I was very dissatisfied with the way my floors turned out. When the two young ladies "Crystal" and…read more"Elle" from Missabella House Keeping showed up to my house I made a very specific comment - "The most important reason you are here are my floors!" I emphasized this over and over again as we walked through my home. The house is always "clean" but this service was supposed to be my monthly deep cleaning to get the toilets, showers, etc., and most importantly to shine the floors. I called Missabella because my regular housekeeper cancelled on me at the last minute and we have an event planned for tomorrow. I use Pledge FloorCare Finish product on my floors for the brilliant shine. I asked the ladies if they were familiar with the product and how to mop floors with the product. They said they did. I even offered to demonstrate, and they said it wasn't necessary and they could handle it. I am utterly disappointed with the results! I attempted to contact management with the company via office and cell phone, left voice and text messages - no one will return my call. In addition to the wood floors, they didn't vacuum any of my 4 area rugs, they smeared some inferior product all over my granite counter tops and cooktop leaving an oily buildup and streak marks, they didn't wipe down any of the furniture in my office - I am beyond disappointed. But the worse part is that Missabella management will not even give me the courtesy of a return phone call. Quite honestly, the two young ladies were very polite - they even tried to re-mop the floors and re-wipe the counters down. But they were in way over their heads. Neither of them were ready to professionally clean a home, especially not one with dark floors that require a different mopping technique. I told them that I was very disappointed with the results. They acknowledged that the floors looked horrible. Crystal and Elle were so polite, I gave them a 25% cash tip - not for the quality of the service, but to recognize their efforts for trying. Crystal even offered to come back in the morning to give it one more try. They worked all day long and it's not the young inexperienced ladies' fault they were unprepared. This is a classic case of poor management and poor training. Missabella should have teamed these young ladies up with someone more experienced to teach them how to provide quality cleaning services. Anyone who knows me can attest to the fact that my home is always very clean. The only reason we bring in a cleaning service is for the once a month "deep cleaning" and shining of our wood floors. This was not at all worth the $170 we paid and I would never recommend their services to anyone. I am contacting my credit card company to dispute the charge. I hope my insurance protects against payments for services not rendered.

I'm really happy with my first cleaning!!! I was hesitant to try them due to their 3 star yelp…read morerating but I'm so glad I did!!! I called on a Saturday and had 2 maids come Sunday morning. The booking process was very easy! I just called and they gave me pricing info and booked an appointment for me within 5 minutes. They also have a user friendly website where you can schedule appointments as well. They offer decent prices for their services. I also love the flexibility of their work schedule since most housekeeping services only offer Monday through Friday cleaning. They sent over Mari and Monica. MARI IS EXCELLENT! She is very thorough, detailed, and hardworking. She was able to clean so much in such a short time. I'm actually very picky when it comes to housekeeping services but she left my house in such perfect condition that I had no complaints. Im very happy with the service and I've already booked my next 3 appointments with her! Highly recommended!!!! :)

The most unprofessional business i have ever worked with. Tried them last year and they were…read moreinconsistent with timing. They kept sending messages about adding more times. I tried them again today and asked if they can come early, she said 2:30, I said I couldn't do it and asked if they daj do 11. She said they can do 12 but didn't arrive until 1:05. I have people coming from out of town at 2 I told her that that because of her timing, I won't be getting her biweekly service that we agreed on in the future. She said she will have her team leave! After making me wait she told her team to leave after they started. Very very unp. She then proceeded to say that timing is not a representation of her business.

Don't hire this team! The lady claimed she'd be there by 8 a.m., but she arrived at 11 a.m. The…read morelady who owns this cleaning firm sent out two individuals who I had not agreed on; she was going to come clean herself, but she did not show up, so she sent out another two people. They performed an awful job, the kitchen was filthy, and it took them forever. Mind you, my house is spotless; I just hired them because I needed it cleaned before a party that weekend. They did not clean the baseboards, pantry, or refrigerator. The restrooms were not clean, and hairs were left on the flooring and in the shower. I don't think they really utilized cleaning products; I believe they just sprayed everything quickly and wiped it off. Nothing smelled clean, and they damaged two figurines on top of my chimney and one picture frame on my wall; they didn't tell me what had happened and carefully replaced them so I wouldn't see they were broken. I informed her of everything that had not been cleaned and broken, and I sent her numerous photos, but she refused to repay me or assist me in any way. Do not hire these people, please.

My dealings with the Beyond Cleaning Crew of the Inland Empire and Owner Rocio Watts have always…read morebeen beyond fantastic. Excellent Service and reasonable price have kept me a long time customer. I am a small business and it was hard to find someone so reliable. I always felt as though the cleaning was very thorough, from floors, bathrooms and the offices to the eating areas. I like when I can support nice people too. Ms. Watts is absolutely adorable and a genuinely kind person. Thank You Beyond Cleaning. You are highly recommended by TDR Mortgage & Real Estate in Upland CA.

These ladies are the BEST! My house was filthy, full of dust an inch thick and dog hair two inches…read moredeep. They cleaned and polished and it was sparkling clean in 4 hours. Absolutely amazing! Thank you so much for your hard work and your sweet attitudes. This is not a fake review but a very real one from a real person who let my home get way too dirty and really appreciated the clean home I got when they were done.

I asked for a move-in clean on less than three days notice, and on a weekend. Went above and beyond…read moreon short notice to clean, including a great flat rate and very quick service. I would definitely use them again.

