I have been going here for about a year and have always had an excellent experience. My favorite part about this place is the customer service - they are always friendly, efficient, and they offer excellent monthly discounts as well as additional offers. I've always been pleased with the results - in one case they were not able to repair a cashmere sweater of mine that had a hole in it but they took the time to explain to me why it couldn't be done and I totally understood and felt like they really explained it well. So I will keep going back here for my dry cleaning needs! read more

Super professionally run! Service is prompt, place is clean and very well organized. They are digitally savvy so you get a text/email when your order is ready and they always have special offers. Very good job on the dry cleaning. Highly recommend! read more

I rarely use a dry cleaner for their laundry services but I was extremely busy with work and they are conveniently located around the corner. I had tons of laundry, I called to confirm they do laundry services, they confirmed they do and that they charge by the pound. I said on my way. Never did I think I'd have to explain basic laundry procedures to a business that says they do laundry professionally. I'm talking basic stuff like separating darks from colors. When I received my laundry, I was shocked! Actually saddened because one of my favorite sweaters was ruined. It was a yellow sweater and it's obvious they threw it in with a black sweaters and it came out covered with black lint. I tried shaving them off but a thin layer of black lint remains and it looks dirty. It's literally ruined! I DO NOT RECOMMEND NOR WOULD I EVER REFER ANYONE TO THIS BUSINESS. FYI: the service wasn't cheap either. read more

Magic Cleaners & Laundry - It's not a great quality picture but here's my sweater covered in black lint balls. - Sewing & Alterations Near Me - Pasadena, California

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Everyone who works here is very nice and always gives me prompt service. But the big problem is they can't even do the littlest thing correctly like launder a shirt and iron a collar. I dropped off a bunch of Dress shirts to be laundered starched and pressed. When I got them back the collars were horrible instead of having a crisp crease on the collars they roll like an upside down U instead of a crisp collar. I took the shirts back to have them iron the collars and put a crease on them. ....I just picked them up and they are even worse than before, the collars are now totally smashed. I should've known better, when I asked them to put a crisp crease in my collar they didn't really know what I was talking about, this is a dry cleaners! read more

Magic Cleaners & Laundry - Sewing & Alterations Near Me - Pasadena, California

I don't get dry cleaning done often so I can't say much to the price. However, I brought in a lot of formal clothing and they treated it so well! I had a dress with very old stains and a rip and they fixed it with no problem. Very quick service and friendly staff (hard to find). read more

Magic cleaners is great! Very friendly knowledgeable staff. When the owner Koko is working the counter he greets you and thanks you for coming in. They reward loyal customers with discounts and specials on Yelp, Facebook, and their own App. Tips! Down load their app and get 30% off every 10 visits. Use the Yelp check-in for another discount. Bring back the hangers in their box for a $1 off that order. Set up auto billing account and get emailed coupons. Free Coffee and Popcorn!!! All this and great service! read more

Magic Cleaners & Laundry - Sewing & Alterations Near Me - Pasadena, California

They're awesome. They do everything in site. I had my sleeves hemmed. Thdid it in a day and a half. Try them

Good price. Good quality. Great staff. On time service. 4 minutes maths and going...we recommend it. read more

Magic Cleaners & Laundry - Sewing & Alterations Near Me - Pasadena, California

As most places, this place breaks buttons, pretty quick. Been going there six months, few times a week. Didn't trust them with suits. Did ok. they charge top dollar, but do only passable work. They never unbutton button down shirts before pressing them. But I avoided trusting them with my suits, since it is a pain to fix buttons. So after passable work for a few months, took a suit... and received was charged for the service of breaking a button. So they're ok, I'd give them a C, which is an average grade for most cleaners. And just like every one else, they didn't say anything before returning my damaged suit. No one ever fesses up to breaking buttons! Way to mediocre a service for the price. Because they charge alot for normal. I guess it's the area surcharge.... So it'll be back to my regular dry cleaner an hour away. read more

No complaints about this place! Both pickup and drop off were quick and easy. My clothes were ready on time (actually a bit early), and they came back nicely cleaned and pressed. I don't do dry cleaning a lot, but prices generally seemed fair and they give you a discount if it's your first time. Parking is easy, hours are good, and the staff was friendly enough. I would definitely feel comfortable coming back here and can't think of anything I would change about the experience. read more

Okay guys, this will seal the deal when it comes to choosing a trusted cleaner! Sooo I left BOTH my WEDDING band and diamond ring in my pocket of my pants before a ceramics class. Left it in there for awhile and totally forgot to take it out. Took the pants to magical cleaners whom I've been going to for years, and freaked out realizing I left in it there. When I went back the following day they had found only my wedding band. I left crushed!!!! the staff were so nice and said they would thoroughly check again and ask the staff who worked the day when I dropped off. Ring rrrrrjng...I got a call from the owner the next day saying that one of the workers found it and kept it safe for me. I'm still in shock and thankful to the magical cleaners! read more

