks Stacey!!!

The ladies working at this location are super nice and helpful. They totally went above and beyond…read moreto help me out it was really sweet!

I work a lot, so I truly cherished the time I took to have a wonderful evening taking my daughter…read moreshopping. I was especially looking forward to taking her to Victoria's Secret to get fitted and pick out a few items. We were informed the store closed at 8:00 PM; by that time, we were already out of the fitting rooms and at the register. The woman behind the counter was incredibly cold and appeared to be in a terrible mood. While we waited, a salesperson checked the back for two items that weren't on the floor. When she returned empty-handed, the manager, Veronica, suggested ordering other items online. We asked if we could quickly grab one item from the front that we knew my daughter liked, but Veronica flatly said, 'No, you're going to have to come back.' I asked if she was serious, as I was spending $150 and found it ridiculous that we couldn't grab one final item. She eventually told us to 'go ahead,' but with a lot of attitude. I was deeply offended to be treated so poorly, especially at the end of a nice outing with my daughter. We were never rude to her, and there was no reason for her to be so unkind.

My wife and I visited this store to enjoy the fun experience of getting her some new clothes, and…read moresadly it was not enjoyable at all because of the awful treatment we were subjected to by the three staff members present that day. Some brief context: the store closes at 7pm on Sundays, and we arrived at 6pm. My wife excitedly picked out over 30 items to try on (17 of which we purchased). She was in the fitting rooms by 6:30 pm. Now, future customers deserve to know the details of this visit: The sales associate, Daniella, was semi-patient at best and lazy and 'inconvenienced' at worst. Whenever my lovely, polite and respectful wife asked for a different size, Daniella either said they didn't have it or would take a short walk to nowhere and return with a "no" answer, and this was the majority of the time. On one occasion, I said I would go look for the item myself since she wouldn't, and guess what, I returned with a smaller size that did fit and that we added to our purchase. By 7:20 pm it was obvious Daniella was frustrated that we were still in the store, even though my wife's "Yes" rack far outnumbered the no's, and all while she folded and sorted clothes. It wasn't as if she was standing at my wife's side, not at all. By 7:25 pm, after a shared look and an "omg" gesture with Daniella, Dalton, the cashier, came back to the fitting rooms and asked if we needed him to carry our purchase to the register, stating they were closed. My wife was visibly stressed from their urgency to get her out of the store, and she only had three items left to try on. I was furious. I reminded them not even restaurants worth a second visit force customers from their table and kick them out with to-go bags in hand. They allow them to finish. While my wife was completing her selections, Daniella, Dalton, and a woman named Rita performed what appeared to be their usual closing duties, like folding and re-racking clothes, and straightening up. They clearly had things to do while my wife finished choosing the items she wanted. Our presence was not preventing them from doing so. Once I politely but sternly told them their behavior was upsetting to us, their behavior became even worse. With exchanges of sarcastic glances between Daniella, Dalton, and now Rita, Rita stormed into the fitting rooms and demanded we go to the front to make our purchase. This is not an exaggeration on my part. Rita was spastic. This is EXACTLY what Rita did. The frustrated look on my wife's face was heartbreaking. I said to Rita "YOU HAVE NO GRACE" and "SHAME ON YOU" and walked away from her. Shockingly, Rita walked behind me and spewed her arrogant verbal vomit at me as if she was in her own living room, which clearly is her usual self outside of the workplace. I turned around to face her and said "Do not make this worse, do not speak to me another word." The final touch of this horribly failing team of three was Dalton's denying the likelihood of our being able to have a $200 blazer steamed to remove the wrinkles if we were to bring it in the following day, as I suggested, when they were "open" again. He said it wasn't likely possible, despite my mentioning the electrical outlet marked "Steamer" in red letters at the entrance to the fitting rooms. I saw it. We were at the register by 7:39pm to begin our $700 purchase, while Daniella and Rita continued their usual after closing duties. It became clear to me at this time that the three of them were doing the same thing the whole time we were there. In other words, they had already began "closing" before we even walked in the door. We didn't delay them whatsoever. The three of them did this while we were left to help ourselves, which we did. In summary, this was, by far, no comparison, the worst retail experience we have ever encountered, ever, anywhere, by any type of business. This Ann Taylor store is one to be avoided. The lack of regard for customers here is at a systemic level that can only stem from it being inherent within the people managing the place. Grade: Epic F. Stay away from this one.

Damn this Ann Taylor Factory store is like Medusa on the rock singing discounts and percent off…read morechords. They have a robust petite section, sale section and jewelry section. Everything goes on sale eventually but they only get a few of each size in some things so you have to weigh how much you want it. Service is good here. Sometimes aggressively friendly but I will take it over the silent droopy employees you can get any day. They do not take regular Ann Taylor coupons but you can use the rewards. They do not take Ann Taylor returns - pay or go to Fashion Valley.

