We enjoyed our 2 nights here in the presidential suite. Great big bathrooms. Living area with a fake fireplace dining room we ne er used. Counter top seating is where we ate. TV in every room. The beds are very comfy. It was a nice stay. The pool bar was nice and we all won a prize at bingo! read more

See all

It was not a great check-in process for me this time. The concierge desk person was great and very friendly. The bed look comfortable and clean. I haven't walk around the property to check out the pool and sauna. I came to this Resorts a few times this year. I like the free parking and they have plenty. read more

See all

Beware Worldmark By Wyndham & Travel & Leisure Owners, this was sent to the corporate office in Orlando with no response on 3-11-26 with a follow up visit to the resort on 4-22-26, I would suggest not going to any owner updates, they will try to scam you. I would like to revert my contract back to the original 45,000 points before the upgrade on 11-12-25 and have my $58,349.00 refunded. On November 11, 2025 we met with Tim Black at Kingstown Reef 12000 International Drive Orlando Florida, he told us they had this special deal going on that if we paid approximately the same price as we would pay over the next 10 years for maintenance dues up front that we would not ever pay any maintenances dues again, the reason we would not pay any maintenances dues again was we would receive enough Wyndham reward points every year to cover our maintenance dues, all we had to do was when the points show up as Wyndham reward points on my new Wyndham credit card, just call in and tell them I want to use those points to pay my Worldmark dues. Tim said it might take a couple months for the points to show up so I might need to make a couple more monthly dues payments. When my points showed up I did just like Tim told me, I called in and ask if I could pay my Worldmark dues for the year with my 300,000 points, that's when I found out that Tim sat right in front of my wife and myself and lied to us about the points paying for all the yearly dues, they told me my points are worth about $300 in cash rewards and my dues are now about $7,000 per year. I told Tim at the time I plan to be back to the resort in March so I would come see him if I had any issues. I should have known he was lying to us when he said we could not tell the closing agent that we were told we would not have to pay maintenance dues after our purchase. We returned March 9, 2026 made an appointment to see Tim when we checked in with Tracie, she set the appointment up for March 11, 2026 at 8:30 AM. At 7:35 AM I received a call from the office wanting to move the time up to 8:00 AM. We arrived in the lobby a few minutes after 8:00 and found out Tim was not in today. We met with Brandon Haynes, manager 407-597-2550 we explained to him what Tim had told us, he said there is nothing he can do, we would have to talk to the corporate office, he also ask if we are recording the conversation, and said he would not consent to a recorded conversation not sure why we couldn't have a recording so we could remember what he had to say? I contacted corporate via telephone when I returned to my room. I was told that if I did not have a promise in writing from Tim that they would not even start a claim. I spoke with three different people and was told the same thing. I asked each of them if they could provide me documentation to support what they were telling me and was told no. I asked if I could record the call to use for documentation and was told if I did they would hang up on me. I do not want to cancel my entire contract, all I am asking for a cancellation of the upgrade purchased from Tim on 11/12/25 as it was grossly misrepresented. I understand the cancellation period has passed, but there was no way of knowing the extent of misrepresentation until I actually tried to use the points to pay for the fees. Please let me know via email when you have received this request. We returned again April 22, 2026 so we could go sit down with Tim Black to have him explain to us how this upgrade was supposed to work. This time the manager Brandon Haynes told us Tim was no longer with the company. Found out we were not the only owners Tim had lied too. Thank you, Kevin read more

Not a bad little hotel albeit dated some. We stayed here for 7 days while visiting the parks in Orlando. Check-in was pretty painless with the exception of having to go back outside to get the color, make, model, and plate number of our car. It was a rental so I had no clue what it was. If I had known they needed it, I would have been prepared. I then had to go to another counter to get a wristband for discounts around the city. I'm sure they really wanted to sell me something. Our room was pretty spacious, a 2 bedroom 2 bath, but did need to be updated a little.and I didn't like that there was no washer and dryer in the room. The pillows were super comfortable! I loved that every night we came back to the hotel no matter how late it was, there was always a parking space right in front of our building and I always saw security. I did not like that I was called 3 times to see if I was interested in meeting to see if I wanted to become an owner. I understand once, but 3 times, come on. read more

Do not buy in Worldmark timeshare. We believed what they said in the "meeting" and nothing they said was true. They hammered on us w high pressure sales and we believed them and everything they said was just not true! I can go on w details but we didn't do our research and we didn't cancel in the five days allowed. Don't take their word for any of it. A&B Foss read more