Diana and her team are sooooo kind. She got back to me so fast and came the next day. I love her…read moreenergy and you can tell her really cares. The smell in my house is totally gone and all the dust is gone. Will definitely use again. Felt totally comfortable with the ladies

I found Kleandazzle on Groupon and since they had such high reviews on Yelp I decided to have them…read morecome out and clean my place that I just moved out of. I had a team of 2 for 2 hours, which was what was recommended for an empty 2 bedroom 2 bath condo. I wasn't there when the cleaning was taking place but I went to take a look at the place later and some areas of the condo you can tell they cleaned but others didn't even look like they touched it, like the bathrooms. Granted they looked better than when they started, however, they still didn't really have that clean look or feeling. The shower doors weren't touched and maybe the toilets had a sponge go over them? Its upsetting that I paid a service to clean up so I don't have time to, when I think I should have just saved my money and did it myself, which is what I will have to do. I sadly wont hire them again or recommend them.

Not sure how the other reviewer had such a bad experience, but mine has been great! I hired them…read morefor prior to Thanksgiving and Christmas celebration and they were awesome! With all the Holiday shopping and personal issues I had going on, it was just nice to have one less thing off my list. The girls took care of everything and they even called me ahead of time to make sure we were still on the scheduled to confirm and they were very careful with my crystal collection that I've had for years! I'm trying to convince my husband that we need them to come once a month to clean the house since I really hate cleaning! I like to organize, just not the cleaning part... Overall great experience!

Truss The Process Housekeeping Services was prompt, polite, and incredibly thorough from start to…read morefinish. Lamont and Megan did a fantastic job cleaning and organizing our apartment everything looked spotless and perfectly arranged when they were done. We were so impressed that we called them back the following week to try their rug deep cleaning service. We have pets, so our rug and couch had quite a few stains. Bruce handled the rug cleaning and was able to remove most of the stains, but what really blew us away was how he made our couch look brand new again and it smelled so fresh. We were so happy with their pricing and service we signed up for their monthly membership and now have them coming out for bi-monthly cleaning. It's such a relief knowing our home is in great hands. Highly recommend their team.

I DO NOT RECOMMEND. Arrived late, did not clean mirrors or bathrooms (I had to remind them), did…read morenot mop, took cigarette breaks, and did not bother to clean my den. Importantly, took and posted pictures of my home without my permission. The owner kept changing prices and details. DO NOT USE THIS COMPANY. If I could give zero stars, I would. This company was a complete disappointment from start to finish. They arrived late, took cigarette breaks, and even tried to leave early for a personal event. Instead of working, they complained about "clutter" -- which is exactly what they were hired to deal with. Not one room was fully cleaned. I have 5 bedrooms, and none were finished. An entire den was skipped. Out of 4 bathrooms, only half the work was done. In the master, the dresser tops, mirrors, side tables, and chest were left untouched. One cleaner broke a glass -- she did say "I'm sorry," but the damage still showed how careless the work was overall. On top of that, they posted photos of my home online without my permission, which is a serious invasion of privacy and completely unprofessional. I paid for a full house cleaning and got excuses, sloppy work, broken items, and a bad attitude. Absolutely not worth the money. Avoid this company at all costs.

I'm happy to write the first review of this company on here. When we moved into our house in…read moreIrvine, the owners did not do the deep cleaning required before renting. If you look at my profile, you will see the failure of the first place we tried (the highest-rated in our area). I randomly happened to see AGC in a coupon book and gave them a call. I'm so glad I did! Lisa, who runs the service, was friendly, professional, punctual, and just generally lovely during all phone conversations and in-person meetings. Her crew were very pleasant. and worked fast, hard, and carefully, removing dirt from places we didn't even realize were dirty. I didn't personally look into the green cleaning products used, but when the crew was done the place looked wonderful and smelled clean without reeking of chemicals. We were happy to engage AGC to clean every two weeks. I definitely recommend calling for a quote; they are somewhat more expensive than other services but we definitely think it's worth it. EDIT 5/2014: I'm sorry to have to downgrade my review from four stars to two. For the last few months the cleaning team (who remain stellar; the stars are for them) has been arriving at unexpected times, and I've been constantly told by management "We've been calling people, I guess I missed you." There have been scheduling problems almost every time the cleaners come. I was assured that as a VIP client my time was set in stone, then two weeks later I was given two unacceptable options to change my time. I am really sorry to miss dear Yolanda and her wonderful crew, but management actually came out and admitted everything is in confusion right now, so I am no longer using this company and can hardly continue to recommend it.

We have used American Green Clean for over a year and a half. They have always been prompt, and…read moredone a fabulous job. Do dishes, mop floors, do laundry, change out bed CHECK! Take out trash, put away clutter, CHECK! I have nothing bad to say about them at all.

I hired them to clean the kitchen and bathroom and they did a good job with the bathroom. My…read morecomplaint is that they didn't tell me that they don't do dishes until they were leaving. I wish they had mentioned that upfront when I hired them to clean the kitchen. And now I find that, because there were dishes in the sink, they didn't clean that side of the sink. If they had told me they didn't do dishes I would have removed them. So I'm a little frustrated. I suggest if you hire them you should be very specific about what you want them to do.

Initially I was concerned because there are no valid reviews for this business but the pricing was…read moretoo good to ignore. Janet was responsive, professional, and arrived within the quoted window. She brought her own supplies and started cleaning immediately upon arrival. I required a move-in cleaning so all the insides of cabinets needed to be wiped down, and I have a lot of built-in cabinets. She did not charge extra for the cabinets or the garage. She stuck with her original quote which was unbelievable since many companies came and tried to upcharge me for every little thing. Took her about 4 hours to clean the house. Only issue I had was that she wasn't super detailed so there were small areas that were overlooked, but if i had caught it before she left I'm sure she would have cleaned it.