this is the best place to get your passport photos taken.,…read moreashley was so patient and so so professional when she took my pictures for my british passport and i was so happy with the results. they are the best! great store as well filled with wonderful cards, and many other original gifts. will continue to go there in the future for other items. wilma g.

They're always so friendly and helpful and fast! Great spot for notary services, passport photos,…read moreshipping.

Brandon provided excellent customer service! He was patient with all my questions and needs.read more

I'm giving two stars only because of the very least the girl was pleasant. Now this is not for this…read moreperson, but this is more than a handful of time that I have service. The guy charges you on your leg or something to just give you an instead and tell you how there's an eight dollar modification and you need to go back in. I had a project a couple years ago and I spoke to the third one seeing this and the best person in the world. She was able to help me really well. I ended up to be as far as I didn't even do this other girl approve it and I felt so I'll be getting to pay for it because it was wasteful. I was told that I had a service that he stickers they didn't put me for it. They just told me it would be better to do some other option I go in and do my hands also. They're very robot for very much time and they are just doing something to do. They're not in Customer Service. There was someone who came in because the order was wrong rather than reassuring her or guiding her. They just asked her for the things they didn't explain to her. What the next process would be they don't explain to any process. They just assume you know their job. I am here cutting over 20 stickers that one piece of paper. Basically a manager there they really need Customer Service because they really need to keep Discuss because it is not very helpful but I purchased what I purchased because already printed everything and I didn't wanna waste more. Am I unsatisfied extremely I'm sitting here cutting 20 pieces of sticker from a middle of an A4 letter people. It was very clear. I wanted the most affordable option I wanted simple etc. I don't think they know how to really even describe it? They are just taken an order and executing it without anything in between therefore there will be a lot of mistakes. Do not go here go to Staples go somewhere else. We'll figure it out online it. It will be better use of your time.

This postal annex location is great! I have a few mail boxes here for my business mailing…read moreaddresses. I often come here to mail my packages as well. I am always met with a warm welcome and they are happy to help me with whatever I need. I previously had my PO boxes elsewhere and I always received terrible customer service. I am so happy I made the switch!

Needed to get passport photos done quickly. I walked in and was helped immediately. It took all of…read more5 minutes for me to get my photos printed and paid for. Would recommend!

Great job packing DELICATE glassware that arrived safely for a very good price and the man who…read morepacked it was very helpful

5 stars!!! Greta service, and very fair prices. Highly recommended!!!! Very good communication.read more

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

Great customer service. Heather is such a terrific owner. She absolutely provides wonderful her…read morecustomers. Highly recommend!

We had to leave town unexpectedly due to the death of a family member and went online to change the…read moredelivery address to a neighbor who went above and beyond to stay at home due to the promised pending delivery. Day after day, the driver kept going to the original address at our home even after we called and spoke with customer service who reassured us that the address change was registered in the system. Many hours and several days invested on the phone to customer service based in other countries while grieving the loss of our family member and only false promises and misinformation. Will never send through UPS again

I am VERY DISAPPOINTED with your customer service which has delayed, or possibly wrongly returned…read moremy package as undeliverable. I submitted a change of delivery instructions . Asking my package to be delivered to my neighbor's apartment. As I no longer reside at the delivery apartment address (A mistake by the sender.) Immediately, when I saw the tracking update that the UPS driver did Not honor my change of delivery instructions, I contacted your customer support, 4 times!!! All Four times, I was advised an escalated message was sent to the local facility. And the driver would re-deliver the package to my neighbor. Each time I was quoted an estimated time to expect the redelivery( "3pm, 9pm, Midnight, the next day"). None of it happened. I was also promised that the driver or local facility would call me. That did not happen either. On one of the calls, I was told the driver, facility were given an incorrect phone number. Why????? Bottom line ! I DO NOT HAVE MY PACKAGE!! After, My neighbor rescheduled her day, Friday from 10am- 3pm to receive the package. AndI 've spent hours calling, emailing your customer support. Your customer service is laborious and ineffective!!!

This store went and above and beyond to help support NPHS PANTHER WRESTLING. Thank you so much for…read moreyour great service..

Craig was so helpful making my vision come to reality. He formatted all the pictures for me to the…read moreperfect size, stayed in excellent communication with me and worked so quickly to get the job done and done so well. I sent him an inspo photo and he recreated it perfectly

There's a reason these folks have five stars…read more.. Realize on Monday afternooon that my contract, which has to be notarized, was due Monday, not Wednesday, and drove up at 5:15 pm in a cold panic but fortunately, on weekdays the Postal Annex on Kanan are open until 6:00. it was ... complicated... and Robert helped me figure everything out, get it printed, get it organized and waited patiently while I zipped home to get my passport so that he could notarize it. He got my documentation to me as a PDF so that I made my deadline while remaining calm and cheerful. HUGE fan now. He took an evening that was dipping down towards awful and turned it into awesome! Thank you Robert and Postal Annex!

Very professional and kind person .very organized and clean inside.the people work there are very…read morehelpful.

Very helpful always! Thank you!! Shipped golf club back east and went the extra mile for me.read more

Watching several people out side for your store to open after 8:30 is sad. I've seen 4 people come…read moreand go. The sadder part is me sitting in my car waiting for the employee/owner to show up because this nothing new. This is the norm. I'm waiting 5 more minutes. Ok there you are. 8:37. . The value is not there if I'm late to work.

I have never had an issue with this site and everything has been on time!…read more We had a few places to go and we are happy to be here.

The employees are rude and far from helpful at the UPS on 1336 n Moorpark near Ralph's…read more I had a really frustrating experience at the UPS Store on Moorpark near Ralphs. I stood in line for about 15 minutes on a Saturday, fully expecting to return an Amazon package, only to find out after waiting that the store had no internet, so I couldn't even pull up my Amazon return QR code. This wasn't posted anywhere or mentioned while people were waiting in line. The employee helping me (a kid who clearly didn't care) told me I could go next door to Carl's Jr. to try to get online since he's not allowed to give his Internet access out. Seriously? That's not a solution. To make matters worse, the UPS Store in Newbury Park has closed, and Amazon is no longer offering Kohl's in Newbury Park as a return option -- so this location was my only reasonable choice. Instead of being helpful, they wanted to charge me $4.50 just to print the label, after already wasting my time. The young man's service was rude, dismissive, and unprofessional. The employees seemed inexperienced and completely uninterested in customer service. I won't be returning to this store. Poor communication, poor service, and zero concern for customers. Also, when I told him I would be writing a yelp, he told me he wouldn't serve me.... Good luck UPS store. I won't be returning or ordering from Amazon anymore. I realize that it's hard to find good help, but these kids need to be trained to have some manners. I was completely embarrassed two times!