Another exceptional visit & project well executed from iCustom Oakridge Mall!! Since we decided to do a very last minute and impromptu trip to SoCal's Universal Studios, iCustom was the only option in satisfying my custom ideas|dreams. Our arrival was met with multiple groups of people already waiting to be helped. Don't let this discourage you, the staff works pretty quickly. Depending on how intricate the order is, the wait may be longer but I appreciate the staff not rushing customers. My advice is coming in with some screenshots of what you are in need of. The employees will give their own recommendations and adjustments that would ensure a beautifully made product. Cost is pricey but fair! Project can typically done within a day or so. These guys work quickly!! 5/5 stars. Our tees came out great and our whole group coordinated well for our Universal trip. The star details on the design were left out but the finished product was still very pretty. RANDOM TIP: I find handwashing our tees adds longevity to the print. read more

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BEFORE YOU PAY, CHECK THE POSTED PRICE BOARD AND CONFIRM YOUR PRICE. 1/5 -- I DO NOT RECOMMEND iCustom at Oakridge Mall I gave iCustom multiple chances because our first few experiences were actually good. In the beginning, they took the time to work with us, go over the designs, sizing, placement and colors, and make sure everything was right. Unfortunately, as we became returning customers, the experience completely changed. By our fourth order, I felt like we were being rushed out instead of receiving the same attention we received in the beginning. Rather than sitting down and confirming every design, they acted like they already knew what we wanted. That resulted in problems throughout an order of around 15 shirts. There were misspellings, changes to my logo/design, inconsistent shades of green and red, front and back designs that didn't match, different font sizes, different logo sizes, inconsistent placement, and other issues. This wasn't one small mistake on one shirt. I continued finding problems as I went through the order. I purchased the blank shirts myself from another store for about $15 each, so even though iCustom eventually refunded what I paid them for printing, I was still left with roughly $200+ worth of my own clothing that had already been printed incorrectly. Another issue I believe customers should pay VERY close attention to is pricing. During my own visits, I personally received different quotes for bringing in my own clothing. On my first visit, I remember being quoted around $35. When I said I wasn't paying $35 because I was supplying my own shirts, the price came down to $25 and eventually $18. On another visit, I was quoted around $40 until I pointed out that I had previously paid $18. Later, after noticing the posted pricing board in the store, I was charged $15. I've also personally been present when other customers brought in their own clothing and asked about pricing, and I heard different prices being quoted to different people. That's why I strongly recommend that anyone shopping here LOOK AT THE POSTED PRICE BOARD YOURSELF BEFORE AGREEING TO A PRICE. Don't assume the first number you're verbally quoted is automatically the posted store price. Ask questions, confirm exactly what you're paying for, and get the price settled before handing over your clothing. As a business owner myself, consistency and transparency are extremely important to me. A customer shouldn't have to negotiate their way through multiple different prices to figure out what they're supposed to be paying. We also contacted customer support about the problems with our order. We explained what happened, but we never received the follow-up we expected, and I never heard from the manager. A returning customer should receive the SAME care and respect as a first-time customer. You shouldn't become less attentive because someone continues bringing you business. In the end, this situation became a blessing in disguise because it pushed me to find another print shop charging around the same amount, but the experience is night and day. The new shop actually has us sit down at a table. We go through every shirt and design. We discuss exactly how big the print should be, where it should go, what colors we want, and which graphic belongs with which clothing item. They organize everything before printing. If we don't have a finished graphic, they'll even work with us to create one. THAT is how custom printing should be handled. After experiencing the difference, I personally will not be returning to iCustom at Oakridge Mall and cannot recommend this location based on my experience. MY BIGGEST ADVICE: READ THE POSTED PRICE BOARD, CONFIRM YOUR PRICE BEFORE PAYING, AND MAKE THEM VERIFY YOUR SPELLING, COLORS, SIZE AND PLACEMENT BEFORE THEY PRINT ANYTHING. Your clothing costs money. Your brand represents you. Once something is printed incorrectly, a refund for the printing doesn't necessarily replace the clothing that was ruined. I learned that lesson the expensive way. The big guy excuse is he works a lot. We all work a lot. That's life . That don't mean treat people less or work lazy ! read more