I am very sad by this cleaners they have went up on there prices so high in the last month! I took a beautiful dress to them last month June paid 16.60 to get it cleaned today I took a casual sundress today and the lady charged me :20.00! I could not understand she said there prices went up! Problem is there prices keep going up work is good but I'm totally not happy with how I I'm treated as customer over a year & high prices The dress cost me 35."" read more

Wow! I have never EVER had service like this before. The owner is a genie in a bottle with the magic he works on stains. Like WOW. He got ALL of my oil stains out of my silk blouse. He was also extremely friendly and kind hearted. This was a random stop by as I only came over to use UPS, but I've now stored this place in my Google maps as my go to launderer. read more

Yep, we found our go-to cleaner! During our first visit, Koko was super nice and welcomed us to the neighborhood. He's very outgoing and confident in his company. For example: our old dry cleaner in VA wasn't able to get a really bad stain out of my husband's Navy cummerbund, but Koko took on the challenge...and WON! Sweet! We have been really impressed with the way they do business there: -there are always multiple people working so you don't have to wait too long -they are GREAT about honoring Yelp specials! Be sure to check in here! -they send you an e-mail notification when your clothes are done -they appreciate their 'regulars'! -our clothes don't smell like chemicals when we pick them up! read more

Great staff, attentive to the work and individuals who enter the facility. I am glad I took my cloths in for dry cleaning. Thank you!!

The verdict is in: this is the best dry cleaners. Did I say in Pasadena? No, I said the best dry cleaners; in Los Angeles County! Not only is the customer service second to none but the prices are amazing, and their ability to clean everything in a very timely manner is jaw dropping; albeit I didn't pick my items up for three weeks but that's on me. Honestly, if you want the comfort of mind knowing you have a business that can handle ANY of your cleaning needs, oh, did I mention they're amazing at tailoring and alterations too, anyway, they can handle everything from clothes, stuffed animals, expensive rugs, wedding dresses, and much more. If you need something cleaned (excluding crime scene evidence, don't get crazy) these guys are THE best in the business. Everyone there is amazing and these are the only cleaners I'll come to. Thank you! read more

The shirts I gave them for Dry cleaning - smells of sweat when we got it back and wore it - it looks like they've just ironed it and given it back to us - for that - they charged is 6.5$ per piece!! IT DIDN'T LOOK WASHED (found some food stains that were still there before we gave it to dry clean) Initially when I called them up to see if the clothes are ready for pick up - they spent a good half an hour searching for the account details and the order - they probably got it mixed up on their system - But that was definitely a scare and a waste of time for both the parties. So all in all 1. TOO OVERPRICED 2. BAD SERVICE That's a pretty bad experience with these guys - WOULD NOT BE GOING BACK THERE - I DO NOT RECOMMEND THIS. - An extremely unhappy customer :( read more

The attention given to the smallest details by management and the incredible team is unbelievable in this day and age. One of the very few establishments in the city where do not dictate quality of service. read more

Magic Cleaners & Laundry - It's all the small details and the exceptional service by an incredible team that make d Magic happen! - Sewing & Alterations Near Me - Pasadena, California

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Messaged Magic cleaners through yelp for a quote to replace the heels of my boots along with a couple of pictures. They responded very quickly with a reasonable quote. Got my favorite pair of boots fixed, and the quality is great! read more

I've NEVER written a review for ANYTHING on yelp before, but I'm happy this place is my first! They are GREAT!! I dropped off a blouse that was stained and I tried everything in the "DIY book" to get it out, and nothing worked. I brought it here and not only is my stain out, but I needed my garment sooner then originally request, and they had it ready in less then 24 hours !! I would not take my clothes anywhere else. Thank you!! read more

Very convenient location and reasonably priced. Key thing is to decide what garments should be dry cleaned vs laundered and you will save money. The staff is really friendly including the owner. I will not go to any other cleaner in Pasadena.. read more

I am a regular at the South Pasadena branch where I am always greeted by name and with a smile by Ara. Excellent service, quality workmanship on everything, dry cleaning, laundry, alterations, and shoe repair. I am one happy customer. read more

If you want your clothes cleaned properly, treated professionally by the employees, go to Magic Cleaners. You get treated like family, and treated right. Give them a shot if you aren't thrilled with your current cleaners. You won't be let down. read more

