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    Off the Leash

    5.0 (49 reviews)
    Open 10:00 am - 7:00 pm

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    10000/10 stars! I am so happy I found this place! I only wish I found this place sooner Absolutely amazing selection of top quality products and brands that I have not seen at any other store. It's quite impressive!! I have a very picky/snobby eater so I found this place on a whim but they have so many great options so I'm excited for my pup to try out different foods and hoping she will finally like one. Matt was extremely kind, helpful & knowledgeable!! They also gave me free samples which I was so grateful for since I've never seen a pet store do that?! So nice. Love this place and it will be my go to pet shop now! Highly recommend spoiling ur pets here!! Also parking is very easy and free!

    Olivia S.

    LOVE IT! Randomly found and turned around. Janiese was SUPER helpful, Jeremiah's a sweetheart and every member of the staff was welcoming. So many brands I'd never heard of (and I'm pretty aware of the high end, additive free stuff). Toys were also adorable! We have a moratorium on anymore toys rn but I def wanted to get him a few. Amazing selection and the prices were on par. Got a nice little selection for picky pants to snub. They have a rewards program and accept returns! What more can you ask for. Janiese also gave a couple treats, mindful of his allergies and the additives he doesn't eat. You can tell she truly cares. She's a cat lady too so I'm already a fan! Support local business and make the fur babes happy!

    Camilo H.

    They are just AMAZING! Really great place for pet lovers. I had the opportunity to meet them a year ago and I loved the experience from day one. Iván, Jenna and Janiese are very professional, friendly and know a lot about pets and everything that their care and maintenance require. I highly recommend them and I hope to continue to be a happy customer with the great work they do!

    Nare K.

    A M A Z I N G Service every single time I've walked into the store the owners have been so welcoming and kind. My dog is a very picky eater so they helped me pick out the right foods for him so he will enjoy his meal times more. So glad I found this place! And getting to see the adorable Daisy is always a plus!

    Europa and Luna.
    Gabriella R.

    I can't express my gratitude enough for this place. The owners are so extremely caring and knowledgeable. The foods offered here are obviously thoughtfully curated. The selection here isn't even offered at major retailers like Petco. THIS stuff is good. I have a tight budget but they were so helpful in explaining all kinds of ways I could rethink the way I feed my cats (most cat food out there has a bunch of fillers which is not healthful, as they are obligate carnivores!) They also offer CBD pet products. I called in a panic because the facility I got my cat spayed at did not provide pain meds for post-op, and I did not want to put her through a vet visit afterward to get pain meds. Off the Leash came to the rescue with info about pet CBD... which will save my cat a lot of stress/inflammation and will save me a lot of anxiety. The selection here is top-notch in terms of quality and the prices are better than anywhere else I've seen. Go here if your pets are your fur-babies and you want to truly feel confident that you're providing them the best lifestyle possible!! Thank you Off the Leash

    Super high quality pet bed made in LA by WOC company! Support small businesses!
    Christen C.

    When I looked inside the window of this pet store, I legit squealed!! If you're a dog mom such as myself, I live for keeping my dogs happy and giving them the best life ever! So you can imagine how happy I was to see a new pet shop open in Glendale!! Theres a HUGE selection here of pet food, treats, toys, collars, grooming supplies, pet health and wellness products, I was so impressed with their selection! They also carry hard to find products like artisanal pet goods, and toys and toys and treats I've never seen anywhere else! So that makes me doubly happy to support a small business as well as local makers and crafters they carry! Totally curated pet products! The owners are super friendly and helpful and even sent me home with some sample treats to try for my dogs (which they loved!!)! I purchased a beautiful handmade Mexican serape bed and a rare find blush pink serape blanket (both locally sourced from a WOC small business in LA!!) I got it for my girl dog but I ended up using it for myself! I love their assortment of treats for dogs, esp that they have super soft treats too for dogs without any teeth! On my second visit I picked up a soft collar for my younger dog and some new soft toys. She usually tears through them in 30min, but they carry a specific brand for tough chewers! Heaven!! I got 2 and they're still going strong! A fantastic addition to Glendale and Los Angeles dog and cat owners!

    Willie, blissed out after an extra-special treat from his favorite treat dealer.

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    3 months ago

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    3 months ago

    Great place! New location is more spacious. Always helpful and kind. Great place with lots of options!

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    3 years ago

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    3 years ago

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    1 year ago

    Great selection of hard-to-find, high quality food products and treats. Friendly, helpful staff.

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    2 years ago

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    4 years ago

    Staff was very friendly and helpful. Good selection of dog toys and treats for a small store. Will be back.

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    4 years ago

    I love this pet store! The owner Matt was so kind and helpful. Definitely coming back. :)

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    Page 1 of 2

    Ask the Community - Off the Leash

    Review Highlights - Off the Leash

    Especially Raven, she is extremely knowledgeable and taught me so much about what goes into our pets food.

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    The Urban Pet

    The Urban Pet

    (139 reviews)

    Stepped into this heavenly pet store w/ some friends today & we felt like we were in a Disneyland…read moregift shop but for pets!!! The many brands of wet food / dry cereals for the paws in your life! Annnnnd my wordy... the toys, bday pet gifts, and outfits for every season! I could go on & on. I was amAzed at every corner of this store. Marcella greeted us at the cash wrap station & we immediately signed up for membership! Cannot pass up a special deals day. Lol We were even encouraged to bring our pets into the store next time so now I just want to start asking neighbors if I can bring their pet into the store as a field trip. Haha Honestly enjoyed the store & I will be back at feeding times for the koi fish in the pond. Those koi's were such a tranquil friendly vibe.