March 17 2025 - Excellent store that does customization. I paid $35 for vinyl letters and numbers to be put on a new Sharks Jersey. The employee was very precise with the creation of the decal and made sure it was aligned perfectly. I will see if the letters stay after washing but first impression is the letters are set well into the material. Ill update this in a year after I have washed it and see how it looks. I bought the jersey at the store across from them. Great price of $65. It's not like the $250 ones they sell that are probably better but this is more suitable for me as I only go to about 2-3 games a year. read more

iCustom Oakridge Mall - Screen Printing/T-Shirt Printing Near Me - San Jose, California

I just went in to ask a basic question and pick some shirts for them to work on and there was only one other customer he was attending to. The guy tells me come back in an hour. I'm short on time. Customer service sucks when I went there on 12/17/25 at 1145 am. I guess he didn't want my business. I wasn't even bothering him. I was just picking shirt sizes. read more

Custom dog shirts and items for Xmas gifts. The guys at I custom were able to make various items: shirts, tote bag, grilling/kitchen aprons etc as Xmas gifts. The photo editor did a great job and they were able to get all the items done just a few days before Xmas. Definitely recommend! read more

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Abdul is the man for all your printing needs. Great service, quick setup and turn around.

Easy to work with this team. Only downside is their shirt selection is a bit limited in color and size on hand, but they let you bring your own shirts in and save costs. They took a little longer than I had hoped during the, but still in time for our fun trip, and way faster than etsy or amazon! There was even time to fix an error with a missing name. Overall it turned out great and absolutely love the quality of their work (design, edit and screen printing) - it looked very good on everyone! read more

iCustom Oakridge Mall - Birthday ears - Screen Printing/T-Shirt Printing Near Me - San Jose, California

I had a wonderful experience at iCustom Oakridge mall today. I needed a sweatshirt with a pattern of four photographs and labels. They needed to be large and clear as the sweatshirt was for 103-year-old relative's birthday. The clerk was incredibly helpful and understanding. The result was a beautiful garment that exactly met my needs, finished within three hours. I really appreciated the excellent service. This was my second very positive experience with this store. read more

This review is long overdue but life gets in the way of our best intentions- however I'd like to highly recommend Abdul and icustom Oakridge. He was able to accommodate a last minute order and it came out beautifully!! Because it would compromise the privacy of a service professional that works with children I can't post a picture of his work but it was flawless. I will definitely be a repeat customer very soon! (Like in a few weeks LoL)Thank you Abdul and icustom- looking forward to my next project! read more

Quick, easy and fair price for a screen printed t shirt. Brought my own tshirt a emailed them the design. Came out great. Would recommend

I got custom printed t shirts for work. Work was done quick and with great quality. Mohammed was very helpful and provided the best service. I highly recommend this place for your needs. read more

Worst service in town. I walked in asking the guy for a previous bid through email shown at my phone screen in regard to 40 business shirts embroidery and most likely hundreds through out the years. Apparently the clerk didn't know what a "bid" meant. Which is just a quote In business language. He immediately told me not to talk to him like that. I couldn't believe the level of service this guy is offering. I told him his service sucked and I wouldn't return. he quote "if you do I will shoot you" I just walked quickly to avoid him pulling a gun from behind his counter. This is crazy! At the oak ridge mall. I will be posting this in other social media sites and sending this same message to Mall officials. read more

iCustom Oakridge Mall - Proof of my story this is the bid Proposal for the company I'm employed with. I - Screen Printing/T-Shirt Printing Near Me - San Jose, California

I have looked for so many businesses that were affordable and can make the best quality clothing for what I was looking for, and this business went above and beyond my expectations and surpassed them in every single way possible!! Sam helped me and made this experience super pleasurable and I couldn't have found a better place than Icustom! They do it all!!! From custom hoodies, shirts, sweaters.. etc! I would highly recommend to come check out this location! The service here has always been amazing! read more