I want to give a shout out to Magic Cleaners team for their honesty. I've been bringing my clothes here for awhile so they sort of know me by name. Today, I picked up my clothes and when I got home I noticed an envelope stapled to the plastic. It said do not throw away, check it first. I opened the the envelope and, wow, there was cash money. Apparently, I left some cash in one of my pants pockets. Kudos to the staff. Thank you. read more

I've been going to this place for years. A long time ago they ruined my comforter but wrote me a check for the value so I was appreciative. Today I went to drop off a blanket that is dry clean only. My dog puked a little on it. My dogs constantly lay on the blanket so there's dog hair. The girl said they can't clean anything with dog hair because it'll transfer to other garments. Weird because I've brought it before and they cleaned it but just charged me extra because of the dog hair which would have been fine again this time around. A lot of ppl have dogs so I think it's something they should look into to provide service to those with pets. Maybe even get another machine that is for pet hair only. I won't be returning to this place. read more

This story has a sad ending but I still give the good people at Magic Cleaners 5 stars. Last week I made a splurge purchase and bought myself a black, silk Rag&Bone dress. I work at a nonprofit - this was a gift to myself and the most expensive item I've ever purchased except for some boots I bought with gift cards. I was SO excited all week to wear it on Valentine's Day. I LITERALLY did not get more than 15 feet from the car on my way to a lovely dinner planned by my boyfriend in Hollywood and a seagull shit right smack dab in the middle of my chest. In glorious white. I tried to rinse it out a little with water but was sensitive not to make it worse. Valentine's Day was a on a Sat so I had to wait anxiously until Monday to find an open dry cleaner. I found Magic Cleaners on Yelp. Today, two days later they called to let me know that they were unable to remove the bird shit. They did the best they could but there's a big, faded-looking white area in the middle of the dress. I was SO sad. But they we're extremely nice. The guy took pity on me and didn't charge me. He said there was nothing else they could do. Bird shit is a like a death sentence to black silk. I'm still so very sad. And now poor. Their kindness at least brings some kind of white light to this whole occurrence. I'll definitely go back. read more

This is by far my favorite dry cleaning service in the Pasadena area. They always have my order ready when promised, and furthermore, they are also very careful. I've never had a problem with a broken button or zipper after my clothes come back. This is one of the few places that does not mark shirts with a Sharpie permanent marker. I HATE when places do that! Just because it's on the shirt tail and people don't see it, does NOT mean that I gave you permission to do that!!! But this place won't do that to your clothes. :) They seem to do a pretty good business, but people on Yelp should give this place a try! Super nice and friendly people! read more

The best! Friendly and accommodating. Proces are higher than places I've been before, but it's a difference of $0.50 really. Definitely recommended! read more

WINNER: BUSINESS OF THE YEAR. 2011 If I could give this place six stars, I would, but instead I will award my first ever Business of the Year. I have been going to this place for nearly three years now, certainly on a monthly basis, if not weekly, and they have never once provided me with anything but perfect service. And I mean PERFECT. They greet me by name, they call me if there's any issue, they find stains or tears that I didn't know existed, they rush when requested, they even know how to spell my last name. And trust me, my last name is a doozy. Why haven't I update this review sooner? They deserved a fifth star long ago. And, rereading my last review, I suggested they call to remind you to pick up your dry cleaning? Well guess what... they've gone a step better: they send you an email reminder. Is it rational to get this excited about a dry cleaner? I didn't think so, until I met these guys. My favorite business in Pasadena. read more

I am brand new to Pasadena and actually found this dry cleaner on Yelp. I agree that they're a little more expensive than your typical cleaners... But you get what you pay for. Service was prompt and very friendly. I brought in my favorite silk blouse (It had a bad oil stain) and they were able to make it look new again! When I arrived they had actually forgotten about one shirt in my order. Coco (the owner) was quick to apologize and found the shirt for me right away. He was super friendly, thanked me for my business and even gave me a coupon for one free item on my next visit! read more

I had a tie that had soy sauce stains in it. I brought it to a cleaner and they weren't able to clean it out. I almost gave up on that tie until I read some yelp reviews here. I brought a shirt that has been tainted with red. I put a white shirt next to a red shirt in my suitcase and the red shirt was a bit wet...needless to say, I had pink spots all over my white shirt. I tried washing it on my own a few times and the pink would not come out. These guys made the shirt look brand new. The tie, they tried to get the stains out. They couldn't do it the first time when I came by, so they said they'll try it again, free of charge. I was amazed they were willing to put so much effort into cleaning the tie. In the end, I came back and the tie was relatively clean! If you put the tie close to your face, you may be able to see some of the stains, but I'm happy with the results! The service is very friendly and you're greeted by the door right away. I am officially bringing all my dry cleaning here. read more

