They make you wait intentionally just to promote other businesses in that place. There were so many free lanes for bowling and they made us wait 30 mins for absolutely nothing at all. read more

Their escape rooms are so fun! We did all of them except for their mini rooms. My favorite was probably the gold mine one. Least favorite was the haunted house because I'm a scaredy cat, but still was so much fun!! read more

For the most part we were satisfied with our visit, but it most certainly did not live up to the hype. When we arrived for my daughter's birthday party we were told by an employee at the front desk to have a seat and wait for our party host but after waiting 20 minutes we decided to revisit the front counter. And sure enough our hostess had not even been made aware we had arrived. With that said, the birthday hostess did a pretty good job, she kept us on track for the rest of the event. However I will say that we ordered extra pizzas and drinks, the pizzas were pretty good but our drinks were served to us with one or two pieces of ice per cup which was kind of ridiculous. even with the poor service upon arriving I probably would have still rated main event with a four-star rating but The poor reception and lack of ice in our drinks plus the fact that they ran out of ice cream for the big super fun Sunday "which is one of the main reasons my daughter picked main event for her birthday party" Makes me feel that they are lucky that I'm giving them three stars. I got to say a place that host birthday parties probably should be well stocked with ice cream, I honestly think the waiter just didn't want to deal with it As he looked very tired and not too excited to be there not to mention it took way to long from the time we got seated to the time the waiter visited our table. If you're thinking about having your birthday party at Main Event I have to say that it is decently priced compared to other birthday party event venues. In other words you get a pretty good bang for your buck just be prepared to be disappointed by the Somewhat disappointing service. Just in case you're wondering, After Buying three extra pizzas, a around of soda for all of the adults, An extra $10 game card for all of the kids, tipping our Hostess and paying for a party for 10 kids we paid about $400 total. The birthday party event itself included a party space for 1 hour, a $10 game card for each of the kids, two large pizzas for the kids to share unlimited drinks for all the kids and I believe 500 Winners choice points for the birthday girl and a round of laser tag. *Poor *Decent *Good *Great *Best *JLFoodie Certified Food. Good Service. Decent Cleanliness. Decent Consistency. Good Variety. Great Value. Good read more

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Better management and customer service. This 18 year old managers do not know how to handle problems that come to them and resolve in them. Will never go there again!! read more

Well main event changes their sign outside but does nothing regarding equipment inside. I came to shoot pool and I wish I had looked at the tables and balls before paying 18.00. The pool tables are in extreme disrepair problems include: torn felt smashed bumper rails chipped and damaged balls I'm not sure about cues since I brought my own. 6 of 6 tables were trashed and they were crammed together making it impossible to shoot without bumping tables around them. it's pretty sad that main event charges 18.00 an hour for tables that are so badly cared for. I'd appreciate my money returned. I stayed for 20 minutes and left. not to mention I walked in stood at the counter waiting literally for 10 minutes while the 4 employees ignored my presence. not sure what they were doing except having outside conversations... JUSTIN, OUR CALL DROPPED BUT YOU HAD ALL OF THE INFORMATION YOU NEEDED TO SEND ME SOMETHING AND NOTHING EVER CAME as you said you would do. Not a very good result on your promise to make it right. read more

I was a costumer at the bar today and the one guy named Jake wasn't rube but made me feel uncomfortable. I asked for some napkins and some to go silverware. He pulled the drink beverage napkins in front of me and said" here are your napkins" went and got some regular silverware and gave it to me. I saw another manager walking buy and ask him for the things I wanted, and he did so. But I will say the only reason I gave 4 stars to was the lady name Miecy she was kind and she looked like she was working really hard making sure all of her guess were happy. So Thank You Mrs Lady. read more

Mondays are 12.99 game card days! Only the games that have the rainbow lights but my kiddo thought it was a lot of fun! Definitely a great value. Lots and lots of games to choose from. read more

jake from the food court was beyond outstanding and catered to my every need! 10 out of 10 would recommend ps.. he's hawt af

I went to a catered event and was so surprised at how delicious the food was. The salmon, the potatoes and the fruit Crumble were the standouts. Even the buttered rolls were nice and the turkey was moist and flavorful, along with the pork tenderloin. The food received a 5. We played bowling but the balls are in bad shape and felt icky. Also, the puck of the air hockey kept getting stuck in the center. This was frustrating as we had a disabled person in our party who had to continually raise himself up from his wheelchair or I had to try and squeeze between ours and the other air hockey table in use. This took the fun out of the game having to continuously pause during the game. Otherwise it might have earned a higher score. read more