So long story short I booked a weekend stay for my daughters first bday at the WorldMark reunion location. Upon check in they hype up this extravagant sell to get you to spend time taking a tour and in return for your time they'll gift you a certificate for an weekend and seven night vacation on them. The tours are at the Kingstown reef location. Honestly nothing was wrong with the tour all except they claim it's 60-90 minute presentation and it's really not. We were there for over 2 hours. Also once you decide to not buy they keep sending more and more ppl to convince you why you should. SO NOW: if you are staying at any of their resorts I recommend not doing the tours Why: when you try to use your "gifted" stays they tell you that you Must take another 120 minute tour of a property or you will be charge $150 usd a night ..... they claim I signed an agreement stating these terms..I've asked them to send me a copy because I'm not one to sign without reading something....so I get placed on hold she looks up my profile using my phone number...(her name is April btw) she explains that they don't have the paper for me and that I'm right I didn't sign a form stating such. She tells me that her manager Michelle would reach back out to me. However no one ever did. The reason I'm leaving this review here is because I've called multiple times now I've been talked to crazy by the staff, giving bs answers, refusal to escalate calls to management because "my supervisor told me to tell you....." completely unprofessional. I have been lied to about emails and call backs and I think that's very unacceptable. So please do not be like me and waste your valuable time for nothing. read more

See all

Thanksgiving Family vacation 2022 For our family Thanksgiving vacation I booked a 3-bedroom presidential suite good for 8 guests. Everything was in great order and clean condition just as we've come to expect from our WorldMark resorts. We stayed at Building 4 Azalea. Aside from the master bedroom there were two other bedrooms, one with 2 Queen beds and the other w/ one Queen. The sofa in the living room was a pullout bed. All rooms were equipped with their own flat screen TV's. The fully-equipped kitchen was nice. We ate dinner together one evening and occupied the dining table... football fans in our family enjoyed watching a San Francisco 49'ers game on TV. The free laundry machines in the unit were convenient. The unit was spacious! The exterior surrounding was clean and the grounds well kept. Parking was not too far from the elevator. We stayed here for a week. Registration was quick and easy. No pressure on Owner update meetings. A sales pitch would've totally brought this experience down to a 3-Star review. We didn't have time for it... we had the family with us making memories in Orlando. The resort is located on International Drive... just minutes away from Orlando's all major theme parks, water parks, dinner theaters, shopping centers, and golf courses. Closest theme park to us was Sea World and 0.7 miles from the Chocolate Museum & Cafe (that's a 15 min walk yo). Excellent location! We had a great time in this resort facility. Review #2782 read more

See all

We stayed here for our honeymoon and we were able to stay thanks to a partnership with Wyndham and iHoots. Our stay was no charge except for an application fee through iHoots. I recommend any current or past military service members check this out for more details. The resort was nice, but the staff was not aware of the program that brought us there. That left for some uncomfortable conversations about buying into their timeshare program - of which we had no interest. Our lil room was so full of everything we needed. It has a kitchenette, a washer/dryer, a dishwasher, and everything that we needed to use them. The only downside was that the bed was a Murphy Bed that pulled out from the wall and eliminated the sofa. In order to use the sofa, you had to push the bed back up and put everything back together. We ended up just leaving the bed down the entire time. There's no restaurant on site, but there are lots of options with a mile or so. We didn't have a car, so we arranged for a grocery delivery the night we arrived. read more

The resort itself was pleasant, and our room appeared recently remodeled. However, our experience with the sales staff was extremely disappointing. Both the Sales Concierge desk and the sales team (including the finance manager and an older female associate) were dishonest, committed fraud, and wasted our time. It's very concerning as they obtained updated personal information under the pretense of "system updates," and without consent, ran credit inquiries for both my husband and me. Two weeks later, I discovered a $23,000 credit card had been opened in our names. When I reported this to their sales office, I was told it was "their word against mine" and that nothing could be done. We reported it to the financial institution, BBB and a federal agency as we are not taking this lightly. This experience was unacceptable, and I want others to be aware and cautious so it does not happen to anyone else. Do not trust this team at this site!! read more

