For the cost of service, close to $4500, we felt they could have included the $37.00 candle…read morelighting ceremony, rather than nickel and dimming us for it at the end. Especially since there was no organized ceremony , they simply provided the candles. Also, our service was at 1:00 so we arrive at 11:30 to set up since they have a kitchen and dining area, we were serving food. We were told they could not let us in before 12noon without charging us. That seemed a little absurd. Aside from this two issues, it is a nice place to hold a memorial and the one staff member there allowed us privacy during our time, and was helpful, which we appreciated.

My son and I recently met with Susan Bennett to discuss arrangements upon my death. Susan was…read morereally great, on every level, and she is to be commended due to her expertise, kindness, and is really a sweet human being. Susan represents Allen Brothers well, and she is a definite credit to your business and an absolute blessing to our family. Well done, Susan, thank you for your time! Our family highly recommends Allen Brothers to help you navigate this difficult passage of life.

This is in regards to my father in law passing. We found out on a Thursday morning that he might…read morenot live through the day. I found this company and went to the office and made all the arrangements. He passed that afternoon. They provided pickup and the services. Very professional. My sister passed recently without a lot of notice. Hospice called and said the time was near. I called CSI and they emailed me the forms. I filled them out and they took care of everything. I noticed some reviews saying incorrect info held everything up. I'm not sure why when Erica sent me the official document to review and insure everything was correct. In both cases I received a call, email or text letting me know what was happening. I feel that they were very caring and trustworthy.

We felt very supported during this extremely difficult time and the team was always compassionate…read more Jessica was especially helpful. She was always right there helping us through each part of the process.

Super helpful, friendly & reasonable. Made difficult situation tolerable. Thank you so much.read more

Jo, We can not thank you enough for making this difficult…read moreperiod so simple and easy. You and your great staff were caring, timely and efficient. We could not have asked for more. JDS even provided for our beloved sisters ashes to be scattered at sea, and with all certification. Thank you.

Thank You to Denise, Kenia, and Teresa. It was really great…read moreworking with you. You were kind, professional and so helpful during this difficult time. The staff at Eternal Hills were great to work with. They provided many options but I never felt any sales pressure. In our case my mother's condition quickly deteriorated but thanks to EH's support I was able to secure a beautiful spot for my mother and was able to tell her about it before she passed. This was all in the span of 24 hours. It was a beautiful spot near the top of the hill with a glimpse of the ocean near a very large mature and beautiful tree. We also used their chapel and rooms for a reception along with their catering service. Since all services were provided on site it made things easier. We didn't have to worry about any logistics. Other services included the stationary. Video, catering, obituary, website and streaming services. Thank you again.

I have a loved one buried here whom I visit often. The…read moreproperty is always so beautiful and well maintained, and the staff is nothing short of amazing. Always so helpful.

I've been waiting lately to decide what my 200th review was going to be on? Another adorable coffee…read moreshop? A meaningless fast food Resturaunt? A grocery store? Nope. A cemetery. I'll admit that I have been known to frequent a few cemeteries. They're peaceful, to say the least. Take a stroll through and enjoy the flowers on the recently visited graves, pull out a sketchbook and draw a headstone... too morbid? Of all the cemeteries I've visited, this one is by far my favorite. It's well maintained. I've been to a few with overgrown grass and weeds and that've just been depressing to look at and be at. This one is so different, it's actually pleasant, and the families I've run into here have been nothing but a pleasure to talk to

My dad is resting here so I come quite often to visit, my mom will also be here when the time comes…read moreand I also have a place. It's so quiet and peaceful, always well maintained. Today we stopped to spend time and the Boy Scouts were there putting flags on all the veterans graves and I was happy to see one on my dads. Thank you to the scouts for that, it meant the world to me.

This is a nice down home mortuary. Staff are pleasant and they offer many services here. Parking…read morelot is very large for big services. I would have liked to have seen the water fountain running and clean. I know with the climate it's hard but if it's not working, please fix it. Gives grieving humans somewhere to sit when dealing with the loss of a loved one. If it's too expensive to fix or run, tear down and install a nice meditation garden, rose garden or something for your customers as they visit your establishment in sad times. There is a tv and sound system for services and slide shows. Kitchen area is a little small and dark. Could use some updating with newer soft lights or just modern aesthetics. Overall a great choice if you need these services.

It is under the worst of circumstances that I'm on this business writing a review, but in the…read moreprocess of burying a loved one, Tanya at Allen Brothers has made it all the best outcome possible. My close friends husband unexpectedly passed away, and I was fielding all of the arrangement coordination and conversations. Never having to handle something like this before, I found that there were dozens of phone calls and e-mails necessary, lots of information to be exchanged, etc. Not once did Tanya ever give me a hard time being the fact that I wasn't direct family or next of kin. She was so helpful and patient through every step of the way and really helped me manage all the details I needed to process with the family. She was also so compassionate and kind in every conversation both with me, and my friend who was obviously more distraught. Any time I called the mortuary and Tanya wasn't available, both Darren and Hollis always offered to help and always relayed information back to Tanya. There wasn't a single time I was expecting a call back and didn't get one. They always followed through. I'm so sorry if you're reading this review because you've lost someone special, but if God for bid I had to do this again, I would absolutely do it with Tanya.