Main Event Plano - Roll, loaded mashed potatoes, corn, stuffing, green beans almondine, turkey/gravy, pork tenderloin, salmon w/cream sauce and apple streussel - Bowling Near Me - Plano, Texas

La comida más triste de la vida. La ensalada César parece que abrieron una bolsa de lechuga, le echaron aderezo César y dos pedazos de pollo, dice que trae crutones y no es así. EVITEN los nachos, no se que es esto que tengo enfrente, están tristes, en agonía los pobres. Parece más aderezo que queso, sin sabor.. muy malos. read more

Main Event Plano - Bowling Near Me - Plano, Texas

The whole party had a great time: great food, great service. Though when my party went into the laser tag arena, we were told that we...can't run or crouch at all in there for cleaning reasons? Alright, I understand that, but there was a very steep slope to get upstairs and downstairs-- it essentially forced some of us to run in order to not fall from the momentum. Some of my party was kicked from the arena for the rest of the time we had in there, which was about 30 minutes. It really messed up our collective laser tag experience; we will consider going elsewhere in which the staff isn't overly strict about average gameplay of laser tag. read more

This place is ghetto as hell. Half the games in the arcade dont work, broken, or half ass.

We went here on a Friday night and did the all play pass and an arcade card, we played 3 games of bowling, ordered some drinks from the bar, one game of laser tag and the arcade games. Bowling was fun, lanes we met clean and there were tons of balls. Bar drinks were good and pretty cheap, bartender was nice and helpful. Laser tag room was big and full of props. Arcade games were almost all 7.5 tokens to play which goes fast but they were fun games. We had a great time! read more

Went there great place to bowl they actually allow you to bowl by the minute, so if you only have a quick 30 minutes, you can bowl a very reasonable price? The staff were super nice super clean places as well. Great place. Take the Family and have a party. read more

Main Event Plano - Bowling Near Me - Plano, Texas

I had to order at the Bar even though I was sitting at a table in the family kitchen area. I ordered the chopped Caesar salad with grilled chicken.. my chopped lettuce was brown and wilted , tomatoes were soggy and tasted spoiled. I had no croutons, and the salad dressing was thick and sour. :( on a good note, the plate was cold and not warm right out of the dishwasher. Not ever ordering food here again. read more

Main Event Plano - Chopped Caesar salad with pieces of grilled chicken - Bowling Near Me - Plano, Texas

Good fun for the entire family! We went on a weekday afternoon and it was mostly quiet. The staff was helpful in getting the right shoe sizes for our kids. We forgot to set up the bumpers for them so the kind gentleman came and did it for us. Kids had fun and that's all that really matters in the end. read more

What a fantastic venue for the Granddaughter's Birthday! I hadn't been to one of these in over 12 years and WOW! Our party of 8 had a fantastic time! This location is really easy to find, to get in and get out of! Plenty of parking even with a classic muscle car show taking place in an adjoining parking lot! Building is well maintained and very clean! The staff at the main counter were exceptionally friendly and helpful! They guided us so we didn't over buy and helped us plan our time! This made our celebration significantly more enjoyable! A real win for them in the long term as we'll be back a few more times! We started at the bowling alley. Shoes were in great shape and plenty of balls options with proper hole sizes! The ability of these lanes to have pop up bumpers is nice for the youngsters! The score keeping and graphics kept the youngsters smiling! The food service to the lanes was fast, quick and attentive! Very helpful! As the arms grew tired we moved over to the arcade! A huge variety of options and the pass made it fast and fun! No need for a pocket full of change! All had a great time and the birthday girl really enjoyed the time! Prices were exceptionally reasonable for the entertainment and options. read more

Main Event Plano - Bowling Near Me - Plano, Texas

Felipe, Danielle and Lindsay were beyond helpful and accommodating. Kind and courteous. Almost immediate service even when busy. Highly recommend. read more

My family and I came to go bowling and wanting to order food. The lady that wanted to serve us said she would be back in 5 mins that was when we first started an hour ago. Then we had asked people multiple times to order food and nobody would take our order. We did not get any food the entire hour of bowling. Kids crying and thirsty horrible experience. Leaving now to go play games and food at another place . Also bathrooms where horrible , it's 330 in the middle of the day and vomit people throwing up , not a family place at all ​ read more

