Mother of the groom dress shopping was painless thanks to Elaine from Caela Scott Bridal. She…read moreencouraged me to try on various styles and colors based on my body shape and skin tone. I explained that texture/comfort was a huge factor in my selection process, something you can't get from shopping online. Dresses look a lot different on a hanger versus your body. I encourage you to make an appointment at Caela Scott. You won't be disappointed with their service.

Not great service at all. I've worked in retail and numerous customer service positions. Just…read moreawful. My best friend was stressed the whole time until the wedding because of this company. We went to the store and called them several times before the wedding when issues started arising. One girl in the store tried to claim she did not even work there as she stood behind the Caela Scott reception counter. When we asked for the manager we were told she only comes in twice a week. The shipment order for all the groomsmen's altered tuxes kept being pushed back every week to the point where they did not arrive until three days before the wedding. The store did not even call the bride once all the tuxes had finally arrived at the store, she had to call them. The bride's father, walked her down the aisle in jeans. This occurred because the tux pants were sent with holes in the pockets and a hole in the crotch area the first time. Then, we tried to get a new pair of pants, shipped overnight, since everything barely arrived the week of the wedding, we were told the overnight fee would be waived. However, we learned from the Bride's dad that Caela Scott called and told them there would be an additional overnight charge for the shipping of the second pair of pants. Hence we were lied to. Same thing with other groomsmen's pants. The bride's dad's tux coat that they sized and altered when finally arrived, was a completely different size that did not fit. Then we discovered a large vertical stain on the back of the groom's coat jacket. Overall an awful experience that the bridal party and everyone in attendance will not recommend to anyone. Ever. Weddings are stressful enough as it is and Caela Scott honestly made it worse.

We cannot recommend Paula and this place enough! We had a marathon wedding dress appointment today…read moreand tried on over 20 dresses, and Paula made our experience perfect! She was exceptionally patient, attentive, knowledgeable and thoughtful during our multi-hour session, and represented a 5-star customer service experience. We even stayed after closing hours without realizing it, and Paula didn't even mention anything, and throughout the whole experience, she was cheerful, pleasant and very personal. The dress selection was great, with plenty of A-lines, ball gowns and a good number of off-the-rack options. Big shoutout to Paula and the Bridal Gallery!

Excellent collection of dresses. This was the only place in the area that had a wide array of the…read morewedding dresses I was interested in trying on: classy, elegant, unique dresses WITH sleeves. They had my favorites from Mori Lee, Maggie Sottero, and Allure. I contacted them several months early to reserve my appointment and they still had all of those samples by the time of my appointment, whereas other stores had sold all of them before I arrived. They ended up being out of power due to a totally random storm, but were apologetic and squeezed me in the day they opened back up and never made me feel rushed. My consultant was professional, would help me get in and out of dresses quickly, and wasn't pushy. They even had all the dresses I'd inquired about ready to go in my dressing room by the time I arrived! They did a good job with the clips, and though I'm not a tiny size, they made me look good in every dress I tried on. They were knowledgeable about potential alterations and even found the perfect veil for the dress I chose. I'm glad that they provide alterations on site. When I was deciding between 2 different dresses, multiple staff members voiced their opinion in a very helpful manner, discussing the style/theme/appropriateness for the venue.

I worked with Avery and she was so helpful, calming, understanding. I had been to two other bridal…read moreshops and feel they were not as genuine - more putting on a show. Avery understood what I wanted in a dress as a more mature bride and my daughters also loved her and trusted her. The staff from the time we walked in was great! So glad I found my dress at Bridal Elegance as I was thrilled to give them my business. Highly recommend if you want honesty, trust and a genuine opinion, not just pushing a sale!

They care more about money than they do the bride. They are all trained to be sleazy salesmen…read more Kristin was incredibly rude when I emailed asking for my return. Refused to provide proof or call and talk to me, (Probably because she knew she was in the wrong and treating me poorly). Instead she emailed with a condescending, belittling tone. Proving she's much more comfortable with her 'see you next Tuesday' approach rather than a helpful one. Brides already have enough to worry about. You shouldn't have to worry about being scammed. Trust me, if you address it and ask for proof, they'll just let you know they could've charged more.

Wow! I can't express strongly enough how much we love Annie Lane Bridal! We visited the Allegan…read morelocation first and Madison and Chayse were absolutely wonderful. But, my daughter didn't think she had found "the one". So, Madison offered to meet us at the Zeeland location so she could try on dresses there. She even brought my daughter's "top two" dresses in case she wanted to try them on again. My daughter fell in love with a dress in Zeeland and Madison was there every step of the way to help us in the process. It was music to my ears to hear my daughter laughing and having fun as shopping is not something she enjoys. Everything about this experience made her feel relaxed and beautiful. I will recommend these shops to everyone!