I walked into the store today at 10am and showed the man a picture of a historically black college university T-shirt. I wanted to get made. The heavy set middle eastern man that has curly black hair Laughed and Smirked at the shirt idea. I paid $44.95 for my order and left. I picked the shirt up after work about 6pm Got in my car and realized that the word university was messing a Y. When I told the man this over the phone he said with an attitude Oh My God just bring it in. I walked back in the store he never apologized. He just kept saying it's okay, it's okay, it's okay. I told him No it's not okay. The word university is not spelled correct. I would like it fixed. He said fine come back in 1 hour. What a inconvenience and poor customer service. I'm pretty sure I want shop here again. Even though my children have brought a few anime hoodies from here costing $85 each That they were happy with. I didn't like his disrespectful and unprofessional response to my order of a historically black college university T-shirt. read more

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I can't believe how horrible the experience was here. We had to have two polos embroidered in three days - which we were promised were going to be completed with a day to spare. Two days in we call and he doesn't have the shirts done. Then the two polos we provided he ruined because he took them next door to a Hat store to have embroidered. He never took them to Pleasanton as promised because that's where they actually do the work. We were under pressure to get the shirts so we bought two more shirts and he promised us to compensate us for the shirts - which never happened. Needless to say the next two shirts were also ruined as well and placed too high on the shirts and here we are - three weeks later still no refund or call. The night before our event he left early and left the stitch work again to the guys next store at Lids to embroider the shirt. Shady. We do a lot of our own print work but we do not embroidery. We created the design and supplied the shirts and still had zero success in two attempts. Avoid this place and find a better place - the work here is spotty at best. read more

iCustom Oakridge Mall - Doesn't look too good does it and how higher is this next to the collar?! And he still has not refunded the money he promised. - Screen Printing/T-Shirt Printing Near Me - San Jose, California

This guy gets it done. And right. I had kind of an intricate design/picture. Needed a couple of spots removed and he was able to do it. Always done in a timely manner. Very professional. Good attitude. Highly recommend this place. read more

iCustom Oakridge Mall - Shirts, sweaters, designs - Screen Printing/T-Shirt Printing Near Me - San Jose, California

Fast, helpful, friendly, good selection of clothing, great final product. I emailed my graphic to them, and was able to pick up same day which was likely my luck, still nice to be able to do, though. I had a white shirt printed on, only downside is the shirt (mens small, white) fit my bf sort of weird, it's tight around the ribs/armpits with sleeves that are a tad flared when compared to the ribs/armpits fit. Will use them again for future print jobs. read more

Amazing experience having sweaters made to my 3 kids wants! Nicolai was awesome in helping my older ones dreams come true! Putting Tom Holland on a sweater with her name. Haha! And my younger ones with their obsessions of Marshmellow and Deadpool with her other favorite Stitch!! Definitely worth the price to see the happiness on their faces! Thank you so much Nicolai for the great experience!! read more

iCustom Oakridge Mall - Screen Printing/T-Shirt Printing Near Me - San Jose, California

Who doesn't love customizing their own shirts? You have this design in mind and you want to go to someone that can transfer that idea seamlessly into something you are proud to wear. Sent my shirts here with my desired font and logo and Moe impressed me beyond belief. He exceeded expectations on the look of my shirts and my deadline I needed them by. You can also pick from the array of clothing they have there if you don't have your own shirts. I would definitely recommend this shop to anyone who is looking for something custom and for service that goes beyond excellence. Moe was a pleasure to work with. Thanks Moe for your professionalism and for the great job on my shirts! Solid 5 stars. read more

iCustom Oakridge Mall - Came out so well! - Screen Printing/T-Shirt Printing Near Me - San Jose, California

