I can't thank Magic Cleaners enough for their generosity and kindness to the community during these difficult times as we recover from the Pasadena/Altadena fires. I took 3 bags of clothes that smelled like smoke and they washed and folded it all for free!!! They finished it so quickly too! We appreciate you all so much! read more

10/10 recommend this place. Super efficient, quick, and great customer service. It seems family owned and all family members/employees are very friendly. They're also very straightforward with what their services are able to offer. Ie, my work uniform is made out of wool and I have a hole in my pants and shirt. I was going to get them patched but they recommended I didn't because it wouldn't look the same. Not many businesses would be that transparent. read more

REDEEMED. UPDATE 01/17/21: After my buttons were damaged, Koko reached out to me to make this right; and he did. He spent weeks of his own time calling Ted Baker to find the original buttons. When they didn't have the replacements, he scoured around the city to local manufacturers and various suppliers, online, to find the closest match as possible. During that time, he kept following up with me periodically to update me on the status. He went above and beyond. Eventually, he found the most suitable buttons that were available to match the suits and covered it out of his own pocket because he said that he believes in making things right for his customers. Normally, I would treat this as a line, but his actions showed me otherwise. He even gave tips on how I should tell future cleaners to protect the buttons and prevent this same problem (by foil covering them). I won't need to worry about telling a future cleaner because I'll be going back to Koko. Thank you, Koko. read more

I just went to Magic Cleaners to get a pair of pants hemmed and a shirt shortened. The man that came to the counter looked at the 2 folded items and informed me that I had to wash the clothes before they could work on them. I had just laundered the items the day before and had ironed the pants about a half hour earlier. I told him that and he then said the clothes were covered in dog hair. They weren't. I live with a dog and I know how that can happen but this was not the case. After washing them, I had hung them in the bathroom. I looked at both items carefully. No dog hair. He suggested I take them home & put them in the dryer for a few minutes to remove the imaginary dog hair. He couldn't possibly offend the seamstress by giving them these awful clothes. This was truly one of the weirdest experiences I've had at a business. It felt like I was being pranked. I have no idea what was happening in this guy's life that would make him behave so badly. He didn't want to help me. That was clear. Why he found it necessary to be so rude, insulting and delusional is anyone's guess. I will never be back. I will recommend anyone to avoid the place. read more

I love love love Magic Cleaners! The service is exceptional, the monthly 20% off coupons are very helpful when you have a large amount of clothes, and the way they run the business is admirable. I am grateful for the care they take with my garments and for the kindness they give me. read more

Great and friendly service. Goes above and beyond. Good communications. Neighborhood gem. Good location.

I've been here twice and I'm sold. They have great customer service, my clothes come out looking great and I love that they text when ready - and they're early. Pricing seems a little high but everything these days costs more than expected. I trust them to do a great job and that's the most important thing to me. I also appreciate that there's easy parking - tough to come by on Lake Ave. read more

May 2022 I'm back at Magic Cleaners after the pandemic closed super-special Oak Knoll Cleaners. Magic is just like before: fine for standard shirts and pants. Anything fancy or special will need at least 2 tries and it still won't be perfect. I made a test run, so you don't have to. Magic is centrally located and will keep your basics clean...faint praise, but praise nonetheless. read more

Great service! My friend lost a button a fixed it free of charge! Got my suit cleaned too and was super clean inside. Amazing service!

Updating from 5 stars to 3.5 stars. I liked them at first, as I like how they tag and name everything in their system and have good rates overall. However, my recent experiences have not been great. On a few occasions, I didn't receive my clothes on the day they were supposed to be ready for delivery. They just wouldn't show up and wouldn't even call to give me a heads up. Each every time I would have to call and ask for status updates. And just recently I brought in a brand new, never worn, white top for cleaning and pressing before wear and it came back with black stains on it. Like what the heck! And They gave it back to me and still charged me for it. I brought it right back to show them and they apologized and said they would remove the stains. So I left my shirt with them for a few more days. My husband then went to pickup the blouse for me, and the owner assured him that he was able to remove the stains, but when my husband brought my shirt home, the stains were still there AND they still charged me for their error. After these nuisances, I am strongly considering finding a new cleaner as I am nervous that this will keep happening. read more

Five stars for sure! Friendly guy, great attitude, not sure on pricing most likely reasonable but they promised to get the stain out of my $100 shirt and they did read more

Fast and easy! Price is okay but everything has gone up recently (second half of 2021) so what can you say? Managers are super friendly. There's parking right behind the building or on union. Love the location!! read more

When does it cost $60 bucks to get 5 shirts and a par of slacks dry cleaned and that was after they gave me a 10% discount for being a first timer? I guess I should have asked first so that's on me. Service was good but the pricing is way too high. read more

