Oh I as a father thought it tasted great! My son who is six years old loved the fries as did his four year old brother. He wouldn't try the chicken but that's just because he is a picky eater. I thought the chicken tasted good and had good natural flavor. My wife is the one who placed the order and she said the guy taking the order was very helpful. He heard my son trying to decide what to get and he was very helpful. Great service! It's in the food court so hard to describe what the atmosphere is like but we enjoyed sitting and eating. read more

Mad Chicken - Chicken and fries were great! - Chicken Wings Near Me - Pittsburgh, Pennsylvania

My friend was suffering from heat exhaustion, lost consciousness and still they told him to leave, he lost consciousness again outside and a bystander provided him with water. This restaurant needs to be sued for this lack of compassion. read more

im extremely picky, so i mainly eat chicken tenders, and i truly mean it when i say this is the best chicken i've had in my entire life. Very respectful and patient workers too. Ive never even made a review before and i came on just to say this. I feel like the bad reviews are racially motivated because there has never ever been a bad experience anyone i know has had here. Highly recommend read more

Just visited this new spot downtown today for lunch and was SO impressed. The flavor of the breading on the chicken is so bomb that you honestly don't even need sauce. BUT if you want sauce you can't go wrong. The mango habenero and mild sauces were bomb. I ordered the garden salad with crispy chicken and had mild sauce and ranch. It was the perfect lunch bite! I also ordered a side of Mac and cheese and added some mild sauce to spice it up. It was SUPER cheesy. My group split the fried Oreos and they were the perfect dessert bite to share because it came with 6! Can't wait to stop back and hang out with the side doors open for the cool breeze to blow in. read more

Mad Chicken - Interior - Chicken Wings Near Me - Pittsburgh, Pennsylvania

When first arrived, the service was terrible. I wasn't even told where to order I was constantly skipped in line because I wasn't in the right spot and wasn't bothered to be told. Then I ordered a large combo with fries and was given a small drink while I waited for my order. When I mentioned it to them I was given attitude. I also asked for ranch with my order he said to ask for it when I got my food. I then went outside and my date came in and ordered. He ordered a large combo with what he thought was a side of Mac and cheese cause we were sharing my fries. My order was up and they didn't even bother to tell me while we were sitting outside. I got my order and my fries were ice cold. Then my date got his order and had fries instead of Mac and cheese that he ordered. I never got my ranch so my date asked for it for me. He gave it to him with more attitude. Then when my date said something about not getting his Mac and cheese and that his order was wrong the "manager" called him a thief and that he was trying to get free food. Mind u they knew we had never been to this establishment and didn't know anything about the menu because we told them when we first came in. My date and the manger had words. My date stepped outside and we started eating our food and talking about the bad service we were experiencing. He then went in and asked for his own ranch because they don't even have ketchup for fries they give u nothing for them. And they became even more rude. Said I already gave u one. My date said no that was for my girls order and I want one for my own order. They gave him extreme attitude and then handed him something that wasn't ranch on purpose. My date went back in and said this isn't ranch can I get ranch please. The manager started yelling and screaming at him in the restaurant. My date walked away. Came back outside and we were eating our food.. talking more about how unbearable this experience was..Then out of nowhere the "manager" came outside screaming flailing his arms around screaming in our faces and spitting all over my meal that I just paid for. Literally threatening him saying he was going to fuck him up and beat the shit out of him. Telling him to get up and fight him. I have never been to a place with worse service and such terrible employees and management. I went into the restaurant and told them I wanted a refund for the food that was just spit all over by one of their employees. Considering we just spent almost fifty dollars on food that was bad and that we were threatened over and that was spit all over. I wanted a refund for my food. They told me they'd get the manager... and many minutes went by while they were all standing around laughing at me and talking in their Indian language that only they could understand. I finally said where is this manger and they pointed at the guy who came out and spit on my food and threatened us. For a manager to behave like that in a professional business and treat paying customers this way is indescribable and the worst experience dining I've ever had in the 35 years I've lived. I will be posting so many reviews of this place on every site I can find so other people do not have this same experience. Businesses depend on repeat customers... and their employees guaranteed I will never come back to another mad chickens as long as I live and that I will tell every single person I can about my experience there and just how completely insane and unprofessional this establishment is. Felt like I was literally in another world or country. Certainly not America. And by the way.. this was my dates and my 11 year anniversary dinner. Which was ruined. And so was our night. I have your business to thank for that. And I hope something is done to take care of their employees because the way this place is being run.. you won't have a business for very long. So if you want to be treated very rudely, talked about and laughed at in another language you don't understand, and feel like you are in another country where you are threatened while a paying customer, (mind you a paying customer for cold food that is not worth it and very expensive) definitely try it. If not, save your money and go somewhere else!! Cause I promise you will be disappointed. Cause this place hands down was the worst place I've ever ever ate at. By far. If I could give negative stars I would. Since yelp doesn't offer that I had to give one star. Which is far more stars than this place deserves. Way over priced fast food that wasn't even mediocre at best. Was cold and tasted like it sat around for a while. Especially the fries. Terrible service. Terrible ambiance. Literally was nothing good about this place. Stay clear of mad chickens. What a rip off and a total nightmare! Ruined my anniversary. read more