So sad this shop's service has gone so downhill. I emailed an order request on a Monday. When I hadn't heard back on Tuesday I figured I'd just stop in and ask in person and get a quote. The shirts I wanted were from an online shop I'd ordered from that never actually sent the order. So I knew what I wanted the shirts to look like. The guy looked at the email and said yeah, they could do them. They'd just have to charge a graphic design fee and I could either buy shirts there in the store or bring in my own, so I bought the shirts there. It was pretty pricey (1.5 x as much as online) but he said he could have them ready that Thursday so I figured it was fair for such a quick turn around. I came back Thursday to pick up. It was a different guy working. He had no record of my order!! He was able to go back through the emails and see that I had emailed in a request. And I had my receipt. But the order had never actually been placed. He said it would be ready Monday afternoon around 4. I ended up getting tied up Monday and not being able to make it. So I called Tuesday to confirm it was ready only to be told nope, they were still working on the graphic design. The guy tried to make it sound like it was my fault that I paid them to design it instead of having the design myself and that's why they were so late with my order. The designs were mostly just fonts/wording. He asked me what I wanted him to do and I told him they were way past the promised time for my order and I wanted my money back. He asked what if he had them ready that night? I said fine, but if they weren't I wanted the refund. I called a little before 7 (the store hours are listed as open til 9). He told me they still weren't ready and they were about to close. I told him I wanted my money back. He told me he'd have to give me the owners number and when I said ok, let me get a pen he HUNG UP on me. At this point I contacted my bank to dispute the charge. Finally the next morning someone else called me and said my order was ready. Two of the shirts came out exactly as requested. The third shirt they left off the punctuation and it just looks stupid. At this point though, I was too fed up to argue with them anymore and just took the screwed up order. He apologized for the delays and offered 25% off my next order. But there is no way I will be doing business here anymore. read more

I went in today with my wife to get some stickers printed for wedding favors. The owner of this place is amazing! He looked at pictures of reference and created something better than what we expected and the quality of the stickers was perfect! He's also an honest person! He accidentally overcharged me and I didn't realize but when I came back to pick up my stickers he reminded me that he accidentally over charged me and instantly refunded me what he owed me. read more

I was VERY pleased with iCustom....I needed a custom T-shirt within a few hours....I didn't have a real design created but had something in mind....the employee there (can't remember his name) was AMAZING!! He helped me go to Google and find some ideas....I changed my mind like three times and he did not complain once!! He finished my design and 30 minutes later it was done PERFECTLY!!! I will DEFINITELY use iCustom again and will recommend them to ALL my family and friends!!! read more

iCustom Oakridge Mall - T-shirt - Screen Printing/T-Shirt Printing Near Me - San Jose, California

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This is legitimacy! Who turns around a custom order in 24 hours. TOTALLY CUSTOM DEDIGN and Mykola (Nicolai) brought it to life. Nicolai is what you need in customer service and computer wizardry! You get what you pay - and - I would of paid more! (Just kidsing Moe -the owner) I love the feel and quality of the wearables! In all seriousness- I encourage whoever is reading this to try them out. Thumbs way up!!! read more

iCustom Oakridge Mall - Beautiful Custom Hoodies - Screen Printing/T-Shirt Printing Near Me - San Jose, California

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Overall it was a great first time experience for me . After finally have the courage to customize a memoriam for my loss mother . The designer was patient, kind , and very compassionate and provided me with options and styles . It resulted in a emotional result yet AWESOME T-shirt with great sentimental value. To me those moments are priceless and unforgettable. I was provided with great customer care it was convenient and efficient. The designer went above and beyond. Would I recommend them absolutely. read more

I LOVE my shirt! Mo was so kind and my entire experience was great!! Got an amazing deal on my shirt and it was so well done and quickly as well. I will come back if I ever need another custom made shirt. I wouldn't go anywhere else after coming here! read more

iCustom Oakridge Mall - Screen Printing/T-Shirt Printing Near Me - San Jose, California

