This is only my second yelp review, I never do these but I had a great experience with Magic fix that I needed to share with everyone. I was ready to spend 1,500 for the new iPhone X's max, the camera on my current iPhone6's plus was very jittery and I thought it couldn't be fixed. Boy Was I wrong, I went up to the counter and was greeted by Omar, I told him my problem and he immediately knew what was wrong and quickly went to work on it. I was there for no more than 10 minutes. Omar fixed it! My camera has been working properly for the past week and I couldn't be happier. Omar saved me $1,500. Magic fix will be my go to store from now on with all my iPhone needs. Oh before I forget after he fixed my camera he made sure I was satisfied, so much so that he noticed my screen protector was cracked, Omar went above and beyond and replaced my screen protector for a very good price. I couldn't be happier with Magic fix. Thanks again! read more

After many years of faithful service, my iPhone6S finally stopped displaying anything. It still made sounds, and even rang when called from another phone. So, like any faithful Apple guy would, I took it to "that" store in the corner of the Sherman Oaks Westfield mall. They kept it overnight, only to tell me that it was un-fixable, and perhaps I should consider buying a new iPhone12. I didn't have $1,000 burning a hole in my pocket, so walked over to the Magic Fix kiosk. Vusal was confident (and professional and friendly too) that he could replace the display and that it would work again. I asked him to also replace the battery which was not holding a charge for very long anymore. Thirty minutes, and about $200 later, he presented it to me in good working order. That was a week ago, and I've had not trouble with it at all. Thanks for prolonging the inevitable Vusal. read more

Price was great to fix shattered back of my iphone. Fixed it fast. Great phone cases to protect my phone. Very happy

My screen for my iPhone 8 plus had a crack in it on July 30 of this year --they put a brand new screen on unfortunately lasted less then two months- it's cracked I just called them up to see if they replace it no charge as I think they said there was at least a few months warranty -stay tuned as a paid close to $80 certainly not to have only a good screen for less than two months I sure hope they replace it at no charge as less than 60 days is crazy for a screen to crack My old screen lasted over 4 years -- this must be highly defective to crack in less then two months read more

Magic Fix helped me today and I don't think I will ever go to another screen repair place again. They were super friendly, knowledgeable, and fast! read more

I have had 3 iPad screens and two iPhones repaired by these guys. They stand behind their repair until your device works perfectly. Omar took care of my son's iPad. Thank you guys. read more

Magic Fix - New screen. - Mobile Phone Repair Near Me - Sherman Oaks, California

Worst items I have ever purchased. YELP might want to figure out how this place receives so many ONE STAR RATINGS, I believe if you just scroll down you will see a Zone Star Review posted, quickly followed with some FIVE STAR REVIEWS. That is usually a symptom of padding the rating. If these were genuine ratings, there would be scattered 2's, 3's, and 4's. Just sayin' Yet they still ends up with a 4 star? Hmmm?? I have NEVER felt the need to stop others from shopping somewhere. But this time I can't keep quiet. Purchased battery Re for IPhone 6, and a glass screen. Looked great when they were finished. Three days later battery would not charge. The glass screen had a little tiny crack at installation and I pointed it out and she said "I think it's just your phone is scratched, bring it back before 30 days if it cracks. " I believed her. And if the battery stops working before one month bring it back." I believed her. I should have known. So of course the crack really grew within the first week. Out a hundred dollars. TOOK IT BACK for a refund, I mean , 3 days? Now there's a guy there. He argues with me , gets the women on the phone for her to confirm to me, that I am wrong, and they would not give refund. Oh, and she said she would never tell a customer those thing. This dog and pony show went on for about 20 minutes , of them telling me it was my fault I didn't read the receipt properly. It said no refunds only exchange. They said "You're the one that paid that much for it! You knew you couldn't bring it back" And then he laughed. He thought that was funny that he got my $65.00, and my $35.00. Corrupt . Not to mention illogical. Huh? Loud and rude also. I took video. I explained to them I'm not going to trade my piece of cheap boss's and damages battery that they put in my phone , for another piece of cheap glass and a terrible battery. And they just continued to hold their ground. Yelling at me in the middle of the mall. Ok. Bye. Just not good business. I should have known better, it's a kiosk . Nah. Next. read more

