The amazing crew of Nob Hill Foods bakery department deserves some high praise because they did…read moresuch a wonderful job on my parents birthday cake today and I can honestly say that the fantastic crew of this Nob Hill Foods location really is in need of awards for the great job they did with my parents cake. And the cake was simply delicious and delivered very swiftly today. Nob Hill Foods really must have some amazing artists to design their birthday cakes because once again they have never let my family down with each cake we order from them. This is one store that you can really count on for wedding cakes birthday cakes or just any kind of cake in general because they actually do them justice

The manager working right now 4/18 at 10:40 must not understand customer service because he…read moreexpected me to wait 10 minutes for him since the store either priced something wrong or they restocked it in the wrong location. He took so long. I had time to go get a different item because I was so unsatisfied with how he was handling the situation. Looks like star market will start getting my business instead and ive been here for years! Wasting my time over a few dollars is disrespectful, i've had managers who know what they're actually doing correct the price right then and there without making me wait over 10 minutes while they juggle around like a clown

Located in the Harden Ranch plaza Huge parking lot/shopping…read morecenter and parking is easy to come by Store is clean, well stocked and organized There is a Starbucks located inside and a bank Customer service is friendly

The bathrooms in this store are absolutely disgusting. There was shit on the floor. Looks like they…read morenever clean it. Grosser than a gas station. Don't bring your kids in there. Anywhere else would be better

We stayed in Salinas for thw weekend We stopped here to gwt…read moresome food and drinks Awesome selection and huge store Proces seemed decent We got the tacos and chicken meal delic delicious The pupusas were no good though not sure what they used to make them

We've been coming here since they opened and never had a problem. Today we came and paid for our…read moregroceries and noticed one item was missing but we got charged for it. Went back and spoke to employee who said they will check the cameras which took like 15 min. Finally manager said we did put item on the cart and the camera showed us putting all of our groceries in our car. Unless they have cameras behind Sonics, not sure how they're able to verify this since our car was parked all the way to the end. Manager explained they're not allowed to show us the video or picture due to their policy. The item was only $15.99, they treated us like we stole it. What probably happened was the item got left behind since they don't offer bags anymore, and person behind us took it. Never coming back again, unless I want to be treated like a criminal or racially targeted. Instead of helping the customer the manager was very condescending towards us. Tip for the higher management: Provide customer-facing HR or communication training for the grocery manager. This would give them better tools to support shoppers and resolve service issues smoothly.

Aside from the elder gentleman who checked us out at the main registers, staff here was not very…read morehelpful. The young girl at the register in the electronic section was particularly unhelpful. This store is great if you need basically anything which is awesome but I won't return to this location ever again because most of the staff needs training in basic customer service.

Came in here for some emergency camping gear and they have everything we needed. We were helped out…read morequickly however the sliding doors had some trouble opening because they were locked up. Propane tank was easy to grab.

love the food there! always go with family to get the freshly made sushi. and their mochi!!read more

Have been stopping by for specialty products and kimbap for the last 16 years, the staff is amazing…read moreand the prices are great. It has become my 3 year olds favorite place to get Korean/Japanese treats and continues to be my go to for ice cold Orion and Cass beer at a third of the price of any other place!

5 STARS for miss destiny at the Starbucks inside Safeway! She is the best barista ive ever come…read moreinto contact with, hands down! She made my matcha to perfect and my mans iced frap perfectly! If you ever see her working, make sure to order from her!! 10/10

I had clipped the digital coupon for Hagen Daz ice cream, which was $2.99, half the normal price…read more But they only had a limited amount of the flavor my wife likes, so I was only able to get 4. The next day, I had to go to the bank, so I decided to go and see if they had stocked any more of it, which they had. When I got to the checkout, I was charged full price. I asked why I wasn't getting the digital price and was told that it could only be used once. I asked to see the policy that stated that because there is nothing in their weekly ad that states that. Of course she couldn't. I also bought Yoplait yogurt which was on sale for 39 cents if you buy at least 10. I bought 12 but was charged full price for two of them. Again, I asked why I was being charged full price for two of them and was told there is a limit of 10 at the sale price, although there is no sign that says that. So, I didn't buy the ice cream or the two additional yogurts. Although we live about a mile from Safeway, we drive to South Salinas to do our major grocery shopping because Safeway is so poorly run. Not only do you have to load your groceries on the conveyor belt, most of the time you have to bag them as well. At Nob Hill, they do everything for you. In fact, they'll even take them to your car for you. I consider Safeway like a 7-11, just to get no more than a few items when we run out before we go shopping again.

Really can't complain much. Cheaper than Walmart? Definitely not. But living around the corner…read morewithin walking distance, Picking up a couple things is not a problem. Just wish they'd improve the parking lot situation. Also best to come early in the morning. After lunch time is non stop madness in that store. On a side note, you guys are aware there's massive graffiti on the back of building right?

It was OK a lot of the shelves were empty and they didn't have all the selections I wanted,…read moreunfortunately

What happened here?…read more Store used to be 90% produce and 10% grocery items. That seems to have been reversed. Went in and couldn't find anything we needed and the produce they did have didn't appear fresh at all.

The cashiers should have a bit of manners you tell them have a nice day and they are so rude they…read morenever answer back and tell you to have a nice day and very very rude but don't get me wrong I love going there I know everyone has bad days but don't take them to your job and take on us we're your customers who go buy things at your store hopefully this manger reads this message and talks to his workers this is for all his workers