Mr. Bori is a W barber. Fantastic work, I'd recommend him if you want to get your hair cut here…read more Great vibe too.

Great vibe, nice desk...Almost every single person there is super skilled. Only had one unskilled…read morebarber in two years bc I didn't have an appointment and had to take who was available. He would do alright with a simple child's cut tho

Excellent service, clean and modern decor, easy-to-get appointments, and a very friendly and…read moreprofessional staff. Juanita, my stylist was very friendly and exceptionally thorough in her work. My goto place for haircare going forward.

Today will be my last day in this barber shop. Everybody is great, no issue with this barber shop…read moreexcept for JORDAN. JORDAN is the reason I will never come back. He's rude and disrespectful. Don't you ever disrespect me like that ever again.

Had to jump on here to give a 10/10 review to Bre & team for taking care of my sweetie last…read moreweekend! He could not stop raving about the entire service and asked me to leave a 5 star review to help support this awesome business He's excited to come back and try more services, and I'm excited he has a place to feel pampered and well cared for, he deserves it! Thanks Barber Experience!

This is an amazing place, with an amazing vibe, amazing group of people. Very professional group…read moreand worth every minute and penny. The ladies who did my shave and pedicure did an awesome job! I would definitely recommend this for the special man in your life he will love it like I did. Please go and support this hidden gem.

Booked for my husband. Cut Is the best he's had, love the way it's growing in. Very responsive…read morestaff who get back to you quickly. PHi did his cut and he loved it!

Versatile services available. Chilled Vibe…read more Clean and polished establishment. Friendly and amicable employees. Talented and experienced staff.

Awesome service, clean atmosphere, chill vibes, great cut! Came in town from Vegas, looking for a…read morebarber, I chose Blendz and they showed out.

My family absolutely loves Logan!! My husband & boys have been going to him for over a year now,…read morepossibly close to 2 years. He is so personable, always takes care of us and does an excellent job on their hair. We started with him at the first 717 location and moved with him to the new building. We have referred friends to him and look forward to seeing him each time our guys need haircuts and trims. He does different styles, fades and always patient with our boys. My son wants to be a barber because of Logan, he is the best!!

Thankful for the courteous and professional Premium Haircut received at Hammer & Nails. Natasha and…read moreSheena provided accurate timely and stakeholder specific responses consistent with brand promise, best business practices and Philippians 2:1-5 "Therefore if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.In your relationships with one another, have the same mindset as Christ Jesus:"

DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

After 8 years as a loyal member, I'm extremely disappointed with the lack of communication and…read moreresponse from The Gents Place in Frisco. I had an issue with their customer service and specifically requested a callback from the Frisco location. I was repeatedly told someone would reach out -- but no one ever did. At the end of the day, I followed up again and was told that four separate requests had been submitted. Clearly, customer loyalty no longer means much here. If I had known this is how concerns are handled, I would've gone in person. At this point, it may be time to take my business somewhere it's actually valued.

Went for the first time. I was warmly greeted. The level 7 service was amazing. Great atmosphere…read moreand services were top notch!

Taking a trip down the proverbial destination known as Memory Lane can be a perilous journey. You…read moreremember the good times, obviously, but then you start to question some of your more, let's say "creative" moments as you look back on your life. Jumping off the roof of the slide in fifth grade was pretty cool until you realized there were rocks under you, and jumping into a relationship with a woman who owns a bookshelf and no books was pretty cool until you realized there was a crazy person in front of you. And I think we can all agree getting out of college before camera phones existed is proof that timing truly is everything. But then sometimes you look back on your life and ask the hard-hitting questions like, "Why did I not name names in my Yelp review of the barbershop I've been going to for more than 10 years?" By now the more astute Yelp readers have noticed a former five-star review and this new five-star review. Essentially this is an update that dares to improve upon perfection, where "perfection" is the Razor's Edge experience and not my former five-star review. (While not as bad as some of my Yelp reviews from "back in the day," it's not my favorite piece of work I've ever shared with the Internet in a desperate plea for attention.) The reason for this update is simple: following the emergence of "normalcy" as the COVID-19 pandemic continues, haircuts and barbershops are like sacred grounds in a world where we could all pass for ZZ Top stunt-doubles. That Razor's Edge has been doing what they do for years while weathering the coronarvirus storm to continue providing marvelous haircuts is a testament to the talents of everyone under this roof. A visit to Razor's Edge is akin to a social gathering. Customers are laughing and making conversation with their barbers, the woman at the desk has never met a stranger, and the team of stylists are as welcoming as they are knowledgable about cutting, trimming and other verbs related to the act of bringing sharp metal objects near clients' heads to make them look ravishing. The brightly lit interior is relaxed yet professional, with TVs periodically perched around the room and a radio tuned to a diverse mix of tunes. (I heard Def Leppard's "Animal" here one Saturday morning, and sometimes that's all you need to ensure your weekend is going to be okay.) Round it off with some awesome shoe shine services and (new!) reserved parking spots out front, and Razor's Edge certainly makes you feel special whether you're a walk-in or a regular. And speaking of regularity, I consider myself fortunate to have been blessed with the ability to visit the same barber for all this time. Brian is an excellent barber, for not only does he do an exceptional job at cutting hair, but he also manages to make me look good. My typical "style" can best be described as "struggling artist," and yet Brian makes me look awesome. My friends and family are routinely amazed at my transformation into something resembling a functioning member of society, and it's thanks to Brian's skills. I've recommended plenty of others to his chair in the corner of the barbershop, and will continue to do so. The same goes for Jerry, another skillful master who has cut my nephew's hair now for... I'd rather not say, because that's going to make me feel "ancient," and I'm just now okay with feeling "old." Suffice it to say, my nephew will be nine-years-old in a couple weeks at the time of this writing, and Jerry has never failed to make him look like a very charming and stylish young man. I begrudgingly abandoned any hope of still being "the cute one" in our family after my nephew started getting his haircut from Jerry. Such is life. Such is Razor's Edge, now that I think about it. I've only managed to talk about two of the fine stylists under this roof, but I guarantee there are hundreds of customers with equally impressive stories to share about their visits here. Be it a visit to Brian or Jerry or whomever else is available, you're in great hands as soon as you walk through the door. There will be those who feel this review is hyperbolic and exaggerated, though they probably didn't read far enough to get to this sentence. And there will be those who scoff at the pricing, to which I would offer the timeless reminder of "you get what you pay for," and whatever I've paid for here has always left me looking sharp. When all is said and done and you're going down Memory Lane, you'll have nothing but fondness for the time you spent here.

Posting from out of state & was able to book a last minute hot towel shave with Jack. Professional…read morebarber and great shave! I have an area in my neck which sometimes gets irritated - no problem here. Will visit again when I'm back in the area.