MAIL CENTER UNDER NEW SUPER NICE OWNERSHIP…read more The Mail Center has been under new ownership for a good few months now. The owner, Heather brightens and warms the place up. It's always nice to see her and the adorable puppy (no, I'm not talking about Jeff:) Jeff has been there thru the different owners and it's always nice to see him. I was sad that Rebecca had to go with the previous owner to Ventura.. I promised I would come on and change my previous bad review or write a new one. The previous owner tried to bully me to and even tho that super terrible guy was gone, it still lingered. But Heather deserves a clean slate and the place is sOoo much better now. I was more than happy to write this. So for anyone new and looking at previous poor reviews .... I HAD to come on about a year or so ago and write a bad review as there was an employee who was so incredibly horrible that almost every bad review references him (or employees who had to follow some really cheap rules of the owner back then) this one employee even made the other employees miserable... I dreaded coming in. You could not even say "Hello" to this guy without getting the crappiest and most inappropriate response. It was nuts. They finally let him go and Rebecca came onboard and things got better. The owner back then also made everyone's life yucky by making rules like having employees charge for silly things... like an inch of tape.... if one reads you will see the only bad reviews were about that old owner and that red headed pudgy ray of pure depression that made dark clouds afraid to congregate and cower in fear :D. sounds dramatic but so true. Heather, the new owner is incredibly nice and I truly hope she remains. I have been a yearly box holder for a couple years or so now and I have seen a couple owners. GIVE THE NEW OWNER A CHANCE How many owners put sweet notes saying Hi introducing themselves to everyone in their store? Heather does. I don't see my original poor review about that depressing guy and the old owner but it is unfortunate the new owner, heather has to inherit past owners reviews. And if the place hadn't changed so noticeably I wouldn't waste my time. Really happy with the store now. A long time ago I batted about some ideas for the place but it never was worth bringing to that other owner... one idea to bring in people was to use some of that wall space to the left of front door as youre walking in... instead of the table on the other side with scattered business cards (does anyone really read them?) ie, a nice community board like they have at the TO Senior center next to the Library... they hand out same size card to everyone to write on and have a couple sections like rooms for rent or help wanted and help offered. etc. and its behind glass so its legit and not just scattered business cards and they clear it themselves once a month or something as it needs space. A really nice one would bring in people ? and if the area near the glass was made cozy and shaded from light you could set up a few chairs and some board games where people could check out and play like some of those boba coffee houses do. Some boardgamers groups would probably pay to be able to have a place to play if you could setup a bigger table you could charge them a few bucks for a weeknight to use the front.... the santa susana museum had a room they did that for for the Simi Boardgamers Group. Ventura County Boardgamers used to have an attorneys office 1 night a week with all the boardrooms rockin with people bringing in their games and a few snacks just off Wendy Dr. :D

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

Very professional and kind person .very organized and clean inside.the people work there are very…read morehelpful.

Robert and the team are so friendly and knowledgeable. I have great confidence in them.read more

I have been going to this Postal Junction for several years now because the service and help they…read moregive is always excellent. Professional and courteous. Alex is golden and I can't even imagine why I would ever need to go elsewhere. I highly recommend this business and they are always fair in their pricing.

Okay what a great little local gem that I'm sorry I've overlooked. Sometimes places just don't…read more"stand out" to you for whatever reason and I've passed by this store for years not giving a real thought to what they were. Coincidentally I found myself in this shopping center doing some of my usual errands and the word postal caught my eye. I knew I had to go into the post office later in the day but when I found them I was eager to check them out. Postal junction is clearly what it sounds like - a shop to meet your mail needs, purchase supplies and shop for obvious items like stamps, cards, mailing boxes etc. I came in around lunch time and I was the only customer. A total breeze. I'm always waiting in long lines at the post office to get my refill of stamps or usually forgetting to ask for them when I'm at the few big grocery retailers who will sell you stamps. I can't tell you how much nicer it is now that I realize they are here just to stop in my for my regular stamp sleeve purchase. Being the only customer the cashier rang me up right away, was nice and I was on my way. Can't tell you how much nicer and easier this experience was now that I know I can come here to mail off some goods and buy my stamps. I'm sure all of the locals and neighbors know of this spot but if you are like me and had overlooked them, look no further because this is such a great local postal store. Easy in and easy out.