Mad Chicken - My receipt for my food. When my date took his back up to show them they messed up his order they conveniently kept his. - Chicken Wings Near Me - Pittsburgh, Pennsylvania

See all

We hit this place up for lunch while shopping. Kind of a unique experience for a food court eatery. First, don't stop here if you're in a hurry as everything is cooked to order. This makes for hot, fresh food but it also makes for standing around for 15 minutes. I had the "chicken madness" sandwich - 3 tenders plus cheese, lettuce, tomato, and some sauce on a burger-style bun. Combo included a drink and waffle fries. She had a combo but with a buffalo chicken wrap. The waffle fries were spectacular. Hot, crunchy, tasty. The sandwich was quite large. Chicken was good, the bun was OK but not at the peak of freshness. I didn't much care for the sauce on the sandwich but it wasn't drowning in it. Remember to ask for napkins and ketchup, it's not automatic. I blame myself for not paying close attention to the menu prices, as the receipt the cashier handed me just had my order number, date and time. Not what I ordered or what it cost. Then when the notification on my phone showed up a few minutes later from my credit card, it was $33 and change. The food was good, but wow. Average of $16 per chicken sandwich combo. If you say yes to a combo, you'll get a large. I wasn't on the ball enough to question it. OK, you got me, but you won't get a second chance. You think this is Upper St. Clair or something? 4 stars for the food, 2 stars for the semi-shady pricing and no receipt deal, averages out to 3 stars. read more

The food is sooooo good. I got the chicken and waffle and I don't know what they did to the waffle but OMG! the chicken is delish as well. Fried to the perfect crisp with flavor and still juicy. Also got the fried pickles which were just generic battered pickle chips. This is in Ross Park Mall food court on McKnight Rd. read more

The chicken was enough for my entire family of 3. The tenders are quite juicy and have a good seasoning palette. Try the mad fries if your not sure because it has a little of everything. read more

Mad Chicken - The menu and location - Chicken Wings Near Me - Pittsburgh, Pennsylvania

Do not even attempt to order food online from this place. They will forget half of your order and overcharge you.

The chicken is so good and tender also they have plenty of sauces you can choose from. People who work there are nice.

Chicken was amazing, moist and flavorful. Waffle fries could use a little more seasoning but were large hot and crispy. Will definitely be back to try the bowl and have more tenders. read more

I paid almost $17 for a chicken salad with fries and a drink. They have a container with what is assume to be 1 tablespoon of dressing, I asked for another and they said one was the limit and offered me ketchup or honey. I asked if I could please just have an extra dressing and was told it would be 80 cents. Bring your own dressing or better test don't go. read more

Really overpriced and mediocre food. Tried the chicken, wasn't bad or dry, but tasted like I could make it at home with frozen chicken. Good bread. The fries were decent. The Mac and cheese was soggy and bland. The mozzarella sticks were boring. read more

It was kind of gross. My kid wouldn't even eat it after his first bite. Real weird taste. Usually I'll give places another try. Perhaps it was something unusual but I'm not risking it. read more

I love this place's chicken! Food always comes hot and tastes great. Reasonable prices for some fast food chicken, but if you are at Ross Park Mall, this place is great. read more

25 minutes, not one order came out - the guy who took my order disappeared for over 10 minutes, I was about to walk back there, I herd them pounding for 5 mins, 15 mins after that my food came... with no I'm sorry sir- I asked what took so long he said they had too make it fresh to order, I laughed and said I could have cooked a well done porterhouse in that time, no apology !!! just say sorry it took so long sir... don't think you smarter then me sir.... lazy workers, no uniforms just 2 older very slow men cooking bland chicken even slower!!! Don't eat here!!! read more

Great food best in town I had mad fires with mad sauce it was soooo good best I ever had

Went there on a whim, not a fast food place ans definitely the most quality your getting in the mall. Their mad fire was tastefully spicy and the portion was actually insane. For the price it was definitely worth it. The service was really good and they gave me a free bottle of water. read more

I know why there was no line compared to the other food court eats. Chicken was nothing special and the waffle fries had been sitting a while and were soft. I got the 4 piece tender combo which includes waffle fries and drink. Any sauces cost extra. Not even 1 sauce is included. I paid extra for a sauce and ask for Ketchup for the fries, both they forgot to put in the box. The price was more than was listed on the sign board, too. Not a good value. read more

I ordered a Buffalo chicken combo plus one extra drink and paid 19 dollars. This is robbery. While waiting for the food, I saw other customers shocked faces when they were told the price, one walked away. Food is nothing special, it's a fast food joint. 19 dollars for one combo in a fast food joint is not reasonable. It's Christmas season, the mall is busy right now. I don't believe customers will return and in a few months, they will close down. read more