Magic fix installed defective charging port on my phone. Caused phone to reboot every three minutes. Did not have another part to replace told me to wait around while they try to find a replacement part. Had to take phone to store next door cell tech, they were able to fix with a non defect part. Magic fix refused to even refund the money for their defect part. Rude customer service, will not stand behind there work. read more

SCAM ARTIST !!! BUYER BEWARE!!! Asked for and paid for a new screen for my iPhone 8plus and CLEARLY received an aftermarket screen with faded colors. Dont trust this kiosk. read more

Great service and the best prices! Thank you Omar! He was fast efficient and very professional. read more

Zero stars if I could I took my phone in and although he fixed the crack my Face ID and bottom sensors do not work. He then proceed to try to charge me at a "discount" of $90 after I've already paid $165 for it... DO NOT GO HERE THEY WILL FUCK UP YOUR PHONE read more

Great prices, friendly and fast service. Took care of my cracked iPhone screen replacement right before closing time. The whole process took less than 30 minutes. Thank you! read more

Found this little phone repair place while waiting for my appt w/Apple, who told me my phone was Unfixable. Needed new battery! Brought it to Magic Fix & w/in 30 min my "unfixable" phone was fixed! New battery and all!! Chenk (pronounced Jenk) was the Magic!! Honest, most important to me... I highly recommend Magic Fix for whatever ur mobile phone problem may be. They're truly amazing and I found them to have the utmost integrity . So satisfied with the work! read more

My first generation Apple Watch still worked perfectly but had a broken screen. I brought it to Magic Fix and within 24 hours of picking it up the whole watch face fell off and it no longer worked. They did honor their work and repaired it at no additional cost. I picked it up yesterday and the watchface came off again. I won't be returning there, shoddy work. read more

This company is horrible and uses poor quality screens and charges more than ubreakifix. I had my phone for less than a week and the screen was defective and they refused to give me a new screen or my money back. DO NOT USE THIS PLACE! **Oh and they give you a discount if you give them 5 stars on Yelp. Scam*** read more

These guys keep their word !!! Screen malfunctioned within 6weeks of repair and the guys replaced it Free of Charge !! It was a minor malfunction and I was ready to pay something; but, what can I say. I felt great. Being taken care of is great. High context. Thank you Magic Fix! (Omar was behind the desk responsible for this good service.) read more

Cheap and quick but I went to get a new battery for my iPhone. He changed my battery but not with a new one. It doesn't hold it's charge nearly as long as a brand new battery would. read more

Dude just tried to buy my iPhone X - Brand New, Unlocked. For $120 lmao!! And said he would fix my other phone screen for free. They used Chinese aftermarket screens that could be bought for $8 online through amazon, alibaba, and a ton of others. Also, iPhone X screens are a bit more expensive because they are Samsung OLED screen that I can purchase for under $150. So technically he's giving me $279 value with half of it as cash, for my $1K + iPhone X. Fk outta here dude! Go try to rob someone else. Any other screens, are Chinese aftermarket and they do not come with warranty from MagicFix. They could mess up the hardware like the buttons and firmware/functionality on your phones. They also void the manufacturer warranty so be clear... you get what you pay for. read more

Paid for overnight shipping for my new screen but the part didn't come in until 4 days later. They still charged me for the overnight shipping that didn't happen and all three of the employees I spoke with over the 4 days of waiting for my screen to be fixed would get exasperated when I asked on the status of my phone. I've never been spoken to like a 'dumb woman' more in my life. Technically my phone is fixed so they get a few stars I guess, but I 10/10 will never disrespect myself by subjecting myself to these men ever again. read more