We traveled more than two hours to pick up the ashes of a beloved family member, and from the…read moremoment we arrived, the staff made us feel welcomed and cared for. Noah is an exceptional representative of this business. He was compassionate, professional, and incredibly knowledgeable, taking the time to thoroughly explain the paperwork and answer all of our questions about the ashes. During such a difficult time, Noah made the entire process as smooth and stress-free as possible. His kindness, patience, and genuine care meant more to our family than words can express. We are truly grateful for the outstanding service we received and highly recommend this business to anyone in need. They exceeded our expectations in every way.

Losing my brother-in-law was difficult, but Noah made the entire process much easier for our…read morefamily. He was compassionate, patient, and always available to answer my questions, no matter how many times I called. He truly went above and beyond to make sure everything was taken care of. We used their cremation services, and every step was handled with professionalism, dignity, and respect. Since my brother-in-law was a veteran, Noah helped us obtain his DD214, guided us through the VA benefits process, and coordinated the military honors and funeral services at Miramar. His knowledge and willingness to help with every detail took a tremendous burden off our family. Their prices were very reasonable, and everything was explained clearly with no pressure or surprises. I truly appreciated Noah's kindness, professionalism, and dedication to helping our family honor my brother-in-law's service. I highly recommend this mortuary to anyone looking for compassionate, knowledgeable, and affordable funeral or cremation services. Thank you, Noah, for your exceptional care and support during this difficult time.

Like so many of the other reviews, I have only positive things to say about Oceanside Mortuary and…read moretheir team of compassionate representatives. As I live in Northern California, when my father passed away I did not know who to select for his mortuary needs and went with another service. My initial interactions with that company's representatives were so disappointing that I contacted Oceanside Mortuary. Within the first few minutes of our phone conversation, they exhibited such care and professionalism that I asked them to take over my father's arrangements. When I met in person with Mary a short time later, she walked me through the process, explained options (all of which were very reasonable in price), and did not try to pressure me into selecting one option over another. My father's service, while brief, brought comfort to my mother and all who attended, and this was due in large part to Mary and her colleagues. Had my interactions with Oceanside Mortuary stopped there, I would have gladly given them five stars. Now, I would double that if I could. Let me explain. Several months after my father's passing I learned that my mother, as the widow of a veteran, might qualify for additional benefits if we could show one of several conditions had contributed to his death. While he had suffered from the listed conditions, they were not included on his death certificate. Not knowing where to begin, I contacted Mary and explained the situation. She soon took the lead with hospice, the physician who completed the death certificate, the county, and state, and was able to obtain a revised death certificate. She also put me in touch with an expert on veterans benefits who discussed with me my mother's situation. Mary's efforts helped my ninety-nine year old mother receive double the military benefits she had been receiving, which will allow her to stay in her current assisted living facility. As Mary worked to get the revised death certificate, she showed the same concern and attention to detail that she did when I first met her. Without any hesitation, I would unequivocally recommend Oceanside Mortuary to anyone who has suffered a loss in their family.

After the sudden, unexpected, and traumatic loss of my husband/my daughters' father, we chose…read moreOceanside Mortuary and I'm glad we did. We worked with Kelcey and she could not have been more compassionate, informative, kind, thorough, clear, and helpful. We are especially grateful for the care they took with my husband so that we could have a viewing that felt peaceful. He looked just like he usually did and that was a balm to us. Its clear that Oceanside Mortuary cares about the people they serve and I'd recommend them to anyone needing this kind of service. To anyone who's just lost someone, I'm so sorry - it hurts. You are not alone.

If I could Give this place negative stars I would! Horrible took Over a month, they don't call you…read moreBack when they say they will. Says open but they aren't open when you arrive. I would hope they don't treat their own family this way

They are very reasonable! I've used them several times for my stepfather and my mother. Very…read moreupfront. I am sure glad I found them.

My sister unexpectedly passed away, therefore I found myself trying to navigate with both the…read moreextreme grief and something completely foreign which I had never dealt with before. I contacted several funeral homes yet I chose this establishment because Isabel was prompt, detailed and straight forward with what we needed and the pricing that this would entail. Isabel communicated every step of the process and helped answering any questions I had in a prompt and kind manner. She also helped us with ordering flowers and making sure the booklet we chose for my sisters viewing was exactly as we envisioned it. Additionally, we wanted to make sure no one took pictures of my sisters body and Isabel make sure signs were posted with these instructions. We are forever grateful to have chosen this establishment. Not only is the care exceptional but also the location is beautiful. The viewing room is perfect for the amount of people we needed and the parking lot offered plenty of parking for our guests. To finalize my review, my sister believed that the body is temporary but that the soul never dies. Through our many conversations we talked about cremation as our desire when it came time for the soul to go back to the source. We are spiritual and we often came from San Diego to frequent the meditation garden in Encinitas (just 5 minutes away from El Camino), she often times said that Encinitas was her favorite place. I hope you felt honored sis and I am forever grateful to have had such a beautiful soul as a sister in this life. I will see you again when life decides its my turn and I will cherish the grief because it will forever be the greatest reminder of how much I love you and how blessed I am to have had you as a sister in this life

Jay and all of the staff at El Camino Memorial Mortuary were thoughtful, caring and extremely…read morehelpful during a very difficult time. The Chapel is newly renovated in a quiet, understated, and tasteful manner. The service these people provided was impeccable. I cannot say enough about how wonderful they are. I highly recommend them.