I'm so grateful for the customer service and overall service provided by the business. After the…read morefirst few rains in February, I noticed two areas of leaks in my roof and immediately searched for a local, reputable company. I worked with Johnathan for the initial estimate and he was kind, thorough, and supported me through every phase of the repair. The pricing was reasonable and the crew did a good job. They even found dry rot that needed repairing, which we would have not known, had it not been for their attention to detail. Unfortunately, there was an issue with the repair, but after speaking with Alex directly, another crew was sent the following business day to correct the issue. I would highly recommend working with the business based on their affordability, timely repair, and excellent customer service.

For the last few years, I have watched almost everyone in my neighborhood get their roofs redone,…read moreand a while back one of my neighbors hired Alex Perez Roofing. They stood out. They appeared to be working harder and faster than any other roofing crew I had seen, and they got the job done in 3 or 4 days instead of the typical 5. When I got a letter from my home insurance company stating that they would cancel me if I didn't get a new roof (the same thing has happened to most of my neighbors, I suspect), I called Alex Perez Roofing, plus two other companies for comparison. Alex himself came out, and he spent a long time talking to me and my partner about the job. He answered all of our questions. He didn't have a slick sales presentation like the other two roofing companies that we called. As a former roofer himself, he was more focused on explaining the dynamics and the work of the job, rather than trying to get us to agree to a a top-tier "premium roof package." Unsurprisingly, his bid came in lower than the other two companies I called. In an apples-to-apples comparison (50 year warranty, special venting at the top of the roof line) his company had the best value. His guys showed up on time, worked hard, were very polite, and left the job site clean. On the office side, Alex's staff kept me well-appraised on where we were in the process, and when invoices were due. When additional dry rot was discovered after the roof was pulled off, his office staff emailed me a comprehensive report and photos, and they had a lengthy phone conversation with me about it at my request, ensuring that all of my questions were answered. Alex also dropped by the job site regularly to check on things. The whole crew struck me as honest, regular working people just trying to get the job done, never trying to upsell me on any special packages, warranties, or guarantees. I would recommend them, or at least suggest that you call them out for a bid to compare them with what some of the bigger companies are offering.

Eric, Jesse, and the whole crew working were great! They showed up on time and worked efficiently…read more Good communication and quality work. My new roof is beautiful.

We had the best experience with NRG-Pros. From the initial call to schedule someone to come out to…read morelook at my roof, to the install, to the communication through the process, the customer service and quality was top notch. Getting a new roof can be very stressful, but NRG-Pros made the process stress free and seamless. Tom Thomas was amazing throughout the entire process. Tom made the process easy even though making this decision was difficult. He checked in on us, he came by to check on the progress, he answered all of my millions of questions. Juan Chavez was very responsive during all of the scheduling calls, and Eric Lloyd provided updates every single day during the process. Their communication was much appreciated. We got multiple quotes and NRG was competitively priced, but what they offer was far superior to everyone else we got quotes from. Our new roof and gutters look amazing. I will refer everyone I know to Tom and the rest of the NRG team because they are simply the best.

The employee I spoke with (sorry I don't remember his name) was friendly, professional, and made…read morethe whole process super easy. They worked around my schedule and were flexible with timing. Once crew came they got straight to work and knocked out the repair quickly. No lollygagging LOL. Best part was when they were finished I could hardly tell there was even a repair. I will be a customer for life

Our project started with some communication but Matt called me and made it right…read more The crew was on time and cleaned up pretty well. One thing I'd like to suggest is to have more communication before the installation because I had to call and ask about the color of the shingles. But overall the project went well and it was fairly priced. It's 1/2 of what another big name roofing contractor quoted.

Had a great experience with Sacramento Roofing! From the beginning, they were very responsive and…read moreeasy to communicate with. They explained everything clearly and thoroughly, so I always knew what was going on and what to expect. They were also very flexible with scheduling and got the work done quickly without sacrificing quality. I really appreciated how easy they made the whole process, including accepting different forms of payment. Overall, I'm very happy with the service and would definitely recommend Sacramento Roofing to anyone looking for a roofing company that is professional, reliable, and easy to work with!