I really wanted to like this place, but ended up very disappointed. We dropped off 20 jerseys for our Jr. Sharks hockey league: 10 for home games and 10 for away games. We told Mo that these were for our hockey team, and we needed the names of the players printed on the back. We gave him a list of all the names along with the numbers, and our telephone number in case he runs into any issues, and to call us when the jerseys are finished. The total cost was $200, and we paid the $200 up front -- see attached receipt for proof of purchase. Even though we asked if there's anything we should clarify, such as the color of the lettering, Mo said, "I know" like he's done this a million times. Since other teams have had good experiences here, we left the store trusting Mo to do a good job. A couple days later, we picked up the finished jerseys. I am attaching a picture of half the results (the other half are the same but different colored jerseys). Notice the following problems: 1. There are FIVE different sized fonts used across the 10 jerseys. Notice how large "LI," "FLYNN," and "HARDY" are compared to all the other jerseys. I have no problem with "SCHLOETTER" being slightly different; it is a much longer name than anyone else's and will necessarily look different. 2. There is no excuse for "LI" being printed as big as the jersey number itself! 3. Each name is placed in a slightly different place on the jersey. Notice how "ELNAGGAR" and "HOAG" are vertically closer to their jersey number than "KINKOR" is to its respective number. Mo explained the following to us: 1. It is "impossible" for all the jerseys to have the exact same lettering. Note: At a minimum, all the jerseys should be very similar in size and in position. We sent all jerseys to one shop so they would be as uniform as possible. 2. He didn't want to print on top of the stitching, and all the jerseys were sewn slightly different from each other, so he did the best he could. Note: See the white "FLYNN" jersey pictured. He printed the lettering right on top of the stitching, anyway. 3. He blamed it on computer problems, and his press machine. 4. He said you should never print the numbers first and then print the names. You should always print the names first, and then the numbers. We had given him the jerseys with the numbers already printed, so there's not much he could do. Note: The numbers on the jerseys were already printed on every jersey, and the numbers were already the same size and position as each other, despite the fact that the jerseys are all sewn differently. So I don't see why the numbers are the problem. 5. The letters are permanently pressed on the jerseys, so there's no way to remove/replace them. Even though he had our phone number, Mo never called us once to clarify any issues. When we complained, he brushed us off. So we left the shop and gave all the jerseys to one of our coaches. When our coach returned to complain, he gave her the same excuses. With our coach's help, Mo ended up refunding $20 for the two "LI" jerseys. The lettering is so bad, no one would ever wear these jerseys. We never received a refund or offer to replace these ruined jerseys, which cost MUCH more than the $20 lettering on them. All these jerseys were BRAND NEW when we dropped them off, and our hockey season has just started. Our team now have to wear these very awkward jerseys for the entirety of their season. We will never go back to iCustom again. read more

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These guys can customize literally anything. From hoodies to t-shirts, from stickers to signs. If you give them a design or picture they can put it on anything. The store is full of tees on the wall and hoodies that display various pop culture designs, there is also a shelf of stickers with popular musicians and sports teams. This store is quite popular so it does get a little busy. So you will have to be patience when put in an order because it takes time to go over designs, fonts, etc. I placed my order in for some stickers and the time to complete the order took slightly longer than expected. I did not complain. When I picked up my order they had given me more stickers than I had ordered for my troubles, thats good customer service. If you need something customized for a yourself, small event, a special someone. This is the place, but keep it reasonable! Also if you check in on Yelp you get a free sticker of your choice! read more

iCustom Oakridge Mall - Screen Printing/T-Shirt Printing Near Me - San Jose, California

I don't know what the bad reviewers were blabbing about nor do I care. 1st shout out to my dude Momen. I walked in half hour before closing and my boy hooked me up 2 shirts and even had time to help 3 more customers with their orders. That's customer service. All while being helpful and a positive yes we can attitude. Real stand up guy. I suggest you bring your bizz here. Real recognize real. read more

iCustom Oakridge Mall - TM.Crusher. crush life - Screen Printing/T-Shirt Printing Near Me - San Jose, California

I came here once before a few years ago but unfortunately lost the sweater I made, so I came back today (a Saturday) and received help immediately from Moe. I already had a pre-made logo design I came up myself, so after a quick discussion of what I wanted, I emailed the logo to him using the free in store wifi. Within 15 minutes, I was walking out that door with a new sweater. I did notice a little mistake where a piece of the design didn't peel off correctly, so I just went back and Moe was able to fix it immediately. One critique I will give, I wish I could have seen where the design was going to be placed, before it was set down and heated. The logo is currently more to the right of where I would have wanted it, but it's not a big deal and overall the process was just as quick as easy as the last time I came in. Thank you Moe. read more