Disclosure: My review is based on my ownership through Club Wyndham. This resort is top notch in aesthetics, cleanliness, and staff. The buildings are painted in cheerful, Floridian colors, and the grounds are lovely. The pools are sparkling and welcoming, the decks clean and tidy. The presidential four bedroom unit is decorated in pleasing, cool colors in a tower all its own. A water vapor fireplace was crackling upon entry. The unit was spotless, with every amenity needed. I also witnessed the cleaning of the unit's balcony across the way and was impressed at her attention to detail. She wiped the walls, the furniture's cushions, removing them to clean the backs, and the railings, wiping every little nook and cranny. The staff is exceptional. Shout out to Lily at check-in, Brenda at guest services, and Melissa on evening phone duty, who assisted us with maintenance and answering of our many questions. I didn't get the name of the maintenance guy, but he was professional and repaired our leaking dishwasher in a jiffy at ten o'clock at night. Each time we requested something there was a follow up phone call to make sure we were satisfied, and the staff was cheerful, kind, and helpful. I suggest corporate use this resort as their model for training Wyndham staff. 10/10 I brought three guests not associated with Club Wyndham. All were highly impressed. This is a resort that takes pride in every little detail. So rewarding for an owner, and I'm moving it into the top spot for Orlando vacations. Well done. read more

Is very nice . Clean , spacious rooms , everything you need in basics, complementary laundry on the building, free parking, basic common hallways not so clean and loud , very loud doors, pool look nice people where using it every day , staff was very nice and professional . Also there's a charge for WI FI never seen that before in a Wyndham or Worldmark property, but is our first time in a Worldmark in Florida. Overall would recommend. read more

This is out second time here. First time was great. No problems. We got our room right away. On check in, at 3:20, 6/23/21, Bridget asked us to wait until the room was inspected & released to us. Check-in time was 4PM, so we understood the wait. However, at 4:15, we continued to wait for our unit. The supervisor needed 15 more minutes to check it. By 4:35, we had the keys to our unit. When we got to our home away from home, the dishwasher was running. But when we went to empty it in the morning, nothing was in it! When we made coffee, coffee grounds were still in the pot. We could not make eggs and bacon right away because we could not find a frying pan. Kit delivered it 20 minutes after we called. Good service! But our unit was "checked" before we got the key. So why was an empty dishwasher running, with coffee grounds in the coffee pot, and no frying pan? The bed was comfortable, and no sunlight creeped in to wake us, due to black out curtains. All of the furniture was comfortable. Both flat screen TVs worked, as did the remotes. Kitchen had everything we needed - once we got the frying pan. We liked having the balcony, and used it to sit and watch lightning storms Thursday night. We had plenty of outlets for charging devices. We did not have time to enjoy putt putt golf or the pool, but enjoyed the pool in October 2019. Only if you are a resort owner is the internet free. The staff was friendly, and apologized about late check in and lack of the pan for our breakfast. We do recommend this resort. It is 4 stars for small inconveniences. read more

See all

Had recently taken a weekend trip to Orlando and had stayed at a relative's timeshare at the Worldmark Orlando Kingston Reef. We had called in advance to let them know that we would be arriving early as we had taken a red eye flight and would be checking in by 10. We had arrived and unfortunately no rooms were ready and could not provide us a time frame of how long it would be until our room was ready. We gave them our number and went on a run to grab groceries and lunch. We came back in about 2 hours and the room was still not ready. We did have plans to go to Disney that day as we were only there for such a short time. We waited in the lobby/check in area. The property gave me Key West vibes with the bright colored building and white shutters and balconies. The lobby area was a really cozy living room with a fireplace. Really felt at home. They did try to offer the timeshare presentation l but because we were there for such a short time we had declined. When our room was ready, it was very clean. We walked in and it was an open floor plan and it was the dining area, kitchen and then living room. The bedrooms and bathrooms were spacious. We were only 3 people so it was a lot of space for us. The kitchen comes stocked with pots and pans, plates, utensils, dishwasher, and everything you would need. There was also a washing machine and dryer and yes we did laundry! The property is really well kept and the pool area was clean and not too crowded when we went. This location was ideal as it was located about 15 minutes from Disney and Universal Studios. There was also plenty of parking spaces close to the buildings and there was security around during the evening. Very cozy and comfortable stay overall and would definitely stay here again. read more

