Another exceptional visit & project well executed from iCustom Oakridge Mall!!…read more Since we decided to do a very last minute and impromptu trip to SoCal's Universal Studios, iCustom was the only option in satisfying my custom ideas|dreams. Our arrival was met with multiple groups of people already waiting to be helped. Don't let this discourage you, the staff works pretty quickly. Depending on how intricate the order is, the wait may be longer but I appreciate the staff not rushing customers. My advice is coming in with some screenshots of what you are in need of. The employees will give their own recommendations and adjustments that would ensure a beautifully made product. Cost is pricey but fair! Project can typically done within a day or so. These guys work quickly!! 5/5 stars. Our tees came out great and our whole group coordinated well for our Universal trip. The star details on the design were left out but the finished product was still very pretty. RANDOM TIP: I find handwashing our tees adds longevity to the print.

BEFORE YOU PAY, CHECK THE POSTED PRICE BOARD AND CONFIRM YOUR PRICE…read more 1/5 -- I DO NOT RECOMMEND iCustom at Oakridge Mall I gave iCustom multiple chances because our first few experiences were actually good. In the beginning, they took the time to work with us, go over the designs, sizing, placement and colors, and make sure everything was right. Unfortunately, as we became returning customers, the experience completely changed. By our fourth order, I felt like we were being rushed out instead of receiving the same attention we received in the beginning. Rather than sitting down and confirming every design, they acted like they already knew what we wanted. That resulted in problems throughout an order of around 15 shirts. There were misspellings, changes to my logo/design, inconsistent shades of green and red, front and back designs that didn't match, different font sizes, different logo sizes, inconsistent placement, and other issues. This wasn't one small mistake on one shirt. I continued finding problems as I went through the order. I purchased the blank shirts myself from another store for about $15 each, so even though iCustom eventually refunded what I paid them for printing, I was still left with roughly $200+ worth of my own clothing that had already been printed incorrectly. Another issue I believe customers should pay VERY close attention to is pricing. During my own visits, I personally received different quotes for bringing in my own clothing. On my first visit, I remember being quoted around $35. When I said I wasn't paying $35 because I was supplying my own shirts, the price came down to $25 and eventually $18. On another visit, I was quoted around $40 until I pointed out that I had previously paid $18. Later, after noticing the posted pricing board in the store, I was charged $15. I've also personally been present when other customers brought in their own clothing and asked about pricing, and I heard different prices being quoted to different people. That's why I strongly recommend that anyone shopping here LOOK AT THE POSTED PRICE BOARD YOURSELF BEFORE AGREEING TO A PRICE. Don't assume the first number you're verbally quoted is automatically the posted store price. Ask questions, confirm exactly what you're paying for, and get the price settled before handing over your clothing. As a business owner myself, consistency and transparency are extremely important to me. A customer shouldn't have to negotiate their way through multiple different prices to figure out what they're supposed to be paying. We also contacted customer support about the problems with our order. We explained what happened, but we never received the follow-up we expected, and I never heard from the manager. A returning customer should receive the SAME care and respect as a first-time customer. You shouldn't become less attentive because someone continues bringing you business. In the end, this situation became a blessing in disguise because it pushed me to find another print shop charging around the same amount, but the experience is night and day. The new shop actually has us sit down at a table. We go through every shirt and design. We discuss exactly how big the print should be, where it should go, what colors we want, and which graphic belongs with which clothing item. They organize everything before printing. If we don't have a finished graphic, they'll even work with us to create one. THAT is how custom printing should be handled. After experiencing the difference, I personally will not be returning to iCustom at Oakridge Mall and cannot recommend this location based on my experience. MY BIGGEST ADVICE: READ THE POSTED PRICE BOARD, CONFIRM YOUR PRICE BEFORE PAYING, AND MAKE THEM VERIFY YOUR SPELLING, COLORS, SIZE AND PLACEMENT BEFORE THEY PRINT ANYTHING. Your clothing costs money. Your brand represents you. Once something is printed incorrectly, a refund for the printing doesn't necessarily replace the clothing that was ruined. I learned that lesson the expensive way. The big guy excuse is he works a lot. We all work a lot. That's life . That don't mean treat people less or work lazy !