The bones of this location are good and well maintained. We mainly go here for bowling and sometimes play some pool. People eat in the bowling seating area and they are not cleaned as well as 'serious' bowling establishments. If you bring shoes, be mindful because the booth floors are often dirty. The last trip there were spills on the the approach part of the lanes even. They pay more attention to table tops. Those are usually cleaned well. For bowling, the lanes seem to get oil added at very end of day and possibly they are skimping on how much oil they lay down. I don't feel like they are oiled in between. In the evenings, these lanes are REALLY dry in comparison to any other alley I've been to in area. Wait staff is very hit and miss. Sometimes we are waited on and sometimes we have to go to the bar ourselves even though other tables are waited on. I don't know if other locations are over pouring drinks but mixed drinks seem quite weak here. Best to stick with beer. Often there is no one at the bar or at the main desk in evenings (I dont go during day so I dont know how it is). Most of the staff is friendly and helpful when I find them. A couple of them do the "I dont see you" thing. If you bowl here, you'll need patience because the patrons are mostly teens or college age. I mention this because they do not know bowling courtesy or even seem aware when the next lane is bowling. Also, they only seem to do the black light bowling here. The marks on the lane are there but cannot be seen when bowling. I don't know why they didn't make them in paint that would glow but I use the marks so my scores are quite lower at these lanes. But I still find the place fun. And it's kind of nice not to have to pay more to play pool or shuffleboard after bowling. I haven't eaten here but many do and they make the food look good. read more

When it's time to shave off a Lion's beard, that's the Mane Even. This is not that. We didn't really enjoy bowling here. It looks really shiny and nice but there were a few issues. Service-related. It's just not the most smooth-running place we've been too. It's also not bad at all. Not as bad as some of the reviews suggest. read more

Main Event Plano - If it was in Bar Harbor it would be a maine event. - Bowling Near Me - Plano, Texas

This location has been updated and looks well maintained. It is well staffed, and Kyle in the games department was especially helpful. There are lots of entertainment options including pool tables, bowling, an arcade, laser tag and multiple escape rooms. Many arcade games included VR but classics are there too. The food is overpriced but not bad. I had a pizza and other members of my group had wings and a salad. read more

Came here for a work event during the week on a Thursday. They catered lunch and it all inclusive drinks and play! I must say overall it was great! The place was clean, it was empty, all games worked, food was decent, staff was attentive! Con: The complaint was the bathroom There was like only 3 working stalls or should I say usable stalls. The other others were leaking, dirty, door didn't close, out of seat covers, etc. Pros: The salad pasta was delish along with the Caesar salad but the pizza was okay nothing extraordinary. I later ordered spinach dip with chips and that too was yummy! Strawberry mojito and pina colada were Bowling was super fun and so was the laser tag! Can't wait to go back read more

Main Event Plano - Spinach dip with chips - Bowling Near Me - Plano, Texas

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The bowling is good! But, if you plan on ordering food while bowling, think again. We asked for a server when we started bowling...clock at 58 mins. We asked for a server again at 40 mins. We got a server at 28 mins and food (16" pizza) at 18 mins. We are and bowled the last mins and then waited 32 mins to get a box and pay for the pizza. I could have easily walked away and left the server with an empty table. The people sharing our area ended up have a reunion with 13 people crammed in there and we had to ask them to move just so we could bowl. Complaining to staff did nothing even though your not allowed to have that many people in the bowling seating area. Asked to be moved...We could go on the waiting list and forfeit our time left. It was our second time at Main Event in a week. We came for my daughter's 12th birthday and loved it. Came back when family came to town and it was okay. But not the same experience even though they were both Sunday evenings. The special hot cocoa shakes were not available as they were out of the hot cocoa BOTH visits. The pizza is great! The pass is awesome compared to some other places. read more

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The place was super clean. But i noticed that the game stops when they feel you get enough tickets. If you still have time left and haven't lost all your players, you should get to keep playing. read more

Total waste of time watered down drinks I ordered food. It was given to someone else then a remake took almost an hour had to reminder our waiter about it the drinks I was told by a lead that that's how they make them and then I went to the bar to get a cranberry vodka and watch the bartender put in there nothing but cranberry juice and when I told him that I saw he put mostly cranberry juice in it he just rolled his eyes and smirked and I took it to my friend who I bought it for and guess what I brought it back because it was nothing but cranberry juice I have never been to MainEvent and I really will not be returning then I returned our first two drinks because they were water down and I told them never mind just cancel my order. If you sell your drinks water down then you need to advertise that I don't think I will ever go back to a MainEvent we were there celebrating a friends birthday, and it wasn't just me who had issues other people that were with us were complaining about the drinks and not getting their food read more

Terrible service, good luck getting greeted, any food, or drink. Good luck finding any help. You have to ask 3-4 times to get something you're paying for. Ridiculous, total downward sad spiral from the moment you walk thru the door. read more

