Luxe Paws is the best! I've been volunteering with them for over 5 years and I have found them to…read moreexacting but kind in their mission. Fun and thoughtful during their charity events. But mostly-- they want to make a difference in the cat community here in LA. And they are doing it with a TNR focused mission. Also, they have the cutest kittens and cats for adoption!

I am only giving this review because of the service from the business. 1, scheduled a trip and…read moreagreed on a drop off time. Arrived on time and the business was closed. Looking through the window, inside the business was dog running around, not being cared for. 2. Walked to the back of the business and back door of business, rear door open and the dogs ran out to a small area. The rear area chain link fence was not the best secured. 3. Anyone could have entered through the gate and taken a dog. 4. Called business several times and left message with the phone turned off. 5. Looking inside the business, the crates for the dogs, look as if pieces of junk were put together and they made it from scrap metal. I would be very careful taking any animals to this place. Owner appeared nice over the phone, but the price wanted was extremely expensive considering the inside of the business. I had two cancel two of three plane tickets due to a family emergency. Although I purchased the insurance, it did not meet the criteria. The owner claimed to have an emergency, which hopefully it was and not bad business practice. However, if not, same on her. ​

Arrived to the shelter at around 4:30, an elderly woman near the front desk was very kind and…read moreanswered my questions about a stray cat in my neighborhood. She sent me to the back-most desk (I believe it's labeled Receiving) to ask for more information. There, I spoke to a young man there who suggested I bring the cat in. He let me know she'd be spayed and released. I spoke to the elderly woman at the front again to ask if there were any options to get this cat spayed and put up for adoption. She acknowledged it was a good question, and advised me to go back to the Receiving desk, have a conversation with them, and see if there were any options. I went back to receiving as the elder suggested, but unfortunately I was met by a rude middle aged women who certainly did not want to have a conversation. She asked if I had a question, I said yes and reiterated the situation with the cat. She then condescendingly asked, "Didn't you just speak to another employee?" I confirmed, and just asked if there were other options besides spaying and releasing the cat (as the elder had advised me to do). She was incredibly condescending! She absolutely spoke down to me, as if I did not understand that cats *can* be free roaming. That's common knowledge - but in this neighborhood we have tons of coyotes. I've see so many stray cats go missing overnight only to find furry coyote poop along the street soon after. Disgusting behavior from a person working where literal animal's lives at stake. These employees, particularly this middle aged woman, need to be kinder. No one comes here trying to be a problem, we're here because we care about animals. It was close to 5 pm at this point, so I'm not sure if she was being rude because she wanted to head out for the day - but even that is no excuse. I hope she can recall her grade school lessons from many, many, many years ago and listen more actively, and speak more kindly.

So we came into the facility today 5/10/25 (Mother's Day) around 11:30am, my son and I, and a few…read morevolunteers let us know that if we had any questions to reach out. We said okay and continued looking around. After a bit, I went to the front desk to ask if we could meet one of the cats, Clawdina. A white female staff member with a bun told us she'd be right with us. We waited for quite a while and no one came, so we went back to the cat room and waited some more. At one point, my son and I were standing nearby while she was speaking with another guest. We didn't want to interrupt or seem rude, so we continued waiting, but we were never acknowledged again. Eventually, we just left. It was honestly really disappointing because this was our first time visiting and we were genuinely excited to meet Clawdina and potentially adopt her. We know black cats can have a harder time getting adopted, which made the experience even sadder for us. I completely understand being busy, especially working in customer service myself, but being ignored for that long without any communication felt unprofessional and unwelcoming. A simple acknowledgment or update would have gone a long way. Unfortunately, because of this experience, we don't plan on coming back.

Visiting the area for the weekend Walked in to get my two dogs some treats because I missed them…read morewhile on vacation and the two men working there were super sweet! Highly recommend

If you know about the owner, you'll love this place. I popped in here 10 yrs ago when I first…read morevisited LA and now I live down the street and thankful it's still around. One of the few dog rescue x store places that holds up well. I know a few and I'm not that impressed. Yes, I sometimes have no idea why I only have 3 things in my hands and spent $80. But I come back at least once a month and buy something that I know is over $5 more here than a regular petco. Don't get me wrong, petco's not beneath me-- they also have nice staff and they keep prices affordable so you can spoil your sweet pet, but it's also important to acknowledge that saving & showing up for animals with decency, is expensive. Gotta support the people who do it for the love of it, not the bank roll.