Rarely, do I need to get my clothing altered, but I came here in late August to get a bridesmaid dress hemmed last minute for my sister's wedding (needed within the week). I rarely get anything altered, so I'm unsure what is the decent pricing, but it seemed pricey to me. My dress needed to shorten the straps and hem 3 layers of chiffon ($100+). The lady who altered my dress seemed like she knew what she was doing-- Boy was I in for it. On the day I picked up my dress, it was a mess. The straps were still long, the hem was much shorter than I wanted, and stains were left on my dress! Many places would dry-clean your garment after altering, but not this place. So I left with stains on my dress and bad alterations. Not worth it. read more

Used them for the first time to get some jeans hemmed. Greeted as soon as I walked in, customer service is top notch. My jeans were ready much quicker than expected and they looked great. Jeans had original seam without having to ask. Seamstress was friendly and helpful. Will definitely be back for other alterations and cleaning! read more

Have been a client for many years but stopped during pandemic. Coming back was sticker shock for sure. The service is excellent but their prices are extreme. I paid $27 for a jumpsuit and $17 for a pair of pants. $127 for 9 articles of clothing WITH 20% off! Ridiculous. Will not be coming back. read more

To be honest- I wasn't that impressed. I spend a lot of time finding clothes that fit me correct and take a great deal of pride in how I look, and most of all- I spend a LOT of money on my things, including dry cleaning them- and this was not money well spent. $90 later and I have clothes that aren't clean and pants that aren't pressed. It's only getting a second star because they have pretty decent customer service. I will not be returning. read more

Magic Cleaners & Laundry - This is straight off the hanger after pick-up?! It has a spot and it's wrinkled. Ridiculous. - Sewing & Alterations Near Me - Pasadena, California

Fast turn around time, seamless customer service, and best of all, phenomenally affordable prices. I highly recommend for any of your tailor needs, and I will be going back for any future needs. They're close by where I live too, so there's no need for me to ever look elsewhere! Unless I relocate... and maybe even then... :-) 5/5! read more

I have to say they do a good job of cleaning (same as other cleaners). I was blown away at the cost! WOW. It was more than twice what I had been paying. "First time customers get 10% off". I actually laughed when he said this after telling me how much. Good as any, more expensive than any. Nope, won't be back. Just a value thing. read more

Magic cleansers is great! They have excellent customer service and take pride in their work. They always have our work uniforms done in a timely manner. We appreciate it very much. read more

I had a beautiful light green Aritzia dress with make up stains after a wedding that I could not get out! Obviously the dress was expensive and I wanted to salvage it so the team at Magic Cleaners took the time to clean it twice and the stain out. The dress is as good as new and the price was reasonable! They even took the time to confirm if I needed the dress before the holiday so they could get to it in time. read more

Magic Cleaners has done an excellent job with our dry cleaning. They provide timely/prompt service and are always friendly. Their customer service is fantastic. I appreciated how, after I dropped off some dresses, they called me to discuss with me the risks of cleaning certain items and offering me alternatives. I also once had a rush repair that I needed undertaken and they weren't able to handle it on such super short notice so they referred me to another alterations shop, which was awesome. There are short-term parking spots located on Union Street and a small lot behind the building. read more

After three attempts to remove the water stain THEY put on my dress,they gave it back to me said it's the "best they can do"and never offered compensation or a discount. I paid to ruin the dress I guess? Rude and dismissive each time with the woman at the front. Watched her give a discount card to someone in front of me the second time. They also email and ask for YELP reviews so here it is. A very expensive dress ruined. read more

I had my wedding dress dry cleaned here after my socially distanced COVID wedding. I went to them because they offered the fairest prices in the area for what appeared to be the best quality service based on the reviews, and their website has a specialty section for wedding gowns so I trusted that they had cleaned one or two before. The lady who works there is super sweet and when I got my gown back she charged me less than the quoted price. The dress looks spotless and is in pristine condition. I am planning to return to this cleaners next year after I have my post - COVID wedding ceremony! read more

Quick turnaround and they work with a shoe repair place close by! I went there to try on shoes they were fixing to make sure it was perfect. My shoes are like new now! read more

I have brought my clothes to Magic Cleaners for years, my clothes always come back in great condition. To give an example, I dropped my Theory trench coat for dry clean 2 weeks ago. The second day morning I got a message from Mike saying that despite the instruction reads for dry clean only, because there's a plastic black line, the high temperature from dry clean could potentially damage that black line. Instead, they could do a hand wash. After I confirmed that I'll take full responsible for any damage and the cleaning method is at their choice, they took the job. The coat looks brand new when I picked it up. BTW, if you download their application, they usually have great promotions. I highly recommend it to anyone. I love this place! read more

Love that this is my neighborhood cleaners! Great service! Don't forget to check in for a $2 off coupon!