I actually have never encountered this store front face-to-face or in person, but looking at the pictures it looks huge! I actually have a logo I produced and called a couple of printing shops around my area in Southern California and nothing compared to iCustom in the bay! I talked to a Moe and he was more than willing to help print our shirts! I sent him our shirts and he even included 2 extra printed shirts in neon colors as a bonus! So proven, even without face to face interaction at this store, I was given exceptional service and can happily say I will be using iCustom again! read more

iCustom Oakridge Mall - Rockin' our shirts at the club! - Screen Printing/T-Shirt Printing Near Me - San Jose, California

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My boyfriend & I stopped by this place last Friday wanting to get custom T-shirts for the Vasona Lake K9 Cancer Walk in Los Gatos. My dog was recently diagnosed with Stage 4 Cancer (Lymphoma) & I was going to be raising money to help fund the rest of his Chemotherapy Treatment. My boyfriend came up with the idea of getting custom made shirts to help show support, & he mentioned this store that is close by. We stopped here already having an idea of what we wanted on our T-shirts. We were greeted by nice gentleman who took his time with us & asked us how we wanted our shirts (you can choose different color T-shirts, fonts, colors, style etc). After about roughly ~ 20 mins the guy who helped us said he could have it ready in 40 mins. We also asked him if he could make a T-shirt for my dog & he said yes as long as it's at least 40% cotton. We stopped at Target, bought a child's size stretchable t-shirt (had polyester & cotton) and came back to iCustom to drop it off. 45mins later, our shirts were done & I absolutely LOVE it! I was very pleased the way the design turned out & we wore them to the K9 Cancer Walk. We had so many compliments & people asking where we got it. I told them to check them out, other than the design/image being easy to fade once washed, I would still recommend this place to a friend. Just be sure to use a detergent that's color safe. I was very happy the way our T-shirts came out! read more

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Awesome work!! Didn't have very high expectations going in, but I was pleasantly surprised by the quality of the print, the shirt and the finished product! The man working there was very relaxed and knowledgable, he answered all of my questions and helped me find exactly what I was looking for. I ruined a shirt that I needed for work events and I needed another one ASAP and all I did was bring in digital copy of the logo on the shirt and I hand a perfect screen print inside of an hour and just in time for my work event!! Thanks guys, I owe you big time!! TL;DR? I highly recommend!! read more

iCustom Oakridge Mall - Love it!!! - Screen Printing/T-Shirt Printing Near Me - San Jose, California

Dope lookin shirts. I like that you can put your own design on it. Would get more clothes from here in the future. read more

iCustom Oakridge Mall - Screen Printing/T-Shirt Printing Near Me - San Jose, California