Annie Lane was absolutely fabulous!! I had the best time there picking out and trying dresses on. I…read moreloved that I had their full attention and help getting in dresses. The store was very nice and welcoming for me and my guests. I would highly recommend to anyone wanting to take their dress home the same day and want to be pampered as they find 'the dress!

Appointments are easy to find online, scheduling was simple and the call for confirmation was…read morequick! As someone coming from another state, the staff here kept me at ease at asking me questions of what they can find for me and answered any questions I had. Dresses were a dream here, they had everything you could imagine, and as for me being a bit picky on my likings. They had SO many choices for me to choose from. Staff were very informative, kind, generous on providing space and comfort. I'd highly recommend anyone and everyone to go here! First timer bridal shopping and it felt like a dream

The staff is friendly and helpful. My daughter found her dress, and it is completely different than…read morewhat she thought she would be wearing.

I absolutely loved my experience at True Society in GR! Everyone was so welcoming and kind. Grace…read morewas absolutely incredible, she made me feel so comfortable. I didn't have many ideas on what I wanted, but she was so easy and fun to work with and helped me find my perfect dress. I would recommend them to everyone!

Disappointing Experience at True Society…read more I recently visited True Society with my daughter to help her find her wedding dress, and unfortunately, the experience left all of us feeling disappointed and disheartened. From the very beginning, the consultant assisting us showed very little interest in my daughter, her engagement, or her wedding. She didn't ask about the date, the venue, or any personal details that might help guide the appointment--details that make this process feel special and tailored. My daughter had even submitted photos in advance of the dresses she was hoping to try, but when we arrived, none of those dresses had been pulled, and it seemed there was no record of what she had sent. It felt like we were just another appointment on the calendar, not real people shopping for one of the most important garments of a lifetime. Our group was small--just four of us--but we weren't offered a single refreshment. We watched other groups being served a variety of drinks while we were never even asked if we'd like a water. It may seem small, but in an environment meant to celebrate such a joyful moment, these details matter. Perhaps most frustrating was that we clearly communicated a budget of $5,000, and nearly every dress pulled for my daughter to try was significantly over that. Ignoring someone's budget not only adds unnecessary stress to an already emotional process, but it also shows a lack of respect for their preferences and financial boundaries. We had visited other bridal shops that treated our experience with care and enthusiasm. They made an effort to connect with my daughter and show genuine excitement for her big day. That kind of warmth and attention is exactly what you hope for when shopping for a wedding gown. Unfortunately, True Society missed the mark completely. When someone chooses a bridal boutique, they're not just buying a dress--they're trusting you with a piece of their story. It's about feeling seen, celebrated, and supported. For a store like True Society, where the stakes are so personal and emotional, creating a positive and personalized experience should be the standard--not the exception. Sadly, we left feeling like an afterthought rather than a bride and her loved ones on a joyful search. I hope this feedback encourages the team at True Society to reflect on the importance of connection, attention to detail, and genuine care in every appointment.

Tami & Jenny took care of my suits and shirts. I highly recommend you stop by Tamis for any suit…read morealterations. Tami took time to personally measure me to get a perfect sizing, and everything was spot-on when I picked up the suits. Tami definitely helped me look my best for work and I highly value her time and dedication to her craft.

Premium prices and require multiple visits to get the three items I dropped off correct, and one…read morepiece still isn't right.

I cannot express how thankful I am to find a bridal shop that let alone had a wonderful selection…read morebut wonderful customer service. Thank you Spring Lake Bridal & Tuxedos for making this such a memorable experience! ‍

This was my second time trying on dresses, and they were amazing! I had a text reminder that was…read moresent to my phone prior to my appointment and a contact number should anything need to be changed. We were greeted when we walked in and were given the run-down of the dress selection (reorderables, off the rack, etc.). There were plenty of dresses to try on and I found my dress within the first three! SL Bridal even made it so that even though the appointment slot was only an hour, I didn't need to feel rushed. She was there to assist me with clips and zips. My dress was half the price of the ones I had tried on previously and thought I had liked, but ended up went with something entirely different! They were knowledgeable and friendly. We even happened to find my MOH's dress there (only party member on my side) and they were able to give it to us for a discount since she fit in the dress as soon as she put it on and wore it beautifully, even down to the color to match! If you're just starting to look for dresses or not sure what you think you'd like, I recommend starting here. Thank you guys again for your help!