I did NOT enjoy your entire "team" as I ONLY enjoyed doing business with Mo and another gal, slim…read moreand tall, so pretty and youthful with long chestnut hair, Daniel and lovely, equally radiant, sweet, pretty Kyle. The female BRUNETTE/DARK HAIR salesperson, Maribella/Bella was tooooo busy trying on clothes and sneakers for her own benefit to be bothered with customers and she was VERY irritating loud complimenting herself constantly! TOTALLY OBNOXIOUS!!! I was so happy Mo was helping me and compliant, sweet, efficient, kind gal, Daniel. It was not until I returned evening of May 27th that I learned the gal I just mentioned is named Bella and then later reading my receipt saw her name spelled as Mirabella. That put 2 and 2 together when I called earlier this month about product availability that Mo was NOT working that day and I spoke with a female named Bella who was BEYOND irritating responding with idiotic replies which smacked of SLURS that I found humiliating attempting to PUT DOWN Mo's fine character by the degrading comments, how Mo has "LOTSSSSSS OF CHILDREN!!! MO HAS A LOT OF CHILDREN!!!" She made Mo sound like some illicit trollop FREAK! I hoped I would never have to speak with HER: BELLA again! BELLACOSE BUMPKIN is MORE LIKE IT! An EXTREMELY obnoxious and unsettling personality TRYING TOOOO HARD, TOOO ARTIFICIAL, TOOOO PHONEY, TOOO 'being BOTHERED' ! FAKE, artificial and for goodness sake I am trying to shop so GET OUT OF MY FACE BELLA idiot!!!!!!!!! Sadly I returned May 27th to pick up socks since I had received a $10. certificate offer OnLine. You know, like WOW: $18. checkered 3 pairs of pastel socks for only $8. + tax! GREAT! I gathered those and a TOOOOOOOOO IN MY FACE BELLA was there, the same gal trying on clothes that other day, informed me NICE Mo was not working today! BUMMER! Neither was sweet Daniel. DOUBLE BUMMER! I looked around and saw that GREAT: Van's finally has some male energy and hired another guy! COOL! I asked the guy for help, telling him that and he whispered TOOOO OBVIOUS into an earphone and HE disappeared and suddenly BELLA was IN MY FACE LOUD AS A BULLHORN making me SO nervous! Something has GOT TO BE WRONG with Bella because normal people don't act that way. And the stuff she said was so STUPID, making NO sense but OBVIOUSLY smacked slurs of racism, prejudice, bigotry, homophobia and all together TOTAL mandrist HATE OF MEN/MALES! Hey! I don't judge proclivities nor leprechuans! NOTHING MAGICAL ABOUT BELA Lugosi!! I tried to get away from Bella wondering where the fab sales guy was and she did NOT let up on us! She was SO CONFUSED and discombobulated handing me the other guys items to buy and I had to correct her and tell BELLA those are NOT my items! I'm NOT paying for those!!! I just asked for a bucket hat and checkered socks! Bella got a bucket hat from the back but it was no the flowered bucket hat OnLine Vans! I bought it and the socks with the other person's stuff NOT happy with the point explaining to almost wriggle out of a truth she was giving me(!) This "BELLA" is so transparent and unauthentic I had a HORRID experience and do NOT want to ever wear the items I bought. She threw off my peaceful, beautiful day! My friend said he never wanted to return to this Vans store every again!!! I told him, I am returning tomorrow the 28th to RETURN EVERYTHING I bought from Bella because every time I will go to wear these items I will think of HER and that horrid experience I felt blocked into!!! THAT is NOT a good salesperson!!! I sure hope she is NEVER EVERY considered for Manager! How could she be with the ridiculous racist slurs she threw our way! In my book, BELLA, YOU'RE FIRED! I hope Mo will be there tomorrow and not self-obsessed, narcissit Bella/Mirabella. NOTHING "Mira Bella" about her OBTRUSIVE and OBNOXIOUS personality! She is so totally NOT Vans material!!! Pity because I own so much VANS and bought Vans stuff for our friends in Italy! - Italy LOVES Vans by the way! I'm so sorry to say this but it is the truth and I'm sorry but I will be returning all my purchases! Pity the store did not have in the flower Bucket Hat I initially asked for. I'm NOT a black garments person which remind me of funerals and death. I like sunshine colors! - Mr. Mark Gonzaga, former Public Official, Los Angeles County, Star Trek VULCAN Noble TOS. and LAPD Who Framed Roger Rabbit. GOOGLE ME: Mark Gonzaga Star Trek Memory Alpha. ADDING: I RETURNED MAY 29TH AND HAD MY FRIEND GO IN TO RETURN MY BUCKET HAT AND SOCKS WHICH TERRY DID AND HANDED ME THE RECEIPT. TERRY TOLD ME THE OBNOXIOUS GAL BELLA WAS NOT THERE BUT THE SWEET GAL WAS THERE, DANIEL and Kyle. I WENT IN SIDE SO PLEASED TO SEE DANIEL AND KYLE! WE HAD A WONDERFUL EXPERIENCE! DANIEL AND KYLE ARE SO VANS WONDERFUL! SUCH RADIANT PERSONALITIES PERSONIFYING VANS IMAGE! TERRY BOUGHT SOME STUFF AND WE ASKED IF WE COULD TAKE A PHOTO WHICH THE GALS WERE HAPPY TO DO SO! FAB PHOTO POSTED! XO

