Everything from making appt. To get ride home & back when car was ready. Plus the service finished…read moreearlier than promised! Awesome service!

I have never met or dealt with such a professional, kind and knowledgeable person as Marco in the…read moreService Dept of Toyota of Oxnard. It was a complex and for me a very stressful situation but Marco spoke with the Manager of the Service Department (I'm so sorry I forgot his name, it might have been Chris) resolved it better than I expected, hoped or even prayed for. A lot of people will say "no" or "we can't do that" without going further, but Marco did. I know a lot of people say "don't take it to the dealership!" This place is the exception. Thank you Thank you Thank you and God bless you both.

The absolute most consistent exceptional customer service I have ever received from a single…read morebusiness. They are amazing from start to finish and brighten my day whenever I get to speak with them regardless of the reason. Thank you so much for all that you do!!

We recently visited your dealership, with the intention of purchasing an SUV, but unfortunately our…read moreinteraction with Dee left us feeling unwelcome and, at times, prejudged. The tone and approach gave the impression that assumptions were being made about us rather than focusing on providing a quality customer experience. As ready and serious buyers, this was disappointing. In contrast, the other team members we briefly interacted with--Brian and Sam--were much more welcoming and professional. Based on that experience alone, we likely would have moved forward with a purchase through them. Because of our experience with Dee, however, we chose not to proceed--ultimately a missed opportunity for a sale. We hope this feedback encourages a more open, respectful, and customer-focused approach moving forward. Thank you.

The best car buying experience we have ever had. We had a fantastic experience at Kirby Kia of…read moreVentura! A huge shout out to Deanna for being incredibly knowledgeable, friendly and transparent about pricing. The paperwork process was quick, and David was great so we could be on the road in our beautiful new Kia Telluride much faster than expected. Kirby Kia has a great selection of 2027 Tellurides that we drove all the way from San Diego to buy the car. Five stars all the way!"

10/10 Experience at Kirby Kia Ventura!…read more Such a seamless, easy, and honestly fun car-buying experience at Kirby Kia! From start to finish, the entire team provided top-of-the-line customer service and made sure I found exactly what I needed. Huge thank you to David Kim, George Estrada, and Jose Valdivia for going above and beyond throughout the process. Their professionalism, kindness, and attention to detail truly made the experience exceptional--from sales all the way through finance. I'm beyond happy with my purchase and highly recommend them to anyone looking for a stress-free and positive car-buying experience. Love how thorough they are and took time to show me how to utilize everything in my new car. Thank you again, Kirby Kia Ventura

I am interested in purchasing a corvette from Crown Dodge Chrysler, and I appreciate the excellent…read morecustomer service, as well as professionalism that I have experienced there. Mark the manager in the sales department has been very helpful, and has answered all my questions.

Bought a used Jeep Renegade from here back in 2021. Paid too much and wasn't my first choice, but…read moretimes were tough in COVID times. Fast forward to a month ago and we decided to trade it in for something else. For a few weeks prior, the people at Crown kept calling us telling us they "had a buyer for the Renegade" and that they would "completely pay it off", so I unfortunately took the bait. Spoiler: there wasn't a buyer and they offered half of what was still owed on the Jeep. Whatever, that's on me for still going through with a trade-in. My daughter needed a different car and she found one at the dealership we loved, so we went for it. Here's where my one star review comes in: They never checked what the exact payoff amount was on the Jeep and ended up being $900 short when all the financing was said and done. Second, it's been weeks, and they have STILL not sent payment to the bank for the Jeep, which means the amount owed increases everyday and I am still responsible for the payments on this trade-in car that I don't even own anymore. They said they need to wait until the new(er) car is funded, but it literally already is (when I log in to my bank, there are BOTH cars listed, each with payments due). Finally, like the cherry on top, I just found out today that they let us drive the new(er) car off the lot without insurance, which I am pretty sure is illegal! Good thing my husband thought to double check today. So like what other people have said before, I thought I was having a great experience in the moment, but SO. MANY. THINGS. ARE. WRONG. I really feel like crap about it now.

I would definitely recommend this dealership. The guys were very helpful and professional they…read moremade the process so easy and fast also they made me feel like if I was family.

Definitely recommend this dealership. Took my daughter to look for a reliable, affordable car and…read moreSteve & Ray made it happen!! They made the process so easy. The owner Steve, checked in with us often to make sure everything was working out for us. They got my daughter approved and a low interest rate...just overall an Awesome place to work with.

Bought a 2006 Toyota 4Runner from this dealership. The car is great and fairly priced for being…read moreused. It's been a couple weeks since I bought it and so far is running very smoothly. Dealt with George who gave great customer service. He made me feel very comfortable and was patient while informing me on things I wasn't to sure about. I am a single woman that isn't familiar with cars so it was really important I felt I could trust the dealership when making a large purchase. George your the man! Indoor Motors thanks for the new whip!

I just bought a car from Indoor motors! I am pleased by the professionalism provided by salesman…read moreJorge Galindo. He was very efficient and made the sales process so much easier and faster, I avoided the hassle of going to a dealership and spending hours waiting. I am very excited for my car!!!! Thank you Indoor Motors for great service!