Main Event Plano - people sitting at the bar - Bowling Near Me - Plano, Texas

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So I went here with a group of 6. I prepaid online and reserved our spot so I knew there wouldn't be any issues with the lanes. We got there and I checked in and we all got our shoes quickly and went to our lane. Within 3 minutes our waitress came by to take our drink and food order. Throughout the night she did not stop coming by and checking on us. So to me the service was pretty great. We had no issues and overall had an amazing time. I can say I can see where some of the negative comments come from because their whole lane assign system went down for like 20 mins or so on a Friday night. However, I think they comp'd some things for the people in line waiting. Overall it's a pretty chill spot. Has a great menu for some snacks and full service bar. I will be going again. read more

I like the place but service was horrible because we waited for our food for more than 45 minutes our side were never brought to us n it's wasn't even a big order just 1 order of wings 1 order of boneless wings , a pizza n a order of loaded fries witch the bacon was burnt so we returned it n they took 25 minutes to bring that out again... n some of the stuff were very rude to our kids witch again it's no ok read more

This was a cool spot but the frozen alcoholic drinks could be better for the price. I ordered a Strawberry Daiquiri that was extremely tart. We had a pretty cool server and hostess etc...this young lady Ashley did Everything. I really hope she's getting the proper pay for holding the entire establishment down. I didn't know she was doing everything for all the customers that were bowling. She was pretty decent and I could understand if some folk didn't rate her good but you gotta understand this wasn't a easy task for one person to be responsible for...gotta give it to her, she held it down. I never saw a manager walking through randomly asking individual customers, "How was everything either?" I guess sometimes their incognito until there's a chief complaint or issue that needs to be addressed and diffused. Overall the food was pretty decent and the place was clean not so much in the restrooms. I did let Ashley know that part. I will return to this particular location again. read more

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To Mr. Zach Cushman, thank you for saving the day. You were professional, calm, and knowledgeable. My family arrived and saw the sign out front that said $50 GIFT card and get a $10 reward complimentary card. So I intended to purchase 2 $50 GIFT cards. I was at the register with Mr. Pedro (Cashier), he wasn't sure how to ring up gift cards so he asked for the first manager. The first manager arrived and he was looking through the POS machine to see how it could be done. A second cashier (Mr. Cashier 2) arrived and said he knows what to do. Then he rang me up for a $50 GAME card. I asked him where is the $10 reward complimentary card. Then I look at the receipt and saw that he charged me for a GAME card, not a GIFT card. And it was a $50 GAME card for 250 points when the sign right in front of both of us says the $50 GAME card is for 3## points. I said not only did you charge me for the wrong purchase, but you also cheated me out of over 50 points. The third cashier (Ms. Cashier 3) arrived and said you want a GAME card right, that's a GAME card. I said no I would like to purchase a GIFT card and get the free $10, and then I'd use the GIFT card at a later time. The first manager called over the General Manager (Mr. Zach Cushman). He kindly spoke to me and asked how he can help. Then he took some time, but he charged me for the 2 $50 GIFT cards and handed me the two $10 reward complimentary cards. He said he'd refund me the first initial purchase of $50 for the GAME card with 250 points on it. My daughter had been waiting about 25 minutes for me to get a simple GIFT card, and I asked her to be patient and kind, while we waited. We took my daughter to the 3D movie machine and one side was broken so she watched the show by herself. Only to find out that on the 3rd show, I kept asking her why are you not looking straight, but to the sides. She said there's a menu. So I looked and sure enough, the working headset had the headset menu open blocking the entire viewing of the 3D movie. To the game technician lady in the gray shirt, thank you! She was super polite, and she started working on fixing the machine right away. There was another machine that was stuck and she fixed that right away too. She was also the person who helped get the hamster stuffed animal off of the wall for my daughter. While we got our prizes at the redemption counter the 4th Cashier (Ms. Cashier 4) was super polite and friendly to my daughter. However, the 3rd cashier from the front (Ms. Cashier 3) came over and told us that I had to give her my name, address, and phone number in order to get any prizes of high value. I asked what is considered high value 1 or 1000. Why can't you just access my card and see what was redeemed or hand me a receipt? I am not going to give you my personal information. I asked her if my information is protected and if it gets leaked or shared for advertisement purposes who can I contact to make a complaint? She said the information is not shared, but then I could see all the people before me who had written down their information on this sheet of paper sitting on the counter, which at times was not accounted for. Recommendations. 1) Reward Zach, there's a reason why he's the GM! 2) For the long wait of 3 cashiers and a manager not knowing how to ring up the GIFT card. Please provide the required training prior to advertising the GIFT card rewards. 3) Something complimentary like a 30-minute or 1-hour free play while my daughter waited would have been nice. 4) Great job on fixing the machines, recognize the game technician lady. 5) Rewards redemption, providing Personal Identifiable Information should be protected if it's required. However; Target, Kohls, and Lowes doesn't require these for their purchases, it's simply on your card or on your receipt. Issue receipts if you are concerned that people are going to return these items, and please make it voluntary and not mandatory. It was a very awkward conversation with Cashier #3. read more