See all

We stayed here for a few days in May until we could get into our Bonnet room for the week. There was a bit of confusion at check-in, as my husband had asked to add one day to be double booked for one day at the end of our stay so I would have a place to stay to work remote. Reservations instead booked two separate stays with two days overlapping. The front desk manager suggested we get the days straight to make sure we would be eligible to cancel the second reservation before check-in, once check-in occurs, it's set and no canceling afterwards and no return of points either for unused rooms. After a phone call it was all straightened out. My husband had to log online to cancel the second double booking himself. They have a pool, playground and mini-golf and big chess board too. We grabbed our key and got directions to get to the room. We are staying at the Magnolia. It's an orange and lime green building. The elevators is only by the Magnolia sign for the floors. We checked out the tiny studio. Small, but functional kitchen, nice bathroom, smaller, but also workable. We had to take a double take when we couldn't figure out where the bed or bedroom was located at. There was a couch against a shelf and wall. We pulled the couch and realized it was on wheels. Low and behold the bed is hidden in the wall. I have to say I know such a hideaway bed exists, but this was the first time ever seeing it in person. We pushed the couch against the table the kitchen island and found the pillows in a bag in the closet. Nice use of space in this compact room. I am only glad we are only staying here two nights. It's quite a drastic change going from our very spacious 1 bedroom suite to this company mini studio. It's fine for what we need for a couple of days. My husband loves the coziness of it all. Me, not so much. It's quite noisy outside as every little noise can be heard and seems amplified as folks play outside or walk by. The fire alarm went off at 4:54am on our 3rd morning, what a rude awakening! We all exited our rooms before 5am to watch the fire and the security going around our Magnolia building to find out the source of the fire alarm. The fire truck rolled out by 5:25am. They are still trying to figure out how to shut off the alarm. This is the first time this has ever happened to me. It's worse when it's in the middle of the night. The alarm is still raging on an hour later. The alarm is still raging on an hour later. It wad finally turned off by 6:13am, but then went off less than a minute later. We were never able to go back to bed once it all settled. read more

See all

We stayed at World Mark this week while in Orlando. The staff was very helpful, whenever we needed something they were just a text or a phone call away and handled all requests promptly. We stayed in a two suite first floor room in the Veranda. There was plenty of space for my large family. While we were there as guests and not owners we did the Wyndham presentation and tour. The newer suite they showed us is beautiful and has a ton of space. The facility had a swimming pool, playground, mini golf, and daily activities. When you check in you are given a list that provides the local grocery stores, restaurants, and entertainment in the area. They have washer and dryers on different floors in the older models like we were in and washer and dryers in the room of the newer buildings like the one we toured. The facility allows you to do express check out with a text message. We enjoyed our time here. read more

See all

Over all it was nice because of the pool and the staff wasn't bad because I'm pretty grim with my No on the timeshare presentation especially since I already own two of them. I loved the pool area we found a bug in the bed not sure if it was bed bug or not and that's the only reason it's getting 3 stars read more

We had a lovely time over the weekend. We came for MEGACON. We had a 2 bedroom suite with full kitchen. We were in the veranda building and super close to the pool/hot tub which made my kiddos very happy. Guest services were great and even called to remind me of check out time ( 10 am NOT 11am) Can't wait to visit more world mark hotels read more

Stayed here March 2021. Staff is ok about whole COVID precautions--they won't annoy you with "mam! Put yo mask over yo nose please!" Pool area is nice and clean. I did find someone's hair in our suit when we arrived in the "clean " towel area so housekeeping could improve their work a bit-- therefore one star off. Another star off for annoying us with inviting to timeshare presentation. We told receptionist we're not interested in wasting our time on it --yet still they called us everyday trying to convince us to come--ANNOYING!! Other than that beautiful place, gorgeous sunsets--nice and relatively quiet stay Oh and i loved the fact that they planted some fruit trees on their property. We discovered this delicious fruit and kept picking them over and over-- super yum read more

See all

I was in town for the Walt Disney World Marathon weekend. It was my first time staying here and I was booked for 6 nights. It was easy to find and located really close to SeaWorld. The check-in process was excruciatingly slow. There was only one person working at the counter when I got there and about 3 other groups also trying to get checked-in. I'm not sure what the hold-up was, but this was by far the worst check-in experience that I've had since becoming a WorldMark owner. Thank goodness another person showed up to check me in. Another thing out of the norm was the concierge was not there to invite me to some owner's complimentary breakfast, educational presentation, and the inevitable sales pitch. I was actually glad that that did not occur as I always have a hard time saying no to those things! They did leave me a vague phone message one evening, but they never followed up. Oh well. My room in the Veranda building was very nice and spacious. Everything was also very clean from the kitchen to the bathroom as well as the bedroom. It was much more than I needed as a single guy. It was definitely much better than the usual "value" Disney resorts that I usually stay at when I'm in town for their races. Overall this was a very nice stay even with the bad check-in experience. There was plenty of restaurant options nearby as well as a Publix supermarket if you want to save some money and cook your own food. Just remember to wash your dishes! I will definitely be staying here again in the future whenever I'm in town. read more