Needed to get two tops custom embroidered so I came to Turtleworks for the first time to get it…read moredone. The storefront is a bit confusing to find if you haven't been before because their suite is located inside an office area. You have to pass a set of glass doors and then turn a corner to get to their shop. If the door is closed, just call the number on the door and they'll let you in. When I dropped off my tops, I talked to an employee who noted down my design and information. I ended up paying $15 per top which I believe is quite reasonable. Their turnaround was really fast too; both of my items were ready for pick-up 2 days later. I initially contacted them via email regarding their services and overall their communication is quick and clear. Sherry and her team are very swift and kind. She told about how her shop supports individuals with special needs which I think is great. Would highly recommend!

Special-needs friendly embroidery business. The love and kindness shine through everything they do.read more

I was blown away by how easy it was to communicate and work on a T-shirt project with Marshall. He…read moreis transparent, communicative, and anticipates customer needs. I was most impressed by his efficiency. It was the fastest t-shirt process I've ever experienced. Also, bonus for the fact that they prioritize schools and understand May-hem scheduling. I will be highly recommending them for future projects. Can't wait to see our T-shirts!

Fast response, easy to work with, good prices, friendly team. Definitely will use them again &…read morerecommend them

I was looking for a last minute embroidering service and Jorge the owner answered within the first…read more10 minutes. I was connected right away to their executive assistant, Roberta and immediately set a time for that same day. I went and helped with the design Two sweatshirts embroidered in less than 30 minutes. I was in and out of there. It was about $60 (I can't remember how much) But it was a good price for me. I was pleased with the work! I forgot to take a picture of the sweaters but I the gift ended up being a hit! I recommend them! Note: this was for one embroidery on two sweaters. For multiple embroidery pieces and more bulk items please plan accordingly.

Definitely get your custom products done here! I had a family trip where we decided to get custom…read moreshirts right before and they were able to pull that off and make us 21 shirts in a time crunch! Not only did they make them super fast, but they also did it with amazing quality and followed my instructions to a T. Since this was a very special once in a lifetime family trip they even hooked us up even tho we went to them last minute! If you need any work done, I wouldn't hesitate to reach out as their customer service and quality is the best I've seen! Thank you all so much for doing the amazing work and squeezing us in before our trip began!

I highly recommend Ahmed for his exceptional professionalism and expertise, particularly in…read morehandling last-minute requests. Despite tight deadlines, he consistently rises to the challenge and delivers outstanding results. His support for my companies, both in terms of shirt production for my detailing and work companies, has been invaluable. Ahmed has successfully tackled every challenge presented to him. Thank you, and I confidently endorse his services for professional shirt printing needs.

I was in need of a last minute custom made t-shirt for my 10 years old birthday. Came here and was…read moreassisted right away as there were no customers. I explained to the staff (possibly owner) what I wanted and he worked on it right in front of me. I was able to view the design from the screen above the wall. He showed me the shirt sizes so I can compare a YXL to an adult XS. The shirt quality is good as it's thick. He asked me to come back in 15 mins and it was ready when I returned. Given my last minute need it was pricey (almost $50) but I needed it for my son's party that night.

I've been using Graphic Effect for years, and they've always done an amazing job for me. They've…read moremade all of my company shirts, hoodies, hats, and even signs over the years. The quality of their work is excellent, and some of the shirts they made for me years ago are still in great condition today. I've tried a few other companies in the past, and in my opinion, they don't even come close to the quality and service I get from Graphic Effect. Edgar, the owner, is always very responsive, professional, efficient, and easy to work with. He gets everything done in a timely manner, and he always makes sure the finished product comes out looking right. Their pricing is also very reasonable, especially for the quality of work they provide. They're conveniently located in the North Valley area of San Jose, near Independence High School. If you're looking for custom T-shirts, company uniforms, hoodies, hats, sports apparel, event shirts, or anything custom printed for your business or personal use, I highly recommend giving Graphic Effect a call. I've trusted them with my company apparel for years, and they've never disappointed me. Great quality, great service, and great people. Definitely a five-star business in my book!