I'm pretty disappointed in Magic Cleaners after reading all of the positive reviews! I initially decided to come here because they quoted me at $18 for zipper replacement on a pair of short, which was a few dollars less than other quotes I got. After taking them in, I was told it would actually be $25. I messaged the owner on Yelp and was told he would look into it, which never happened. Unfortunately I needed my shorts back, so I had to deal with it and get them. $25 is what I paid for these shorts, so that's pretty steep for me. The work done on them is not the best either - they're a bit sloppy at the end of the zipper. Overall, I got what I needed and my zipper is now fixed, but I wouldn't come here again based on this experience. read more

Truly one of the best drycleaners I have ever been to. The staff is so friendly and the service is not only quick, but excellent. I never have a problem with next day pick up and the prices here are fair compared to other Pasadena locations. Will definitely be coming here for awhile! read more

This review is way overdue! Magic Cleaners is THE BEST dry cleaners I've ever used... really. I moved to LA long ago and wish someone had turned me on to them sooner! I used a cheap dry cleaner in NoHo for years... until I moved to Pasadena. I had SEVERAL people tell me I had to give them a try. If I had known about Koko & his KILLER STAFF when I was living in NoHo I would have drove the distance! Highly Recommend! read more

They turn around dry cleaning on a timely basis and the staff is pleasant. The quality is good and the price is fair. I especially like how they have an app-based loyalty program. Their location is convenient and they have their own parking lot, albeit fairly small. They will send you a notification when your items are ready for pick up, which is a nice touch. Be sure to remove all the stuff in your pockets, though. I may have left my pocket square in my jacket's pocket on my first visit and now I can't find it anywhere. read more

I never knew there could be such.a difference in dry cleaners. I guess so many are mediocre that you get used to it. I tried Magic a few months ago and so pleasantly surprised when I got my clothes back. They fix all missing buttons which is included in the price and my clothes looked exceptionally clean and they email you when the clothes are ready. Keep it up!!! read more

How are the reviews so high for this place? Do I really have such bad luck with dry cleaners? This place is extremely unresponsive. I had to stop by at a total of 4 times to pick up my item. When I called no one answered, and I never received any communications regarding delays. In addition, the prices are astronomical. I dry cleaned a suit and a dress and it cost $50. Are you kidding me? No prices are posted so I'm sure they were jerking me around or over charging me. The dress dry cleaning was like 30% of the value of the dress. This place was an absolute waste of my time and was such a displeasure to work with. Will never get my business again. Stay away from this place. Super impersonal, unreliable, and extremely expensive. read more

We stopped using the dry cleaners because of the pandemic, but now that my husbands back in the office, I needed to find a good dry cleaners. We tried 3 different places before I found Magic cleaners. This place is amazing! They have same day service and pay attention to details, such as how things are ironed and buttons! They have definitely gained my business!! read more

False advertisement. It has been two days and they don't have my clothes ready. They are expensive as well.

They do very good work for a fair price. Have never had a problem with their service. They're wonderful.

I reached out to several cleaners over a weekend regarding the work I wanted to have done. This cleaner and several others replied, however, this cleaner is in my neighborhood and easily accessible. I was happy was the customer service and I was very impressed with the repair work that I requested. Yes I will be doing more business here. read more

Dropped off 15 dress shirts the other day. Usually I launder and press my own shirts but with a new baby I didn't have time to do it this time around. so I decide to give magic cleaners a try since it is just around the corner from my office. Customer service was good. first time customers receive 10% off and reusable bag with a travel sewing kit. Now to the shirts, all the shirts were pressed fine with the exception of the broadcloth/poplin dress shirts. Which tend to be a little more difficult to press from my own personal experience. If I am going to pay $2.25 a shirt Ivexpect it to be pressed correctly. There were several wrinkles on the yoke/shoulders and near the top button. I will have to repress these sections before I wear them out. Overall good cleaners but I wouldn't take my dress shirts back there again. read more

Magic Cleaners & Laundry - Wrinkles near top button. - Sewing & Alterations Near Me - Pasadena, California

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I don't know why I ever decide to try cleaners in closer proximity to my apt. They all disappoint in comparison to Magic Cleaners. I've been coming here for years and will continue to do so. They're efficient, cheap, and clean my clothes well without shrinkage. I've had amazing alterations here and the staff is super friendly. Next time I think of going someplace closer, I should have my head examined bc this place is simply the best. I'm continually reminded of why I drive further to go here. As far as customer service, what sticks out to me is their ability to rush things at no extra charge, a willingness to tackle odd items (purses, fur coats I've brought in, leather pants,) the occasional discount bc they're feeling generous and I'm a regular customer, and just an overall amazing attention to detail. I'm definitely a fan. read more

I totally get the hype. Magic Cleaners & Laundry is fantastic and blows all other dry cleaners out of the water. I brought a ton of stuff to get dry-cleaned, and the staff noticed I was a first-time customer, I was immediately offered a 10% discount and a re-usable bag to haul in my dry cleaning. My items were thoroughly checked by an employee, who called me to ask for an extra day because he thought one of my blouses needed to be re-pressed - which was fine because they called well in advance of when I was planning to pick up my items. I recently found out that they provide pick-up and drop-off services too - haven't managed to take advantage of that service yet but WOW. I don't think I'll ever go to another dry cleaner after this! read more