I've officially reached 'frequent flyer' status with Lawrence Buck of New Car Superstore after…read morepicking up my 3rd Lexus. What keeps me coming back is his attention to detail - he managed to find the exact model and color I wanted when no one else could. No settling, no compromises, and no dealership stress, plus arrange home delivery. If you're looking for a specific spec and a broker who actually treats you like a priority, look no further. Thank you Lawrence, and thank you New Car Superstore!

Very easy and seamless experience working with Jamie. She was very proactive ensuring delivery of…read moremy sons new car. We will certainly recommend the New Car Superstore to friends and family and use again. Thank you!

I see a lot of reviews on the service department, where you take your cars into be serviced, but…read morenot really too many about the dealership itself. This will be a review of the dealership itself as we went to purchase a vehicle. We drove in without a salesman knowing we were coming or setting an appointment. We were greeted by someone and asked if we needed help and we're quickly set up with somebody to work with all of the employees we can't encountered. We're fine not super friendly though. It was hard to get anyone to smile back at you, meaning it didn't feel very welcoming. Once we sat down and discussed what exactly we were looking for the comparables we found at other dealerships, etc., and they realize that we were very serious about purchasing a car. Our salesman started to relax a little bit, warm up and be a little more friendly. Wood, that being said after we officially said yes to a car and went to sign our lives away, that gentleman we were dealing with was very friendly, very cheerful and very welcoming. The dealership itself was very spacious and clean and organized. They had a variety of vehicles to look at, and choose from. None of the salesman were pushy or overbearing, which is extremely refreshing and appreciated, just wish they were a little more welcoming and friendly when you walk in. We had a very smooth process of purchasing a vehicle and if we were ever in the market for another Ford, we would definitely come back again

Bought a brand new F150 from Ford under warranty, and it leaks water all over the inside of the car…read moreevery time it rains. Took it into this service department to fix it, and they hastily cleaned the sunroof drain lines and claimed it was fixed. Now that the warranty is expired, it's still leaking every time it rains. Turns out its not the sunroof drain lines, exactly like I predicted. I asked them to do right by me and fix the issue since I brought in my car under warranty to fix this. They said the sunroof drain lines are squeaky clean so that's not the issue (I know that), and I'm going to have to "authorize the expenditure" to "tear the vehicle apart" to find the issue. Suddenly this is my expense to bear, and they want to be extra thorough now that its not under warranty. This is after swearing up and down to me that they fixed my leaky vehicle before. By the way, the dealership was PACKED with other Fords that leaked after the rain, including a friend of ours. I asked to speak with a manager and my service advisor said he can't find the manager anywhere. What a nightmare. I'm super disappointed in this experience. If they make it right I'll update this review. Otherwise please avoid this dealership. And be warned: F150's leak water when it rains. Just Google it. Over a century of automobile manufacturing and Ford hasn't figured out how to keep water out yet.

We had a great experience car shopping for a Honda Pilot with Eddie & Cynthia Sosa. We needed a…read morevehicle that could tow and we were initially looking for a used SUV, but fell in love with a new 2025 Honda Pilot. The price was good and the service experience was excellent. Everyone was so accommodating and helpful. Cynthia went out of her way to walk me through the features and tech. Would definitely recommend DCH Honda of Oxnard! Ask for Cynthia, she is so knowledgeable and efficient!

WARNING: Prices are not properly listed, customer service is poor, and the dealership is not…read moretransparent. I had a very disappointing experience at this dealership when shopping for a 2022 Toyota Prius XLE. We visited on Easter Sunday, and the place was completely empty, no other customers in sight, so we expected attentive service. Unfortunately, that was not the case. A salesperson named Chris assisted us and brought us to the other side of the lot to view the Prius listed online for $22,890. Right away, we noticed several issues that were not disclosed anywhere: the car had mismatched front tires, two missing hook caps in the front, and a broken Toyota logo. None of these concerns were mentioned on the Carfax or listing. When we asked Chris about these problems, he repeatedly brushed us off by saying the car was being sold "as is." When we tried to get more details, he responded with a snarky comment: "I don't know, you want me to call the previous owners and find out?" That's completely unprofessional. if you're selling a car, you should at least be informed or willing to help your customers. During the test drive, Chris was unhelpful and seemed annoyed by our questions. He didn't explain any of the vehicle's features, including the different drive modes, which is something a buyer should absolutely be shown. The biggest issue came when discussing the out-the-door price. The car jumped from $22,890 to over $28,000. While I understand taxes and fees, they added over $2,000 for a so-called "color protection" and included charges for a GPS system that was apparently installed by the previous owner. Interestingly, Chris had no problem explaining those add-ons when it came to increasing the price. To make things worse, shortly after we returned from our test drive, they had another customer test driving the same car. Then as we were leaving the dealership, the Prius had suddenly been moved and was parked just two spots away from my car. no longer on the other side of the lot where it originally was. The timing felt very intentional and came across as a pressure tactic to create urgency. Overall, this experience felt misleading and frustrating. Pricing is not transparent, customer service is rude, and there is no willingness to negotiate. The entire situation gave off desperate sales tactics rather than honest business practices. It's been over a week since this incident and the car is still available. They keep calling me!!. Cynthia please don't bother calling me asking me if I'm still interested in the car. I suggest you focus on training Chris on a better sales approach instead. I have found another amazing Prius for a way lower price and a way nicer sales associate.