I dropped off some letters in the mail and a package with UPS. I had forgotten to put stamps on the…read moreletters. They tracked me down, called me and held the letters until I came to collect them. I applaud them for going above and beyond and know they will take care with any and all business they get. Thanks again.

i've been coming to this UPS store for years and years but today I don't know if they changed…read moreowners or whatever but I'm in my late 50s. I had a huge box a microwave inside the box. I forgot to tape the top and I carried it all the way inside by myself and I asked him if he had a piece of tape and he wouldn't let me have a piece of tape. I understand that they need to make money, but all I needed was one strip of lousy tape I don't know where this world's coming to now. Sad

I needed a PO Box for my business and Postal Annex happened to be right around the corner from my…read morehome but convenience turned out to be the least of my good fortune. The folks there are so friendly and they are great about notifying me when I have a package. I don't know how their prices compare with other mail box rental places but I don't care because excellent service makes a light cost difference immaterial. Being able to access my PO Box 24/7 is another plus!

Not a great first impression. I needed a document notarized and called ahead to verify that they…read morehad a notary, and until what time I could come in for that service. I was told until 6. I had to leave work early to make the deadline. After dropping off mail at the Post Office I got to this location about 5:10. There was one employee there who was on a phone call when i arrived. Once I told told her that I was there to have something notarized, she told me the notary had gone home early. "They'll be here tomorrow." I told her that I'd called ahead and was assured that there would be able to have that service. She just said, "sorry", in a way that suggested that there wasn't much sincerity behind it. I was disappointed, since I had made the effort to reach out ahead of time. Ended up going to a nearby competitor that took care of my requirement. I didn't want to leave work again tomorrow to get this errand handled, which is why I was frustrated with the experience.

Very good customer service. This shop used to be a Kinko's. Scaled down quite a bit and not very…read morebusy. But a great place to drop off packages for FedEx delivery.

Steve Barbosa was efficient and thorough with my order. My order was needed immediately as I work…read morefor Kaiser's Union SEIU-UHW. He went above and beyond with the process and was in communication the whole time. A pleasure to have worked with him. Will return!

Nice, clean, quiet, with forms I needed before reaching the counter to boot!…read more As I waited in line, Brandon came out, gave his coworker a break, and handled us, quickly, nicely and so professionally. A kind but mighty knowledgeable young man. As we waited for machine to cooperate during my Certified Mail checkout, he was so darn personable yet proficient. Didn't take long, but actually got to know a snippet about him. My kinda customer service! And so VERY much better than the small, busy, not so friendly one on Galena.

Update: I've moved out of state now and I received another…read morepiece of mail that had clearly been opened and taped shut, it wasn't unsealed as the sticker said. They didn't take the check inside because it wasn't worth the paper it was printed on. Shame on you USPS.

5:40.... Gone came to drop off package and they are closed what clowns! Why post hours of…read moreoperations hours of operations? If you're gonna close early and there's a second time this has happened. I drove over in the rain. You guys are a joke.

Absolutely love the girl who works here! Always EXTREMELY KIND and VERY HELPFUL!!!! She's always…read morevery busy but keeps a smile on her face and gives excellent customer service!

Amazing place to get things boxed, packed and shipped! Great assortment of moving / packing boxes…read moreand supplies. Customer service is top notch and there is plenty of free parking. Lots of random items too; like tape, tissue paper, bubble wrap, jewelry boxes, moving blankets etc. Definitely stop by and check this place out. Looking for a certain size box??? They probably have it or can get it ordered. The Box Stop is the place for all your packing and shipping needs...

Always nice always efficient. Have used them multiple times for live scan and notary.read more

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

Great customer service. Heather is such a terrific owner. She absolutely provides wonderful her…read morecustomers. Highly recommend!

Hands down the best ups in the area. I was just there this morning for a notary and staff are so…read morepolite, helpful, and efficient. I've been coming here for 3 or so years for mostly Amazon returns but also to print, notarize, etc. Even when it's busy the team reacts quickly to open up other registers and get you through quickly. Really appreciate the staff and their quick work.

I went to this store to ship a prepaid return package. I showed the clerk the UPS shipping label on…read moremy phone because I had trouble printing it at home. He wanted to charge me $3 to print the label and attach it to the package. I was surprised and asked why? He said that there is a service charge for printing a label, and if I don't want to pay it I need to figure out how to print and attach the label myself. This is not the service I expected from UPS. I am very disappointed.

Writing a review on a UPS store is not usually my jam, but I wanted to recognize the excellent…read morecustomer service that I experienced at their location within Simi Valley. When I walked into the store, it was super busy and was expecting to wait, but I was immediately called over, and the staff member walked me through the process. In all actually she did all the work for me: packed the box, got the label and finalized the package. All with a smile and a friendly conversation. I appreciate the customer service had at this location from the minute I walked in till the time I left! This location offers a host of services that include packing, shredding, copying shipping and more. Its a one stop shop! Plenty of parking in the lots around the shop, despite a sometimes-busy area located near Sprouts, a coffee shop and more.

I needed to ship a pair of skis to the Midwest. After going to USPS and a ski shop, I tried this…read moreUPS store. They did not have a box sized to ship my oversized item. Michele, the owner, measured the skis and recommended putting together 2 boxes to accommodate the length and width of the skis. I appreciate the staff helping me and making it possible to mail the package (less shipping cost than USPS quote). Many thanks to Kiana, Ryan, Mike, Natalie.

Well unfortunately I came back to them for the fifth time and this time was a disaster we are still…read morein dispute for a week and a half I'm waiting for an answer with no result the movers came for 700 ft one bedroom the same bedroom that they moved last year took 3 hours this year took 6 hours nothing has changed in the amount of the stuff in the apartment on top of it the movers broke the light in the walkway and broke the leg of the sofa I've been trying to resolve this issue with them to no result they overcharged me 3 hours they damaged the light and my sofa is still sitting in the parking lot after 2 weeks I will gladly like to get some help even illegal advice to resolve this issue I sent them pictures and nothing yet I keep getting phone calls just to say hold on or someone will call you back I will add some pictures to show what is the situation On top of it I had to pay $300 for an electrician to come and fix the light because he was Sunday he was an urgent call the management asked me to fix it ASAP so I had to call on Sunday still no issue resolved

Absolutely I would recommend this moving company !!!! Kevin…read moreand his team Iven, Sergei and the polite pink haired guy :)(sorry I can't remember the name) were the most professional, reliable, careful, accommodating movers I've had. Kevin is brilliant in how he packs up the truck to maximize its occupancy. One day, one truck and one trip he moved our 4 bedroom house. Unloading was fast and efficient, taking in furniture that wouldn't fit in the doorways, he figured out other non-conventional ways to get it in without scratching the door frame, staircase or walls. The final payment was not very far from the initial estimate Sarah had given on the phone. I was shopping around for prices and I like how she would politely text and leave me messages to remind me they were still interested in my business. Moving is stressful and I was glad the actual move day was not.