I needed pentascrews on my iPhone 7 Plus so I messaged him via yelp. He responded right away with prices which was the best out of all the others. He fixed my phone for me on the spot. The business is on the second floor near Express store. read more

Five star is not enough to rate this guy awesome guy amazing fast service most places i called on a Saturday were closed or did not answer the phone but when i called Mafic Fix he said bring the phone it takes 20 minutes to fix it I rushed there and it only took less then 15 minutes to fix my broken screen read more

Phenomenal level of service. Totally recommend Magic Fix. Took my sister's cracked Samsung smartphone and within no time, they were able to order the part/s and have it up & running within days. They even called back for follow up. Thanks for everything guys! read more

Make sure and get the price IN WRITING before you agree to anything. They will ultimately try and charge you more and will not return your phone until you pay the new charge. This place is a massive scam. read more

So having now broken my glass on my iPhone6 for the 2nd time I decided to live with it rather than driving to apple or dropping it off to be repaired. It's really inconvenient. I am walking through Fashion Square Mall (old school) and the Magic Fix cart on the 2nd floor catches my eye. They say they fix phones fast and he is working like a demon replacing the glass on a iPhone like mine. I ask how fast is fast, he looks up and says 10 minutes to replace your glass, how much $120.00. I paid $100 last time but waited 2 hours!! Worth $20 if it's true. Your on! Paid him 8minutes later, I timed it. Now that's delivering. read more

Do not waste your time cheap equipment whatever you replace will last you 1 month. Took my phone in just to get the screen fixed now the battery runs out quick and I got 4 green lines running down my phone while it over heats after 5 min when that never happened before this has happened twice after going to magic fix and the made me pay $135 each time. read more

Well... Broken iPad mini glass... I shopped the prices at all the malls and shops down Ventura Blvd. but ended up at Magic Fix in the fashion square!!!!! $140 bucks later and about 45 minutes .... Bam!!!! Fixed!!!! Definetly take your broken iPad/iPhone to Servet @Magic Fix!!!!! The iPad is like new again and didn't break the bank to fix it!!!!! Thanks Again!!! read more

Magic Fix - No more broken iPad mini glass!!!!! Thanks again Magic Fix!!! - Mobile Phone Repair Near Me - Sherman Oaks, California

I just wanted to say that Omar was just a wonderful helpful person . His prices are very reasonable and he made my day helping with the issue I had with my damaged iPhone and trading in at the Apple store in Sherman Oaks Fashion Square. I am certain that with his ability and quality workmanship , he will fix about anything . Highly , highly recommended. Patrice . read more

Best fix ever apple was going to charge me 330 for Replacement out he fix all Problems highly recommend read more

I wish I could give this negative stars because of how horrible this place is. I have tried calling since the day after I got my phone "fixed" and it's a cellphone that just goes straight to voicemail. I left a message and haven't heard back at all. read more

I had my phone screen fixed here. Took fifteen minutes. I was super happy. Put my phone in nice bumper case that day. Phone was never out of the case and never dropped. A week later screen began to crack in front of my eyes while I was sending a text message. I guess the other reviews about them using cheap replacement screens must be true. read more

This company and the salesmen that work there are garbage. They gave me a defective screen and then wouldn't give me my money back. These guys are shady and will rip you off. Terrible DO NOT support and use these guys. read more

This place Rocks! I went to get my iPhone screen replaced. I talked the guy and was told it would be ready in 30 minutes. Great so I agreed to get it done. Since I didn't had a lot to do I went back in 20 minute and the phone was ready woww. Walked out happy man read more