Just received a VERY important reminder from LA County Animal Services to keep pets safe in the…read moreevent of an emergency. Please see their content (in quotation) below mine. My husband and I had always planned (I feared) for such an event. We made a "go" bag (not unlike ours) for our furbaby complete with meds and food we lovingly prepared (to be added from the freezer). I enlisted a tutorial from our vet tech https://www.yelp.com/biz/p-a-l-pet-assistance-by-lory-sherman-oaks to properly administer SQ fluids and B-12 supplement. Our furbaby succumbed to kidney disease two months ago. Now all we have to worry about in an emergency is ourselves. Passing this info on as it applies to all creatures, four leg or two leg... "September is National Emergency Preparedness Month, and LA Animal Services wants to make sure your furry four-legged friends are part of your family emergency plan. Here's a checklist to create a family emergency preparedness plan. · Plan where you and your pet will stay in case you need to evacuate your home. · Prepare an emergency kit. Put together a bag of emergency supplies for your pet such as food and water for several days, treats, medications, toys, and blankets. Make sure that perishable items are replaced every few months. · Create copies of important documents for your animal such as vaccination records, microchip information, photos of your pet, your contact information, friends/relatives contact information, notes on feeding, medication, and behavior. Keep a copy off-site with a friend or family member, in digital storage, and tape a copy to a portable kennel. · Make sure you have the proper equipment for pets to ride in the car (carriers, harnesses, pet seat belts, etc.). · Have your entire family, including your furry family members, practice evacuating so everyone knows what to take, where to find the pets, and where to meet. Emergencies can happen at any time, so planning ahead and being prepared are key to keeping you and your family and your pets safe. Thank you, The LA Animal Services Team"

It's amazing to me how some people call, and you come out, others will call and you don't. Some…read morepeople call this place on me, bc I'm having car issues, and I had two dogs, some how one got away,any way , I heard one of the officers say they're going to call animal services, WHY BC YOU'RE NOT MINDING YOUR BUSINESS, WHILE ANYWAY THE PERSON THAT CAME OUT, IS SAYING HE'S HELPING ME, BUT HE'S NOT

Adopted Oso (now Grizzly) in October 2024 and he has been the most incredibly addition to our…read morefamily. I found my cute boy on petfinder which lead me to Kitten Rescue. After applying, we were reached out and did a FaceTime interview and showed around our apartment. We went to the Atwater village location and met our sweet boy (and so many other wonderful babies!) Kitten Rescue knows what they are doing with care and socialization, and is running a well oiled machine. The adoption fee was well worth it since they are all fixed, chipped, and vaccinated. I read a lot of people complaining about their kittens in pairs policy and adoption process which is honestly frustrating. Their policies and procedures are super fair and ensure the kitties go to quality homes. A denied application is not a good reason for a 1 star review... maybe do some cat care research before applying again.

Context: I have a 5 year old cat. I've been planning on adopting another kitten for months, but…read morecouldn't until I escaped my 9-5 job. First I was introduced to a kind brunette, but was shown around by a larger blonde lady. The latter seemed very against my job schedule (transitioning from full time to part time) and said the kittens must be fed three times a day. I said me or my family would always be available to care for her, and felt confident in my ability to do so. Now I understand wholeheartedly that foster mommies are VERY protective and only want the best for their fur babies. And the foster house was lovely, much better than any shelter! However... this one blonde seemed to have already decided I was unfit from the start. I hoped to speak with the lead brunette alone, but no dice. So I adopted my perfect baby from Pasadena Humane Society instead. The process felt FARRR less judgmental. I'm glad there are positive experiences from this place, but I know what the negative reviews might be getting at. Just... a large group of only white ladies staring me (asian) down hard for something I didn't expect to be quite so stressful. Feels like you're guilty till proven innocent. I do recommend Pasadena Humane Society. I also had to fill out a form with several restrictions, but the staff were so much more encouraging. They treated me as innocent till proven guilty, and I am so grateful for my secondborn kitty!

My dog has been having some skin issues and his skin wasn't in the best condition, so I was a…read morelittle worried about getting him groomed. But they did such an amazing job! They cleaned him so thoroughly and carefully, and his haircut came out really nice too. I really appreciate how well they took care of him, especially considering his sensitive skin. He looked so clean and fresh afterward! I'm very happy with the service and will definitely be coming back. Highly recommend!

No one could cut the famous bichon cut. Now i am sending my dog several time to this place, my dog…read morefound her beauty and bichon identity.

I LOVE this rescue. Great experience with submitting videos and filling out forms-very easy. This…read morerescue is very responsive and the fosters are amazing. I will absolutely 100% adopt through OCPomeranian in the future.

Supper sad, but they never respond to anything! Sucks because I have donated so much to them and…read morealso support! I need temporary home shelter for my two Poms and they never responded!