    This place has become incredibly frustrating. I have been in the shop five separate times, and not…read moreonce has anyone asked if I needed assistance. Customers are left wandering the store while employees sit behind the counter eating and socializing with one another. When the shop was located across the street, the staff was attentive and welcoming. The difference in service now is disappointing. During my most recent visit, there was an employee with dark hair standing behind the counter while the entry alarm clearly signaled that customers were coming in, yet no acknowledgment was made. At this point, I would recommend saving your time and choosing another option.

    Burbank Scales N Tails

    Burbank Scales N Tails

    (263 reviews)

    I've been coming to this pet store for a couple years now and it's honestly one of my favorite. The…read morestaff is all super friendly and knowledgeable. They have such a large variety of aquatic animals and reptiles! It really feels like a mini zoo when you come in here. There's a very small parking lot located out front but there's lots of street parking. Also lots of small businesses in the area to check out and support!

    This is the neighborhood "mom and pop" type pet store. It is quite unkempt on the interior, but…read morethey have a good selection of live animals, feed, and supplies. FYI I come here for aquarium needs. Pros: - accommodating staff. Requested a plant that didn't have a label and the employee asked her boss and they were able to sell it to be for a great price - great selection of reptiles (snakes, lizards, etc.) - one of the few places that consistently has springtails or isopods - I don't talk to people but every time I've shopped at the store there always seems to be a good conversation happening - prices seem standard, though I've compared and they often have slightly lower live aquatic animal/plant prices. Support local! Cons: -not the friendliest staff, I often don't get a "hello" at the register, let alone be told the total amount -There's been an unused, dirty fish tank wall as long as I can remember and it's just in the way and ugly (but i understand the struggles with hoarding) - they don't have a lot of aquarium plants and most plants do not have prices. -understaffed it seems, so be patient with them (waited about 30 mins to be helped cause there was only one person working the aquarium area) - bird cages look unhealthy The place needs to be cleaned up. The staff needs to have better work ethic. That being said. Scales N Tails has been my go to pet store since living in Burbank. I have conures, but I refuse to buy anything for my birds here. BUT I do also have paludariums and a pond and this shop has provided me with most of my live animals and plants. I have not had any issues with disease or mortality. Not the best, not the worst, but definitely one of my favorite places to shop!

    I-Stay U-Go

    I-Stay U-Go

    (34 reviews)

    I can't say enough good things about I-Stay U-Go!! Hilma is super friendly, professional,…read moreknowledgable and has a sincere passion for animals which is very evident from the way she treated my puppy. At one point, my puppy, Molly was licking Hilma while she was getting groomed, for her first time there no less!! I couldn't be happier with the service. I love that my puppy didn't have to wait in a holding area with a bunch of other dogs waiting for their turn like other places. Hilma was also kind enough to give me some tips on how to care for Molly's fur and ears as I'm a first-time owner. Molly and I will definitely be returning!!! Oh, and the place is totally adorable!

    We used this place for two different services when we lived in Glendale. One was grooming for our…read moreAustralian Shepherd and the other was for petsitting & walking. This review is mainly for the petsitting & dog walking because we decided that was the best service they provided us. Just a quick note on grooming -- They only lost one star because the grooming wasn't entirely up to our standards. After our grooming visit, our dog experienced some temporary skin irritation on her back - possibly from dryer burns, hard brushing or just an allergic reaction to a shampoo used. Also, her hindquarters were clipped awkwardly, although that one may have been my fault for being unspecific in my request. Our dog and cat seemed like they were well taken care of on all the occasions we left them in this company's care. It was clear that our dog loved them. Our cat is sort of a snob, so who knows what he's thinking, but he did seem as content as usual when we got home. Tammy was our main sitter/walker there and our normally shy dog adored her & her little dog. Sometimes we'd run into them in the neighborhood and Star would get super excited to say hello. That says a lot! Also, the company was great about communication, before-during-after, provided easy billing, set up easy key exchanges and they were always pleasant & gracious. It was also nice that our home was always clean when we got home and everything was in its proper place. We recommend their petsitting & dogwalking services to others in Glendale. And we wish we didn't live so far away now so we could keep using them!

    Petco

    Petco

    (125 reviews)

    All paws way up for the grooming parlor at Petco El Monte! My chihuahua dachshund mix Darby was due…read morefor a routine nail trim and gland expression - but thanks to my getting sick for a week followed by another week of heat waves, we couldn't make it out to our usual groomers. Since I met up with a friend for lunch in the area, I called in and they were able to accommodate Darby same-day! Shout-out to Emily for helping Darby when I misunderstood the conversation and accidentally brought him in "by 4:30" instead of "at 4:30" like instructed, oops! :) There was a short wait time for grooming since team members needed help at the register, so I walked around the store while waiting. The registers seemed a bit short-staffed for a busy Saturday, but it's good to see families picking up supplies for a new aquarium and good treats for their pups. I myself stocked up on some smelt fish treats that I usually add to Darby's meals. While waiting for Darby, I passed by the betta fish (of which I also have one) and some seem very lively and others more lethargic. Check clearly if you are in the market for a male betta. The fish supplies though, like Fluval's aquarium stratum for plants and Hikari pellets, are well stocked.

    I bought two geckos earlier today and they died on me and when I went back, not even for a refund…read moreor for new geckos, the manager kicked me out of the store and said I can no longer buy geckos there. I wouldn't recommend going to this Petco at all everybody there is rude very insensitive, especially the manager.

    Off the Leash - petstore - Updated May 2026

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