I've been coming here for a while because of this place's convenient location to my office but after having several items returned to me with damage, I've decided to look elsewhere. In each situation the cleaners is quick to deny responsiblity and provides an elaborate explanation for how I must have been responsible for the damage. On the last occasion, I received a shirt back completely stained with what looked like ink. The cleaners claimed it must have come in like that even though the shirt is basically ruined now and I never would have bothered to try cleaning something in that condition. They also should never have accepted a shirt in that condition. They said they would work on the item, but 3 weeks later they have yet to reach out to me and when I go in to ask how its coming along I am told they are still working on it. There is definitely a lack of customer service here and its obvious they don't take responsibility when they mess up. I've had shirts come back with slight discoloration that looks like it was the result of ironing/pressing especially around the collar area. I've had a suit pant come back shrunk. Another suit came back with with loose threading all over. I've had ties come back ruined even when I asked before hand whether it could/should be cleaned. I'm not sure how they get such great reviews but I definitely will not be missing this place. read more

Magic Cleaners is the most honest dry cleaner in the industry. I can't tell you how many times I have left money in my pockets and they return it to me in a special envelope. Great service! There is an employee by the name of Myra there. She Provides excellent service. read more

Great Service. We're happy we found this cleaner close to home. Reliable same day service. Ed read more

GTL, son! Already got the local 24 for the Gym, and now I got the Laundry... I def don't have, nor do i want, the Guido-glow jersey tan though... I think I finally found my local Pasadena cleaners!! Magic cleaners is tucked away in a small strip plaza that houses Del Taco and Coco's, along with a small sushi roll joint. They give first timer's 10% off and also offer coupons online and a rewards card! Score! The lady was nice and helpful quick to point out that I had a black dress shirt that was better dry cleaned instead of laundered. They have a same day turnaround if you bring it in before 10am for no extra charge, and get this... they do pick up's and drop off's at your office or home!!! I'm reserving the last star for consistency, but so far it's Ace's in my book. Oh and they have coupons on the back of the ralph's receipts from across the street also! read more

A co-worker recommended this place. I dropped one shirt during the week for dry cleaning, and they told me it would be ready Saturday. I stopped Saturday and they couldn't find my shirt. Hopefully it wasn't stolen. They asked me to check back next week. Very disappointing. After this experience I will not return. read more

This place, when last I looked, had good reviews. I haven't had a good experience, though. I took some laundry there for a friend about six months ago. Clothes, towels, blankets. There was a lot. We get them back and everything is fine except this one stack of towels smells... like something I've never smelled before in my entire life. It was *terrible*. Unfortunately, I didn't realize what it was at first. I just tore open the bag and shoved them in the closet. A few days pass, I open the closet and the *entire* closet is a death trap for noses. We had to throw the towels away and go buy more cedar chips and potpourri than I've purchased in the last 30 years. The smell finally went away after a few weeks. I figured it was a fluke. So when I had another small boatload of laundry to do for the same friend, I came back here. A bag of sheets and towels, a bag of dress shirts, a bag of two blankets. They open these all up, everything is counted, and I get a pick-up receipt listing all of my items and telling me that my price is $63.50. My friend goes to pick these up a few days later. He has a copy of the receipt. They tell him something like the blankets had to go through the wash a second time and the total price is now $103.50. The receipt breakdown shows that the blankets cost $25/each to wash. No. A. They were normal blankets. Like, JCPenney's, no frills blankets. Yes, they were covered in cat hair, but it was not the cat hair apocalypse. B. If you are going to add another $40 to a customer's bill for doing something, get their freaking *approval* before you decide how to spend their money. They have my phone number on file. They confirmed it with me at the drop-off. So why did no one call? In sum: I'm not going back. Between the money spent on the potpourri and throwing out the first set of towels and now the unapproved $40 on blankets I would have taken home and tossed in my own washer and dryer, I'm done with this place. They're really friendly, but my wallet disapproves. read more

I found Magic Cleaners when I lived in the Playhouse District. I've since moved but I keep bringing my dry cleaning back to them! They have removed several tough stains on very delicate fabrics without any issues. They also have great prices! read more

Nancy and the team were able to help me out in a bind, which was such a relief especially since I was running through their doors just as they were closing. Very helpful and fair with pricing (in for alterations on a few slacks). I will definitely continue to use their services for all alterations! read more

Best cleaners in Pasadena. I don't trust most local cleaners around here; you CONSISTANTLY get things back with broken zippers and missing buttons. Not with Magic though. This place has excellent customer service, superior cleaning and no issues after. They will actually fix buttons FOR you if they see it. They also offer loyalty programs that give you discounts if you send a friend. Since I can't get out to Imperial Cleaners in LA on 6th and Western, this will be my new spot. read more