I had a great experience with Sacramento Roofing from start to finish. Elizabet, Yrving, Jose, and…read morethe whole crew were friendly, professional, and a pleasure to work with. Communication was excellent throughout the project--they kept us informed, answered all of our questions, and addressed every concern promptly. The crew was punctual every day and did an outstanding job cleaning up the worksite before leaving. Their attention to detail was especially impressive when repairing several areas of dry rot. The repairs were done with great care, and they even repainted the repaired areas so everything looked finished and seamless. The project passed all inspections, and the final cost matched the original estimate, even with some challenging dry rot repairs. It's clear they take pride in the quality of their work, and the entire process was smooth and stress-free. I wouldn't hesitate to recommend them to anyone looking for an honest, reliable, and professional roofing company.

My roof was filled with moss. I looked through Yelp to see which roofing companies offer moss…read moreremoval service and stumbled on Triple R Roofing. I called to get an estimate and was assisted by Alejandro. He scheduled a date that worked best for me to come out for an estimate. On the day of the appointment, Alejandro kept me informed on when he was arriving. Once he arrived, he asked all the questions and started the necessary inspections. He inspected every inch of the roof and even used a drone to help. He itemized everything that needed to be addressed and broke them down into sections with estimates listed next to them. Based on the inspections, he identified there was moss present that needed removal, few shingles were damanged, gutters were detached, etc. He took many before photos of what he identified that needed to be addressed. He went through each item with me very thoroughly. I decided to hire them on the spot. He said his crew can come out the next day. They require a 10% deposit. On the day of the project, his crew showed up promptly. They got straight to work. The project took around 4.5 hours long to finish. After they were done, they sent me the after photos with the invoice. The roof looks brand new after the cleaning. I am so glad I found them on Yelp. They are easy to work with and professional in all areas. I will highly recommend them to family and friends.

Rogelio and his team did a great job on my family's roof replacement (shingle)/seamless gutters! He…read morewent above & beyond to help us find cost effective options and offered best price & value. He was thorough, detailed, and followed through. He was informative, responsive, and shared status updates, arrival time, and pictures. Rogelio and his team worked hard and were careful and reliable. Shout out to Triple R Roofing for providing affordable pricing, excellent customer service (patiently answered all questions), positive attitude, timely work, and good craftsmanship & warranty!

If you think it's time to get your roof done, make American Cool your first and only phone call. I…read moredid, and from start to finish the process was remarkably smooth. Starting with the project manager, Shelly. Knowledgeable in every facet of the job, excellent communication between her staff and clients and her follow-up was extremely satisfying. Her crew was very courteous and thorough from tear down to the for sure very last day. I don't think I was lucky to have such a pleasant experience, I'm convinced that's how they operate. No need to get multiple bids, quotes and sit downs...just call American Cool Construction you'll be happy you did.

When I realized it was time to replace my roof, I met with 7 different companies to gather quotes…read more Project Manager, Orli, was scheduled to come to my home quickly. Orli didn't try to upsell me, was knowledgable, and informative about various materials and the reroofing process. The crew was able to begin work sooner than expected and were communicative throughout the process. When the roof was finished, Orli came back to the home to review the project with me. After pointing out some small fixes, Orli had a member of the crew back at the house the same day to complete my requests. From start to finish, American Cool was easy to work with. Highly recommend!

I highly recommend Ark Roofing and Construction! They recently replaced the roof on my garage, and…read moreI couldn't be happier with the results. The quality of the work was excellent, and the new roof looks fantastic. Thomas was the project manager and was wonderful to work with throughout the entire process. He was professional, thorough, and transparent, and he made sure I understood what was being done and what to expect along the way. I really appreciated his communication and attention to detail. The pricing was very reasonable, especially considering the quality of the materials and workmanship. Everything was handled professionally from start to finish, and the finished roof exceeded my expectations. If you're looking for a roofing company that provides quality work, fair pricing, and excellent customer service, I would definitely recommend Ark Roofing and Construction. And a special thank you to Thomas for making the entire experience such a positive one!