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Yesterday I placed a custom logo order for my non profit for the Black Lives Matter movement. The guy who took my order this day was very nice. He was very helpful. I was a bit concerned he did not proof my logo for my order. I have been a customer here at iCustom for over a year and have placed several custom orders for my company and my other corporation. The order was promised to be ready for 1pm the next day. Typically with small orders the guy would complete it while I shop and the work would be amazing. He would proudly show me the completed work before folding it nicely and placing it into my bag. Today when I returned to pick up my order a 2pm the shop was closed. Lights out and door locked. The mall was opened and I was very confused. iCustom was not answering their phones and I didn't receive an email from them letting me know of any changes. I waited then called later that evening around 5pm. The guy answered the phone like he didn't want to be bothered. I later found out he was covering for the first guy. I told him I was there to pick up my order. He looked around then grabbed my bag off the back counter. He the aggressively handed it to me. But quickly snatched it back before I could grab it. He asked if I paid for it. This was obviously a crazy question because iCustom will not start an order without payment upfront. I grabbed my bag and walked over to the couch to check my order. I found I was missing a custom logo mask and the logos on 2 shirts were fuzzy. He said there was no mask missing. I showed him my receipt and he then hopped on the phone to call someone. I asked my 10 year old daughter to hold my items while I talked to him about the missing mask and 2 shirts. 2 out of 4 shirt's design was pixelated. For 5 mins he argued with me about the quality. He said the shirts were NOT pixelated. I told him they were and if they were he was supposed to let me know the quality of the logo was degraded. I never saw the proofs prior to printing. Proofing designs on their computer screen has in the past been their normal process. He got frustrated with me snatched the 2 shirts from my hands and said he would not give me the other masks. He then tried to "snatch" the other items out of our hands. He said the he didn't want to do business with me. He wanted me out. I was banned from his store. He was the owner. He didn't have to fix my order and would just wanted to give me a full refund for the entire order. He reached for my shirts and tried to grab them again. I got very upset at this point and I told him I just wanted the 2 pixelated shirts re-made or just refund them. There was a lot of back and forth and he then sat down and refused to provide service. He said he would not give me my missing mask and he didn't care what I did. He just wanted me out. At this point I was then left with no choice so I called the police and he started recording me with his cell phone. He started yelling at the other customers in the store. He said "Look everyone, do you see this, you guys are witnesses, we have a "Susan". FYI... I am a black women. LOL!!! As I was on the phone reporting the incident he started yelling at me saying "Watch you are now going to report me for being a racist" I was not sure what was wrong with this guy. I assumed he has been called one before for his behavior. I told my daughter to get the mall security. I was afraid to leave the store because he would lock me out and say he gave me all of my items. I told the cops, this is why I would not leave the scene, on the phone. I am assuming this is why he called me a "Susan". It never crossed my mind that he was racist until he started yelling these things at me. I waited for my daughter to arrive with security. I pulled out my phone and recorded him because I no longer had a witnesses. This guy proceeded to yell at me saying I was no longer allowed in his store. He told me he did't care loosing my little money as a customer. He said he gets plenty of money and he will be in business for years to come without my business. My little money means nothing. He would be happy to never see me again because customers like me are a problem and have an attitude. Customers like me are not allowed in his store. He looked at the shirts and said "By the way I am throwing these away" He tossed them in the trash. I recording him. He looked at them and said "Oh I will do better than throw them away. I will cut them" He pulled them out of the trash, pulled out scissors and started to cut the shirts up. He said "These prints are not allowed in my shop. The guy who printed these shirts will be fired. You are no longer allowed in my shop printing items like this. I don't like people like you. Cops are good people and people like you antagonize them and force them to do the things they do. You protesting and looting the city. I am tired of you" I could not believe my ears. I was shocked at how much anger he had. Yet I was still recording. read more

iCustom is an awesome store. The salesman, Nour, was super helpful in making my dream project a reality. He ensured me that my project would turn out wonderfully and he diligently worked at producing it to the best of his ability. This man is truly skilled at what he does. I definitely recommend iCustom for all of your custom printing needs. read more

Bought 5 shirts yesterday (Saturday) and had the Owner put my business name on all shirts. I told him from the beginning I could wait til Monday to pick up so he doesn't rush in making them, he then proceeds and tells me no it will be done in 1hour. I came back in 1hr and a half still not half way done, I told him again this is why I was ok with waiting til Monday, he tells me give him 30 minutes. He calls me when I am driving home and tells me he's done but I left home I couldn't wait I have little kids, so I came back next day now (Sunday). I walk in and tell him I'm here to pick up order that was supposedly ready via his call! And nope he had to finish the 5th shirt because he still wasn't done. I am very unsatisfied with his behavior and the way I was treated will definitely not recommend nor refer to anybody! read more

These guys are amazing! I was so stressed out about finishing this sticker job I had to get some urgently and my computer crashed! From the minute I spoke to Noor on the phone, I was put completely at ease, knowing they would and could help me out. Thank God for these wonderful people. read more

Good help good service reasabnle prices Got my shirt done in 20 mints Moe was very helpful Thanks I custom read more

iCustom Oakridge Mall - Screen Printing/T-Shirt Printing Near Me - San Jose, California

Thanks Nick for the shirts that you printed for us. Fast turnaround and friendly service. Super satisfied! Ordered 5 shirts and they were done under 2 hours. read more

I walked into this shop and was immediately greeted by the employee. I brought in a shirt and he helped me pick out a good photo to put on it. The shirt was done very fast and cost me $25 for my large image. I am a fan... I went back in with another shirt and it was $20 for the image AND was ready within 20 minutes. read more