My husband and I have been fostering two bunnies from Bunny World Foundation (BWF) for about a year…read morenow. After losing our previous bunny unexpectedly, which totally wrecked us, we found immense comfort and support through this incredible community of rabbit lovers. Lejla, Jane, and the long-time volunteers are exceptionally knowledgeable about bunny care and wellness, and they truly care about every single animal. Bunnies are not "easy" pets, so having a whole community to lean on and ask questions around the clock makes the world of difference. Because of BWF, I've become a much better caretaker in providing a suitable environment, proper diet, and grooming. Fostering Popcorn and Zoe has been such a joy. It's unfortunate that people tend to overlook REWs (Ruby-Eyed Whites) because of their eyes, but Zoe is brilliant! She's a smart girl who has recently started zooming and binkying the second she hears the fridge open up until you set that nice plate of greens down. While she prefers her enclosure, if you step into her space, she'll happily demand pets and treats. Popcorn is a curious guy who explores the house every day as if it's his first time seeing it yet we can completely trust him not to chew on anything! He earned his name from the hilarious midair body shakes during his binkies, witnessing one will absolutely make your day. He is notorious for his afternoon nap flops as well. Zoe is definitely the dominant one, which means Popcorn grooms her every single day. We can always tell when Zoe tries to return the favor because she's... not great at it. Popcorn ends up looking like he just rolled out of bed! Both of them are incredibly well-behaved, used to being groomed, and will happily sit in your lap for hours during a grooming session. Hopefully Popcorn and Zoe can find their perfect forever home where they will have more space to binky and explore! If you are looking to adopt, foster, or support a rescue that truly knows and cares for rabbits, Bunny World Foundation is an amazing option.

I adopted my bunny, Floyd, back in 2020 from a rescue somewhere within driving distance of me. I'd…read morealways wanted one and he ended up being the sweetest boy I can imagine. I truly don't think I've encountered a creature sweeter than him. It was always my intention to adopt a companion for him but I couldn't figure out the best way to go about bonding. Life happened and somehow 5 years went by where I didn't have the time or confidence to go through the bonding process myself or the finances to outsource it. Honestly... I felt guilty constantly. I knew he deserved better. Rabbits form bonds with each other that are so beyond what humans could ever imagine feeling for one another, and I wanted this for him desperately. Fast forward, May of this year came and I was done waiting. After some time spent scouring the internet, BWF came up. I emailed them, along with a few other adoption agencies, and the next day I got such a kind email back from the founder Lejla. She vocalized that she could see how much my little guy meant to me, and was so kind. We set up a phone call where I got a feel for how knowledgeable and caring she and the rest of the organization is. When she told me that they actually offer complementary bonding services, I was sold. Lejla claims to be a bunny match maker. I love the idea of that so I had no problem just buying into it, but logically I know it sounds a bit silly (and cute) saying to other people. But listen. I described Floyd's personality to her over email, and immediately she sends a picture of this adorable white nosed cinamon girl. She says something like "this is his future wife... don't ask. I'm a bunny match maker". We set up an appointment, the girl bun she sent me a picture of was brought along with some other potential partners, but in my mind I was like "hey, we might as well just try them out first." They got along immediately. If you know bunnies... you know this is NOT always the case. I think she might actually be a bunny matchmaker haha. Floyd and his cinnamon girlfriend (I named her Bambi) had their first date on a beautiful sunset evening backdrop, and afterwards they were whisked away for their honeymoon. I'm coining the phrase bunnymoon. I got them back a week later, and I can't even express the happiness this whole experience has brought me. Floyd is in LOVE. Bambi is in love. I'm in love with both of them. I get to watch how happy Bambi is here in her home, she zooms around like a puppy. I get to wake up and see them cuddling or grooming each other. Every time I look at either or both of them my heart swells. There's so many benefits from adopting from BWF, this is way longer than I meant for it to be, but seriously. This organization is so good and so caring. Bunnies are really misunderstood here in U.S. and they're spreading such important information on how they really need to be treated. They give you so many great detailed resources on veterinary care, what types of food to give, which brands are best, the list goes on. They haven't failed me a single time yet. They've only brought happiness for me, and more importantly, Floyd and Bambi. I'm really grateful for BWF.

This place is where I discovered my love for aquariums! I'm not sure how I stumbled upon it or why…read moreI decided to go in, but it was during the COVID pandemic that I walked into Sunset Pets and was instantly captivated. I had never had any interest in the aquarium hobby, fish, or aquatic plants before. I had a 1-gallon cube with a sump, but without any knowledge of the nitrogen cycle (don't do this!), I impulsively purchased six bright endler live bearers, two of each color, and a very unfortunate female who had been accidentally shipped with the males. At the time, it was nearly impossible to find female endlers because endler breeders didn't want us to know how incredibly easy it is to breed these fish. A few months later, I had expanded my collection to nine aquariums, each dedicated to raising all the babies my fish had produced. They taught me the basics of cycling and how plants help eliminate ammonia, and I gradually began adding plants to my tanks. Once I had a few cycled tanks, I started keeping new species of fish. This shop also sells birds, reptiles, and rodents, but I can't provide my opinion on those because I've only purchased fish, aquatic plants, and fish supplies. They have an incredible variety of plants, tropical fish and cichlids, and even some saltwater fish. I absolutely love this place!

Amazing shop over all, love the owner's passion about animals and fishes. I'm coming to get some…read morelive rats for my snakes, it's a bit pricey compared to reptile factory. One small live rats is $7, meanwhile the reptile factory is $3.7. But it's a one stop shop, you can basically get everything you need. Definitely would come back if I want to start another fish tank.