Bad service when propane is required Long wait or simply no…read moreservice because of lack of employes Unfortunately the only place to refill bbq tanks in BB!!

DO NOT USE THEM. HORRIBLE customer service and getting a delivery date. very stressfu. pay extra…read morefor a better company !!!!

Second time i book a bog vehicle, and they have a recall i understand is out of their control how…read moreever i would had a appreciated a curtesy call to let us know instead of us calling 4 times a day to try to get someone on the phone to confirm this reservation that was booked over a month and a half ago instead of them calling to let us kknow about the issues and they have zero accommodation with any other one or anything

I did not rent from them because their prices are 50% higher than getting a car from the…read moreairport..??!

I wish I could remember what the gentlemans name was who helped us with this rental. After a…read moreterrible experience at Budget , we called this nearby Penske rental and were pleasantly welcomed. We immediately drove to this location on Military Trail, Boynton Beach, and were driving off the lot within 5 minutes with a great, clean truck. Thank you Penske.

From the owner: Save Up To 20% When You Reserve Online Today!read more

I have moved already two times using Big Star Moving and they have both been completed with…read moreexceptional service from Big Star Moving and his team. His team works fast and safely. No damage to any of my belongings and work fast to make sure that they are done within the initial time frame that was set up. I also recommended a couple of my friends to Sergio and they both had the same experience as me. Nothing shy of great service! Might be moving again to a different part of Florida and will definitely use them!

I first worked with Sergio and Big Star Movers last year, when I admittedly had a large and…read moresemi-complicated job, moving the contents of one house to two separate properties (but within 2 miles of each other). It was a barely lived/not much stuff rental property, 2 bedroom condo, and after nearly 4 hours, they still hadn't finished loading the truck. The only person that spoke English was the driver, and he wasn't helping much. Apparently, the couldn't figure out how to disassemble a very standard bed (I have photos). Sergio sent another crew member at his cost, which was greatly appreciated because we still had to move from Jupiter to Wellington. The men were polite, but I noticed after the furniture was scuffed, the walls were scuffed... they were beyond slow. The price was affordable and reasonable considering the service with three men and the travel, etc. Then, a few months ago, I needed a mattress moved. I called them again and we had a pleasant experience, literally moving one mattress 2 miles down road. While I hadn't loved the initial service I received, I found myself in a time crunch so, against my better judgment, I called Sergio again. There isn't much to move and the "difficult" bed was not one of the items. I called on a Sunday and explained I needed to coordinate the move with a friend coming in from out of town to take some of the furniture. The 3 of us agreed to the next Sunday, and Sergio instructed me to text him photos of the items, which I did on Monday. Having not heard back, I called him again. As we went to confirm, we realized Sunday was Easter and it couldn't be done. He had a slot for Friday, so we asked him to hold it until my friend got clearance to take off work. Later that night, at 8:23, I texted Sergio the confirmation as it was my understanding it was a business phone; each text has a signature line that says "Big Star Moving". I also called and left a voicemail. He replied back that he was in a family meeting and to call back tomorrow. I said thank you, I was just confirming. I have the screenshots. The next morning, Sergio texted me about his "special rates" and that after the base, it would be $20 for each 15 min increment. I expressed my surprise at the cost and told him honestly, his movers are VERY slow. At this point, Sergio became enraged and offended. He accused me of being upset because he didn't answer at night (screenshots will he provided if possible). I told him the cost was fine, I just needed to get it done, and he refused unless I brought a quote to him from another moving company. At this point, I called him. He'd initially told me he could schedule me for Sunday and it's not really my fault he didn't properly look at his calendar. His lack of diligence caused a huge upset in our plans, but we adjusted. I told him that my friend and I are of different beliefs and didn't know it was Easter; but he should have. I told him I'd pay up front but he refused and gave me a lecture on how you can't buy respect. That's fine Sergio, you also can't buy away a negative review. By the way, in less than 45 min, I found a company that beat his price. Spare yourself the headache and avoid this rinky dink sh*t show. You can do better. *please note that on Sunday, April 5th, Sergio booked us, not realizing HIMSELF it was Easter. The only reason I was insistent on getting it done with them was because my friend had already made arrangements and I was afraid another company wouldn't have the new time available. I offered $500 because his base price plus the $20/15 min would've come out to about $500 with as slow as they are. Happy to provide more documentation and texts on this from Sergio if necessary :)*

This facility auctions off unpaid units. We have won bids twice only to be met with resistance by…read morethe property owner (?) manager (?) ALL other Public Storage facilities give us a temporary code so that we can enter & exit the facility at our convenience in order to empty the unit within 48 hours. This place REFUSES to provide a temporary code. When we call, no one answers. When we go there, the doors are locked. We were told that an employee has to be there to let us in & out, BUT THERE IS NEVER AN EMPLOYEE THERE. We are supposed to clean out in 48 hours but they expect us to only work within the tome frame someone is on site, which is NEVER. So, now we know why no one ever outbids us at this facility & we will NEVER BID ON ANOTHER UNIT THERE. And, we placed a complaint with the bidding app.

DeAndre was very helpful with downsizing me into a new unit! Very easy to move from 1 into another…read more& saves me a lot of $!!

We have moved up to six times because of work. This has been the most easiest, smooth, and…read moreefficient move we've ever had. Eric and his team were amazing! We had a three 2 1/2 townhouse. They packed the kitchen efficiently and all dishes and cups arrived in one piece. Everything was perfectly organized. The best part is they even helped disassemble the beds and reassemble everything once we arrive at our destination. We did move locally about 30 minutes, but still one of the most efficient and easiest movies we've ever had definitely worth the value!

I would NOT trust this company to take out my garbage. They are scammers..... they took me for…read more1,500$ for a 30 min phone call. None of the criteria was correct. Example they had me scheduled for 1800 sq ft. My home is 2800 sq ft plus garage and yard. Absolutely did NOTHING TO EARN 1,500$ AND NOW IM OUT OF MY $ THEY LIE LIE LIE. If I could put a -10 i truly would. Robert. Eric. Madison. You should be ashamed..

I called them last minute for a remodeling job we were on and nobody had any dumpsters. I found…read morethese wonderful people and they were right on time helpful and there the next day we use them all the time for our jobs now

I used the company to pick up an old dining set and chairs…read more Next day service they showed up in time friendly I'd recommend theM

We have had a wonderful experience using this storage facility. It is family owned and operated,…read moreand the people are very kind and easy to work with. Craig has gone above and beyond and has accommodated us in every way. He quickly fixed a little issue that we had. Prices are very reasonable compared to other storage facilities around. They keep it clean and maintained. I highly recommend them.

The women working in this office shouldn't be in customer service at all. Pretty much called my…read morefather a liar, hung up on him, and had an attitude the whole time I tried to gain understanding of the bill! Horrible! Go elsewhere!