When I have a project to do, they are there to help out. Someone is always available to answer…read morequestions

I LOVE this place. It's my second time here and kindness is NOT a fluke. It's not Home Depot…read moreprices, but they make up for it by being so helpful and friendly. The store is super clean as well. Thanks for being so great guys :)

Worst customer service with a bad attitude!! Been going here…read morefor a long time, spent a lot of money there remodeling my home. Every time I go in there they have a bad attitude, tried teturning a defective item and one of the young employee, named John with me saying they would never sell a defective item like that. Then called me a liar. I asked for a manager, a even worst attitude saying we don't sell defective items. .. Wanted to get their info so I can call corporate office and wounld not aware the phone when asking to speak to a manager. I will never go back there. I'll be doing my shopping at Meeks Lumber from now on.

In this day and age we expect perfection in retailers and this is just unrealistic. I am in Yreka…read moreAce almost everyday of the week for my job and I get excellent service everytime. The crew and it's manager are ALWAYS there to help with a smile and greeting. I chose to shop here at this store and I AM NOT ALWAYS IN A GOOD MOOD when I walk through their doors and that is NOT their fault or job to fix. I want good service and a fair price and that is the #1 priority. The change I have seen in this store over the last 6 months has been HUGE!!! I can go in and get multiple quantities of the same product NOW because they have CLEARLY put an emphasis on INVENTORY and selection. Change is not always good, BUT in this case it is PERFECT!!!!! Keep up the good work Yreka Ace and it's employees. Yreka and it's community are a better place with you in it.

Great selection for a small country hardware store. The owners are friendly and connected to the…read morecommunity.

I forgot to order a gift for my sister in law's Birthday. I'm in California and called the store…read more They helped me "pick out" some plants and a card, signed the card and delivered it and the gift. It's hard to find service like that anymore. Great response and they delivered the gift the same day. Everytine I'm in Oregon I stop there.

I decided to leave a review because I'm just flat out frustrated that this is the only hardware…read morestore on this side of town besides Home Depot and they are closed on Sundays and close at 5 PM during the week. It just doesn't make sense to me. 5 stars if this place was open until at least 6! Those gates feel like they are always closed. Just my 2 cents. Great store with inconvenient hours.

Rather than go to Home Depot I chose Farmer's because I want to support a local business. They have…read morea great antique scale for ordering certain hardware by mass which I found amusing and easy to use. It's worth it just to use the scale. Employees are everywhere to answer your every needand very focused on getting you the most for your budget!! I needed help with supplies to build a planter box. This was my first time ordering lumber () and I am overall happy with the quality of wood and my finished project. Thank you, Farmer's!!!

Great to see that all of the Covid rules are being followed here. They offer sanitizer for the…read morecarts and your hands. This was my first trip to Diamond so when I walked in I was greeted and asked if they could help me. What a clean and friendly store, I was looking for plumbing parts for a project. The super friendly gal who greeted me walked me down to the isle where the plumbing supplies were and ask what I was looking for, I was looking for a 1 1/4 threaded pvc cap, she pointed and told me I would find it in that general area, sure enough there it was , I thanked her for the outstanding service and she told me that that was just normal. This store offered plants, building supplies, all the things that you would find at the big box stores , only they were focused on customer service. It paid off, I will be shopping here in the future when the need arises, highly recommended

Came in for a second time to try and get help in ordering blinds and blinds for our slider, not one…read moreavailable employee to assist. The ones we spoke to two had no clue how to help.

My 95-year old mother-in-law needed "something" in her closet to give her a lower bar to hang her…read moreclothes. I went to Fields, and talked with Caleb and his team. In between customers, we picked up the parts. I had come down from Salem, with absolutely NO TOOLS. He said he could help me "between customers." if I could be patient, and I was!.:-). He and his team were so helpful. Returning this to my mother-in-law, she LOVED it and wanted TWO! Thank you SO MUCH Caleb and your team for making my mother-in-law so happy! Five stars are NOT ENOUGH for your customer service!

Everything you would hope to find in a home and garden store…read more Everything you would hope to find in a commercial home and garden store too! Fantastic customer service (try finding that at Home Despot), very fair prices and it bears calling out again, the yard and woodlot tool and supply area is fantastic!