See all

We did the "no pressure" Wyndham timeshare presentation here and I felt VERY pressured. I kept saying i wanted time to think about it, but they were pushing HARD. When Disney says that their timeshare presentation is "no pressure", it's true. Wyndham has a lot to learn. These sales tactics are not worth all of the "free gifts" in the world. Don't get curious and say yes to the presentation. You will regret it! read more

My husband and I travel for the first time as members to Orlando Florida for my birthday. We agree and expected a good time however I am so dissatisfied and disappointed to say it was of my worded trips ever and the resort experience was awful. To be so far from home all I wanted to do was cancel and come back home. Worse birthday ever. Let me start off as being a member I felt more like a customer, besides being greeted by the concierge person at the front desk was only interested in booking us immediately for another presentation that we see not looking forward to after rebelling for 2 days, no sleep. No food, and knowingly that our flight hd got cancel 2 days in a row. Arriving to the airport with no shuttle having to purchase uber everywhere they could not even offer me another of water, I checked in on my birthday was expecting a complimentary bottle of champagne was expecting to much. Nothing at all, not even a happy birthday when my id was check serval times on my birthday. However moving forward I regret so much purchasing this membership. Then upon my checkout, my flight did not leave till 5 pm asked for a late checkout they said as a favor they can only do 12 " feel free to sit by the pool" until your flight check in, not realizing it was cold outside to be sitting by the pool until 5 pm. What a horrible way to spend my birthday of all places I could've went anywhere and decided to go here, anyways most regretful decision. Just fyi I am also a member for Hilton which is absolutely free no hidden fees, no charges, rooms are worth the late check outs. Complimentary gifts every time we arrive, feee ungraded, and most importantly free shuttle to and from the airport. Free complimentary breakfast, heated pool, plenty of fee amenities to do while waiting for our flight. Also no security in the property as our rooms were way in the back and no gated property. Awful service. read more

My friend and I spent all day traveling to Orlando, then we had to get our rental car, and when we finally arrived in the later part of the night to check in we just wanted to drop off our items and eat. The front desk was prompt but then we were referred to a "travel" kiosk which was actually just their timeshare desk which I told the guy I may be interested later in talking about his deals but we were in a rush then he proceeded to keep talking and I had to interrupt him because after being up since 5am and in a plane all day I wanted some food. My friend and I were there for a bodybuilding competition. I had brought some of my own food and snacks like rice cakes, honey, protein bars, etc. that could be left out of the fridge, however, I noticed a swarm of small ants all over my honey jar that was on the kitchen counter, hence the screen shots from my videos. Mind you this is real actual honey from my family's backyard not some cheap honey I got from the store. I threw it out because they were all over the sides and although it was sealed tight I didn't want to bother opening it in case they got stuck. Anyways for my sanity, I put all of my items in the fridge, freezer, or on the dining table except then they traveled all the way to the damn dining room table! Seriously was peeved and annoyed because I didn't want to deal with a bug issue, so when I brought it up to the front desk when I checked out they asked why I didn't say anything during my stay. Well, our room phone wasn't working. Anytime I made contact to the front desk I had to call using my personal cell. There were also a bunch of spiders in my bathroom and I hate spiders. Felt like I was constantly getting creeped out by insects and bugs when I was either trying to relax or consume a meal. On another note, for some odd reason the walls are paper thin. Additionally, you can hear the noises, I mean stomping and yelling from the top floors. Some of the guests were very inconsiderate I'm talking about during the very wee hours of the morning walking loudly across the floor. I know not to trust anytime there's a mention of a gym at a Worldmark resort or Wyndham hotel because they tend to be a joke. Sadly, I was not wrong. This "gym" is super tiny, has a few cardio machines, dumbbells, and a cable machine which is why I ended up purchasing a week pass at a bodybuilding gym. The thing that irked me was how cramped it was in there, but the kicker was that it was extremely muggy and hot. No a/c, I believe it was just a ceiling fan. I managed to finish an hour long cardio session in the humid "gym", which was extremely uncomfortable and gross. The other situation that peeved me was I had a massive headache. Again, I called with my cell to contact the front desk for some pain relievers. The man who answered said no, and to try some convenience stores or gas stations. I waited a bit to see how I felt after I ate, and didn't feel good enough drive around and look for advil. I called again and reached a woman. She said the same thing and I asked, "Don't you have a first aid kit? I'm positive that any first aid has some form of pain relievers." I also requested for some more laundry and dishwasher detergent. She had me wait while she looked, mentioned she found some, and asked if I'd like someone to deliver them. In my head I was thinking that it was pretty clear that I would like someone to bring them to me because my head was hurting but don't think she made that connection let alone did she really want to help her until I was extremely persistent about acquiring some pain relievers. This was a bit of a letdown that the receptionists were not trying unless what seemed like they were being bothered. At about 5am on Friday 12/17 I noticed that the fan and the clock were off. This was the morning of my show and I was afraid my tan would melt. I called the front desk to find out what happened and there was a power outage. It lasted until about 8am, and was a bit stuffy in my room so I had to open the door. During the time I tried to nap I noticed that the neighbors were obnoxiously loud again (adults and kids too). There are several items I would like to note that are positive about the resort. I like that the units are spacious, providing appliances, dishes, dishwasher, silverware, laundry and dryer machine, pretty much all the typical expected things at a resort. There are multiple pools and hot tubs, plus plenty of free parking spaces. Although this wasn't a huge issue for me since I brought my food cooked to Orlando, but there wasn't any cooking oil or spray in the kitchen, so future guests should bring or buy their own. I'm primarily giving this location a 2 star rating for quality , rather lack-thereof cleanliness, sanitary, and customer service reasons. For a destination location I have way higher expectations. People pay high amounts of money for their timeshare and maintenance fees yet this stay was not 100% what it should have been. read more