Went mid week when opening, only wanted to do the VR with my daughter. Asked if the VR was up BEFORE purchasing credits and told yes. First red flag, walking up to and the VR attendant walks away. Flag him down in the shop and ask do the VR. Second red flag, only 2 of the normal 6 games available. Third red flag, then gearing up, my daughters works fine, but the other stations are not working. Waste about 20 minutes with no resolution. Forth red flag, ask for attendant to just put the credits back on card taking another 10 minutes and he does not and puts a few worthless game points on the card instead. Go to main counter to get refund. No one there. Attendant finally shows up there cannot do refund and have to wait for manager. Finally get refund and "sorry it was not working but it was working yesterday" Not buying that for one second. Told manager, just put a broken sign on the thing if it is not working! Just wasted almost an hour of our lives on this place. VERY disappointed. read more

I love how they scam you in bowling.We had about 25 min left In bowling and they where stripped away from us due to a employee and management quote "not playing bowling right " when the party beside us where the one's throwing the bowling ball in the lane.I got more of a racial profiling out of this then been a customer...Thanks you Main Event in Plano for taking our time, money and making it a awful experience.. read more

Couldn't even get through on the phone to ask a simple question. I waited 37 minutes, and still no one picked up.

So while I enjoyed my time here, there were pros and cons. For starters, there were no signs on how to order food(maybe I missed them) and we didn't know how to get an alcoholic drink because there was no one tending the bar area. I do like that during bowling, masks were optional, although I am surprised since the Texas mandate just went down. The shoes were also super uncomfortable and my friend couldn't buckle hers because of how worn they were. I guess the pros would be the drinks once we finally got them were strong, and the staff was friendly. Overall, I'm gonna try Pinstack next and keep this on the back burner if I get extremely bored. read more

Main Event Plano - Bowling Near Me - Plano, Texas

I would give this entertainment center ZERO stars for bowling. The approaches are not taken care of, there were 6 pieces of gum on one approach and 2 on the other. The sitting area was sticky, similiar to old theater floors. I asked the "bowling valet" to clean the approach, he said he couldn't. A person from the front desk tried to clean up the gum but did a half-assed job. Not only are the unkept approaches dangerous, they will run the slide pad on your bowling shoe. I would not and do not recommend this place to anyone. Natalie read more

First off, the staff was very friendly except for one person but he was very busy. The laser tag and bowling here are pretty cool. It's fun and they have a lot of lights. The food and drinks were subpar. Chicken tenders were burned and the ranch was super watery. The alcoholic drinks were okay, but nothing to really go out of your way to buy. The billiards tables are old. They're full of scratches and you have to get on a waiting list to play when it's busy. About 5 of the arcade games were broken and the prize counter is all junk, so don't focus on the tickets as much even though you will stay pay $50+ to play. Honestly, Dave and Busters is much better. This is kind of a wannabe Dave and busters but with the same pricing. Save yourself the trouble, and go elsewhere. 2/5 read more

A $900 birthday party rip off. We had a birthday party here for my 6 year old grandson in March. We reserved the pancake breakfast for 20 kids, maybe 16 showed up. It was a pancake and a drink. The pancakes were cold and the toppings were skimpy. The staff was very disorganized and it took forever for the food to come out. We were the only people there so that was not the issue. We also ordered the pastry tray for the adults, which was supposed to include yogurt, coffee and juice. The only thing we got were some mini croissants. No yogurt or beverages ever appeared. There was no party concierge or party craft as we were told there would be. There were no party decorations or balloons. Just a table with cold pancakes. I was loading things into the car when the bill arrived so my husband paid it. If I had known what we were charged I would have challenged it immediately. Learn from my mistake. Go somewhere else. read more

We had such a good time here! We came on a Monday before 6pm and were able to get passes for bowling, billiards and laser tag. We didn't end up playing laser tag but we got to bowl for 2 hours and then played pool for another 2. Staff were super friendly and the food was really good! We got small bites and some drinks. We had a really good date night here! We stayed until close to 10pm! Shout out to Kayla at the front desk she was super helpful in explaining how the passes worked and gave really good food recommendations. We had such a good time and have talked about going back ever since! read more

She said yes. The starting of their beginning for the rest of their life together. Oh you'll get a room read more

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