We unfortunately don't know how old our roof was, so even tho it looked like it was in good shape,…read morethe insurance company was gonna kick us off unless we replaced it was hoping to not do this for another decade but I suppose that's life! At least our roof is more efficient and solar-ready... Anyway, I got just two quotes, and it was a very difficult choice as both seemed good. But ultimately I appreciated Tom and his consistent communication. He laid out the work in a straightforward and educational way and I felt that even though the price was higher, I would pay it for good customer service, a long warranty, and quality-controlled work that will HOPEFULLY last at least 50 years. We ended up also replacing the gutters, but the recommendations were all very reasonable. It was also very nice that Tom stopped by occasionally to review the work and follow up with us about it. The roof was replaced on just over two days, with the third day being very minor cleanup (hardly even heard anyone up there). My friend on his bike picked up a few nails/screws for us, but overall I think they were very thorough with their cleanup every day they were on the job (also our outdoor areas are quite a mess so I would imagine even the magnetic sweepers might not be able to navigate easily). I was pretty impressed. While we'll have to tighten our belts a bit, I would recommend Ark and working with Tom if you need roof work done. It was a very smooth, quick, and professional process.

I had an excellent experience with this family-owned roofing company from start to finish. Sam was…read moreoutstanding throughout the entire process. His communication was exceptional; there were no gaps, and he responded to every question quickly. He performed a thorough inspection, identified an area where the wood needed to be completely replaced, and explained why it was necessary. He also helped me choose the right roofing color and material, taking the time to explain the different options and what would work best for my home. Sam also recommended installing gutters where they were missing and made sure his team completed the installation in those areas. I really appreciated that he looked beyond just the roof and made recommendations that would better protect the home overall. If you're on a tight timeline and need your roofing project scheduled within 10-15 days, Sam is definitely the person to call. Jose and his crew were equally impressive. They completed the entire roofing job in just three days while maintaining excellent workmanship. Jose coordinated directly with my renovation contractor to ensure the bathroom exhaust outlet was installed correctly. After my contractor finished his work, Jose promptly returned to complete the final adjustment without hesitation. That level of professionalism, attention to detail, and commitment to customer satisfaction is hard to find. It's easy to see the pride that comes with a family-owned business. Everyone treated us with respect, communicated clearly, and genuinely cared about delivering high-quality work. I highly recommend Sam, Jose, and their team. They delivered quality workmanship, stayed on schedule, and made the entire experience smooth and stress-free.

Apollo roofing did a fantastic job with our roof and gutters as well as our solar shingles…read more Everything was done to perfection and Sam was a pleasure to work with. A tree fell on our house shortly after the completion of our project and Apollo came out to inspect the damage and they found no damage. My wife who works for a major insurance company investigating fraud said that was almost unheard of which speaks to how much integrity they have as a company. This is definitely a five star roofing company and I highly recommend them.

Lorenzo and his team are fast, efficient and did a great job!…read more Lorenzo even went above and beyond when at my instructions they cut all my extra unused cables down. Turns out, one of them was being used! It was our internet! My bad! Lorenzo spent time figuring out which cable it was and reconnected it. We are VERY pleased with the work done and HIGHLY recommend Lorenzo and t

Roofing team is amazing! Lorenzo literally come to my house and within 30 mins, had all…read moremeasurements ready with a free quote. He was very efficient to share all material options. Great service provided via prep journey prior to final install. He was always available to answer questions, address specific needs, and offer advise on best solutions. When came time to deliver, the team pushed through completion with precise execution. Within less than two days, entire roof removed, replaced all rotten wood, installed new vents, and applied final shingles. The team even went above and beyond by primering new plywood and applied paint to vent matching my shingle colors. HIGHLY recommend this trusted roofing company to anyone who wants a great service, reasonable price, and amazing results!

