Had 2 rings resized here. They did a good and Michelle was very helpful. I got my rings the…read morefollowing week and were so sparkly. Thank you.

"Knowledgeable, patient, informative and honest." "I felt…read morecompletely comfortable doing business here." Angelo R. Troy, NY

Paul Truman Fine Jewelers is a true gem. Paul and Debbie…read morewere very patient and kind as I needed to have 2 rings resized, one had to be cut off my finger! - how embarrassing- Safe to say, my wedding ring and the beautiful anniversary ring Paul Truman crafted, dazzle my everyday life now. This diamond and ruby 40th anniversary band is so gorgeous! It looks like a crown for my finger and I enjoy seeing it 40 times a day. My loving husband stopped into Paul's store in Albany, NY, on his lunch breaks and over a few years, gifted me some pairs of diamond, and diamond and sapphire earrings, vintage and modern. There is something for every budget, and the place is as you might expect, is dazzling. Debbie was most helpful and friendly with a quote and reworking a pair of earrings I had laying in my jewelry box for years. I love wearing them again. Thanks Paul and Debbie, for making me look and feel great!

I was visiting Albany for the day and realized my new watch needed a safety chain added. I stopped…read moreby Truman Jewelers in the hope they might be able to accommodate me on a very tight time table. Megan Olson, one of the in-house jewelers, quickly assessed my need and suggested a custom solution which could be constructed that afternoon. She showed me the materials, explained how she would connect the safety and carefully measured so it would fit securely. The price was very reasonable. The work was completed within the hour. I've been wearing the watch for almost a month since the work was done and the safety is very secure and works perfectly! I was pleasantly surprised they could accommodate an out of town walk-in customer and accept a rush job so late in the day. The watch safety provided peace of mind during the rest of my travels. My only regret is that Truman Jewelers is not located in my home state! My trusted local jeweler retired and I wish I could find a company like Truman's in my area to replace my past jeweler. I value professionalism, excellent workmanship, good value and being treated with friendly courtesy. Truman Jewelers delivered all of that and more. Even more impressive since they knew I was a visitor and wasn't a potential long term customer!

John & Tom went above and beyond to assist me while I was there. I highly recommend the Albany…read morestore! I'll never go anywhere else.

Mike and I went to trade in some jewelry and purchased a bracelet, we dealt with John and he was…read morevery polite, helpful and knowledgeable. We enjoyed working with him and we will be back. When we have to sell more items, we would love to work with him again.

Even I didn't bought the watch in this store, but I really recommend it! I need help with my watch…read morebecause it's my first watch so I just randomly call a store, then I call this store the employee who pick up the phone used a very kind and respectful voice and manner to me even though I took a long time speaking and I didn't know how to describe the problem of my watch but she still help me out a lot! she's much better then the employee from the store that I bought!

Philip Alexander's is a gem. It's customer service platinum and their work product sterling. Not…read morebad things in the jewelry business. Oh, and being a family business is a very big plus in my book. I will start by noting that we haven't purchased any jewelry from PA but we have used them time and again for jewelry repairs, watch service, etc. They do an excellent job. I'm sure we will be buying something in the future as their selection is handsome.

Such lovely, charming, and sweet folks, always willing to help you pick out the perfect item for…read moreyou. They helped select a stunningly effulgent round diamond solitaire style pendant, with my first choice for any karat, color, or clarity as they will be happy to personalize for me and their asking prices are very reasonable market-wise. They thoroughly and attentively explained to me the differences in the grades and gave me helpful input about whether I should choose white gold or platinum, round or princess cut, etc. I needed the chain customized for both 16 inch and 18 inches, so I will be picking it up on Monday so I can wear it both ways, no additional charge. I left there really happy about my purchase as well as their exceptional service and I don't even leave Tiffany & Co. half as excited. If you want to treat yourself to a luxury item, definitely take my word for it, you won't be disappointed as they are the one of the best in the business.

Really nice people to deal with. I bought a 2nd Citizen Eco-Drive from them today. Got great prices…read moreon them both. The first was half off and the 2nd about the same when they matched a price I found online for the same watch that was better than the 25% off the shop was already offering. I went in earlier in the day to look at it and didn't feel at all pressured by the salesperson and I could tell she genuinely liked watches, jewelry and helping customers. I went back later and showed them the deal online and within a few short minutes I was paying. They adjusted the bracelet as I waited too which was much appreciated, even after I offered to leave it until later. I did have a watch I did not buy from them adjusted about a year ago and the service was very reasonably priced, especially considering I tried myself and gauged the band. I definitely recommend giving this local shop a shot before you buy from a chain or online. They have a nice sized clearance section and other sales too. Also some pretty cool vintage pieces that may interest some. Haha they even had Downton Abbey jewelry! Who knew!

I was a Saturday morning walk-in and experienced outstanding customer service and and technical…read moreexpertise at this family-owned business. I brought in two watches for repair -- one a battery replacement, the other a small repair on a vintage watch -- and Nur completed the work in less than twenty minutes and cleaned both watches, all for $15. I was blown away by how efficiently the work was done and how reasonable the price was. There is a public parking lot right around the corner, so the whole endeavor was a breeze. Highly recommend!

I must say, this is the BEST Irish gift store I have been to outside of Ireland. The highest…read morequality products, that are handpicked by the owners, are exquisite and are destined to become family heirlooms. Whether you're looking for Irish tea, a wedding gift, or an engagement ring, you'll find everything you need within this cozy cottage.

Tipperary at Tara is coming up on forty years of supporting small businesses in Ireland while…read moreproviding quality gifts, home decor, and traditional food choices to not only the people of the Capital Region in NYS, but nationally and internationally through their website. They know the makers by name. Ask who made that hat you bought for your husband, dad, or brother and they can tell you. The sweaters and woolens are not only the classic fisherman sweater, but designer blues, purples, greens! Who designed that sweater? They can tell you. The jewelry sometimes comes from a drawing Tom sends over and says "can you deaign something like this?" You will NOT get this kind of small business to small business support and knowledge anywhere else. Please support small businesses here and in Ireland and look snappy doing it by shopping here either physically or online. You will be glad you did with every compliment you get on that sweater, hat, jewelry or great Tea!

Don did a beautiful job fixing my mother's necklace, - a 1960's14K gold box chain, with a teardrop…read moreamber piece. As a piece that holds sentimental value, I appreciate Don bringing the necklace "back to life" for my family. He, also rolled one of my mom's gold chains that had kinks in it, making it wearable again. Lastly, Don is very kind when it comes to answering questions related to jewelry that has been passed down to me. I sincerely appreciated his time and professionalism in explaining the background of jewelry I have - it is sincerely appreciated.

Don came highly recommended by a friend who was a jeweler and once said NEVER leave Your diamonds…read morewith anyone other than Don Cook. Don has done a lot of jewelry for me, most recently My Mom passed and Don took a very fancy ring that she left me and made it into a beautiful piece that I can now can where & enjoy every day In Don's shop...I'm like a kid in the candy store Thanks Don !!!