Disappointing experience. Service was slow and staff didn't seem particularly clued in. Pricing…read morefelt inflated, especially when it came to postal rates. I was defaulted to FedEx without being clearly offered cheaper options. By comparison, Postal Junction is much quicker, transparent about pricing, and consistently finds the cheapest UPS or USPS rate instead of pushing FedEx. I won't be returning.

I wouldn't recommend this place. The employee with short hair and two nose piercings was…read moreunprofessional and dismissive from the start. She spoke to me rudely, watched me closely as if I were doing something wrong, and repeatedly checked my cash in a way that felt unnecessary and uncomfortable. She also tried to force my items into a box that was clearly too small, to the point where I had to take over and pack it myself. When I tried to end the interaction politely by wishing her happy holidays, she ignored me completely. Given the low ratings, this experience makes sense. Management should seriously re-evaluate staff training, especially around basic customer service and how customers are treated.

I have never had an issue with this site and everything has been on time!…read more We had a few places to go and we are happy to be here.

The employees are rude and far from helpful at the UPS on 1336 n Moorpark near Ralph's…read more I had a really frustrating experience at the UPS Store on Moorpark near Ralphs. I stood in line for about 15 minutes on a Saturday, fully expecting to return an Amazon package, only to find out after waiting that the store had no internet, so I couldn't even pull up my Amazon return QR code. This wasn't posted anywhere or mentioned while people were waiting in line. The employee helping me (a kid who clearly didn't care) told me I could go next door to Carl's Jr. to try to get online since he's not allowed to give his Internet access out. Seriously? That's not a solution. To make matters worse, the UPS Store in Newbury Park has closed, and Amazon is no longer offering Kohl's in Newbury Park as a return option -- so this location was my only reasonable choice. Instead of being helpful, they wanted to charge me $4.50 just to print the label, after already wasting my time. The young man's service was rude, dismissive, and unprofessional. The employees seemed inexperienced and completely uninterested in customer service. I won't be returning to this store. Poor communication, poor service, and zero concern for customers. Also, when I told him I would be writing a yelp, he told me he wouldn't serve me.... Good luck UPS store. I won't be returning or ordering from Amazon anymore. I realize that it's hard to find good help, but these kids need to be trained to have some manners. I was completely embarrassed two times!

Needed to get passport photos done quickly. I walked in and was helped immediately. It took all of…read more5 minutes for me to get my photos printed and paid for. Would recommend!

This postal annex location is great! I have a few mail boxes here for my business mailing…read moreaddresses. I often come here to mail my packages as well. I am always met with a warm welcome and they are happy to help me with whatever I need. I previously had my PO boxes elsewhere and I always received terrible customer service. I am so happy I made the switch!

I use the store yesterday to pack up a couple of big items to ship to Canada. They are absolutely…read moreprofessional and very efficient. To make things even better, they are very fair on their pricing. Two women helped me and a gentleman as well assisted I can't say enough in this short review about how pleased I was. I will return for future shipment needs.

Worst place ever I had to drive from MOORPARK California to Thousand Oaks so I can return my items…read more A box was not needed yet. They wanted to make money and charge me for the box. Horrible place horrible attitude absolutely despise this UPS store do not go.

Excellent Service and affordable!! Rose and her sister are lovely ladies, and they aim to please…read more Highly Recommend this wonderful place which also sells beautiful Christian gifts and in a perfect location-- next to nail salon, the freeway, and great shopping/restaurants in the immediate area! Most of all, the owners are lovely people!!

Great services and very courteous. I was able to call before coming over to pay my utilities bills…read more Rose is great and she double check to make sure I am paying the right utilities and get the proper recipe. Very nice little store and will come again.

Thank you so much for all of the help Tigran! The owner is so professional, hilarious, and very…read morepatient. We're so lucky to have an Anypostal within our community who has so many tools at their disposal! From notary to fingerprints! Thank you again!

Great service, quality and value. They have notary there, able to fax, copy and soon they will be…read moredoing passport. Love these guys, always great customer service and always a smile on their face!!

this is the best place to get your passport photos taken.,…read moreashley was so patient and so so professional when she took my pictures for my british passport and i was so happy with the results. they are the best! great store as well filled with wonderful cards, and many other original gifts. will continue to go there in the future for other items. wilma g.

No need to Google your postal annex needs, this is thee standout outlet in Westlake. Values like…read morefriendliness, knowledge, helpfulness, tracking follow up, international shipping expertise and.. tons of the cutest gifts for everyone in the store. SHIP & SHOP HERE (unless frustration, paying more and incompetence are your thang!)