My mother in law lived at Marian Oakland for about a year before she had to move to a higher level…read moreof care with her heart condition. I have never seen a more caring, kind and wonderful senior living community. The staff goes above and beyond, Tammy and Sara in housekeeping are so wonderful not only do they do a great job in keeping the apartments clean but go above and beyond. The residents are friendly, a lot of different activities and things to do. The kitchen staff is great, the food is good. I would recommend Marian Oakland to any senior and to their families.

Marian Oakland has definitely been a second home for me. With all the time, blood, sweat, and tears…read moreput in to this community I wouldn't have chosen to do any of it different. Here at Marian Oakland we are a faith based community who treats one another like family. We have an awesome staff on top of having awesome residents. Here at Marian Oakland we have one the best marketers in the world!!! Not only is she a great marketer she is also a great mentor, mother figure, friend, and a person who gives our residents great assistance when needed. Our meals are prepared by a well rounded kitchen staff who promotes customer service and being the best at providing exceptional service to exceptional residents and customers. Being the chef here at Marian Oakland has been challenging at time but its well worth it when you get positive feed back from those who appreciate what we do. I love being a part of the independent living experience. I also want to show gratitude to the housekeepers and the maintenance staff because without them our community would fall short. Marian Oakland has truly been a learning experience in which I'm still learning from!!

Evil staff. Neglectful, play games, lie, steal, cheat, gossip, don't trust Google reviews. This is…read moreNot a Godly place. I was lied to, lied abt, cheated of my therapy days/time, not bathed or showered, forced to endure untreated UTI, left to wet myself then blamed for it, stuff always disappearing(including my Bible, hearing aids and teeth!), manipulated by narcissist staff, ignored, not given my mail, not allowed a phone, TV never worked right so I could never really watch it and nobody would fix it, made to stay in my room, denied vaccinations, handled roughly when I could get somebody to help, friends couldn't see or even reach me! Turns out my family was in cahoots with the staff thinking I'd lived long enough (90+yrs!) and deserved to be punished. thought I was going to die here until God had mercy.

I've been at Lourdes three times after surgery and this is the best facility that I'be ever been…read morein. I have had seventeen surgeries and have been in seven different facilities. This one is by far the best.

I recently had to place my stepmom in memory care. The Arbor Inn was the first place I looked at…read more I found them to be a warm and loving facility. While I did look at other places I kelp thinking back to the Arbor Inn. Ultimately they were the best choice for her. While all of the staff is warm and welcoming the caregivers are the best. They treat each patient with love and respect. Mom as adjusted well to her new home. It's comforting to know that she is so well cared for.

I was there for a tour of the community today on behalf of a family member who will be needing…read morecare. Before I even entered the building, I saw, first hand how a staff member responded to a resident in need. The resident was enjoying the fresh air outside and had taken a fall in rounding the corner. I didn't see the actual fall but as I got out of my car, I saw that he was on the ground and bleeding on his forearm, rushed over to him as he was on his hands and knees in the driveway. I told him I would stay with him until help arrived. Just then a staff member was pulling into the parking lot, likely to start her shift. She saw us, immediately pulled her car up behind the resident to block/protect him from anyone else that might be driving in, jumped out of her car, rushed over to assess his condition, called for help with a sense of urgency and thanked me for waiting there with him. I was so impressed by the sense of urgency, confidence, obvious great training, empathy, compassion and dignity shown to this resident by this staff member, I knew right away that this organization is special. I've toured many communities in my career in healthcare and now that my family member is involved, I know what to look for. More than a basic, staged "tour" of a community, I actually got to experience what this community does to care for its residents on a daily basis. That, for me, was priceless. A care community is far more than a pretty entrance, with balloons and a grand piano. It's the staff who care for the residents day-to-day that counts. I ended my tour today after having met with management, who were equally as impressive. Arbor Inn gets an A+ plus from me.

The Executive at waltonwood main Haley does not know how to do her job. I came across her one time…read moretouring, she does not know how to talk to her employees/ residents. Management at this building does not know what they're doing. It's completely disgraceful.

My 96 year old father moved to Waltonwood at Main a year and a half ago, and it has been a great…read moreexperience for him. The care staff has been wonderful. They are diligent, caring, and professional, which is a huge comfort for my wife and me because we know he is in good hands. The management staff has been great to work with ( head nurse, wellness coordinator, facility director, etc.) and have all been very responsive to our needs and supportive as we all work to insure my dad gets the best care. They treat us as family. I highly recommend Waltonwood!

I lived on the memory floor with my husband who had dementia for 2 months.We had been together for…read more58 years and I could not bear to be separated from him even though I did not have dementia. After he died in April,I moved down stairs to another floor. Treatment was generally good but 4 employees really stood out. Their names were Jessie,Hope,Lashounda and and Shaquille. They were caring,knew how to deal with people with dementia and efficient.They have become my friends.Caretakers for people with dementia require patience,compassion and tolerance. They had all of these qualities.