See all

We spent a week here at Kingstown reef. We were in a 3 bedroom. The property was very close to everything especially Sea World. After the 1st night we noticed a lot of bites on our legs and arms. We pulled the sheets back and noticed 2 ants and worst of all bed bugs! It was pretty gross. We told the office and the manager on duty was great. They let us switch rooms. They were so nice about it. My bites did however get infected and I did have to go to the doctor. But we did really enjoy our stay. They had a pool, playground and mini golf. I would stay here again. I think I would just be a little more vigilant and check all the beds for bugs. read more

See all

DO NOT BOOK HERE I was very satisfied until 10 a.m. on the 20th. But around 10 a.m., the staff knocked on my door and I didn't know if the staff would knock on my room, so I didn't go out. I never thought anyone would knock on my door because the front desk staff had already informed me that there would be no housekeeping when I checked in. But I got a phone call and told me to leave. I said I had a reservation until the 21st, but the staff told me to leave until the 20th. I said I had a reservation again until the 21st, but the staff shouted out loud to leave the room. I was so scared and asked if I could extend it for another day. But the staff screamed for me to keep leaving without even checing if it was possible to extend it for another day. So I said I would leave and the staff told me to check out within an hour. After hanging up, I checked my reservation again and my reservation was until 21st not 20th so I called the front desk again. I said that the reservation was made until the 21st and the staff said would call me back again. After three minutes, she called me again and said that I was right and that my reservation was until 21st. Then, she said that the payment was made until the 20th, and then she said sorry. The first thing she said about the payment not an apology.Turns out, it wasn't even a payment-related problem. I made the payment exactly until the 21st and there was no problem with my reservation.The staff screamed at me sooo much so I was scared and my heart was racing a lot.I still feel terrible thinking about the situation. I made a lot of good memories in Orlando, but on the last day, she ruined everything. She didn't listen to me or check the system accurately before telling me to leave. She apologized me very late. This seems to be a very problem with the system and the staff. I don't know what the employee's name is, but I'm very offended and I don't want to go to the worldmark again. read more

Clean, updated condo, timeshare. No laundry in the unit, but in the building. No wifi included despite paying yearly $1320 for 1 week stay of HOA, plus my purchase price for the membership. Resort wants me to pay extra $5 for 2 devices for 1 day of WiFi... otherwise, everything else works. read more

I came with a friend and got the two bedroom right across from the construction site. Luckily, there was no construction happening that we could tell during our stay on the weekend. The prices were really good so if it does get noisy in the next few days, it was what we paid for. We got a good room that appeared well cleaned. The kitchen is furnished with pots and pan. Laundry rooms in the buildings to do laundry is a nice perk. So many shops and restaurants on the road so you don't need to go far to get essentials. Great stay. Would definitely come back read more

If you want to sleep on your vacation, don't stay at any of their new buildings. As soon as the people above your move around it sounds like pounding on the ceiling. Cheap building are not solid and you are woken up EVRRY MORNING to the sound of foot steps, banging and loud thuds as people move around above you. The only reason it gets 3 stars instead of 1 is the people workin on property are very nice and accommodating. If you get your stay in their older buildings, you'll have a great stay. Make sure you ask which building you are staying in. read more

