Purchased 2 washers in August and one started having an issue last month. Reached out in February…read moreand told they would call us. A month later and still no call. Reached out again and suddenly only a 60 day warranty (we were told 1 year warranty when we bought). Save your money and buy NEW!

Warning don't use this company. They don't do good work. I had to hire someone to fix what the did.read more

I just wanted to say I never thought I would have a technician show up and take my gas dryer apart,…read morefix it, and have it put back together in less than 30 minutes. Since it was an older dryer I believe he said it was easier. Nevertheless, the service was awesome and price was reasonable. Great Job!!

We had a leakage issue with our GE dishwasher and originally scheduled GE's authorized service…read moretechnician come out on a Saturday, but we missed them because they didn't call in advance as we had requested. Trying to reschedule another appointment at a convenient time for us proved to be difficult so I sought out an alternative repair company and found Houston Appliance Repair. They were able to schedule something the next day in a late afternoon time slot which worked for us. We received an email from them once their technician was en route and also received a phone call shortly thereafter indicating an ETA. The technician arrived and was able to quickly diagnose and fix the problem at a reasonable price. Shortly afterwards, we received an email with the attached invoice summarizing the work. All in all, a positive experience and we wouldn't hesitate to use them again.

Excellent service and they did a great job! Highly recommend! They were able to fit us in quickly…read moreand scheduling always a breeze. They showed up on time!

John tried to fix my Electrolux washing machine. He put in 2 NEW Electrolux water controllers and…read moreeach one was defective. He would not allow us to reconnect the machine to the water system out of fear that the house could flood. That decision was greatly appreciated. He couldn't fix it unless we wanted to wait for Electrolux to respond to us, which could take forever. So we swore off Electrolux forever and purchased a Speed Queen. Thank you Alan's Appliance Repair for your great efforts and honesty. Word of warning: stay away from Electrolux. Avoid that brand.

Honest and dependable, would call him again. He told us that fixing the old washer was not worth…read moredoing.

It's been 3 weeks since I first contacted the guy, James Gonzales, and I'm still waiting for a…read morereceipt, which makes me think he overcharged us for a part. Scheduling was a huge hassle too -he's very disorganized and lacks follow-up, so if you're a busy person, choose someone else. [update : he sent the receipt to the cloud instead of to the email I gave him post-facto, but he never bothered to let me know that it was there, even after three inquiries from me by text : he's a horrible communicator]. We gave him time to get the 2 parts needed for the repair, even when one had to come from factory, and even offering to pay for them in advance in order to secure them both. But he never confirmed. My husband and I are both very busy people so scheduling home repairs is never easy. We only had time for him to come once and do all repairs needed. But instead, James assumed mid-way over the 3 weeks , that I was a housewife with nothing to do but wait for his coming whenever he pleased: I got a text one day, unexpectedly, announcing his coming that same day (??) , on a day of his choosing (!) and with only one part in hand, and without ever confirming if there would be someone at home. People work! My speaking Spanish apparently boosted his sexism. Luckily, I stopped him on time. Regarding the cost, I'm still wondering how a simple timer for a dryer can be $100. Maybe, but without a proper receipt, I can't know. I don't know how we ended up paying $250 total to change a $30 dryer felt (the only price I ever got) and a timer. I don't know if the $50 visit was incorporated into the labor itself, or if it was in addition . My husband saw the receipt quickly (James said he would send me the receipt by email, but he had never asked me for my email in the first place! --his intake for new customers is awful , very disorganized) and after several* requests from me, he finally said he would send the receipt- but we only heard from him after my husband was forced to contact him himself, given he wasn't answering my texts , which were always polite and respectful btw. So I sent him my email. As of today, still no reply and still no receipt. My husband tells me the visit itself was good. But James had to be asked to give an ETA that day, and he sent it quite late, not knowing if my husband could stay that late. It is important for busy people who have things to do to know when a repair person will arrive : My husband had somewhere to go after the visit. At the end, James was apparently thorough with the repair and explained how to avoid future problems, but having him ever come again? Forget it!

I called CJ appliance for some advice on an issue I had with my icemaker, and Jim was extremely…read morehelpful. He was funny on the phone, honest, really didn't seem like he was trying to up sell me, and even though I eventually found out they don't even service my area (outside of the loop), he was as friendly as calling a friend for advice, which is so rare in the service industry. I highly recommend C& J to anyone needing appliance repairs, and would definitely use them if you live in the loop!

I've been using C&J Services for years, since 2008 at least They are very knowledgeable, friendly…read moreand patient! I have learned so much through the years working with Jim. If i ever have a question, or need a new appliance he will give me advice as to which to purchase. He sees a lot of broken down appliances and is very well versed in all manufacturers. He also lets you know where parts have to come from, are the parts local, or will I have to wait for parts to be shipped. He has repaired my refrigerator, oven, and washing machine! I would never call anyone else. He is The Best!

Allstar replaced my washer's pump - no problem - but the real five star review is that Orlando…read morerepaired my dishwasher when other appliance repair groups had come by and tested it and said it needed to be fully replaced. Orlando is honest and cares.

Two days and still no show, extremely unreliable. Constant run around , on the way, on the way ,…read moredog ate my homework, still no show, could never trust them to repair my appliance

Super professional,friendly, polite and quick. Great communication and was able to provide a…read moresolution and quote for the repair on why washer. He also took the time to look at other appliances I had small issues with at no charge. Highly recommend giving them a call.

249 Appliance Repair is hands down the best! This company is not only honest but also clearly…read morepassionate about their work. While I hope nothing else breaks down, if it does, they will be my first call. They deliver value in multiple ways. Along with providing a quick and affordable washer repair, they also took the time to show me how my machine works and offered helpful tips on maintaining it. For the best price and exceptional value, 249 Appliance Repair is the way to go!

The company is very prompt and professional. I called them and they were very friendly and set me…read moreup for the next day for assessment and repair. Kevin showed up in the time frame promised and was able to repair the appliance in a timely fashion. I would highly recommend them!

I have used Beltway 8 Appliance for years, also professional and dependable. Would highly…read morerecommend this company.