Quick and efficient West Seattle mail services. Went out of their way when I needed extra Notary…read moreservices. Very convenient with ample parking.

So I'm a person that feels they should be able to repackage and return unwanted or mistaken items…read morelike a big kid, but I have come to face the reality is that it likely just won't happen, so I go here, a hop, skip and a jump away from my house and although I pay more than if I did it myself and took it to a mailbox, what I get in return is most pleasant assistance with whatever needs returning and the knowledge that almost anything else postal-related that might crop up in the moment that I need, they've got my back. I love that it's got most everything you'd need, but small enough that you get that extra personal touch that one just can't take for granted these days. I'm glad this is so close to my home and hope to be patronizing it for years to come, cause I don't see getting significantly better at returning my own packages.

I've dropped off both FedEx and UPS packages at Pony Express several times, and it's always a…read moresmooth, easy experience. The staff is friendly, efficient, and knows exactly what they're doing. I'm usually in and out within a minute or two. It's so nice having a reliable local spot where I can handle all my shipping in one place--highly recommend!

I had them package and mail some fragile clocks across the country. They were wonderful. The woman…read moreon the phone said they were hard to package nicely. Everything was delivered in great shape.

Never take for granted a great and reliable notary located in your neighborhood such as Pony…read moreMailbox & Business Center. The extended business hours, courteous staff, quick reply to quotes sent via Yelp, and available notary are all very appreciated. When needed I will definitely return, and recommend.

When I had to get a medication out to my child n another state with less than 2 hours notice, thru…read morehelped me. No FedEx nor UPS or USPS had the boxes, frozen gel packs to help me. I lost have called at least a dozen places and they all said they would help but I'd have to get my own frozen gel packs and styrofoam box to ship medication out. Pony Mailbox and Business Center had it all and they managed to ship out on time. Thanks to Annie the owner who also helped me save $30 value.

Super rude. Not helpful. I agree with the other reviewer that the USPS should end their affiliation…read morewith them.

Worst Mail Etc. I've ever had to deal with!!! Avoid this business totally if you can - UPS should…read moreend their affiliation with this location. Had a UPS package sent there for pick up because it required a signature. Received notification that it was delivered and we had 7 days to pick it up. Tried several times to pick it up but store closed early on Saturday (2 pm) and not open on Sundays at all. Finally got in on Monday 9/2 only to be told they didn't have package, store was closed (so why were the lights on and door open??) , they only hold packages for 5 days instead of 7 as required by UPS and the super rude lady wouldn't even look around for it. When I asked why they would send it back when I had the UPS slip in my hand saying it would be there until 9/2 she would only say "I don't know, ask UPS, we're closed". I wish i could give negative stats. Terrible business, awful employee.

I've been a customer at Mailmax pretty much since I bought a place in Kirkland. The owner and staff…read moreare always respectful, they help me load my packages in the car. Also it's a VERY safe place to have my packages sent. I'm a current customer and I do not see that changing at all anytime soon. The value is very good for what they do for me and my family. I've had to send things with special instructions and/or receiving some very specialized items and they've always handled everything I needed from them, they also do have notary services which I have had to use as well.

This has become my go-to place for all my mailing needs. Josh goes over and above to help me…read morepackage things correctly and get me the best rate. He's kind, courteous and incredibly professional. I'm in and out of there quickly - which is wonderful!

I've been a Postal Plus customer for 30 years. Owner Ed is…read moreextremely helpful and it's such a great business making Post Office needs easy and friendly with no lines like regular PO. AAAA+++++

I get anxiety before coming here. Forced to search the environment to find my packages among the…read morehaphazard stacks (fix: organize packages in groups based on P.O. Box numbers). Or forced to have unpleasant interactions with the owner, which I don't enjoy. Yesterday I walked in looking for my packages and he snapped at me to talk with him to find out where my packages are. I told him I don't want to because he's constantly rude to me when I first rented my PO Box there was a package in there that I didn't order. I thought somebody sent me a gift when I opened it. It was perfume and not mine. I left the opened perfume by his back door because I didn't wanna leave it at his front door he snapped at me in an email and asked me why I did that so it could've been stolen. I told him I know he lives upstairs and I wanted to get it back to him as soon as possible plus the perfume smelled through the package. I regret renting from this place and now I have to figure out how to get another PO Box and change all of my addresses.

Poor service and rude people who work here has no integrity. The package was lost and they did not…read morehonor the promise to replace it. These people are so small they will do whatever they can to screw and lie because they live a miserable and sad life. They are also manipulative and plays annoying little games because they are so bored with their petty lives.

I always try to patronize small, neighborhood businesses rather than the big chains, when I can…read more And I'm usually forgiving of one-time problems and give businesses a second chance. Sadly, while this place may have been a great place to patronize in the past, they are now overpriced, understaffed, and I will no longer use their services. First, the good: the reason this is two stars rather than one is their honesty. Of the three times I have tried to use them, the lone attendant behind the desk has been up front on how expensive they are and offered great suggestions on how I could save money by patronizing other businesses. Room for improvement: Staffing. There is only one employee there, and frequently more than one customer waiting and/or the phone ringing (the case on all 3 of my visits.) On two of the three occasions I visited, I wanted specific price quotes to compare options, and wasn't even given a number. "An arm and a leg" was given on one occasion; on another "twice as expensive as going to USPS". While both estimates were effective in helping me choose less expensive options in other stores, they did not help me decide whether it was worth my time to make another stop. I got the impression that the employee was lazy and would rather turn business away than have his employer make income. (To be fair, he was probably just being honest and trying to be helpful. But it's a sad statement for a business when your own employees help customers by sending them away.) Room for improvement: Options. I'm used to independent mailing centers offering multiple services and quoting you the best option for your parcel. But here, the only options are USPS and FedEx (and they'll take prepaid UPS boxes for a fee). USPS costs more and takes longer (they wait for a daily pickup) than driving 2 miles to the actual post office, and FedEx options are limited and expensive. Again, the employee will helpfully tell you where else you can save money. Yay honesty. In contrast, I've received wonderful customer service from the UPS Store in Newcastle, and USPS Post Office and FedEx ship center in Factoria. They are amply staffed, have cheerful customer service, and actually want your business.

Super easy to pick up. The women was very nice. Would definitely pick up another package from here.read more

Really good service. They have different services like domestic and international shipping, faxing…read moreand lamination.