I have been an Owner with Worldmark for over 20 years and have not had any issues until today. I had a reservation for the presidential suite, the only 4-bedroom and the most expensive, to celebrate my sister's birthday. I called around 1:00 p.m. to inquire on early check-in, and was told it was annotated in the system. I arrived around 2:45 p..m. and was informed the room was not ready. Everyone else that checked in around the time I arrived was assigned a room. An hour later, my room was not ready. The reason given was that it is the biggest room and requires more time to prepare. My wheelchair bound mother and other elders are waiting in the sun. Cold food is getting hot and hot food is not refrigerated. Thank goodness the cake is not melting as they put it in their refrigerator. Since this has never been the practice at any of the other locations I visited, I must conclude that it is the employees at this location that are providing poor service. I will not come back to this location. read more

The resort is beautiful! But as all Worldmark's disconnect your phone or I am Sure they will start calling early for a sales pitch. 4 stars instead of 5 because the wifi router is under the headboard at the bed. I am sensitive to wifi and electronics and can't figure out what they were thinking putting it there. ? read more

WorldMark Orlando - Kingstown Reef - Wifi under your pillow - Resorts Near Me - Orlando, Florida

Well I will give in initial review. Friendly staff. I am in a newer renovated room in about absolute zero complaints. It is clean as two bedrooms, two bathrooms and multiple TVs. The pools are nice. Deep but not too deep. However, could somebody please tell the staff to turn on the filters or have someone come out and skim the pools? It's like swimming in a river. The one pool is completely filled with bugs. It is completely disgusting. I booked this resort because we got a late start and this was the only resort available during my vacation. That had two bedrooms and two bathrooms. There are absolutely zero amenities at this resort. There is no place to go buy food, no restaurant, no snack shop, a couple of vending machines and that's it. No where to buy a soda or water unless you run to the vending machine. Definitely not the worst I've stayed at but certainly not even close to the best. Again there are absolutely zero amenities. So if you're looking to get an adult beverage, it ain't happening unless you bring your own. I think a 2 1/2 star rating is fair but unfortunately we can't give half a star. So it gets a 2. read more

Wow I was super impressed with booking there for a weeks vacation, wasn't far at all from Disney and universal which is where we spent a lot of time. I absolutely loved the room we had and it was nice and pleasant. The pool, miniature golf and playground was also a plus with 3 children. Our room came with a kitchen, laundry room as well. Everything was nice and clean, staff was great and helpful when you needed them. I will definitely be going back! I give it a 5* for sure. read more

We were here for a weekend stay and found it quite lovely. Granted there was construction going on that fortunately only work Monday through Friday, so being on the weekend it was peaceful and quiet. The property is centrally located to everything she World, Universal, Disneyland, shopping, you name it it's a short drive. The property was very lovely, very clean, very updated oh, I was pleasantly surprised to see such a nice WorldMark property. We look forward to our next day in Orlando and it would be here hands down! read more

I've stayed at this resort twice in the last 4 years most recently just last week (mid Oct '16) and the time before that was March of 2012. Both times we had great experiences. The first time our unit was a 3 bedroom, 3 bathroom unit and this time is was a 2 bedroom, 2 bathroom unit. With the 3 BR it was 1 master suite with a king sized bed with ensuite, one additional BR with another king sized but no ensuite (common bathroom) and another bedroom with 2 x twin beds with an ensuite. This time the configuration for the 2 bed / 2 bath was 1 bedroom with a king sized no ensuite (common bathroom) and another bedroom with 2 x double beds with an ensuite. We've stayed at a variety of Worldmark by Wyndham and other RCI resorts before and this is one of our favorite ones. The units are very clean with more than sufficient lighting with many amenities such as a full kitchen with all appliances, cooking wares, even spices, and detergent for both laundry and the dish washer. What makes these units different from a hotel is there isn't daily housekeeping so things like towels can be reused or you have to bring them to where ever they take the used towels to get new ones. On the grounds there are free to use laundry machines, BBQs, pools, whirlpools, fitness facility, business center computers etc. The big difference of these types of places say instead of hotels is that these units are intended for families and comfort. Multiple bedrooms, multiple baths, multiple pools, full blown kitchens instead of multiple hotel rooms in many cases make more economical sense for larger families or groups. Wifi is 5 dollars a day or 15 dollars for 10 days as an option. Although I've been to this resort before it was my wife's first time here. She was impressed with the unit and facility as it's comparable to other Worldmark/Wyndham properties we've stayed at previously. We're definitely returning and bringing more family with us next time. read more

