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    Made by Mandy

    5.0 (3 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 week ago

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    40 minutes

    Response rate

    100%

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    3 years ago

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    Amanda G.

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    Modern Nails

    Modern Nails

    2.9(96 reviews)
    1.1 mi
    $$$

    I absolutely love this nail salon! The facility is always clean, welcoming, and well maintained,…read moreand the staff is consistently friendly and professional. Tracy does the best work -- seriously. I go regularly for a gel builder manicure and I always ask for her because she's incredibly detail-oriented and my nails come out perfect every time. My sets last, look natural, and grow out beautifully. Definitely make an appointment ahead of time because Tracy stays booked and you'll likely have a wait if you walk in -- she's that good! Highly recommend if you want quality work and a great overall experience.

    I was a customer for over 3 years and experienced many things. I will not be back…read more In December, my nail tech of 3 years, Judy, was unavailable so I received services from someone else. Judy knew this and said it was fine. When I came back in January, she was cold and hostile toward me for it. Mid-service, she disappeared for 25 minutes with no explanation. She also cut my fingers during the appointment. No apology, no acknowledgment, nothing. That was the last time I saw her. I switched to Kristen. My recent appointment was genuinely frustrating. I had a 2:00 appointment, arrived at 1:50, and Kristen did not come out until after 2:20. A basic solid colored manicure on my natural nails then took an hour and 20 minutes. I did not leave until 3:45. For a manicure. On natural nails. I also had my two young daughters with me that day. They were incredible. They sat in the stroller, watched a show, smiled at strangers who stopped to talk to them, and held it together for nearly two hours. In the last 15 minutes, my youngest started fussing because she was exhausted and ready for her nap. That is completely understandable for a baby who had been sitting in a stroller for that long. That is when Tracy decided to insert herself. Tracy has always made rude "jokes" and snide remarks. It has been an ongoing pattern that I have brushed off in the past. But this time she crossed a line. She came over and spoke to my children in a sharp, condescending tone, telling my baby to be quiet and snapping at my toddler when she slipped out of her chair and tried to climb back up. She mean-mugged my 10 month old and continued to give her the death stare for the remainder of the appointment! She also made comments in another language that caused the staff around her to laugh. When I asked what she said, she did not respond. I should not have to wonder what an adult is saying to my children in a nail salon. My kids were fine. They were tired, not misbehaving - there is a big difference. There was no reason for any adult to speak to them the way Tracy did. There were also three other mothers there with their children - none of which Tracy spoke to. When I brought it up at the front desk, the response I received was, "Yeah, Tracy is rude. She's really mean." That was it. No apology. No accountability. Just a casual confirmation that this is simply who she is and apparently that is acceptable here. It is not acceptable to me. My children deserved better. I deserved better. I hope management takes a real look at how their staff treats customers and their families, because right now the experience does not match the years I have invested in this place. This is partially why their ratings have dropped.

    Photos
    Modern Nails - Toenails didn't come out as nice

    Toenails didn't come out as nice

    Modern Nails
    Modern Nails

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    Made by Mandy - hairstylists - Updated May 2026

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