Let me start out saying that they have two locations: one in Sherman Oaks under Magix Fix and another one in Westfield Topanga mall Mr. Repair. This already says something as it seems they open new business with different names due to their bad business ethics. No words can describe the horrible service you get from this business. We were in the mall and asked what would it take replace iPhoneX screen. Thought since we are here let's get it done. Big mistake. After 4 days the display stopped working. Receipt did not have the business phone number and Mr. repair business did come up when I googled. It turns out I had called another cell phone repair shop in Westfield mall. Anyway, once I got to the kiosk, explained that screen was replaced 4 days ago and now it is not working. The answer was: I don't have a iPhone X screen today, come back tomorrow. Are you kidding me. Cell phone repair shop does not have an iPhone X screen. I said it is a 30 minute drive one way for me to come back. Don't you have any iPhone X screen. The answer was no which I knew was a lie. He said call this number. I called and the guy (owner) said just go to Sherman Oaks location it should be 15-20 minutes drive. I looked up and it was 38 minutes drive since it was heavy traffic at that time. I said if you think it is easy to drive there, why don't you have someone bring a screen. He said let me look into it. Called me back and said sure. I said how long it will take. He said 3 hours. Are you kidding me? You are asking the client to wait in the mall for 3 hours so you can get a screen there. Then he said I do have an OEM screen but you have to pay the difference. Now I am really pissed as they both lied. He wants additional $50. I said I want my money back as this is ridiculous. Instead of apologizing and replacing the screen without asking for any more money, he was being really rude and stupid. He agreed to give my money back with a condition to put the old screen back. I said ok, do it. Walked back to the mall and of course they don't have the old screen which only had a very minor crack at the corner. He ended up putting another bad screen and gave my money back. Walked to another shop who replaced without any issues. In summary, horrible service with greedy business owner without any consideration for customer satisfaction. Do not use them for any repairs both locations. read more

Took my iPhone 5s for Screen repair, person did take 20 min to fix a crack screen paid cash.. I when back representative, advise the shop that speaker on my phone for some reason started getting overheated ,Also the color on display on my phone are not bright as it should be.. It took two trip to have it repair... the shop when ahead replace LCD again also check speaker on the phone and fix it under warranty... Over all very knowledgeable... I recommend Problem solving and communication good... read more

Just got my iPhone 7 screen repaired by magic fix and they did a great job. It looks as good as new and the screen they put honestly seems better then my original for some of reason but I'm not complaining. Quick in and out took less than an hour and I was very happy with the results. read more

This has been the worst experience I have ever had. This place is a clearly run by scam artists who don't care about their clients. The customer service is a joke, it does not even exist . I came with a broken screen to fix my phone, he put a bootleg screen on my phone, broke the malware on my phone now I have to go buy a brand new phone. He charged me $136.25 and wouldn't give me a refund. Don't ever go to this place!! Apple has pretty much the same prices and at least it's not a fraudulent business. He also told me if I would pay cash it would be cheaper, so they don't report it and pay taxes on it. Thank god I used my card and did a chargeback. When I told the guy that if he doesn't refund I'll call my credit company he said I don't care I just work here. Horrible experience. read more

I will never bring another device to be fixed here. I paid 239$ to have my iPad fixed. After the repair, the glass looked perfect, but the display underneath was completely unreadable. They refused to guarantee their work and wanted to charge me an additional 200$ to fix what they failed to repair in the first place. I am disputing the charge through my credit card company. Absolutely dishonest and lacking integrity. read more

Extremely Fast Service! Highly recommend ! I was in a rush needed my phone for work there was a 1hr wait at Apple I went to magic fix and he was done in 20 min!!! read more

I crack my phone Iphone so bad. I thought it's never be working again, but Servet fix my phone in 20 min plus add upgrade to my screen. It's cost me $80 read more

When my phone died, I was able to get an immediate appointment with Servet, and it was 10 minute before closing! How great is that? We meet in 10 minutes, and it only took him another 10 minutes, to change my screen. It was a very pleasant transaction with a very gracious and helpful technician. I'll recommend him to family and friends, and I highly recommend him to anybody who might be reading this review. read more