Vans is a legendary beach/surf shoe. I've been wearing them for years and have loved some and not…read morelove some. Yesterday I went into the store in Encinitas and I had a very specific pair in mind and of course they were right in front of me... Perfect. But the best thing was, when I went to check out the lovely cashier said to me, would you like to use your family plan credit? I had no idea what it was so I said sure. She said well then your total for the shoes are $30! I was astounded that Company like vans even knows who I am or what I am but their system does and they rewarded me for being a good customer. They have my business for life, a great company.

Employee: Jose My…read morewife's purse strap broke on her current purse (idk what brand it is). She wasn't happy. Next day I snuck out to this store on my motorcycle in a rush and needed to be in and out before she woke up to surprise her. I initially entered around 10:20 and it was quiet. There were two workers, one at the cash register one in the back. The one at the register immediately acknowledged me and welcomed me in even though I had my helmet on still. I told him exactly what type of bag she had, what color she likes, preferences for safety like: Able to hold close, smaller, more concealable, quick access. Wallet needed to have cards on the INSIDE and fit inside the bag. Within minutes he helped me find the exact bag and wallet combo for her Discounts: I received a 20% discount off the price of both items. I was made aware of every deal going on and pricing of every item I looked at. The worker even explained and modeled different ways the bags can be worn and colors that worked together. Overall: 10/10. I will be coming back here to buy my wife more gifts. Thank you!

I was thoroughly impressed by Jose's professionalism and stellar service. I went in looking for a…read morenew work bag and he helped me find the perfect one! So perfect I had to buy a matching wallet and some new sunglasses. By far one of the best shopping experiences I have had in a while. Jose takes pride in his work and it shows! Thank you Jose for your wonderful help!

I had a great experience at Soma. I went in to exchange a pair of pajama bottoms I had ordered for…read moremy daughter's birthday because the website sizing was a bit off. The store didn't have the size and color combination we needed in stock, but the associate made the process easy by processing the return, ordering the correct size for us, and even giving me a credit since the pajamas had gone on sale. While we were there, my other daughter was expertly fitted for a few new bras. Even though the store was busy, the staff never made us feel rushed. They took the time to give every customer attentive, personalized service, which was really appreciated. The only reason for 4 stars instead of 5 is that I wish the store had carried more 34DDD sizes and color combinations in stock (as well as the pajamas we wanted) Otherwise, the customer service was excellent, and we'll definitely be back.

I've used Soma clothing and intimate wear for 10+ years. The last two sets of pajamas I purchased…read moreboth did not hold up well. I have pajamas that I literally have worn for 10 years that have held up and I am still wearing. The last two sets purchased were problems. a lace pajama top wore out after only a few washings and has holes in the lace, both in the pajama top and the bottoms. The other set I purchased was also defective in that the hymn came unraveled. This has never happened before, so I think the quality is not as great as it was.

My husband was looking for a shirt and I love Lucky Brand jeans so we decided to go on in and take…read morea look around. They have a good selection of items from shirts, to accessories, and of course jeans. I got the most comfortable pair on sale for $25 (such a great deal!). Prices are pretty good and the quality of clothing is awesome. My husband bought a long sleeve shirt but ended up taking it back. The staff was great, said sorry it didn't work out and no issue. Nice location in the Carlsbad Outlet Center and staff has always been helpful when we go in.

I love Lucky Brand and I love coming into the store to see new styles in person. Over the past…read moreyear, I have ordered more from online just because the store won't have the specific item I am looking for or they just have very little stock and sell out quickly. I do love this location though for the deals as they have great sales for being in an outlet mall. They are small so they don't have a lot of the current/newer items but they still do have a decent amount. I love their T-shirts, belts, and blouses at this location as they have some of the best variety at great prices. It is hard to get a store associate to help just because they are so busy, but when they do get to you everyone has always been incredibly helpful.