I was looking for a place that does emobroidery for driver hats as a gift for my groomsmen on my…read morewedding day and stumbled upon Graphic Affect on yelp. When searching online not many places do embrodiery on driver caps or they were overpriced. I inquired online and got in contact with the owner Edgar. He told me to bring my driver cap in so they could take a look and see what they could do. I came to the shop with the driver cap that I had purchased on Amazon and the owner Edgar said they would be able to do it for which I was excited about and for a good price. I'm so glad I was found Graphic Affect to help me out. Edgar provided his recommendations on the font, color, and design to make the names show up nicely. I had 10 caps that I needed emobrodiered within a week of my wedding. Edgar and his team were able to get the embroidery done just in time for the wedding! Highly recommend! Very friendly and easy to work with! I appreciate your help in making my vision come to life! My guys loved their hats!

Great neighborhood printing business. Easy to work with and offers a quick turnaround without extra…read morecharge. Someone is always available for consultation if needed.

I brought 4 shirts to be screen printed and they accepted them and asked me to call back for an…read moreestimate and timing. I texted and called 4 times over two days only to find out they can't do the screen printing. Terrible customer service!

These family sweatshirts we got for our Christmas vacation turned out amazing! I went to Cynthia…read morewith my idea for a Griswold Christmas look with our last names meshed together and she helped out these fantastic sweatshirts together for me. They made our Christmas PJ's extra special for our very special European family vacation!

The staff is exceptional, turnaround time is as good as you could hope for and the quality of the…read morework is outstanding. I have dealt with Embroidery companies for over a decade from huge manufacturers to more than a dozen in the Bay Area in Stockton. These guys are great

Greetings, A massive…read morethank you to SUY Prints for accommodating my last minute request so well. The customized tie-dye t-shirts I ordered for a family trip was certainly worth it, very good quality and neat work. Promptness, professional work and a clean flow of communication with timely delivery as promised is remarkable. I truly recommend SUY Prints! They are really good.

Visited many local print shops for a first order of 100 corporate T-Shirts. Shelly and team were…read morefriendly and beyond wonderful to work with. As these projects often go, we went through several rounds of testing and samples. The project had gone on nearly 3 months before we had even placed the order. The SUY team was responsive and kind the entire time and they consistently delivered quality samples. The printing itself was voted best quality by 4 of 4 company leaders, and I was told to order from them regardless of price. At an order quantity of 100 shirts, SUY Prints beat the quoted prices from other shops by $4-6 per shirt, which is significant for a print-only order. I'll be going back for any future printing/embroidery needs. These guys do great work. Highly recommend

I was recommended Cam by a friend who had previously used his embroidery services, and I was really…read moreimpressed with the quality of his work. When it came time to order graduation stoles, I knew exactly who to go to. I needed 12 graduation stoles embroidered, each with different wording. Although his shop is small and tucked away off the side of the road, don't let that fool you. Cam is incredibly genuine, detail-oriented, and takes pride in his work. He asked plenty of questions to make sure he fully understood what I wanted and even created a quick mock-up when I dropped off the stoles so we could visualize the final product. During the embroidery process, he also called to confirm the wording and placement one last time to ensure everything came out exactly as I envisioned. His turnaround time was quick, and he called as soon as everything was ready for pickup. I would recommend bringing your stoles to him as early as possible during graduation season since he has many orders to complete. I paid half upfront when dropping off the stoles and the remaining balance when I picked them up. The embroidery only costed me between $12-20 per stole depending on what was embroidered. The embroidery itself was excellent. The stitching was clean, professional, and didn't warp or distort the fabric at all. Even the backing was trimmed neatly, so it wasn't uncomfortable to wear. Overall, I highly recommend Cam's embroidery services, especially for graduation stoles. He's located just a couple of miles from the SJSU campus, making him a convenient option for students looking for high-quality custom stoles at about a fraction of the price of what the university charges.

I went to Cam who is very nice and overall a sweet person. I came in and got my white scrub top…read moreembroidered with my school logo. He was extremely fast and efficient. He even called me to let me know when my items were ready for pick up. This is truly a place to get anything embroidered done for a really affordable price.