My MIL lived at Sunrise the last year of her life. We had great care and attention only because we…read morewere on it literally daily thanks to the video camera we installed in her room. Every senior should have one hands down for their protection. They are so under staffed and they have had lots of temporary agency's who don't care as they come and go. We had to get on them about making sure they were doing her laundry weekly. Her clothes went missing weekly and many showers were missed until we got on them about it and they put her on a weekly shower. To much laziness and personal past times going on the 3rd floor. I am distraught in the lack of care MIL received while she was having her stroke/UTI issues in their care 3 days before she was finally sent to the hospital where she died 11 days later. Better communication between the aids and floor managers/nursing staff and the residents Doctors. Recognizing that a resident needs more than just monitoring and maybe down playing the symptoms is not a good idea. When in any doubt send them to the hospital immediately. Many lessons were learned and retraining is needed. The camera told the story. Again it is all about communication. On the plus side she was happy even though her dementia was getting worse and she was hard to manage at times. The staff was always kind to us and accommodating when the family called a meeting. The home did work with us helping to make positive changes. So many lessons were learned from this experience. It is not easy placing a loved one in a memory unit hoping they will be loved and cared for. This home may be their last and you better make sure it is the right fit for all involved. These were the last photos of her alive. RIP Marylyn Pausch. 05/15/2022

To Whom It May Concern,…read more I am writing to request an immediate investigation into concerns that have been publicly raised regarding the treatment and care of residents at Chester Street Residence in Royal Oak. I recently became aware of allegations describing potentially serious issues involving resident care, supervision, sanitation, medication practices, and staff conduct. The allegations include concerns that residents may be left in soiled diapers for extended periods, receive inadequate personal care, experience neglect, and may not be properly monitored for their safety and well-being. Additional allegations suggest possible inappropriate medication practices, including the use of medications in a manner that may unnecessarily sedate residents. Concerns have also been raised regarding staff professionalism, supervision, and overall compliance with standards expected in a long-term care facility. The reports further describe incidents involving resident safety, including claims of residents wandering away, escaping supervision, suffering injuries, and other preventable events. If true, these allegations would represent a significant risk to vulnerable elderly and disabled individuals who depend on facility staff for their daily care and protection. Residents of nursing homes and assisted living facilities deserve to be treated with dignity, respect, compassion, and professionalism. Family members place tremendous trust in these facilities to provide safe and appropriate care. Any indication of neglect, abuse, inadequate staffing, unsafe conditions, or failure to meet regulatory standards should be thoroughly reviewed.

Our family will forever be grateful to the team at Chester Street Residence in Royal Oak. My dad…read morelived there for a year, and the care he received was truly exceptional. The staff treated him with such kindness, dignity, and compassion every single day. They didn't just provide care -- they built relationships. They went out of their way to make sure he was comfortable, supported, and genuinely cared for. What meant the most to us was how they also supported our family. They became like family to us -- offering reassurance, warmth, and understanding during a very emotional time. Knowing he was in such loving hands brought us tremendous peace. We cannot thank the team at Chester Street Residence enough for the heart they put into what they do. If you are looking for a place where your loved one will be treated like family, this is it.

The aesthetics of Waltonwood are appealing and many of the caregivers are angels. The food is…read moredelicious and lots of activities are offered. I think Waltonwood used to be top-notch but I think it's slipping. Maybe the caregivers are not compensated enough or maybe they have too much work to do because you could wait forever after buzzing for help for someone to come in and assist you. It's just not what it used to be.

Waltonwood Senior Living truly stands out. Aaron and the entire marketing team are…read moreoutstanding--professional, responsive, and genuinely dedicated to supporting families during important transitions. From the welcoming environment to the beautiful amenities, including the pool, everything is thoughtfully designed. The food is absolutely incredible, thanks to Chef Nik and his exceptional culinary talent. As a senior move management company, Real T Simplistic confidently recommends Waltonwood Senior Living to any family seeking quality care, comfort, and an elevated living experience for their loved ones.

Don't work or bring your family here. Negligent and when you advocate for residents BECAUSE of the…read morenegligence they will fire you or decrease your hours until you quit. Management doesn't care about anything but the money and hires just anybody. They will let your family member sit in their own waste for hours and purposely ignore because they don't like them or YOU because of how often you visit/ask questions about their care plan and well being. The state has been called on them every month for as long as I've been there. The blonde nasally voice manager will leave feces and urine soaked residents for you to deal with after her shift is over too. And when you confront her Trina will fire you. She pretends to care but all the higher ups up there are just friends and don't need to be in the medical field AT ALL. Save your money and time. The type of care these people advertise is a facade. And it always stinks in there.

Excellent facility, with staff who are passionate about the residents care. I would highly…read morerecommend!