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    Macy's

    2.8 (90 reviews)
    Open 10:00 am - 9:00 pm

    Macy's Photos

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    4'13'2024 Line for the only dressing room open in the store.
    Jada C.

    This place has its ups and downs. More downs than ups for sure. I will start w the goodies. Great location. Awesome selection of everything. Clean. Kind and helpful employees. Non-goodies. Although the staff is great, there aren't enough. Rare registers open for check out. Super long lines at cash register. Super long lines at the 1 dressing room open for women. Difficult as h*ll to find the dressing room that's open. ... as well as registers that are open. The temperature on 1st floor always feels like 110 degrees, year-round. I am definitely going to take a break from visiting this location and drive a few extra miles up the road to the next location while they get things together.

    I worked at the MAC counter in the Macys at the MALL OF COLUMBIA COLUMBIA,MD. My first day on the floor there was no one to help me. My other 3 days on the floor I was met with a rude manager. I tried to talk to the woman that hired me and due to the circumstances of the meeting, I was not comfortable disclosing my issues. I texted her and she said I could meet with her. The morning of the meeting i woke up to discharge paperwork in my email. When interviewed I was told there was a turnover at MAC. I know the reason. And it seems the higher up people ignore the reason. Because if I noticed in 4 days.... Exactly. I am disheartened by the way everything was handled. I truly love makeup but not at the expense of my mental health. (Copied and pasted from my email to corporate)

    Shaunnie P.

    The cashier that helped me is doing some type of fraud trying to get people to apply for Macys cards. Buyer be aware if she rings you up.

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    14 years ago

    Excellent women's department. I enjoy shopping here. Salesclerks are a pleasure to do business with.

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    Page 3 of 3

    Ask the Community - Macy's

    Review Highlights - Macy's

    Nina helped us find a very specific pant size that we couldn't find for hours and was very friendly and efficient throughout the process.

    Mentioned in 2 reviews

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    Uniqlo

    Uniqlo

    5.0
    (5 reviews)
    0.0 mi

    Love shopping at Uniqlo. They always have a great selection of quality clothing. The store in…read moreColumbia is neat and organized. They have lots of employees fixing and organizing the clothing, or to help with any questions. I have been shopping at Uniqlo for a long time and most of the clothing I have purchased there maintains strength and durability no matter how many times you wash or dry clean them. I do wish there were more locations, but then again not so much bc I'll be broke. I do like their heattech collection, it does keep me warm during colder months. They also offer free alterations depending on what you need done and if it meets the price threshold. I forgot the minimum, but I don't think it was much. If not they charge around $5 or so. This is the closest location in the Pasadena/Annapolis area. They also have a few other locations in Bethesda, Montgomery Mall, and D.C. I'm sure there are more and I've heard there will be a new location in Annapolis Mall. Their clothing can be pricey, depending what you buy. However they do have sales throughout the year and you can get many pieces at a low price. Overall, the Columbia location has a wide variety, but one of their small stores. The location on 5th Ave, NY is by far their largest store.

    I couldn't have been happier for Uniqlo to open in the US and this one just miles from my office!…read more I've only passed through a few times to do recon. Earlier this year I'd bought some seamless underwear from Uniqlo in London. I was checking this Columbia location for them, and they were there! After the XMas rush dies down I'll return to get my undies and everything else I want. Looking forward to it!

    Photos
    Uniqlo
    11.26.25

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    11.26.25
    Banana Republic

    Banana Republic

    3.3
    (17 reviews)
    0.1 mi
    $$$

    I bought a couple of things online and wanted to return them at the store in Columbia Mall. It was…read morea little busy at the counter and the manager on duty (I forgot her name, but I think it was Lisa?) made sure to apologize for the wait while she was helping other customers in the store. I had to exchange some pants I bought online on 12/4/17 and the representative (Dallas) and the manager on duty (Emily) provided excellent service helping me to find the correct pants and ordering them online. Emily stayed with me throughout the entire transaction and made sure that I got to see how each color of the pants I wanted actually looked before ordering the size I needed. Very professional and friendly and was patient with me with all the questions I had regarding the different style of pants. Would recommend this store to anyone!

    Disappointing Experience…read more I had an amazing shopping experience at Banana Republic in Columbia Mall until checkout. The cashier saw me waiting and refused to assist me until a coworker told her to. She then questioned why her coworkers couldn't check me out instead. Had me standing not trying to help check me out. attitude was unnecessary, disrespectful, and honestly made me feel singled out. I'm not sure what her issue was, but customers should NEVER be made to feel unwelcome when they're simply trying to make a purchase. Management should definitely address this & it wasn't everyone I'm not a confrontational person so I didn't felt the need to get out of character at a place where I'm spending 100s of dollars . Management needs to check this old lady. She's a older heavy set with grey hair. Just absolutely disgusting. Don't shop here they have a racist old lady .

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    7.4.25
    7.4.25
    Cool idea. A pouch made out of fabric to wear with the dress (7.4.25)
    Cool idea. A pouch made out of fabric to wear with the dress (7.4.25)
    Banana Republic

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    Michael Kors

    Michael Kors

    2.7
    (19 reviews)
    0.1 mi
    $$$

    Horrible customer interaction! While trying to exchange a Christmas gift, the associate was not…read morehelpful at all. While simply trying to exchange a pair of boots for a larger size, the young lady said, "we don't have those in a larger size - mind you, she never went into the back room to check her inventory! At this point, we did not want to shop in this store nor purchase ANYTHING from this product line! This is the second attempt to make a purchase in this location. There is no customer 'service' in this store and at this point, I will not make another attempt with any of their products.

    My daughter bought a watch for 268.00 at the Mall of America store. Shes still in high school And…read moreworks part time. She realized she couldn't afford the watch so we decided to return it. The first lady referred me to the so called manager. He said we cant take the watch back because it was adjusted. I said the band is easily adjustable and can be returned to its original state. He was extremely rude and condescending and refused to take watch back. I asked him who his manager was and he refused to give that info. He then ran off and pawned me off on one of his employees who gave me a customer service line. Since i am from out of town the customer service dept told me to find a store in my area. Luckily the ladies at the store were much nicer and we were finally able to return the watch. The manager should be fired for taking advantage of a 16 year old and not honoring the michael kors 30 day return policy.

    Photos
    Maria doing her thing
    Maria doing her thing
    Michael Kors
    Michael Kors window display

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    Michael Kors window display

    Macy's - deptstores - Updated August 2026

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