For anyone needing to replace their HVAC we thought we'd share our experience…read more After spending $$$$ trying to repair ours and still having problems, we decided it was time to replace it. The search was on for a company. (Spoiler alert: We chose Harlan Quality Home Services and are very happy we did.) We decided to get bids from 4 companies that were highly rated. 1. "A"--they had tried to repair our old unit so thought we'd try them for a replacement. They came out to give an estimate. Said they'd send a bid to us and we never heard from them again. 2. "F" Family---Submitted a bid (approx $17K--for a unit actually too big for our house) which we had some questions about. Called the office to get clarification and they were rude saying we had misunderstood, even though we questioned the salesman multiple time. Also, they wanted to install extra unneeded items. 3. "A" man--Gave bid while here (almost $25K but with "discounts" it was lowered to $19K+). Offered another $500 discount if we had it installed in 2 days and bid was only good for 3 days. Fast talking and pushy. Wanted to install a 2nd return in our living room rather than enlarge the one in the hall. Again included things not needed and unit too big for our house. Also, all their units are their "brand" with their name on them rather than the manufacturer so who knows what you're getting. 4. "R's"--Offered 3 different brands, ranging in price from $16K+ to $18K+....again units too big for us. Other than that they sounded like they knew what they were doing. We had almost decided to go with "R" when we saw on Nextdoor about Harlan Quality Home Services ---a BIG thank you to whoever posted that. Harlan had replaced our roof last year and we were very happy with them and didn't realize they did HVAC as well. (Apparently they had just started offering HVAC services when the brother Marshal decided to "merge" his business with his brother James.) Called Harlan and Marshal came out to give an estimate. Listened to what we wanted, patiently answered all our questions and said he'd send us a bid. He also said he'd send the crane company out to make sure they could get the unit on the roof because of our large trees. All other companies just looked at trees and said oh no problem. Turns out we had to get our trees trimmed for the crane to work so if we'd gone with the other companies, when the crane showed up they would not have been able to reach our roof. We received Harlan's bid (almost $14K) promptly for a unit the correct size for our home. They didn't include any unnecessary items but just everything needed: permits, crane, enlarge intake, etc. Plus they would install a unit that would fit our existing curb so it didn't have to be modified. Not only was Harlan's bid what we wanted and having been very satisfied doing business with the company in the past, we accepted their bid. They were great about setting up an installation date that was convenient for us. On that day, our new unit was delivered early and Marshal and his assistant, Juan, began work. They were amazing. Everything went so smoothly and quickly with Marshal concentrating on the roof and Juan concentrating on the work in the house. Everything went like clockwork. They disconnected the old unit and the crane showed up to remove it and set the new unit on the roof. Recycler came to pickup old unit and assorted debris. They reconnected everything, tested it and Title 24 inspector came and did his test. Everything completed (except for county inspection) in approximately 1/2 a day. After they finished they cleaned the areas---inside (where they had cut sheetrock) and out so you couldn't even tell they had been here, except for all the new stuff. If we have one complaint it's that they are too efficient and hardworking. We wanted to save a couple of small things but they disappeared on the recycling truck before we knew it. Our fault for not asking ahead of time. We can't rave enough about the Harlan company for both roofing and HVAC. Everyone at the company is so polite and friendly no matter how many annoying questions you ask. They are very experienced, and do exceptional work; very quickly with no drama, wasted effort and minimal noise. And all this at the lowest price of all the bids we received. Harlan Quality Services is definitely Number 1 in our opinion and we highly recommend them for any roofing or HVAC needs. What a stroke of luck for us discovering they do HVAC right when we needed someone.

We hired Harlan Quality Roofing, Inc for a roof replacement that included chimney saddle and step…read moreflashing work. Shortly after completion, we experienced a significant leak near the chimney during a controlled water test. We repeatedly asked for photo/video documentation of the original water testing and requested a controlled retest after additional sealant was applied to the flashing and chimney areas. This was never provided. Because sealant was added after the initial test, it became impossible to determine how the flashing system performed in its original installed condition. Despite our requests for a documented and isolated testing process, the issue was attributed solely to stucco and chase cap conditions without verification of the flashing work included in our contract. Communication became increasingly dismissive when we asked reasonable, technical questions about how the leak source was isolated and verified, and the matter was pushed toward final inspection without the testing we requested. We also had concerns about billing transparency during dry rot repairs. We had to repeatedly request documentation showing where repairs were made, how many hours were spent on new work versus items already included in the original contract, and how labor time was calculated (including delivery and travel time billed at the same rate as on-site repair work). The initial invoices and explanations were vague, and only after multiple follow-ups did we receive partial clarification and a small credit for duplicated labor hours. While the company was responsive in replying to emails, we were left to identify gaps in documentation, testing, and billing ourselves rather than being provided clear, proactive transparency. Based on our experience, we strongly recommend that future customers insist on detailed documentation, clear labor breakdowns, and controlled verification testing when leak diagnosis or change-order billing is involved.