See all

Very nice resort. As in all of World Mark resorts, it is a very nice place to stay. Has a small kitchen, but is equipped with all of the amenities you will need to prevent you from having to go out for meals during your stay - this is something that my family, and I, really love. Kitchen has a full size refrigerator, oven/stove, pots & pans, plates, silverware, coffee maker, microwave, and a dishwasher. All you need is the groceries you need to make your meals. Right next to the kitchen is a table with 4 chairs. Bedrooms are a very good size. The master bedroom is the smaller one and has a king size bed and detached bathroom. The other room is very large with 2 full-size beds, a table, large bathroom, and a balcony. The living area is also a good size with a single seat, coffee table, and a fold out bed in the big couch. It also has an access to the other balcony - yes, that's 2 balconies! Overall, I really liked the place, but did not like how you have to pay for the internet where most other places have it included. It has 2 prices that I can remember. One is for 1 day ($4.99) and the other for 10 days ($9.99), but who is going to spend 3 days there? Also, if you plan to go to Disney World parks, just pay the money to park at the parking lots. The resort has a shuttle, but you have to pay about $10 per person. The all-day parking fee for Disney is $14. A lot cheaper when you are traveling with a family. Like I said, a very nice place. You will enjoy your time at the resort. The campus has a lot of other cool things on it too. read more

WorldMark Orlando - Kingstown Reef - Resorts Near Me - Orlando, Florida

See all

My husband and I have stayed here 5 times now over the course of the last 10 years. We just returned this morning from our most recent 3-night stay. We stayed in room 2406 in the Gables building, and for a 2-bed/2 bath was the largest room we've ever been assigned at this resort among all of our stays. It's on a corner, so the guest bedroom is HUGE! If you're not in a corner unit, the bedrooms are still large, but just not what I would call "huge" like the corner units. I love the 2-bed/2 bath for the mere fact that the 2 private bathrooms make it really easy for traveling adults to share the same condo and space together. It was the two of us this time around, while we have several guests staying right across from us in the Veranda building for a week. The kitchen was well stocked as always and even had several spices that I don't remember having available the last time we stayed. Worldmark does provide a few activities on site, but this spot is really great if you're visiting Seaworld, Disney or Universal. They offer family movie nights throughout the week, and last night was a special bingo and karoake night. We ended up just renting a DVD ($3 charge) from the front desk and relaxed in our room/balcony. The pool area is nice and clean with two pools, two hot tubs, and restrooms nearby. Three barbecue grills are available for the use of all guests/owners, and there is a gigantic chess game out by the grass, a sand volleyball court, and a jungle gym for kids. They're in the process of building a shuffleboard area as well. And this morning, they are starting a paving project that will take the next couple of weeks (I really don't know why since the pavement looked totally fine), but overall, we've enjoyed each of our stays at this resort over the last several years and will continue to stay here any time we need to crash in Orlando. read more

See all

I would not stay here until the construction is done and who knows when that will be. We stayed for 6 nights and 2 of the nights we received a notice on the door stating there would be concrete pours at 4am the following morning, even on a Saturday morning! We travelled from the west coast so that's 1am our time! Vacation is supposed to be relaxing and this place is not and we were never informed there would be construction prior to arrival. The whole thing was so unprofessional. Oh and one of the showers had mold all over the grout and huge chunks of mold in between the sealant and the metal. read more

See all

Our room was clean and well stocked with toiletries. Hubs was able to work out at the gym while I took advantage of the laundry facilities. I wish the washer/dryer combo was in our room like most Worldmark resorts. The resort was also close to Universal and Discovery Cove, our selected parks for the weekend. The only problem was when we were leaving and returning to the property. The drivers didn't know where to pick us up. There wasn't large enough signage to direct them to the front. One driver went to the property across from us. Another circled the property and went to the back buildings. A Worldmark sign would cut this confusion. read more

Great rooms, nice hotel, right near all of the major attractions in Orlando. We had a really good time chatting in the lobby with Wayne and Marcel. Overall I highly recommend and will be using this hotel again in future trips to Orlando. read more

This is a great place to stay. Super easy to check in. Condos are up to date & very clean. The 2 bed, 2 bath condo is very roomy. Kitchen has the essentials that are needed. 2 balconies 1 off of the living room area & the other off of one of the bedrooms. read more

If I could only give them 0 stars. Our keycard didn't work three separate times, there was shower mold and the same shower drainage reeked. I don't suggest using the washer and dryer that are in the hallway. There are not cleaned daily and maintenance on them are not kept up (one of the washer was leaking). Definitely will not be coming here again. read more