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    Maid My Choice

    3.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - Maid My Choice

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    1 More Service

    Regular home cleaning

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    4 years ago

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    Akeem R.

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    Tucked & Tidy

    Tucked & Tidy

    4.4
    (8 reviews)

    I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

    Prior to Thanksgiving, I knew our house needed a cleaning. I tend to be the neat freak in my house…read morebut admittedly, I don't always have the time or the energy to stay on top of things. Took to the Google machine to search for a cleaning service and came across Tucked & Tidy. Lauren was beyond responsive to my initial inquiry and came by to do a consultation. We schedule the cleaning and the rest as they say was history. But I will tell you about it! Lauren's team came through right on time as they said. I left my house in their hands as I headed out for work. Lauren came across something and immediately reached out to me to make me aware; I very much appreciated that. Long story short, I returned to an immaculate house. What I paid was well worth it, no doubt about it. I will definitely be booking Lauren and her team in the future for home cleanings.

    S&G Cleaning Services

    S&G Cleaning Services

    3.2
    (49 reviews)

    I hired S&G Cleaners to deep-clean my late father's home before listing it for sale -- a stressful…read moreenough situation without added headaches. The $6,400 job was mediocre at best: multiple areas were left dirty, including the garage I had explicitly asked them to sweep out, and they never responded to my follow-up email about the unfinished work. What made things far worse was that they overcharged my credit card by nearly $3,000 -- I only caught it because my bank flagged it, and getting the refund took over 90 minutes across multiple phone calls. The billing process itself is a mess: seven-plus vague line items across my statement with no clear description of what any of them cover, and the timing of the refund (issued in May for April charges) created credit card complications I had to spend another 30 minutes resolving. I understand mistakes happen, but the combination of subpar work, a massive billing error, confusing charges, and complete silence after my complaint makes it impossible to recommend this company.

    The worst possible cleaning service and the most unprofessional managers/ schedulers that you can…read moreimagine . They re-schedule multiple times and their cleaning crew ( who don't speak English or claim that they don't speak English ) arrive at timings other than the scheduled time upsetting all your planned activities for the day Once they arrive they call their manager who increases the rate of the service... and if you are not ok with it - they just simply cancel after putting a call to their manager and leave. For the sake of your sanity - avoid this cleaning service who call themselves 'Professional' !!

    Maid My Choice - homecleaning - Updated June 2026

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