I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

I have been with River Run Dental for many years. The service and facilities are very nice, but be…read moreready for low ball/inaccurate quotes for extra services where you're stuck with hundreds of dollars of uncovered service fees. This has happened multiple times to my family where RRD presents a quote that shows after insurance out-of-pocket fees for proposed services. Each time I have agreed to proceed based on those quotes and paid for the quote balance before leaving their office. Next thing I know I receive invoices for fees still due after insurance payments that are very significant. I have met with their billing/treatment coordinator and was told that they do not normally contact insurance companies for establishing customer quotes, but use a general database, although they present "insurance pays" amounts in the quotes. As a note, I did sign each quote that states that I will pay balances not paid by the insurance company, but I assumed quotes would be accurate or at least in the general ballpark. In the future RRD staff has agreed to actually coordinate with my insurance company to provide an accurate quote (this is not standard policy, so you have to ask for it), but I will not be going back. I feel ripped off. FYI, my insurance company is a major insurer.

I made an appointment for next available appointment which was for the end of January on JULY…read more1st!!! Only to get a text today about my appointment being canceled and unable to reschedule "due to staffing changes". DO NOT RECOMMEND, don't waste months waiting for an appointment only to be canceled.

After the horror of the last week's Dr. Flores fixed the mess her colleagues created on Tuesday…read more She's very professional and did a good job as far as I can say. I'm a little sore, but thats okay and will heel. I just hope I can keep my tooth. Finger's crossed.

A zillion stars for Baicy Dental. Top notch care from the reception staff, hygienists, and Drs…read more Baicy and Scott. Expert, quality care for your entire family. I cant believe I look forward to the dentists.

I just can't say enough about this dentist office and the staff. They remember you by name upon…read morevisit and are just extremely pleasant as can be. The service and professionalism of the dental hygienist is world class care. 5

Use to be a good place, but my husband and I both just had very bad experiences. They insisted my…read morehusband had to pay extra for a deep cleaning. When he said no they would not do a regular cleaning. They would not do a cleaning on me because I could not tell them the name of the antibiotic my knee surgeon gave me. I took it before I left home and the I didn't have the bottle with me. This is not the first time I've had to take an antibiotic before dental work and have never had anything as outrageous as this happen to me before. In the past we always had very pleasant people to deal with. NOT this time!!

I had my teeth cleaned December 11th and told I have a cavity. The earliest available appointment…read moreto fix this was January 26th because both dentists were taking vacation and it was the holiday. So, I found another dentist after this. Good-bye.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

We love the quality of the office staff. Always friendly and welcoming. Very patient focused…read more Their kindness goes a long way!! Today I saw Tracy for my dental cleaning. Becky was my hygienist but moved over to the administrative side and personally recommended Tracy. I was so pleased with her kindness and sensitivity to my concerns. She was fabulous!! Her cleaning was incredibly thorough and she took the time to discuss other steps I could add to maintain my oral hygiene. Anyone lucky enough to get her will be so pleased!!! Fabulous dental office!!!

I was pleased that Norge Dental could see me immediately for my dental emergency. Brooke and staff…read morewere professional and explained everything to me. Being a senior citizen, it is important to have details explained a couple times. I have scheduled future appointments with Norge Dental. As a returning patient to this area, I feel at home with Norge Dental.

The first new patient exam I had here was great, and I explained my severe dental anxiety. However,…read moremy next appointment, which included a crown placement, was horrible. Dr. Owens argued with the assistant/office manager literally the entire time and made me so uncomfortable. Additionally, I had to take anxiety medication prior to my appointment, and I heard him down the hall complaining about how my anxiety was inconvenient for him and how I "better be drugged up" so he didn't have to deal with it. I will never go back to his office and recommend anyone with anxiety to avoid this dentist. He is incredibly unprofessional with his staff and patients.

Dr. Owens is the best dentist I have ever seen. He is personable, knowledgeable, and cutting edge…read morein his work practices. He is a great communicator who listens to the patient, and offers options for care while discussing your dental issues!

This is truly the best dental office I have ever been to in my life!!! I've worked as a dental…read moreassistant for years, so I'm picky about where I go for for cleanings and treatment. Dr. Brad Thweatt is not only kind, gentle and personable, but he's also very knowledgeable & honest about what dental treatments you need and don't need. He takes the time to get to know his patients and he listens to your concerns. Angie, the hygienist, also gave me the first pain free cleaning I've ever had! Jessica, their patient coordinator, was amazingly kind and helpful in getting me a last minute appointment! Wow, I'm blown away by this practice!! They have a patient for life. I'll be recommending this practice to all my friends and family.

I was a little nervous after years of not going to the dentist. This place is amazing! The staff is…read morefriendly and make you feel like family. This is absolutely the best experience I have I countered. You need a dentist, you will love this place!